Pullman Putrajaya Lakeside Hotel
Pullman Putrajaya Lakeside Hotel
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"Its a great hotel, with great rooms great balcony and nice v..."

Hwoei F.

10 March 2018

Executive - Guestroom Pullman Putrajaya Lakeside Hotel
Executive - Guestroom
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Lobby Pullman Putrajaya Lakeside Hotel
Lobby
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Lobby Pullman Putrajaya Lakeside Hotel
Lobby
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Swimming pool [outdoor] Pullman Putrajaya Lakeside Hotel
Swimming pool [outdoor]
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See map Pullman Putrajaya Lakeside Hotel
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Very good
Location
7.7
See all 60 photos Pullman Putrajaya Lakeside Hotel
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Pullman Putrajaya Lakeside Hotel

Very good location
See what's nearby
Very good
From 3436 reviewsSee what guests said
7.9
Recommended by 83% of guests
Value for money7.9
Distance to city center35.6km
Location rating7.7
Nearest airportKuala Lumpur International Airport (KUL)
Distance to airport17.8 km
Has restaurantYes
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Booked 20 times in the last 24 hours | 33 travelers are looking at this property right now
2 Bedroom Apartment
2 Bedroom Apartment
...
  • Courtyard view
  • 155 m²/1668 ft²
  • 1 king bed
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Deluxe King Room with Balcony
Deluxe King Room with Balcony
...
  • Courtyard view
  • 32 m²/344 ft²
  • 1 king bed
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King 1-Bedroom
King 1-Bedroom
...
  • Courtyard view
  • 52 m²/560 ft²
  • 1 king bed
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Executive Suite with 1 King Bed
Executive Suite with 1 King Bed
...
  • Courtyard view
  • 65 m²/700 ft²
  • 1 king bed
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Deluxe Executive King
Deluxe Executive King
...
  • Courtyard view
  • 52 m²/560 ft²
  • 1 king bed
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Deluxe King Balcony Lake View
Deluxe King Balcony Lake View
...
  • Lake view
  • 32 m²/344 ft²
  • 1 king bed
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Deluxe Suite 1 King
Deluxe Suite 1 King
...
  • Courtyard view
  • 74 m²/797 ft²
  • 1 king bed
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Superior 2 Single Beds
Superior 2 Single Beds
...
  • Courtyard view
  • 29 m²/312 ft²
  • 2 single beds
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Premium Deluxe King Bed
Premium Deluxe King Bed
...
  • Courtyard view
  • 32 m²/344 ft²
  • 1 king bed
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Deluxe King Room
Deluxe King Room
...
  • Courtyard view
  • 32 m²/344 ft²
  • 1 king bed
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More about Pullman Putrajaya Lakeside Hotel

More about Pullman Putrajaya Lakeside Hotel

"Room is spacious and exudes class."

Reviewed 06 March 2018

Yong B. from Malaysia

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Solo traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Great hotel with nice view and very clean."

Muhammad from Malaysia

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (3436)Booking.com Reviews (2586)
7.9
Cleanliness8.2
Facilities8.2
Location7.7
Room comfort and quality8.1
Service8.2
Value for money7.9
Provided by verified guests of Agoda
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Showing 2664 verified guest comments
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2.0
Nurhafizah from Malaysia
Family with young children
Superior 1 King Bed Room
Stayed 1 night in September 2018
Why on earth there is a bra logo in the clock tower? ”
Facilities not well maintained. Foosball with no ball, kids room like stor. The building is more to traditional but enviroment is like a pub. Breakfast menu is nothing special, tasteless, not worth the money. I wonder why there is a big bra logo in the clock tower. What do u really want to promote here? Do you think it’s cool?????? It is more than harrasment, no sense at all.
Reviewed September 19, 2018
Dear Nurhafizah, thank you for taking the time to share your review of Pullman Putrajaya Lakeside. Allow us to contribute our comments to each of your concerns. With regards to the Foosball, the balls are kept in a container next to the Foosball table. We do this as to keep it safe and from being pilfered. We are certain that our colleagues from the activities would have been more than happy to assist you upon your request. The architecture of the building is traditional yet stunning at the same time however lively music is played to create a vibe for each guest rather than the traditional piped in music. As for the big pink bra on the clock tower with the words next to it that reads "Pink Zumba 2018. Hawaiian Theme Zumba" is an awareness campaign for breast cancer and the hotel is a title sponsor for this yearly event held in Putrajaya. Thank you for sharing this with us and we hope that will have a the opportunity to serve you in the future. Sincerely, Leonard. Hotel Manager
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Pullman Putrajaya Lakeside Hotel
5.6
diid from Malaysia
Family with young children
Deluxe 2 Single beds
Stayed 1 night in September 2018
Above average”
Everything are great, almost perfect. My only complain is registration counter take half an hour to process to get my room. I was only queue 1 person in front. The staff are so slow doing their works. The grass near the pool are not suitable. The grass area full with puddle of mud even it's not raining. Better replace with artificial grass. Would prefer shade trees then palm at wading pool area. It would be nicer shades area with trees then palm.
Reviewed September 19, 2018
Dear diid, thank you for taking the time to share your review of Pullman Putrajaya Lakeside. We are happy to read that you recent stay was great aka close to being perfect. However I would like to also apologize for the puddle of water by the pool. That usually happens with heavy rain from the morning. As a hotel that is constantly looking to better our offerings and services, we thank you for sharing this with us and we hope that will have a the opportunity to serve you once again in the future. Sincerely, Leonard. Hotel Manager
Responded September 20, 2018
Pullman Putrajaya Lakeside Hotel
8.0
Excellent
Lee from Malaysia
Family with young children
Superior 2 Single Beds
Stayed 1 night in September 2018
Highly recommended ”
Good for family with young children. Excellent facilities for family activities. Nice surrounding and facilities catered to young kids.
Reviewed September 18, 2018
Dear Lee, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We are happy to read that you and your family enjoyed your recent stay with us and it is a pleasure to understand that we met all your expectations as a family. It is our sincere wish that your feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Once again, thank you for sharing your excellent experience, and we hope your next visit will be a pleasant as the previous one.
Responded September 20, 2018
Pullman Putrajaya Lakeside Hotel
9.6
Exceptional
azmira from Malaysia
Family with young children
Superior 1 King Bed Room
Stayed 1 night in September 2018
Exceptional”
Great place for family and kids!
Reviewed September 18, 2018
Dear azmira, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We are excited to read that you and your family enjoyed the resort and its facilities. Yes, the hotel is a great place for quality time with the family. We really look forward to welcome you back to Pullman Putrajaya Lakeside soon. Sincerely, Leonard Hotel Manager
Responded September 18, 2018
Pullman Putrajaya Lakeside Hotel
10.0
Exceptional
Zaleha from Malaysia
Family with young children
Superior 2 Single Beds
Stayed 1 night in September 2018
Superb!!! Enjoy our short trip family vacation! ”
Suitable for relaxing and spending quality time with family. We choose Pullman to stay because of the complete and fantastic facilities to enjoy with.
Reviewed September 18, 2018
Dear Zaleha, thank you very much for taking the time to share your excellent review of Pullman Putrajaya Lakeside. We are excited to read that you and your family enjoyed a relaxing time at the hotel as well as making this quality time all about family. We really look forward to welcome you back to Pullman Putrajaya Lakeside soon. Sincerely, Leonard Hotel Manager
Responded September 18, 2018
Pullman Putrajaya Lakeside Hotel
8.0
Excellent
parimala from Malaysia
Family with young children
Deluxe King Room
Stayed 1 night in September 2018
not very clean”
room was clean but the bathroom not really clean. I requested for king bed and paid for it. but what I get was 2 single mattress joined as double bed. my baby not comfortable to sleep in the middle.
Reviewed September 17, 2018
Dear parimala, thank you for taking the time to share your review of Pullman Putrajaya Lakeside. We are happy to read that you enjoyed the the clean room however we would also like to apologize for the less than perfect bathroom. As a hotel that is constantly looking to better our offerings and services, we thank you for sharing this with us. Please understand that we have complimentary baby cribs available for families with infants ensuring a perfect nights sleep for your little loved ones. Sincerely, Leonard. Hotel Manager
Responded September 18, 2018
Pullman Putrajaya Lakeside Hotel
9.6
Exceptional
noraida from Malaysia
Family with young children
Superior 1 King Bed Room
Stayed 1 night in September 2018
everything was good except for the parking fee. ”
Staff & facilities was good except for the parking. Need to validate every time want to exit & overnight parking been charged to the hotel customer. Why not just include in the room price.
Reviewed September 17, 2018
Dear noraidah, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We are happy that you recognize our Heartist (staff) for being good and the facilities to be good. We are certain that your feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. As for parking, it is levied to all guest who stay or dine with is. Should you stay with us, you may settle your parking charges at the end of your stay. Once again, thank you for sharing your experience, and we hope your next visit will be a pleasant as the previous one.
Responded September 17, 2018
Pullman Putrajaya Lakeside Hotel
8.4
Excellent
MUHAMMAD from Malaysia
Family with young children
Superior 1 King Bed Room
Stayed 1 night in September 2018
Everything was good except during breakfast”
Menu was nice and have lots of varieties. However, the service was a bit dissapointed. Glasses wasn't enough and they took a long time to put the new one. Tables are full with leftovers, we barely even find place to sit.
Reviewed September 16, 2018
Thank you MUHAMMAD for your recent review of Pullman Putrajaya Lakeside. We are happy that you enjoyed the variety of our extensive buffer breakfast spread however we would also like to apologize for the time it took us to turnover tables during the busy morning breakfast crowd. As you are aware, this is not the standard of the hotel as we always ensure guest comfort. It is our sincere wish that you will give us the opportunity to serve you better in the near future.
Responded September 17, 2018
Pullman Putrajaya Lakeside Hotel
4.0
Sharifah from Malaysia
Business traveler
Superior 1 King Bed Room
Stayed 1 night in September 2018
Worst ever staff receception”
The Pillow is smelly For Agoda standard better delete this hotel from your list
Reviewed September 13, 2018
Dear Sharifah, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We would also like to extend our sincere apologies for the any shortcomings during you recent stay. Once again, thank you for sharing your experience, and we hope you will give us the opportunity to serve you better in the near future.
Responded September 17, 2018
Pullman Putrajaya Lakeside Hotel
6.0
Rabiatul from Malaysia
Family with young children
Superior 1 King Bed Room
Stayed 1 night in September 2018
Above average”
Firstly Parking need to pay, somehow our room not nice, not like what we expect and see in google image. Bottle not change, eventhough already open. Please check before new guest enter the room.
Reviewed September 13, 2018
Dear Rabiatul, thank you for taking the time to share your review of Pullman Putrajaya Lakeside. We would like to extend our apologies for the broken seal of the amenities bottle. As you are well aware, this is not the high standards that guest have come to recognize us for and we thank you for sharing this feedback. We hope that you will give us the opportunity to serve you better in the future.
Responded September 17, 2018
Pullman Putrajaya Lakeside Hotel
3.6
Datul from Malaysia
Family with young children
Deluxe King Room
Stayed 1 night in September 2018
Not worth for 5star hotel”
Check in process is slow, we’ve been there since 2.30 pm but we can check in at 4.10 pm the room were dirty, the dinner n buffer breakfast were marvellous
Reviewed September 13, 2018
Dear Datul, thank you for taking the time to share your review of Pullman Putrajaya Lakeside. We are very happy that you the marvellous breakfast and dinner buffet at B's Restaurant. We are certain that your feedback will serve as an encouragement to all of our Heartist. We would also like to extend our apologies for the delay in check-in. Please do understand that this is not the standard that we are renowned for. Once again, thank you for sharing your experience, and we hope that you will give us the opportunity to serve you better in the future.
Responded September 17, 2018
Pullman Putrajaya Lakeside Hotel
9.6
Exceptional
NURUL from Malaysia
Family with young children
Superior 1 King Bed Room
Stayed 1 night in September 2018
Exceptional”
Excellent facilities. Room clean and big suitable for those who stay with kids. Place to relax. Nice pool. Nice view. But during my time to check-in, it takes almost 1 hour for me to get into my room. The hotel should expect a huge crowd will check-in during the long holiday. Because of that, the hotel allow us to late check-out until 2pm. Thanks for the great hospitality.
Reviewed September 13, 2018
Dear Nurul, thank you for taking the time to share your review of Pullman Putrajaya Lakeside. We are happy that you enjoyed the excellent facilities, clean and spacious room, relaxing environment with the nice pool and view. We are certain that your feedback will serve as an encouragement to all of our Heartist. We would also like to extend our apologies for the delay in check-in however happy that you enjoyed the late check-out extended to you and your family. Once again, thank you for sharing your experience, and we hope that you will give us the opportunity to serve you better in the future.
Responded September 17, 2018
Pullman Putrajaya Lakeside Hotel
3.6
Zatil from Malaysia
Family with young children
Deluxe King Room
Stayed 1 night in September 2018
Poor Management and Bad reputation”
I was informed at the counter that check in time is at 2.00pm but i was only given a key to my room at 5.30pm. I have to stand in long queues 3 times in order to check on the status of my room, the lobby was packed with people, it looks like the hotel are under staff. Even when the room was ready the staff did not call me or even other customers, they expected the hotel guests to queue and approach the counter to ask about the status of the room. When i ask for a refund only i was given my room at 5.30pm. Very bad service. when i receive key to my room there were still a lot of people did not get their room. i had to go to the B's restaurant to get food, which also took a long time for us to get our food.
Reviewed September 12, 2018
Dear Zatil, thank you for taking the time to share your review of Pullman Putrajaya Lakeside. We would also like to extend our sincere and unreserved apologies for the delay. It is our sincere wish that you understand, this is not our practice nor is it the high standards that the hotel is renowned for. Once again, thank you for sharing your experience, and we hope that you will give us the opportunity to serve you better in the future. Sincerely, Leonard. Hotel Manager
Responded September 13, 2018
Pullman Putrajaya Lakeside Hotel
7.6
Very good
MOHD from Malaysia
Family with young children
Superior 1 King Bed Room
Stayed 1 night in September 2018
PULLMAN PUTRAJAYA”
nice infinity swimming pool.
Reviewed September 12, 2018
Dear MOHD, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We are definitely happy to read that you enjoyed your time at the hotel's Infinity Swimming Pool. We do hope that you did manage to watch the lovely sunset while chilling by the pool. Once again, thank you for sharing your experience, and we hope your next visit will be a pleasant as the previous one.
Responded September 13, 2018
Pullman Putrajaya Lakeside Hotel
5.2
Suriati from Malaysia
Family with young children
Superior 1 King Bed Room
Stayed 1 night in September 2018
REACH AT HOTEL ”
LOBBY AT 2.00 PM BUT HAVE TO STAND UP FOR LONG QUE TO CHECK IN. I BEEN ATTENDED AT 3.37 PM BUT BEEN ASKING TO WAIT ANOTHER 20 MINUTE FOR ROOM. 4.15PM I GOT MY ROOM KEY CARD AFTER KEEP ASKING FROM THE STAFF. SO DISAPPOINTED
Reviewed September 12, 2018
Dear Suraiti, thank you for taking the time to share your review of Pullman Putrajaya Lakeside. We would also like to extend our sincere and unreserved apologies for the delay in getting your room. It is our sincere wish that you understand, this is not our practice nor is it the high standards that the hotel is renowned for. Once again, thank you for sharing your experience, and we hope that you will give us the opportunity to serve you better in the future. Sincerely, Leonard. Hotel Manager
Responded September 13, 2018
Pullman Putrajaya Lakeside Hotel
9.2
Exceptional
Fauziah from Malaysia
Family with young children
Superior 1 King Bed Room
Stayed 1 night in September 2018
One of the best hotel I ever stay.”
Cons - need to pay for parking
Reviewed September 12, 2018
Dear Fauziah, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We are honored that you consider us "One Of The Best Hotels That You Ever Stayed In". We are certain that your feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be a pleasant as the previous one.
Responded September 13, 2018
Pullman Putrajaya Lakeside Hotel
9.6
Exceptional
Farha from Malaysia
Family with young children
Superior 1 King Bed Room
Stayed 1 night in September 2018
Perfect place”
So many things to do. Very relaxing.
Reviewed September 12, 2018
Dear Farha, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We are happy to read that you have labeled us the "Perfect Place" where you enjoyed the relaxing atmosphere of the hotel as well as the activities readily available. We are certain that your feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be a pleasant as the previous one.
Responded September 13, 2018
Pullman Putrajaya Lakeside Hotel
4.8
kyo from Malaysia
Family with young children
King 1-Bedroom
Stayed 2 nights in September 2018
Cant handle when hotel is fullhouse”
Waited 1hour 30min to get my room. Swimming pool has no staffs on standby and towels are so limited. Hotel guests are to pay rm15.00 for parking when check out.
Reviewed September 12, 2018
Dear kyo, thank you for taking the time to share your review of Pullman Putrajaya Lakeside. We would also like to extend our sincere and unreserved apologies for the delay in getting your room. It is our sincere wish that you understand, this is not our practice nor is it the high standards that the hotel is renowned for. The Heartist at the pool was actually attending to another guest while our other Heartist went to replenish the towels. Paid parking is levied on all hotel guest and can be paid at the reception at the end of your stay. Once again, thank you for sharing your experience, and we hope that you will give us the opportunity to serve you better in the future. Sincerely, Leonard. Hotel Manager
Responded September 13, 2018
Pullman Putrajaya Lakeside Hotel
6.8
Good
Muhamad
Couple
Superior 1 King Bed Room
Stayed 1 night in September 2018
Great staff. Great breakfast. Found few stains on sofa.”
The staff was very kind & polite. The parking fee RM15 per night was a huge turn off.
Reviewed September 11, 2018
Dear Muhamad, thank you for taking the time to share your review of Pullman Putrajaya Lakeside. We are happy that found our Heartist (staffs) kind and polite. We are certain that your feedback will serve as an encouragement to all of our Heartist as we strive to continuously maintain or be better at it. As for parking, all guest a levied a rate for parking in the hotel and it can be paid at the end of your stay. Once again, thank you for sharing your experience, and we look forward to welcome you back in the future.
Responded September 12, 2018
Pullman Putrajaya Lakeside Hotel
8.0
Excellent
Yeoh from Malaysia
Business traveler
Superior 1 King Bed Room
Stayed 1 night in September 2018
Nice hotel ”
Nice hotel
Reviewed September 11, 2018
Dear Yeoh, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We are happy to read that you enjoyed the hotel, our services, activities and surrounding. Once again, thank you for sharing your experience, and we hope your next visit will be a pleasant as the previous one.
Responded September 12, 2018
Pullman Putrajaya Lakeside Hotel
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