RIHGA Royal Hotel Kyoto
RIHGA Royal Hotel Kyoto
See all 65 photos

"The staff is very polite and efficient."

Ho Y.

05 May 2018

Executive Floor Standard Twin Room - Non-Smoking - Guestroom RIHGA Royal Hotel Kyoto
Executive Floor Standard Twin Room - Non-Smoking - Guestroom
See all 65 photos
Lobby RIHGA Royal Hotel Kyoto
Lobby
See all 65 photos
Swimming pool RIHGA Royal Hotel Kyoto
Swimming pool
See all 65 photos
Fitness center RIHGA Royal Hotel Kyoto
Fitness center
See all 65 photos
See map RIHGA Royal Hotel Kyoto
See map
Excellent
Location
8.4
See all 65 photos RIHGA Royal Hotel Kyoto
See all 65 photos
Removed from saved list
2017

RIHGA Royal Hotel Kyoto

Excellent location
Stay in the heart of Kyoto - See what's nearby
Excellent
From 2045 reviewsSee what guests said
8.6
Recommended by 93% of guests
Value for money8.4
Distance to city center1 km
Location rating8.4
Nearest airportOsaka International Airport (ITM)
Distance to airport35.8 km
Has restaurantYes
  • 520 meters to public transportation

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Booked 89 times this week | 13 travelers are looking at this property right now
Twin Room with Tatami Area - Non-Smoking
Twin Room with Tatami Area - Non-Smoking
...
  • 54 m²/581 ft²
  • Non-smoking
  • 2 single beds and 2 futons
Enter dates to see prices
Premium Floor Deluxe Twin Room - Non-Smoking
Premium Floor Deluxe Twin Room - Non-Smoking
...
  • 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Japanese Suite Non-Smoking
Japanese Suite Non-Smoking
...
  • 49 m²/527 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Standard Double Non-Smoking
Standard Double Non-Smoking
...
  • 22 m²/237 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Deluxe Twin Non-Smoking
Deluxe Twin Non-Smoking
...
  • 30 m²/323 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Regular Floor Suite with Twin Bed
Regular Floor Suite with Twin Bed
...
  • 50 m²/538 ft²
  • 2 semi double beds
Enter dates to see prices
Superior Twin Non-Smoking
Superior Twin Non-Smoking
...
  • 27 m²/291 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Premium Floor Standard Twin Room - Non-Smoking
Premium Floor Standard Twin Room - Non-Smoking
...
  • 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Kyoto Style Standard Twin - Non-Smoking
Kyoto Style Standard Twin - Non-Smoking
...
  • 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Twin Non-Smoking
Standard Twin Non-Smoking
...
  • 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Have a question for RIHGA Royal Hotel Kyoto?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about RIHGA Royal Hotel Kyoto

More about RIHGA Royal Hotel Kyoto

"The customer service was fantastic, very sincere and helpful..."

Reviewed 25 March 2018

louisa from United Kingdom

|

Family with older children

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

Japanese cuisine
Japanese cuisine
Sandaime Shigezo Kyoto Horikawadori
80 m Japanese, Sushi
Kyoto Ginyuba Kyotoeki Horikawadori
90 m Japanese, Sushi
Murakawa
140 m Japanese
Asian cuisine
Asian cuisine
Ayam Ya
140 m Asian, Halal, Soups
Tenkaippin Hachijoguchi
250 m Asian
Men Club
310 m Asian
Cafe
Cafe
Cha Cha
170 m Cafe
Rondo
410 m Cafe
Sanshi Suimei Cafe
430 m Cafe

What they offer

"Lovely hotel, nice, big room and fantastic facilities."

Paul from United Kingdom

|

Group
Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show more

Some helpful facts

Show more

Real reviews from real guests

Agoda Reviews (2045)Booking.com Reviews (1726)
8.6
Cleanliness9.0
Facilities8.5
Location8.4
Room comfort and quality8.2
Service8.7
Value for money8.4
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
繁體中文 (台灣)
繁體中文 (香港)
简体中文
more
Room type
Executive Floor Standard Twin Room - Non-Smoking
Standard Twin Non-Smoking
Kyoto Style Standard Twin - Non-Smoking
Premium Floor Standard Twin Room - Non-Smoking
more
Search reviews
Now you can search for any keyword within the reviews
Showing 1003 verified guest comments
12345
10.0
Exceptional
Ka from United Kingdom
Group
Standard Twin Non-Smoking
Stayed 3 nights in September 2018
Exceptional”
very comfortable and clean, would stay again
Reviewed September 18, 2018
10.0
Exceptional
Amber from United States
Couple
Standard Double - Smoking
Stayed 4 nights in September 2018
Amazing! ”
Such a nice place and great location. Close to the train station. Very affordable and clean!
Reviewed September 14, 2018
9.6
Exceptional
Quek from Singapore
Couple
Premium Floor Standard Double Room - Non-Smoking
Stayed 1 night in January 2018
Very Classy hotel, lovely rooms. ”
A few mins walk from the Kyoto Train station, although it is beside the station as the station is big.
Reviewed September 14, 2018
9.6
Exceptional
CHUA from Singapore
Couple
Superior Twin Non-Smoking
Stayed 2 nights in March 2018
Good location!”
5 min walk from JR Kyoto! Pleasant hotel!
Reviewed September 13, 2018
Dear Guest, Thank you for the great review of our hotel! Our staff truly appreciates your kind words and we are pleased to hear that you enjoyed easy access to Kyoto Station from our hotel. During your next visit, feel free to try one of our six in-house restaurants, including Top of Kyoto, our revolving restaurant that offers fine French cuisine. We are glad that you had a pleasant stay and hope to see you again very soon. Sincerely, Manager
Responded September 14, 2018
RIHGA Royal Hotel Kyoto
8.0
Excellent
Jennifer from Canada
Couple
Standard Double Non-Smoking
Stayed 2 nights in August 2018
Good space to lay your head ”
The pool and spa areas are pay extra, the mini bar states it’s included but isn’t. The staff are ok. The rooms are a great small space to sleep and close to Kyoto station.
Reviewed September 03, 2018
Dear Guest, Thank you for taking the time to share your feedback. While we are pleased to hear that you were easily able to access Kyoto Station, we apologize for the inconvenience regarding our swimming pool and spa fees. In addition, while some rooms offer complimnentary water and espresso, these free amenities are not extended to every room in our hotel. We are terribly sorry for the confusion, and we thank you again for your feedback, as we continue to improve our services and facilities. We hope to welcome you back to our hotel very soon! Sincerely, Manager
Responded September 11, 2018
RIHGA Royal Hotel Kyoto
9.6
Exceptional
June from Netherlands
Group
Superior Twin Non-Smoking
Stayed 2 nights in February 2018
satisfied”
it's absolutely not expensive. With the price and the quality of the room and location, very happy! Enjoy to stay and definitely stay there if go back Kyoto
Reviewed August 31, 2018
Dear Guest, Thank you for the great review of our hotel! We are very pleased to hear that you felt the costs were reasonable, and that your overall stay was enjoyable. During your next visit, feel free to try one of our six in-house restaurants, including Teppanyaki Aoi, where chefs prepare and serve savory steaks right at your table. We are glad that you had a pleasantstay and hope to see you again very soon. Sincerely, Manager
Responded September 03, 2018
RIHGA Royal Hotel Kyoto
5.2
Brandon from United States
Couple
Executive Floor Standard Double Room - Non-Smoking
Stayed 7 nights in August 2018
The staffs in the front desk was not friendly at all. I never saw her greetings when we check in”
They won’t refund your money back when you already paid upfront and need to check out early due to emergency. Worst customer services ever!! I will never book this hotel again!!
Reviewed August 29, 2018
7.2
Very good
Garima from Singapore
Family with young children
Executive Floor Standard Twin Room - Non-Smoking
Stayed 3 nights in April 2018
Very good”
We upgraded ourselves and the room was lovely. It's really close to main train station and it was very convenient. The place and nearby area looks a bit like industrial area and doesn't really have much character to it. If you are after more character than stay at other place but if you prefer connectivity to trains then this place is really good
Reviewed August 27, 2018
Dear Guest, Thank you for taking the time to share your feedback. While we are pleased that you enjoyed easy access to Kyoto Station, the hub of transportation for the city, and décor of your room, we are sorry to hear that you were disappointed by the outside look and structure of our hotel. We thank you again for your feedback as we continue to improve our facilities. We hope to welcome you back to our hotel very soon. Sincerely, Manager
Responded September 12, 2018
RIHGA Royal Hotel Kyoto
8.8
Excellent
mohammad from Saudi Arabia
Family with young children
Kyoto Style Superior Twin - Non-Smoking
Stayed 1 night in July 2018
Very nice hotel”
Helpful concierge really experienced staff
Reviewed August 26, 2018
Dear Guest, Thank you for the great review of our hotel! We are very pleased to hear that concierge was able to assist you. During your next visit, feel free to try one of our six in-house restaurants, including All Day Dining KAZA, our Japanese and Western buffet that serves a variety of dishes. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manager
Responded August 29, 2018
RIHGA Royal Hotel Kyoto
8.8
Excellent
Janice from United Kingdom
Family with young children
Luxury Family Room for 6 People - Non-Smoking
Stayed 4 nights in July 2018
Family of 6. . ”
Family room was well layed out, with sitting area and table. Two showers and separate toilet was useful with such a large party. Hotel swimming pool was great, although there was a charge to use facilities (unusual in Europe) , hotel did provide free swimming costumes, goggle's, caps and armbands.
Reviewed August 19, 2018
9.6
Exceptional
Wan from Singapore
Couple
Executive Floor Deluxe Twin Room - Non-Smoking
Stayed 3 nights in April 2018
Love the stay!”
The location is near to the JR station. we love the spacious room as you are aware in Japan generally the rooms are quite small. Definitely value for money.
Reviewed August 17, 2018
Dear Guest, Thank you for taking the time to share your feedback. Indeed, we are conveniently located just a short walk from Kyoto station, the transportation hub of the city. We are also pleased to hear that you enjoyed your rooms here, which are recently renovated. We provide a number of room sizes and styles so that all our guests may feel comfortable during their stay. We are always ready to serve you again. We hope to welcome you back to our hotel very soon! Sincerely, Manager
Responded August 21, 2018
RIHGA Royal Hotel Kyoto
10.0
Exceptional
Steve from United States
Family with young children
Kyoto Style Deluxe Twin - Non-Smoking
Stayed 4 nights in July 2018
Can't Go Wrong”
Our family of four (twin boys, age 10) stayed at the Rhiga Royal for 4 days in July 2018. Great stay: good location, very comfortable room as they provided 4 comfortable beds, very nice indoor swimming pool (extra fee required), and a very helpful concierge. We could do laundry at a coin laundry an 8-minute walk from the hotel (did 3 big loads which saved huge cost of using a hotel service). We highly recommend this hotel.
Reviewed August 06, 2018
Dear Guest, Thank you for the great review of our hotel! We are pleased that you enjoyed our newly renovated rooms and indoor swimming pool. Our concierge staff were glad to help you and are always ready to help guests with any requests or questions they may have as well. The area is convenient, as it is near the hub of transportation, Kyoto Station, as well as near a number of shopping and dining areas. We are glad you could take full advantage of your stay and are always ready to welcome you back. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manager
Responded August 08, 2018
RIHGA Royal Hotel Kyoto
6.4
Good
Rossi from Hong Kong
Family with teens
Deluxe Twin Non-Smoking
Stayed 3 nights in July 2018
it's ok, service is fast and nice”
nice room but shuttle always full during peak hrs, 15 mins walk to JR station, wifi signal lost & drop in room, swimming pool additional charge required.
Reviewed August 05, 2018
Dear Guest, Thank you for taking the time to share your feedback. We are pleased you enjoyed the room, but we are sorry for the crowded shuttle bus. At times, it can get quite busy and we apologize for the inconvenience. We also apologize for any trouble you may have had with the Wi-Fi. We are currently improving our connection and hope to provide superior service if you choose to come back. In addition, we are sorry that you were surprised about the 540 yen fee for the pool. In order to keep over prices lower, we only charge those who use the pool for its services. We apologize for the inconvenience and hope you can understand. We hope to welcome you back to our hotel very soon! Sincerely, Manager
Responded August 08, 2018
RIHGA Royal Hotel Kyoto
9.6
Exceptional
Lois from United States
Family with teens
Deluxe Twin Non-Smoking
Stayed 1 night in July 2018
Wonderful hotel in Kyoto”
RIHGA Royal Hotel Kyoto has wonderful and friendly staff. The hotel facility was very clean and comfortable. Our hotel room was spacious and perfect for our family of 4. I would highly recommend this hotel.
Reviewed August 05, 2018
Dear Guest, Thank you for the great review of our hotel! We try our best to make your stay as comfortable as possible. Our newly renovated rooms come in a variety of styles and sizes to accomodate various needs, from solo travellers to large families. Our staff are always ready to serve you again. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manager
Responded August 08, 2018
RIHGA Royal Hotel Kyoto
8.0
Excellent
George from United States
Family with teens
Standard Twin Non-Smoking
Stayed 2 nights in July 2018
Nice choice if visiting Kyoto. Pretty convenient location.”
The hotel is only two blocks from the main rail and metro station. There is also a shrine and temple within walking distance from the hotel (if you arrive early before check-in as we did). Taxi drivers are always onsite ready for passengers if needed...no wait. I would stay again if visiting Kyoto in the future.
Reviewed August 03, 2018
Dear Guest, Thank you for the great review of our hotel! We are conveniently located near Kyoto station, the hub of transportation of the city. There are a number of attractions nearby including the world heritage sites of Nishihonganji temple and Toji temple as well as a number of shopping and dining areas. If you ever need any suggestions on what to do next time, we are always ready to serve you! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manager
Responded August 08, 2018
RIHGA Royal Hotel Kyoto
10.0
Exceptional
TING from Hong Kong
Group
Standard Twin Non-Smoking
Stayed 2 nights in July 2018
Nice and grand hotel in Kyoto”
Close to the JR station, and if you have a big suitcase? Don’t worry, there are shuttle bus to Kyoto JR station. Definitely stay here again if I come to Kyoto.
Reviewed July 27, 2018
Dear Guest, Thank you for the great review of our hotel! We are conveniently located near the hub of transportation of the city, Kyoto Station, and are happy that you took advantage of our complimentary shuttle bus. It's especially convenient for those with lots of luggage or simply tired after a long day of walking. We are always ready to welcome you back again. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manager
Responded July 31, 2018
RIHGA Royal Hotel Kyoto
9.6
Exceptional
Yukiko from United States
Couple
Standard Twin Non-Smoking
Stayed 1 night in July 2018
Great hotel!”
The room is clean and spacious. Many thoughtful amenities are provided in the room. Shuttle bus service to Kyoto station is convenient. The breakfast buffet is amazing too. I am glad Westin Miyako which I originally planned to stay in was not available that day! I would stay here again.
Reviewed July 25, 2018
Dear Guest, Thank you for the great review of our hotel! Our staff truly appreciates your kind words and we are pleased to hear that you enjoyed the cleanliness and amenities of the room, shuttle bus service to and from Kyoto Station, as well as the buffet breakfast. During your next visit, feel free to try one of our six in-house restaurants, including Gourmand Tachibana, where chefs prepare and serve French and Japanese fusion right at your table. We are glad that you had a pleasant stay and hope to see you again very soon. Sincerely, Manager
Responded July 27, 2018
RIHGA Royal Hotel Kyoto
10.0
Exceptional
Hatiny from Indonesia
Family with young children
Deluxe Twin Non-Smoking
Stayed 2 nights in June 2018
Great Hotel, location and friendly staff”
I love my vacastay at Rihga Royal Hotel Kyoto. I booked Deluxe Twin Non-Smoking Room which can accomodate for 4 peoples with 4 single beds. Spacous and luxurious room with very good quality of amenities, clean and comfortable beds. Helpful and frienfly staff that always provided us clear direction on how to go places around kyoto. Location is great, close to Kyoto Station. Hotel provides free shuttle bus from/to kyoto station. The only one cons is we have to pay for using the swimming pool. Very recommended for friends to stay at Rihga Royal Hotel Kyoto.
Reviewed July 22, 2018
Dear Guest, Thank you for the great review of our hotel! We are always happy to hear when guests enjoy themselves in our recently renovated, modern Kyoto-style rooms. Our staff strive to provide a friendly, comfortable atmosphere so that our guests can truly relax during their vacations. As we are conveniently located near Kyoto station, the transportation hub of the city, it makes travelling around the city, shopping, and dining easily within reach. While we understand that it is not usual for pools to have extra fees in some countries, in order to maintain the quality and low prices of our hotel, we do only charge those who use the pool for its services. We apologize for this inconvenience and hope you will choose to stay with us again. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manager
Show more
RIHGA Royal Hotel Kyoto
7.6
Very good
Danelle from United States
Family with teens
Luxury Family Room - Non-Smoking
Stayed 1 night in July 2018
DKJ from the aloha state”
rooms were nice and spacious. shuttle service to and from hotel to airport was convenient.
Reviewed July 21, 2018
Dear Guest, Thank you for the great review of our hotel! Our staff truly appreciates your kind words and we are pleased to hear that you enjoyed easy access to the airport. If there is anything we can do to improve our facilities or services, please let us know. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manager
Responded July 24, 2018
RIHGA Royal Hotel Kyoto
6.8
Good
David from Ireland
Family with young children
Deluxe Twin Non-Smoking
Stayed 3 nights in July 2018
Family Room Too Small”
Although we booked a family room for 4, our 10 year old daughter had to share a bed with us because there wasn't a fourth bed. Luckily we only stayed for one night. Disappointing as we booked a room for four people, reception told us it was a room for four and agreed it was a bit of a squeeze.... But that was that apparently.
Reviewed July 20, 2018
Dear Guest, Thank you for taking the time to share your feedback. We deeply apologize that our staff was not able to provide you with four beds. If you booked through a travel agent or online booking service, it's possible that there was some miscommunication between our hotel and the representative. We hope to welcome you back in the near future and show you everything our hotel has to offer. Sincerely, Manager
Responded July 24, 2018
RIHGA Royal Hotel Kyoto
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss