Premier Hotel East London ICC
Free Wi-Fi

Premier Hotel East London ICC

Marine Park Complex, 22 Esplanade, Beachfront, Quigney Beach, East London, South Africa, 5201
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Standard Double or Twin Room Premier Hotel East London ICC
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     Premier Hotel East London ICC

    Premier Hotel East London ICC Reviews

    8.2
    Excellent
    /10
    (184 reviews)See what guests said
    8.7
    Excellent room comfort and quality

    Things you’ll love about Premier Hotel East London ICC

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    Excellent
    Location
    8.8
    See map
    Better than 98% of properties in East London
    Excellent location
    Popular
    Nearby
  • East London Museum3.66 km
  • This property is in high demand!

    Last booked 9 hours ago

    Value for money8.2
    Distance to city center10 Km
    Location rating8.8

    Rooms available at Premier Hotel East London ICC

    8.7
    Excellent
    Room comfort & quality
    Suite
    Suite
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds or 1 double b...
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    Standard Double or Twin Room
    Standard Double or Twin Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds or 1 double b...
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    Double
    Double
    ...
    • Room size: 20 m²/215 ft²
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    Single
    Single
    ...
    • Room size: 20 m²/215 ft²
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    Suite, 1 Queen Bed
    Suite, 1 Queen Bed
    ...
    • Balcony/terrace
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    Suite, 1 Queen Bed
    Suite, 1 Queen Bed
    ...
    • Balcony/terrace
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    Executive Room, 1 Double Bed
    Executive Room, 1 Double Bed
    ...
    • Balcony/terrace
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    Single Executive
    Single Executive
    ...
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      Run of House
      Run of House
      ...
      • Balcony/terrace
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      Executive Room
      Executive Room
      ...
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        More about Premier Hotel East London ICC

        More about Premier Hotel East London ICC

        An overview

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        What they offer

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Premier Hotel East London ICC from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (184)Booking.com Reviews (1017)
        8.2
        /
        10
        Cleanliness8.4
        Facilities8.2
        Location8.8
        Room comfort and quality8.7
        Service7.8
        Value for money8.2
        All languages
        All guests (184)
        All room types
        Showing 110 verified guest comments
        12345
        9.2
        Exceptional
        Khulile from South Africa
        Solo traveler
        Standard Double or Twin Room
        Stayed 2 nights in May 2019

        Great Stay and Even Better Service ”

        We had a great stay at Premier Hotel which is great as that is a standard they consistently deliver on every stay. This is from the time Lindelwa assisted us on checking in up to the day we left. It’s our first choice when we’re in East London and will continue been.

        Reviewed May 06, 2019
        8.0
        Excellent
        Buki from South Africa
        Solo traveler
        Standard Double or Twin Room
        Stayed 3 nights in April 2019

        Its a nice hotel but needs to get some things right, i think the standard is slowly dropping. ”

        I was moved from one room because the TV wasn’t working the whole two days I spent there. Guess what, it was the same story when I got to the third room. So I spent the whole long weekend with no TV. Nobody is able to give you the exact answer. The hotel’s layout is very inconvenient. Mostly you have to get into a lift, walk and turn corners before you get to another lift to get to some wings or floors. NOW to have to do that every time you need to iron clothes is sush a dapper. The iron is centralized on the 4th floor and you have to do a lot of traveling and lifts to get there. So inconsiderate, why can’t there be an iron hooked on the wall or at least be allowed to request it from room service? I didn’t have a small thing like a pen the whole time I was there despite asking for it. There’s a small pad alright but no pen. All these years I’ve used the hotel the wifi is a headache. Maybe the management should scrap it until they get it right once and invest on effectivwifi.

        Reviewed April 24, 2019
        8.0
        Excellent
        Dharmadas from India
        Business traveler
        Standard Double or Twin Room
        Stayed 3 nights in September 2018

        Very good”

        It is good hotel and nicely located in East London, they can improve on following areas so that it will attract customers and repeated bookings. 1) Room cleanliness should be improved further 2) The internet to the customer should be unlimited until their stay. The coupon system needs to be scrapped.

        Reviewed September 10, 2018
        8.8
        Excellent
        Elias from South Africa
        Solo traveler
        Standard Double or Twin Room
        Stayed 2 nights in June 2019

        Excellent”

        Best hotel I’ve ever been to visit, facilities world class but room service was a bit late

        Reviewed June 18, 2019
        4.4
        Ivan from South Africa
        Couple
        Standard Double or Twin Room
        Stayed 3 nights in January 2019

        Very dissapointing”

        I’ve stayed at this hotel before , and had a completely different experience this time around. From the rude receptionist during check our room card not working for the better part of a day (went back 3 times to get it fixed and it’s a FAR walk to reception) and the room smelling like vomit, two light bulps not working and room not cleaned until 14:30.... I tried to speak to the manager through out our stay with no avail Had a horrible experience and value for money isn’t there Basics: CUSTOMER SERVICE LACKING

        Reviewed February 01, 2019
        8.8
        Excellent
        Steven from Australia
        Business traveler
        Standard Double or Twin Room
        Stayed 3 nights in April 2018

        Best Hotel in East London”

        Have stayed here many times as is the best hotel in EL...which is a very basic and messy town...this hotel is on the beach with great views and fresh sea air. Hotel restaurant is fine...which avoids going out at night to a creepy town

        Reviewed April 18, 2018
        8.8
        Excellent
        Steven from Australia
        Solo traveler
        Standard Double or Twin Room
        Stayed 4 nights in January 2018

        Best hotel in worst city”

        Have stayed here several times on business....horrible city, but good hotel...large rooms, hotel on the beach and all rooms have ocean view. good wifi and restaurant...only place to stay in a run-down city

        Reviewed February 03, 2018
        8.8
        Excellent
        Steven from Australia
        Solo traveler
        Standard Double or Twin Room
        Stayed 3 nights in October 2017

        Best hotel in East London”

        East London is a dirty and nothing city, but has nice beaches and this hotel is directly on the best beach, and all rooms have ocean views. The city is dangerous to walk around, but this hotel has everything you need for your stay, good restaurant, pool, gym and free wifi in rooms. The rooms are huge and all have balconies facing the sea

        Reviewed October 25, 2017
        9.2
        Exceptional
        Steven from Australia
        Solo traveler
        Standard Double or Twin Room
        Stayed 4 nights in October 2017

        Best hotel in East London”

        East London is a boring and dirty city...but if you have to visit then this is the best hotel to stay...rooms are large and all rooms face the beach. Have shuttle to the Airport for R160 and good wifi in the rooms

        Reviewed October 17, 2017
        5.6
        Manku from South Africa
        Solo traveler
        Standard Double or Twin Room
        Stayed 2 nights in June 2019

        Above average”

        It's bad, i was double billed and to get it rectified is an uphill battle! I was billed by Agoda and the Hotel!

        Reviewed June 25, 2019
        4.8
        Dr from South Africa
        Couple
        Standard Double or Twin Room
        Stayed 2 nights in November 2018

        BAD EXPERIENCE ”

        Their last Tourism Council grading certificate noted at reception says 4 star in 2016. Where is the 2018 one because this is a 2 star establishment striving to be 4 star? Staff were good Management needs to be more proactive. Whilst staff is generally good, there are so many things that need upgrading & fixing (A/C not working; batteries missing; no fridges in rooms; no dressing/table chair; light fittings in bathroom broken; shower soap holders broken, bath tub plug broken; reception staff need better supervision at check -in time; etc).

        Reviewed November 12, 2018
        8.4
        Excellent
        Steven from Australia
        Solo traveler
        Standard Double or Twin Room
        Stayed 3 nights in October 2018

        Best hotel in East London”

        Only decent place to stay in EL...direct on ocean, and all rooms have view, large rooms and good food

        Reviewed January 21, 2019
        6.8
        Good
        Steven
        Group
        Suite
        Stayed 2 nights in January 2019

        MIX UP”

        Not too happy with the service I got from the Hotel After Booking a Suite and having a special request that it be Twin Beds as I was sharing with my brother. We were booked into a Suite with 1 x Double bed. We requested to please get the room we booked and paid for, and were then given a small room with 2 beds in - no apologies.

        Reviewed February 01, 2019
        7.6
        Very good
        Steven from Australia
        Solo traveler
        Standard Double or Twin Room
        Stayed 3 nights in October 2018

        Best Hotel in East London”

        Only good place to stay in EL...great location on ocean, large rooms and good food and wifi

        Reviewed January 21, 2019
        5.6
        Rakubu from South Africa
        Business traveler
        Standard Double or Twin Room
        Stayed 2 nights in March 2018

        Reception and Service”

        They took more than 45 minutes to check me inn and there is always a long line with one or two assistance at reception desk, i book a family room and they gave me a standard room( 406) TV can hardly play and when you shower the water spilll all over, barthroom.

        Reviewed March 22, 2018
        8.4
        Excellent
        Sifiso from South Africa
        Solo traveler
        Standard Double or Twin Room
        Stayed 1 night in September 2017

        1 Night @ The ICC”

        The ICC EL was a good place to reside in East London. It took quite a while finding the correct entrance to the Hotel however once located the security was helpful in directing me to the guests parking lot and reception. The parking lot was a little cramped up however it was good to see a basement parking lot. The hotel is quite massive and the walk from the Parking Lot to the reception is a bit distant but it's worth it because it's a beautiful hotel inside. Reception staff were great and attentive and even advised on the best places to try out. The rooms very spacious and although mine was situated quite far from the Reception I appreciated it as it meant less walking Traffic. The Room had a great Toursist Booklet which I found quite handy in my East London Experience. Overall I'd give the Hotel an 8/10. Definitely would try it again

        Reviewed February 01, 2018
        8.4
        Excellent
        Nicholas from South Africa
        Family with young children
        Standard Double or Twin Room
        Stayed 1 night in December 2016

        Was clean and efficient ”

        We had a great stay, was just a bit too busy and the staff could have been a bit more trained, but suppose it's that time of year. The room service was exceptional though and was very happy with the cleanliness of the room.

        Reviewed December 29, 2016
        9.6
        Exceptional
        Vuyo from South Africa
        Couple
        Standard Double or Twin Room
        Stayed 1 night in October 2016

        Great stay”

        From check in the reception was really very professional and friendly. We requested a tour of the hotel and Bradley was awesome! The hotel is really nice and the sea facing room on the 14th floor was to die for. The seaviews .. just what we needed for the soul. Thanks to all the staff, reception, porter, Bradley, staff at the Salmon. We had a great stay and cant wait to return. Vuyo

        Reviewed October 11, 2016
        10.0
        Exceptional
        Pauline from United Kingdom
        Couple
        Standard Double or Twin Room
        Stayed 6 nights in January 2016

        Great Stay”

        The staff were fantastic and views gorgeous. Pool area quiet and spotless. The spa was wonderful and very well priced. The parking garage always with security and very polite security staff.The only complaint was the terrible wifi and awful voucher system. Great stay

        Reviewed February 06, 2016
        8.0
        Excellent
        leslie from United Kingdom
        Couple
        Standard Double or Twin Room
        Stayed 1 night in January 2015

        overview”

        ease of parking car / pleasant helpful staff / comfortable room & beds

        pleasant & restful ( the latter being important prior to a 700 km drive home on day of departure ) the only negative ( about our particular room ) is that it required taking a lift to one level & then a lengthy walk in order to access a second lift that led to our floor

        Reviewed January 09, 2015
        12345
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        • Excellent location
        • East London Museum