Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
Guest room, 1 King or 2 Twin/Single Bed(s), Park Facing view Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
Lobby Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
Lobby Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
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7.8
Very good
/10
(72 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Better than 98% of properties in Durban
Excellent location
Popular neighborhood
Parking
Available
  • Barnyard Theatre100 m
  • Imax100 m
  • Ster Theatres - Gateway Mall100 m
  • Gateway Theatre Of Shopping360 m
  • Natal Sharks Board400 m
  • Umhlanga Hospital410 m
  • 19th Hole Putting Course1.05 km
  • Wave House Durban1.23 km
  • Imax Theatre Gateway1.38 km
  • Granada Square1.62 km
  • Free Wi-Fi

    Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

    14 Palm Boulevard, Umhlanga, Durban, South Africa, 4001 - See map
    Excellent cleanliness
    8.2 rating for cleanliness
    Excellent comfort
    8.2 room quality and comfort
    • Airport transfer

    • Located in heart of Durban

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Value for money7.1
    Distance to city center18.6 km
    Location rating8.8
    Nearest airportKing Shaka International Airport (DUR)
    Distance to airport12.2 km

    Rooms available at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

    8.2
    Excellent
    Room comfort & quality
    2 Bedroom Penthouse Suite
    2 Bedroom Penthouse Suite
    ...
    • Room size: 100 m²/1076 ft²
    • Park view
    • 1 double bed and 1 king bed
    Enter dates to see prices
    1 Bedroom Executive Suite, 1 King
    1 Bedroom Executive Suite, 1 King
    ...
    • Room size: 57 m²/614 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Bi-level Loft, 1 King
    1 Bedroom Bi-level Loft, 1 King
    ...
    • Room size: 56 m²/603 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Apartment, 1 King & 2 Twin, Balcony
    2 Bedroom Apartment, 1 King & 2 Twin, Balcony
    ...
    • Room size: 74 m²/797 ft²
    • Park view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Guest room, 1 King or 2 Twin/Single Bed(s), Park Facing view
    Guest room, 1 King or 2 Twin/Single Bed(s), Park Facing view
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 2 single beds and 1 king be...
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    Guest room, 2 Double, Courtyard view
    Guest room, 2 Double, Courtyard view
    ...
    • Room size: 30 m²/323 ft²
    • Garden view
    • 2 double beds
    Enter dates to see prices
    2 Bedroom Suite, Balcony
    2 Bedroom Suite, Balcony
    ...
    • Room size: 74 m²/797 ft²
    • Balcony/terrace
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Guest room, 1 Double
    Guest room, 1 Double
    ...
    • Shower
    • 2 single beds
    Enter dates to see prices
    Room Standard
    Room Standard
    ...
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      Guest room, 2 Twin/Single Bed(s)
      Guest room, 2 Twin/Single Bed(s)
      ...
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        More about Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

        More about Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

        An overview

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        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (72)Booking.com Reviews (385)
        7.8
        /
        10
        Cleanliness8.2
        Facilities6.6
        Location8.8
        Room comfort and quality8.2
        Service7.6
        Value for money7.1
        All languages
        All guests (72)
        All room types
        Showing 58 verified guest comments
        123
        9.6
        Exceptional
        Innocent from South Africa
        Family with young children
        2 Bedroom Apartment, 1 King & 2 Twin, Balcony
        Stayed 2 nights in July 2019

        Exceptional”

        The hotel is very beautiful and well layed out. Location is excellent as it is across the street from one of South Africa's largest malls. Undeeground parking is available. Rooms were kept clean and neat

        Reviewed July 24, 2019
        2.8
        Ashok from South Africa
        Couple
        Guest room, 1 King or 2 Twin/Single Bed(s), Park Facing view
        Stayed 2 nights in June 2019

        Expected better service”

        Poor value for money

        Reviewed June 22, 2019
        6.8
        Good
        Marina
        Couple
        Guest room, 1 King or 2 Twin/Single Bed(s), Park Facing view
        Stayed 4 nights in April 2019

        Prompt service but air con in the room is a disaster”

        Our air con control panel complicated and our room was never cool despite the maintenance staff’s intervention

        Reviewed May 05, 2019
        2.0
        Perlene
        Family with young children
        Guest room, 1 King or 2 Twin/Single Bed(s), Park Facing view
        Stayed 2 nights in March 2019

        Acceptable”

        Breakfast was terrible. And staff not friendly at all

        Reviewed March 31, 2019
        5.6
        Tania
        Family with teens
        Guest room, 2 Double, Courtyard view
        Stayed 3 nights in March 2019

        Room not up to standard”

        Apart from the staff being very friendly we felt that our room was not what was promised. The room was for four occupants but only had two pillows, two cups and two towels. Furthermore there were no fridge in the room. By day 3 they just randomly brought an empty fridge. They are busy renovationg the hotel that was quiete frustrating. 8 o clock in the morning on a public holiday they start drilling and doing whatever right next door. Conveniently located accross Gateway Mall that is a plus, but not easy distance to the beach. The buffet breakfast is highly overpriced at R210 p.p. When we arrived at 10h40, most of the baine marines were empty or looked very sad. Breakfast was dissapointing.

        Reviewed March 28, 2019
        8.4
        Excellent
        Sujith from South Africa
        Family with young children
        Guest room, 2 Double, Courtyard view
        Stayed 1 night in November 2018

        Excellent”

        Excellently located and safe, comfortable rooms and friendly staff.

        Reviewed November 12, 2018
        7.2
        Very good
        Richard from United Kingdom
        Business traveler
        1 Bedroom Bi-level Loft, 1 King
        Stayed 4 nights in September 2017

        Very good”

        Good Central Hotel, located heart of the Business Community easy to walk or 10 mins taxi to most offices, very comfortable & safe.

        Reviewed September 25, 2017
        10.0
        Exceptional
        Nelly from South Africa
        Family with teens
        Guest room, 2 Double, Courtyard view
        Stayed 2 nights in May 2017

        Loved staying here🙂”

        The staff was friendly, the rooms were clean. Location, well it's perfect! Just the breakfast, I was expecting more from a 4 star hotel but overall, enjoyed our stay here.

        Reviewed May 11, 2017
        8.4
        Excellent
        DANIELLE from South Africa
        Group
        2 Bedroom Penthouse Suite
        Stayed 1 night in April 2017

        Perfect location”

        The location was amazing as was the quick availability of taxis both to and from the hotel. We booked the Penthouse Suite for after a Hens Party. Did think it would be bigger and allow us to have about 10 people round for champagne but changed our minds once we booked in. Other than being a little small for a suite room, in comparison to overseas hotels, and breakfast not being included, everything else was great.

        Reviewed April 03, 2017
        4.0
        Ziad from South Africa
        Family with teens
        2 Bedroom Penthouse Suite
        Stayed 2 nights in May 2016

        Noise Disturbance”

        Terrible noise from neighbouring room with disinterest from staff Will not be staying here again

        Reviewed May 16, 2016
        8.0
        Excellent
        Sastri from South Africa
        Business traveler
        Guest room, 1 King or 2 Twin/Single Bed(s), Park Facing view
        Stayed 3 nights in March 2016

        Very good location”

        The location was very good

        Reviewed April 05, 2016
        10.0
        Exceptional
        Nasreen from South Africa
        Family with teens
        Guest room, 2 Double, Courtyard view
        Stayed 3 nights in January 2016

        Value for money. good location . And best service.”

        Neat. Clean. Spaces

        We had good experience. A suggestion the should include breakfast with hotel rates. It will be great if it would be Halal food servies.

        Reviewed January 06, 2016
        9.7
        Exceptional
        Glynis from South Africa
        Solo traveler
        Guest room, 1 King or 2 Twin/Single Bed(s), Park Facing view
        Stayed 2 nights in December 2015

        Great Stay”

        Location, comfort and friendly service

        very good - will be back!

        Reviewed December 21, 2015
        9.3
        Exceptional
        Nevan from South Africa
        Family with young children
        1 Bedroom Executive Suite, 1 King
        Stayed 2 nights in March 2015

        Good functionality”

        Location ; clean ; good breakfast

        Good 4 star

        Reviewed March 16, 2015
        7.7
        Very good
        Yusuf from South Africa
        Family with teens
        Stayed 2 nights in October 2014

        Good location”

        location, family room balcony,secure parking

        Good

        Reviewed February 05, 2015
        9.7
        Exceptional
        Iva from South Africa
        Couple
        Stayed 4 nights in December 2014

        unforgettable holiday”

        Staff friendliness, the room service and the location

        It was a great experience and will definitely recommend it.

        Reviewed January 07, 2015
        2.7
        Ugan from United Kingdom
        Couple
        Stayed 6 nights in December 2014

        Poor, overpriced and overrated ”

        Complimentary parking

        Awful! One of worst hotels I've ever stayed at. Poor re cleanliness. staff overwhelmed. Avoid using laundry service. definitely overrated and overpriced...best avoided!

        Reviewed January 05, 2015
        6.0
        Nishaan from South Africa
        Family with teens
        Stayed 3 nights in December 2014

        NICE”

        location, parking, clean

        pleasant stay, however, i was only offered a prokard upon departure, which would have earned me points had i done it on arrival. After the rooms were cleaned, the soaps, shampoo and shower gels were not replenished. Nor were the tea,coffee and milk replaced. I shall stay there again, however for a four star establishment, these minor problems should have been avoided. on a positive note, once I called housekeeping to complain, the problems were rectified within 5 minutes.

        Reviewed January 04, 2015
        7.7
        Very good
        Chenay from South Africa
        Couple
        Stayed 5 nights in December 2014

        Holiday”

        Location to gateway, spa, comfort

        Concerns: No small bar fridge in room? Hotel Food prices are a bit expensive? No shuttle service to the beach as hotel is a good distance away from the beach? But other than that a great holiday! Great advantage is the walking distance to gateway!

        Reviewed December 27, 2014
        8.7
        Excellent
        Marnus from South Africa
        Couple
        Stayed 1 night in December 2014

        Great location”

        Great location. Not too big and therefore not that busy. Pool is in a really excellent location.

        We enjoyed the fact that you can walk to Gateway mall and all of the surrounding shops and restaurants. The showers and bed was also really comfortable.

        Reviewed December 07, 2014
        123
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        • Excellent location
        • Moses Mabhida Stadium