Premier Hotel Regent
Free Wi-Fi

Premier Hotel Regent

22 Esplanade Drive, Beachfront, Quigney Beach, East London, South Africa, 5211
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     Premier Hotel Regent

    Premier Hotel Regent Reviews

    7.4
    Very good
    /10
    (65 reviews)See what guests said
    7.6
    Very good cleanliness

    Things you’ll love about Premier Hotel Regent

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.5
    See map
    Better than 98% of properties in East London
    Excellent location
    Popular
    Nearby
  • East London Museum3.66 km
  • This property is in high demand!

    Last booked 10 hours ago

    Value for money6.9
    Distance to city center2 Km
    Location rating8.5

    Rooms available at Premier Hotel Regent

    Suite
    Suite
    ...
    • Room size: 18 m²/194 ft²
    • Ocean view
    • 2 single beds or 1 double b...
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    Standard
    Standard
    ...
    • Room size: 18 m²/194 ft²
    • Ocean view
    • 1 double bed
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    Single
    Single
    ...
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      DOUBLE PREMIER - BED AND BREAKFAST
      DOUBLE PREMIER - BED AND BREAKFAST
      ...
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        Room Premier
        Room Premier
        ...
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          Double Premier
          Double Premier
          ...
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            Premium Suite
            Premium Suite
            ...
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              Double single use
              Double single use
              ...
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                Suite Shared Bed
                Suite Shared Bed
                ...
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                  Room Deluxe
                  Room Deluxe
                  ...
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                    More about Premier Hotel Regent

                    More about Premier Hotel Regent

                    An overview

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                    What they offer

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                    What's nearby

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                    Property's guest policies

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                    Some helpful facts

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                    Reviews of Premier Hotel Regent from real guests

                    Provided by verified guests of Agoda
                    Agoda Reviews (65)Booking.com Reviews (191)
                    7.4
                    /
                    10
                    Cleanliness7.6
                    Facilities7.4
                    Location8.5
                    Room comfort and quality5.5
                    Service7.0
                    Value for money6.9
                    All guests (65)
                    All room types
                    Showing 36 verified guest comments
                    12
                    10.0
                    Exceptional
                    AtaBishr from South Africa
                    Couple
                    Standard
                    Stayed 2 nights in August 2019

                    Excellent staff, friendly and go beyond the call of duty. They seem to love what they are doing and ”

                    Nice and a quiet place for a getaway, discreet, the view is to die for. comfortable. I enjoyed my stay

                    Reviewed August 08, 2019
                    6.8
                    Good
                    Richard from United States
                    Solo traveler
                    Suite
                    Stayed 1 night in July 2019

                    Security issues ”

                    Fine hotel. Staff not friendly but so what. Wifi very weak. The main issue was security. I had an ocean side room on second floor. I realized the day I was checking out the the balcony door DID NOT lock. So for all the time I was there I was vulnerable. They don’t even have a simple chain lock as a secondary locking system. I still recommend but with reservation.

                    Reviewed July 27, 2019
                    5.2
                    Kathryn from United States
                    Business traveler
                    Standard
                    Stayed 1 night in May 2019

                    Above average”

                    The room was fine but as a business traveler I needed internet - although there was Wi-Fi it hardly worked in my room. The printer was also broken in the business centre. This seemed like a high price for facilities that were a bit lacking.

                    Reviewed May 29, 2019
                    8.8
                    Excellent
                    Monique from South Africa
                    Solo traveler
                    Suite
                    Stayed 3 nights in January 2019

                    My stay”

                    My stay in general was great. The only point I would like to raise is that towels are changed everyday, irrespective of where you leave them, so were my pillow cases. Although they were removed with the initial room cleaning daily, they were not returned unless I called reception to remind them.

                    Reviewed January 29, 2019
                    10.0
                    Exceptional
                    Maryke from South Africa
                    Couple
                    Suite
                    Stayed 2 nights in January 2019

                    70.3 accomodation”

                    The location is great and the room size made it very easy to manage all our gear for the 70.3 race. The staff was very friendly and helpful. Will definitely stay here again.

                    Reviewed January 29, 2019
                    7.6
                    Very good
                    Ntombizandile from United Kingdom
                    Solo traveler
                    Suite
                    Stayed 4 nights in December 2018

                    Good”

                    Receptionist did not understand my booking with Agoda they asked for another payment

                    Reviewed January 07, 2019
                    5.6
                    Masibulele from South Africa
                    Couple
                    Suite
                    Stayed 5 nights in December 2018

                    Disappointed with Staff”

                    Very much disappointed with Staff after having stayed more than 4 days in a Suite without a refrigerator and this despite everyday calls and reminders to the main desk of which they showed lack of willingness to assist at some point one staff member said that they can’t take a fridge from a room that is already occupied by guests and this left me wondering if should it not be that a very suite has its refrigerator. The only reported issue that was handled at least earlier (after 1 day) by the unwilling Staff was the falling aluminium sliding door.

                    Reviewed January 01, 2019
                    5.6
                    Babalwa from South Africa
                    Family with young children
                    Standard
                    Stayed 1 night in December 2018

                    Everything on the menu was not available for at least 2 full days. Not even a toothbrush and a paste”

                    Every time you ask for something “it’s been ordered, still waiting”. It was the most frustrating period

                    Reviewed December 30, 2018
                    5.2
                    Marialett from South Africa
                    Couple
                    Suite
                    Stayed 3 nights in December 2018

                    Great hotel, just dont use the spa”

                    Don't even know where to start.If it is stated on the booking 2 Guests please ready the room for two guests and don't just put one towel etc. Aircon doesnt work. I got bitten by fiddleback spider (still receiving medical attention. Hotel staff is great very friendly. Spa staff, not at all. I understand it's cultural but please, when I ask a question, dont ignore me and answer my BF in xhosa. I asked the question please then answer me. As for the spa itself i wrote this review on facebook I dont know here else to raise it: Payed for luxury day spa packages : razul, floatation, facial and massage. No questionnaires to determine allergies or skin type. As a result i'm getting post-facial breakouts. When we got out the razul after only 15 min beause it was too hot, we were told to get dressed, the floatation pool is out of order but we still had to pay the full amount eventhough we only did 3/4 treatents. We had to go withdraw R2100 because the payment was out of order too.

                    Reviewed December 29, 2018
                    7.6
                    Very good
                    Martina from South Africa
                    Family with young children
                    Standard
                    Stayed 5 nights in December 2018

                    Very good”

                    The staff were truly amazing and were happy to resolve any requests or problems I had quickly and friendly and efficiently.

                    Reviewed December 20, 2018
                    5.6
                    Deena from South Africa
                    Business traveler
                    Standard
                    Stayed 1 night in November 2018

                    Not worth the price”

                    The hotel is old and dusty. Lift is scary. Rooms are satisfactory but curtains seem dusty. The view and location is great but on the whole it is not worth the price.

                    Reviewed December 03, 2018
                    5.6
                    Sizwe from South Africa
                    Couple
                    Suite
                    Stayed 2 nights in September 2018

                    Service Sucked”

                    There was one shower towel in the bathroom. We requested more towels and just got ignored. The guy at the front desk was not friendly at all throughout on all nights (we only saw him in the night) There were drunks at the reception who made one hell of a noise and none of the stuff bothered ask them to keep it low. I will not be returning nor recommend this place

                    Reviewed September 27, 2018
                    6.4
                    Good
                    eleanor from South Africa
                    Couple
                    Standard
                    Stayed 2 nights in February 2018

                    Good”

                    We ( myself and Spouse ) booked in on Friday 02/02/18 and we expected breakfast the following day Saturday but only started at 07:00am and we were leaving at 06:30 and there was no way that we can be accommodated in terms of getting "' take aways.' Sunday we checked out but we expected to have breakfast as part of the package but we paid for it.

                    Reviewed February 05, 2018
                    6.4
                    Good
                    Thammy from South Africa
                    Business traveler
                    Standard
                    Stayed 1 night in February 2018

                    Over priced ”

                    Value not worth the price

                    Reviewed February 05, 2018
                    7.2
                    Very good
                    Louise from South Africa
                    Solo traveler
                    Suite
                    Stayed 3 nights in January 2018

                    Very good”

                    Please add bar fridges to rooms. Useful for events like ironman where the hotel is filled with athletes.

                    Reviewed February 02, 2018
                    7.2
                    Very good
                    Louise from South Africa
                    Solo traveler
                    Standard
                    Stayed 3 nights in January 2018

                    Features for athletes”

                    The 70.3 event is hosted yearly in East London attract athletes globally and this event is now in its 13th year. Hotels such as the Regent is booked out months or even years in advance for the event and should think of adding bar fridges to the rooms to cater for athletes.

                    Reviewed February 02, 2018
                    9.2
                    Exceptional
                    Soretha
                    Solo traveler
                    Standard Room
                    Stayed 3 nights in January 2018

                    Ironman 70.3”

                    This was my first time participating at Ironman in East London. The staff at the Regent was extremely friendly and helpful. I enjoyed the stay and was pleasantly surprised by the facilities and convenient location to the event. I will definitely be back next year.

                    Reviewed January 31, 2018
                    10.0
                    Exceptional
                    Desmond from South Africa
                    Business traveler
                    Standard
                    Stayed 1 night in January 2018

                    Excellent device please keep it up”

                    Dinning hall spacious with wide choice and clean

                    Reviewed January 24, 2018
                    8.4
                    Excellent
                    Lolo from South Africa
                    Solo traveler
                    Standard
                    Stayed 2 nights in December 2017

                    customer service is bad”

                    The hotel is in a great place and looks great but staff needs some work on customer service, it took forever to check in while there were 3 people at the reception only one was working the other two were just loitering around, nobody informed us of what time was the breakfast and where it will be served which resulted in us missing it of course, house keepers they just barge in without knocking.

                    Reviewed December 19, 2017
                    3.6
                    NOELENE from South Africa
                    Couple
                    Standard
                    Stayed 2 nights in September 2017

                    Terrible experience..We came to East Londen for a function...Political party had a conferance...Chao”

                    We waited for long periods of time to enter..Security turned us away even though we explained we were guests..Horrific

                    Reviewed October 02, 2017
                    12
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                    • Excellent location
                    • East London Museum