Regalodge Hotel
Regalodge Hotel
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"Quiet place, strategic location and most important a clean r..."

Derek

25 April 2018

Superior Room Twin - Bed Regalodge Hotel
Superior Room Twin - Bed
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Lobby Regalodge Hotel
Lobby
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Bathroom Regalodge Hotel
Bathroom
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Bathroom Regalodge Hotel
Bathroom
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Excellent
Location
8.0
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Regalodge Hotel

Excellent location
Stay in the heart of Ipoh - See what's nearby
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Very good
From 3410 reviewsSee what guests said
7.7
Recommended by 91% of guests
  • Heart of the city

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Shops

Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Booked 13 times in the last 24 hours | 16 travelers are looking at this property right now
Regal Family Suite
Regal Family Suite
...
  • Garden view
  • 40 m²/431 ft²
  • 2 double beds
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Standard Queen Room - Newly Renovated
Standard Queen Room - Newly Renovated
...
  • City view
  • 16 m²/172 ft²
  • 1 double bed
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Twin Room - Newly Renovated
Twin Room - Newly Renovated
...
  • City view
  • 16 m²/172 ft²
  • 2 single beds
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Deluxe Queen
Deluxe Queen
...
  • Garden view
  • 26 m²/280 ft²
  • 1 queen bed
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Executive Suite
Executive Suite
...
  • City view
  • 36 m²/388 ft²
  • 1 double bed
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Regal Suite
Regal Suite
...
  • Mountain view
  • 40 m²/431 ft²
  • 1 double bed
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Superior Room Twin
Superior Room Twin
...
  • City view
  • 16 m²/172 ft²
  • 2 single beds
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Premium Superior Queen
Premium Superior Queen
...
  • Non-smoking
  • Shower
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Premium Standard Twin
Premium Standard Twin
...
  • Non-smoking
  • Shower
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Superior Twin
Superior Twin
...
  • Non-smoking
  • Shower
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More about Regalodge Hotel

More about Regalodge Hotel

"Good location, very clean premises and friendly staff."

Reviewed 27 March 2018

Neelavannan from Malaysia

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Family with older children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Lovely hotel, well decorate, clean and convenient parking sp..."

Danunart from Thailand

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (3410)Booking.com Reviews (945)
7.7
Cleanliness7.8
Facilities6.9
Location8.0
Room comfort and quality7.8
Service7.9
Value for money8.0
Provided by verified guests of Agoda
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Superior Room Twin
Standard Queen Room - Newly Renovated
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Showing 2482 verified guest comments
12345
8.0
Excellent
Redzuan from Malaysia
Business traveler
Twin Room - Newly Renovated
Stayed 1 night in September 2018
ok”
good
Reviewed September 20, 2018
8.8
Excellent
Ding from Malaysia
Family with young children
Regal Family Suite
Stayed 1 night in September 2018
Excellent”
Will stay again next time
Reviewed September 19, 2018
Dear Ding, Thank you for choosing to stay with us. We are overwhelmed that we did impressed you during your stay. We are trilled and please to learn that you are returning to stay with us in the near future. We are grateful for your support and look forward to the pleasure of welcoming you again
Responded September 20, 2018
Regalodge Hotel
8.4
Excellent
Alan from Malaysia
Family with young children
Superior Room Twin
Stayed 2 nights in August 2018
value for money ”
Reviewed September 19, 2018
Dear Alan, thank you for choosing to stay with us. Delighted to hear that you had enjoyed your stay with us. We are glad you take your time to share your experience with us , and we do hope to welcome you with us again
Responded September 20, 2018
Regalodge Hotel
7.2
Very good
CHEN from Malaysia
Family with young children
Superior Room Twin
Stayed 1 night in September 2018
Very good”
Good location, complimentary snacks and drinks.
Reviewed September 18, 2018
Dear Chen, Thank you for choosing to stay with us. We are glad to learn that we have exceed your travel requirement during your stay. We looks forward for the opportunity to welcoming you again for your next visit
Responded September 19, 2018
Regalodge Hotel
6.0
mohamad from Malaysia
Family with young children
Standard Queen Room - Newly Renovated
Stayed 1 night in September 2018
good”
satiesfied
Reviewed September 18, 2018
Dear Mohamad, Thank you for choosing to stay with us. Delighted to hear that you had a satisfied experience with us. We are looking forward to welcome you again in the near future
Responded September 18, 2018
Regalodge Hotel
9.6
Exceptional
Rossuhaila from Malaysia
Couple
Superior Room Twin
Stayed 1 night in September 2018
Happy with my stay”
Overall very happy especially the ala carte breakfast very tasty.
Reviewed September 18, 2018
Dear Rossuhaila, thank you for choosing to stay with us. Glad to hear that we have meet your expectation during your stay with us. We are looking forward for your return visit with us in the near future
Responded September 18, 2018
Regalodge Hotel
5.6
GL's from Malaysia
Couple
Twin Room - Newly Renovated
Stayed 1 night in September 2018
Run Down. ”
Newly renovated room doesn't seem like it. Probably painted it white only but looks old fashion. Toilet didn't upgraded at all. With the value I paid, I would rather go for other boutique hotel.
Reviewed September 17, 2018
Dear GL's Thank you for choosing to stay with us. We are saddened to hear that our room didn't met your expectation. We have taken note of your feedback and will look into it. We hope this experience does not deter you from returning with us again. We hope we have another opportunity to make it up to you in the near future.
Responded September 18, 2018
Regalodge Hotel
5.6
Lisa from Malaysia
Family with young children
Superior Room Twin
Stayed 4 nights in September 2018
Spa is only for male guest. No Spa service for ladies!”
Hotel should provide more training for reception staff and staff that handles phone calls. My daughter called reception for iron, reception staff was rather unaccommodating towards kids. When I took over the phone, reception staff offered free gifts. I don’t need free gifts but would appreciate that you provide staff with better customer service when speaking with kids. Hotel SPA only serve male customers, females are not allowed. Restaurant staff service was above average. Breakfast served was not standardised as stated in menu, they miss out serving my salad. I had to request for my salad (then only they notice that they miss out the salad) but Breakfast was delicious.
Reviewed September 17, 2018
Dear Lisa, thank you for choosing to stay with us. We are disappointed to hear that our services did not meet your expectation during your stay. We have taken note of your feedback and will seriously look into it. We hope this one off experience does not deter you from staying with us again. As such, we hope we have another opportunity to make it up to you on your next visit
Responded September 18, 2018
Regalodge Hotel
9.2
Exceptional
Syafiq from Malaysia
Family with young children
Standard Queen Room - Newly Renovated
Stayed 1 night in September 2018
Well recommended..”
Overall, i'm satisfied with the hotel ans the room i get..the staffs very friendly and helping..the non smoking room that i book comes with bath tub which my daughter really enjoy..if there is negative point, it only due to placement of electrical socket, which not strategically located, which quite difficult for me to use charger..other than that, overall was very good..
Reviewed September 16, 2018
Dear Syafiq, Thank you for your stay. We are delighted that you had a enjoyable experience with us. We are looking forward to welcome you again for another pleasant experience with us.
Responded September 18, 2018
Regalodge Hotel
2.4
Noraini
Family with young children
Regal Family Suite
Stayed 1 night in September 2018
My 1st & last stay. Poor room facility &no buffet breakfast”
Not recommended. this is my 1st & last stay at this 'motel'. the pathway at level3 is like karaoke room... gelap gile poor lighting kedekut. bilik 354 poor facility harga mahal toilet kecik utk 4org bathtub tu xrelevan lg. Bilik lapuk please invest 4 renovation. Poor breakfast xsediakan buffet pon 1 person 1 meal kedekut xlayak lah panggil hotel. None of my family members happy stayed at this hotel. Better stay @ hotel tinggi sebelah tu. Xnak mali sini lagi
Reviewed September 16, 2018
Daer Noraini, Thank you for your stay with us. We are saddened that our room didn't meet your expectation during your stay. We have taken note of your feedback and your feedback will be in our plans of renovation in the near future. We hope this experience does not deter you from returning with us again.
Responded September 18, 2018
Regalodge Hotel
3.6
Rathi from Malaysia
Family with teens
Twin Room - Newly Renovated
Stayed 2 nights in September 2018
Bolow expectation ”
Booked for a newly renovated twin bedded non smoking but was informed unavailable after paying in full in Agoda system. Instead was offered upgrade to newly renovated double bedded non smoking room. I had booked 4 rooms. The 2nd floor where our rooms were located was smelling of cigarettes the entire stay even though it was suppose to be non smoking room. Room only bed was upgraded. The rest especially bathroom was all in worn out condition. The bathtub's enamel coating was all cracked and coming off. Toilet was extremely low for a seating toilet. Smelt of urine on check in. Even after repeatedly stating that I'm travelling with elderly family members whom are in their 70s and 80s that cleanliness is utmost important. Staffs were very helpful. Managed to get 1 room at about 1:45pm to 2pm. Overall hotel looks very run down except for the renovated bedroom.- the beds only and lighting. The rest of the hotel, furniture,fixtures, entire bathroom badly needs to be renovated and upgraded.
Reviewed September 15, 2018
Dear Rathi, Thank you for staying with us. We are saddened to hear that our rooms didn't meet your expectation during your stay. We have taken note of your feedback and will seriously look into it. We hope this one off experience does not deter you from return to stay with us again. We are looking forward to welcoming you again in the near future
Responded September 18, 2018
Regalodge Hotel
6.0
Suzanne from Malaysia
Group
Twin Room - Newly Renovated
Stayed 1 night in December 2017
Above average”
Good Location
Reviewed September 13, 2018
Dear Suzanne, Thank you for choosing to stay with us. We are delighted that our location of our property met your travel requirement during your stay. We re looking forward to welcoming you again for another pleasant experience with us.
Responded September 18, 2018
Regalodge Hotel
6.0
Suzanne from Malaysia
Couple
Twin Room - Newly Renovated
Stayed 1 night in December 2017
Above average”
Easy Access to the famous Dim Sum place. Confortable stay
Reviewed September 13, 2018
Dear Suzanne, Thank you for your stay. We are glad to hear that our services and location of our property exceed your expectation during your stay. It was great having you with us and we hope to have the opportunity to welcome you back should your travel plans bring you back to Ipoh
Responded September 18, 2018
Regalodge Hotel
7.6
Very good
MAIMUNAH from Malaysia
Family with young children
Superior Room Twin
Stayed 1 night in September 2018
Nice location. Staff friendly n helpfull. ”
They clean our windscreen in the morning. Everything the the fridge is free.
Reviewed September 12, 2018
Dear Maimunah, Thank you for your stay. Delighted to hear that we have delighted you with our services and facilities. We are glad you take the time to share your experience with us, and we do hope to welcome you back with us again
Responded September 18, 2018
Regalodge Hotel
8.8
Excellent
TAN from Malaysia
Family with young children
PREMIUM STANDARD (TWO SINGLE BEDS) - Breakfast
Stayed 1 night in September 2018
NIL”
NIL
Reviewed September 11, 2018
Dear Tan, Thank you for staying with us. Glad to learn that you did enjoyed your stay with us.We are looking forward to welcoming you again for another pleasant experience with us.
Responded September 18, 2018
Regalodge Hotel
5.2
Keng from Singapore
Couple
Executive Suite
Stayed 2 nights in September 2018
Above average”
room internet connection very bad, not able to get connected. smell in the room.
Reviewed September 11, 2018
Dear Keng, Thank you for staying with us. We have taken note of your comments with regards to the wi fi connection and odor in the room. Kindly be assured that we will look into it and re calibrate of the distribution of the internet if need be or be any technical issue with the service provider. We are glad you took your time to share your experience with us, and we do hope to welcome you back with us again
Responded September 18, 2018
Regalodge Hotel
5.6
Leow from Malaysia
Family with young children
Standard Queen Room - Newly Renovated
Stayed 1 night in September 2018
Ok”
Wifi very poor , overall is ok and good
Reviewed September 11, 2018
Dear Leow, Thank you for your stay with us. Delighted to hear that you had a enjoyable stay except for the wi fi issue. We have taken note of it and will do the very best to rectify it. It is a pleasure to have been in service to you, and we are looking forward to welcome you again with us
Responded September 18, 2018
Regalodge Hotel
8.0
Excellent
Sing from Malaysia
Solo traveler
Superior Room Twin
Stayed 2 nights in September 2018
Very good”
Good location with friendly staff. Good breakfast. Only exception was the bathroom floor which got flooded as there was no barrier between shower floor and rest of bathroom. However the staff has advised to book a renovated room the next time.
Reviewed September 11, 2018
Dear Sing, Thank you for choosing to stay with us. Glad to hear that you had enjoyed your stay except for the shortcoming. We have taken note of your feedback and will rectify it as soon as possible. It is a pleasure to have been in service to you and we are looking forward to welcome you to your next visit with us
Responded September 18, 2018
Regalodge Hotel
7.2
Very good
Sing from Malaysia
Couple
Executive Suite
Stayed 1 night in September 2018
Good Location, Clean but Old Hotel Room”
The hotel is a bit aged, we're given an executive suite due to last min booking. The washroom was kept very clean and the marble flooring and basin in washroom was well-maintained. The only room available was a smoking room, the air ventilation wasn't too good, the room had a strong cigarette smell. Sofa and carpet were not the cleanest, but aircond was very good (cold enough for the very hot weather even with the 2 windows opened). Bed was comfortable and blanket was warm. The receptionists are very helpful.
Reviewed September 10, 2018
Dear Sing, Thank you for staying with us. We are glad that our services met your expectation except for the less than perfect room assigned to you.We would like to apologize for the inconvenience caused.We have future renovation plans in the near future and the feedback you had highlighted will be in our plans.Once again, THANK YOU for your constructive feedback and we do take criticism seriously so that we can improve our weakness.It was certainly a pleasure to host you, and we very much have the pleasure to welcome you again in the near future
Responded September 18, 2018
Regalodge Hotel
8.0
Excellent
AMAT from Malaysia
Family with young children
Superior Room Twin
Stayed 1 night in August 2018
room and breakfast”
very nice room decoration.ala carte breakfast and the guard will clean your car mirror in the morning.good practice.
Reviewed September 05, 2018
Dear Amat, Thank you for choosing to stay with us. Appreciated that to take your effort and time to share your experiences during your stay. We are glad to hear that we have exceed your expectation with our services. We looks forward to being in service to you on your next time around
Responded September 06, 2018
Regalodge Hotel
12345
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