Royal Empire Hotel
Royal Empire Hotel
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"Good location & value of money"

Tang

18 April 2016

Superior Room - Guestroom Royal Empire Hotel
Superior Room - Guestroom
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Lobby Royal Empire Hotel
Lobby
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Lobby Royal Empire Hotel
Lobby
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Swimming pool Royal Empire Hotel
Swimming pool
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See map Royal Empire Hotel
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Very good
Location
7.7
See all 60 photos Royal Empire Hotel
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Excellent
From 259 reviewsSee what guests said
8.0
  • Free airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Hot tub

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Last booked 14 hours ago
Empire Suite Room
Empire Suite Room
...
  • Pool view
  • 72 m²/775 ft²
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Pool view
  • 36 m²/388 ft²
  • 2 single beds and 1 king be...
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Superior Triple
Superior Triple
...
  • Pool view
  • 56 m²/603 ft²
  • 3 double beds
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Superior Room
Superior Room
...
  • 36 m²/388 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Room Premium
Room Premium
...
  • Bathtub
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Room Superior
Room Superior
...
  • Bathtub
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Premium Room
Premium Room
...
  • Non-smoking
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Double Or Twin Premium
Double Or Twin Premium
...
  • Bathtub
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Bathtub
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Room Deluxe
Room Deluxe
...
  • Bathtub
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More about Royal Empire Hotel

More about Royal Empire Hotel

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (259)Booking.com Reviews (5)
8.0
Read reviews from:
Cleanliness8.4
Facilities6.5
Location7.7
Room comfort and quality8.4
Service8.1
Value for money8.3
Provided by verified guests of Agoda
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Showing 253 verified guest comments
12345
2.0
Quyen from Cambodia
Family with teens
Superior Room
Stayed 1 night in August 2018
Very poor communication”
Booked the hotel for two separate nights.... Confirmation informed me they are on the same day.... rang the hotel personally almost a month prior to arrival. Reception put me onto hotel reservation. Informed lady at Reservation of the wrong dates...with Reservation ID number and all. She said ok...she will change the date to correct one. Then on the day of arrival...hotel informs that Reservation cannot change the wrong date of booking. Could have told me when I rang to inform about two separate bookings for 2 separate nights so I could've cancel one of the booking. They waited until we arrived at the hotel to tell us this. Then there no room available and so we had to book anther hotel. Very poor at solving a simple problem which I alerted to them a month prior to arrival.
Reviewed August 06, 2018
5.2
Tolareasey
Family with teens
Superior Triple
Stayed 1 night in July 2018
Disorganized”
One Key policy with three adults? What kind of Hotel give you only one key when there are three people. I stay at a local motel, and they still would give me two keys. The breakfast was alright, and the swimming pool was small. The wall is not well insulated, I could hear both of my neighbors.
Reviewed August 01, 2018
5.2
DURYODHAN from Cambodia
Couple
Superior Room
Stayed 1 night in November 2016
staff here are not bothered abt u,rooms are very far from the reception.away from the market.”
bad experience,beds are also poor quality
Reviewed September 18, 2017
4.4
Duong from Cambodia
Family with young children
Superior Room
Stayed 1 night in April 2017
Bad service, rude employee, dirty bed sheet. Should improve better. ”
Hope the hotel will improve soon. And train the employer.
Reviewed April 18, 2017
10.0
Exceptional
yonghwan from South Korea
Business traveler
Superior Triple
Stayed 1 night in January 2012
good”
good
Reviewed March 06, 2017
8.0
Excellent
Jarun from Thailand
Family with young children
Deluxe Room
Stayed 3 nights in July 2016
Good”
Good
Reviewed December 26, 2016
6.0
por from Cambodia
Business traveler
Superior Room
Stayed 2 nights in May 2016
Complain”
Very bad for the air condition always automatic off in the middle of the night and water flow
Reviewed May 31, 2016
6.8
Good
Tang from Cambodia
Family with teens
Superior Room
Stayed 2 nights in April 2016
Value of money”
Good location & value of money
Reviewed April 18, 2016
9.6
Exceptional
Kat from Cambodia
Solo traveler
Superior Room
Stayed 3 nights in April 2016
Loved it”
Friendly staff, amazing pools, grommet breakfast, awesome bathrooms, great hotel for the price.
Reviewed April 15, 2016
6.4
Good
Yin from Malaysia
Group
Superior Room
Stayed 5 nights in March 2016
Basic”
Is not even close to 4 stars hotel.I'd give it a 3 stars. The bed sheets and blanket have several marks on it and bathtub ate yellowish and dirty that I don't dare to dip in. Breakfast are repeated and limited if you stay several nights. Staffs at the egg and noodle station are so rude. We booked with airport return transfer but when we wanted to take a ride to the airport they wanted to charge 15dollar after I keep saying that we booked two way transfer and they made a few call only they gave us free rides. Overall, it was a nice hotel with very basic facilities.
Reviewed April 02, 2016
6.8
Good
Willy from Singapore
Business traveler
Deluxe Room
Stayed 1 night in March 2016
Friendly staff, clean, good location”
Convenient and central for my business needs.
Reviewed March 12, 2016
7.7
Very good
Dinusha from Sri Lanka
Group
Deluxe Room
Stayed 2 nights in December 2015
Excellent Location, Average Service”
Food, Location, Angkor Tour
It was a pleasant stay. The Angkor tour was amazing and I would recommend it to anyone who has plans of visiting the temple. However, the service of the staff is average. Even though the breakfast buffet is from 6.30-10am, the food finishes around 9am. So the breakfast feels a bit rushed and if you want to relax you have to do that after breakfast.
Reviewed December 28, 2015
10.0
Exceptional
Chang from Singapore
Couple
Superior Room
Stayed 2 nights in July 2015
Excellent and Memorable Stay”
The staff are friendly, the food is great and the facilities are excellent
Nothing but excellent. Great staff and hotel rooms
Reviewed December 05, 2015
9.3
Exceptional
Roberto from Cambodia
Couple
Superior Room
Stayed 2 nights in October 2015
Best choice”
Friendly staff, clean, good location
We spended two nights in this hotel for my short holiday in Siem reap. The hotel provide us free airport pickup. The staff there very friendly and helpful. My room facing to pool view. Highly recommend this hotel
Reviewed October 27, 2015
9.3
Exceptional
MYINT from Myanmar
Solo traveler
Superior Room
Stayed 1 night in July 2015
Very good hotel with great breakfast. ”
Room, pool, breakfast
Very good and new room. Clean. Breakfast is good. Beautiful pool.
Reviewed October 04, 2015
7.7
Very good
MENG from Cambodia
Business traveler
Superior Room
Stayed 1 night in August 2015
good place to stay”
location, cheap and near metro
Reviewed September 28, 2015
6.7
Good
Don from Philippines
Group
Deluxe Room
Stayed 2 nights in September 2015
Good”
Location. Value for Money. Accessibility
The staff doesn't seem to know their jobs well. When a guest placed a do not disturb sign by the door, it means, by all means that you should not go inside the room nor knock at the door. One staff went inside our room without even our consent. We tried to explain things to him however it seems like he doesn't understand what we were trying to point out. Moreover, he can't communicate with us properly.
Reviewed September 23, 2015
6.7
Good
Kwang from South Korea
Business traveler
Superior Room
Stayed 1 night in September 2015
so so... just 3 star Hotel in Siemreap ”
I don't know how to say ...not satisfied as 4 star hotel
Reviewed September 21, 2015
9.3
Exceptional
Roberto from Cambodia
Couple
Superior Room
Stayed 2 nights in September 2015
Great place ”
Nice room, friendly staff and cleanliness.
This is my second time that I stayed here during my weekend in Siem Reap, the staff there very friendly and helpful, special thank to Mr. Chanthou,front desk staff he offered me to late check out till 2pm while my flight was delay. Only one thing to improve is wifi in the room the signal very weak, I will go back to stay there again and highly recommend this hotel to other traveler,
Reviewed September 07, 2015
8.7
Excellent
Benida from Philippines
Couple
Superior Room
Stayed 5 nights in August 2015
our stay in the ROYAL EMPIRE HOTEL”
Friendly staff, quick to response on every request and true to their offers
very nice and pleasant stay next to home
Reviewed August 20, 2015
12345
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