Riviera Hotel
Riviera Hotel
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"Hotel room z good spacious enough to accommodate 2 people."

prabhu

31 July 2017

Deluxe- Newly Refurbished - Guestroom Riviera Hotel
Deluxe- Newly Refurbished - Guestroom
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Lobby Riviera Hotel
Lobby
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Interior view Riviera Hotel
Interior view
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Exterior view Riviera Hotel
Exterior view
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Good
Location
6.9
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Very good
From 2059 reviewsSee what guests said
7.4
Recommended by 84% of guests
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Currency exchange

  • Daily housekeeping

Room choices
7.6
Very good
Room comfort & quality
This property is in high demand!Last booked 6 hours ago | 15 travelers are looking at this property right now
Deluxe- Newly Refurbished
Deluxe- Newly Refurbished
...
  • City view
  • 25 m²/269 ft²
  • 2 single beds or 1 double b...
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Harbour View Suite
Harbour View Suite
...
  • Harbor view
  • 48 m²/517 ft²
  • 1 single bed
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Superior
Superior
...
  • City view
  • 28 m²/301 ft²
  • 2 single beds
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Standard Room
Standard Room
...
  • 25 m²/269 ft²
  • 2 single beds
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Superior Twin Room Non-Refundable
Superior Twin Room Non-Refundable
...
  • Bathtub
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Deluxe Room non-refundable
Deluxe Room non-refundable
...
  • Bathtub
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Deluxe Room Room Only
Deluxe Room Room Only
...
  • Bathtub
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Deluxe Room Breakfast Included
Deluxe Room Breakfast Included
...
  • Bathtub
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Superior Twin Room Breakfast Included
Superior Twin Room Breakfast Included
...
  • Bathtub
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SUPERIOR TWIN ROOM ROOM ONLY
SUPERIOR TWIN ROOM ROOM ONLY
...
  • Bathtub
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More about Riviera Hotel

More about Riviera Hotel

"Traditional renovation, clean and convenience place."

Reviewed 19 March 2017

Margawati from Indonesia

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Staff are very nice."

Pui C. from Hong Kong

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2059)Booking.com Reviews (462)
7.4
Cleanliness7.9
Facilities7.3
Location6.9
Room comfort and quality7.6
Service7.6
Value for money7.5
Provided by verified guests of Agoda
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Deluxe- Newly Refurbished
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Showing 1881 verified guest comments
12345
6.0
MINGXIA from Hong Kong
Business traveler
Deluxe- Newly Refurbished
Stayed 2 nights in August 2018
Not a very good location”
First of all, the up side, the staff were really nice and friendly and helpful. Room was big and quiet. That's pretty much it. Then, the downside. I thought Macau was relatively small so how bad could the location be? But turns out it's not very convenient. They have a shuttle bus to city centre and the dock per hour, but if you miss it it's not even easy to get a taxi unless you call one, and sometimes - as the hotel staff told me - taxi drivers are not willing to come because where you are going might be too close to the hotel (within 1 km because again, Macau is relatively small). I booked a room with one large bed but the room is in green. Like the bed, the desk, the chairs, the wall... all green. i was shocked when i entered. the room was also quite damp. I asked if I was able to switch a room but apparently, rooms with one large bed were all in green, or at least what was available were. Food there in Amigo restaurant was fair. i had the lunch buffet. Wouldn't really recommend.
Reviewed August 28, 2018
8.0
Excellent
Phoebe from Hong Kong
Couple
Superior
Stayed 1 night in July 2018
Very good”
This is the second time I stayed. We were on the 3rd floor and the view was spectacular. The night view of Macau Tower makes a beautiful picture. Will definitely stay again!
Reviewed July 23, 2018
Dear Guest, Thank your for choosing our hotel,We are pleased to hear that enjoyed your stay with us. We are looking forward to welcome you again as our esteemed guest. Best wished, RIVIERA HOTEL MACAU
Responded September 01, 2018
Riviera Hotel
10.0
Exceptional
Cherrymagne from Philippines
Family with young children
Superior
Stayed 1 night in October 2017
Exceptional”
We had a comfortable stay at the hotel and enjoyed our time. The room is huge, clean and well-maintained. Staff are accommodating and kind. The area is also secured. We tried strolling at night and noted that there are guards roaming the vicinity. We also find it convenient to tour around the city since the hotel provides shuttle services to common stops. You can also ride back to the hotel by waiting for the shuttle at the stop points.
Reviewed June 28, 2018
4.8
Tjun from Indonesia
Couple
Superior
Stayed 1 night in April 2018
Acceptable”
The hotel is old, location is far from the city, price in the weekend is high. If you like quietness, it might good for you if it fits in your budget but if you like crowds, better find something else.
Reviewed May 09, 2018
Dear Guest, Thank your for choosing our hotel,We are pleased to hear that enjoyed your stay with us. We are looking forward to welcome you again as our esteemed guest. Best wished, RIVIERA HOTEL MACAU
Responded May 21, 2018
Riviera Hotel
5.6
Siu from Hong Kong
Couple
Superior
Stayed 1 night in December 2017
Hotel room is spacious”
The room is clean and spacious. There's shuttle bus service provided to guests.
Reviewed December 27, 2017
Thank you for your support of the hotel, your satisfaction is the greatest affirmation of the hotel, looking forward to the future will be able to provide services for you again. Wish a happy life and work well.
Responded January 10, 2018
Riviera Hotel
4.0
jeanette from Singapore
Solo traveler
Superior
Stayed 1 night in December 2017
Cheap quality hotel but not cheap”
Smells of cheap perfume on all floors and cheap decoration all around. For the same price, it's more worth it to stay in Taipa area 4-star hotels with better accessibility to food, entertainment and public transportation.
Reviewed December 10, 2017
Thank you for your support of the hotel, your views have been reflected in the relevant departments to follow up, look forward to the future will be able to provide you with services again. Wish a happy life and work well.
Responded December 17, 2017
Riviera Hotel
8.4
Excellent
Artur from Poland
Couple
Superior
Stayed 3 nights in November 2017
Watch out for the room - check it before stay”
Good things: big room with amazing furnitures, rooms on the first floor have terrace although there is noisy outside. But you should be aware of smell in rooms. Our first was stinky. We went tho the stuff and they show us another, it was stinky also, but the third was very ok. Breakfast was good, you have not so many options, but the food was tasty. They have free shuttle bus. Location is good, far from noisy casinos, but you can walk this distance in about 20 minutes.
Reviewed December 05, 2017
Thank you for your support of the hotel, your views have been reflected in the relevant departments to follow up, look forward to the future will be able to provide you with services again. Wish a happy life and work well.
Responded January 10, 2018
Riviera Hotel
8.4
Excellent
Suman from Canada
Couple
Superior
Stayed 1 night in November 2017
Overall, excellent hotel in terms of cleanliness, food and cost. You realky get value for your money”
Frequent shuttle service could make up for the location. Gym facilities could also be improved on.
Reviewed November 14, 2017
Thank you for your support of the hotel, your satisfaction is the greatest affirmation of the hotel, looking forward to the future will be able to provide services for you again. Wish a happy life and work well.
Responded November 20, 2017
Riviera Hotel
9.2
Exceptional
Sin from China
Group
Superior
Stayed 1 night in November 2017
Nice view & Quiet location but convenient ”
I got a free upgrade to luxury room, with a balcony, seeing the view of lake and Macau Tower. It was amazing and it's my favorite part of this stay. Room is quiet and clean. Hotel provides toothbrush, soap, slippers, all necessary things. There's no stores nearby but 2 bus stops are right outside the hotel. There're houses for the rich nearby and the environment is safe.
Reviewed November 07, 2017
Thank you for your support of the hotel, your satisfaction is the greatest affirmation of the hotel, looking forward to the future will be able to provide services for you again. Wish a happy life and work well.
Responded November 13, 2017
Riviera Hotel
9.2
Exceptional
Mary from Macau
Family with young children
Superior
Stayed 1 night in October 2017
Great sightseeing!”
First time to try this hotel. Not bad if you want a quiet place and a nice view of the city. They have access to roof deck/ terrace which is a good venue to for friends to hang out and talk. Food is great! A good deal for breakfast buffet. Their Filipino staff were nice. We met Armella and told us some facts about the hotel. No swimming pool though. Just a good place if you want rest and stroll around in the morning coz its near the sea side.
Reviewed November 03, 2017
Thank you for your support of the hotel, very pleased to know that you are satisfied with the hotel services, looking forward to the future will be able to provide you with services again. Wish a happy life and work well.
Responded November 06, 2017
Riviera Hotel
6.0
Kyana from Philippines
Couple
Superior
Stayed 1 night in September 2017
Above average”
First off, I was glad to be extremely exhausted when I checked in. This made taking in the room in with such toleration. Also it helped that checking in was so much better than I did with Legend Palace. Their staff is better too in terms of getting ice, leaving luggages after checking out and their shuttle service. I think more than anything is that the room we had was nothing like any of the photos they had when I booked. To think that the price is close to the Legend Palace and I was hoping the view will have the Macau Tower. Instead it was too much emerald green with a dirty terrace that had a construction view. I had to recheck their published photo and this room was like... for lack of better word, sad. It’s sooo far from what they posted. If I didn’t book this with a Debit card through Paypal, I would’ve disputed this as “not as adverstised.” Seriously Agoda, this is more than disappointing. This place is not even full and still let us to the ugliest room we had in this trip.
Reviewed September 27, 2017
Thank you for your support of the hotel, your views have been reflected in the relevant departments to follow up, look forward to the future will be able to provide you with services again. Wish a happy life and work well.
Responded October 02, 2017
Riviera Hotel
7.6
Very good
prabhu from India
Solo traveler
Superior
Stayed 3 nights in July 2017
Except wifi connection everything is perfect”
Hotel room z good spacious enough to accommodate 2 people. Breakfast they offered is excellent. The wifi connection in the room is awful.
Reviewed July 31, 2017
Thank you for your support of the hotel, very pleased to know that you are satisfied with the hotel room, on the WIFI signal bad views have been reflected to the relevant departments to follow up processing. Look forward to the future will be able to provide you with the service again. Wish a happy life and work well.
Responded August 06, 2017
Riviera Hotel
7.2
Very good
binod from Nepal
Couple
Deluxe- Newly Refurbished
Stayed 4 nights in June 2017
wonderful ”
i like the value for money and great view
Reviewed June 29, 2017
Thank you for your support of the hotel, your satisfaction is the greatest affirmation of the hotel, looking forward to the future will be able to provide services for you again. Wish a happy life and work well.
Responded June 30, 2017
Riviera Hotel
6.8
Good
SUK from China
Couple
Deluxe- Newly Refurbished
Stayed 1 night in December 2016
Good price with nice environment”
No casino so the environment is quiet. Nice view with the Macau tower in front of the window. Good price.
Reviewed June 21, 2017
Thank you for your support of the hotel, the hotel location, beautiful scenery, is the preferred resort for travel, looking forward to the future will be able to provide you with the service again. Wish a happy life and work well.
Responded June 25, 2017
Riviera Hotel
7.6
Very good
Swee from Malaysia
Family with young children
Superior
Stayed 1 night in April 2015
Good hotel needs more shuttle service”
More shuttle service should help increase customer
Reviewed June 03, 2017
Thank you for your support of the hotel, your views have been reflected in the relevant departments to follow up, look forward to the future will be able to provide you with services again. Wish a happy life and work well.
Responded June 25, 2017
Riviera Hotel
5.2
Christine from Hong Kong
Group
Stayed 1 night in December 2016
Beds very small, terrible service”
We booked a room for 4 people expecting that there would be 2 double beds. There were, in fact, 2 king single beds which were far too small to fit 2 adults in each. We tried to make do with what we have so two of us opted to sleep on the floor. When we asked for additional blankets (we asked about 5 times!) a grumpy man came to our door and asked what we want. We couldn't speak Chinese and he could not speak English so it was difficult to communicate. After some time, he barged into our hotel room WITH HIS SHOES ON and made a phone call and left. We then asked for more blankets approximately 4 more times until someone brought us some additional blankets. This was a common theme throughout our stay.
Reviewed May 23, 2017
Thank you for your support of the hotel, your views have been reflected in the relevant departments to follow up, look forward to the future will be able to provide you with services again. Wish a happy life and work well.
Responded July 27, 2017
Riviera Hotel
9.6
Exceptional
li from China
Couple
Deluxe- Newly Refurbished
Stayed 2 nights in April 2017
Exceptional”
very good hotel in Macao
Reviewed May 08, 2017
Thank you for your support and look forward to serving you again in the near future. Wish a happy life and work well.
Responded July 30, 2017
Riviera Hotel
5.6
michael from United States
Couple
Superior
Stayed 4 nights in April 2017
Above average”
Overall, hotel isn't bad, the shuttle bus service is critical to its attraction due to the remote location. Issues are: Beds are very hard, we had to ask housekeeping for a blanket insert to help. Air conditioning strength is very inconsistent even when set to a low temperature. It should always be possible to control from the room but it seems it is being centrally adjusted to save money by reducing the blowing strength. There is much too much spraying of some disinfectant or pesticide in the hallways. We are allergic to it and it is very uncomfortable. If the spray is being used to cover cigarette smoke, hotel should identify and fine the offenders, as the in- room notification says. Perhaps the fines could be turned back to housekeeping or other staff as an incentive to identify smokers. In any case the rules should be enforced and it isn't hard to find out the source of the smoke.
Reviewed May 06, 2017
Thank you for your support of the hotel, your views have been reflected in the relevant departments to follow up, look forward to the future will be able to provide you with services again. Wish a happy life and work well.
Responded July 30, 2017
Riviera Hotel
8.0
Excellent
CHAN from Hong Kong
Business traveler
Superior
Stayed 1 night in April 2017
One Stop Service”
If they provide one stop service, especially at the counter, would better serve their clients. Say, if I request housekeeping at the counter, the staff relays my request to the appropriate section rather than advises me to dial such number at room. By the way, the floor lamp did not function. However, the housekeeping service was good.
Reviewed April 21, 2017
7.6
Very good
Chan from China
Family with young children
Deluxe- Newly Refurbished
Stayed 2 nights in April 2017
very pleasant room with seaview and tourist tower”
convenient with shuttle bus, quiet and safe room, beautiful view, nice breakfast
Reviewed April 18, 2017
12345
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