Royal Hotel Durban
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Royal Hotel Durban

267 Anton Lembede Street, Durban City Center, Durban, South Africa, 4000
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High Floor Deluxe Double Room Royal Hotel Durban
High Floor Deluxe Double Room
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    Lobby Royal Hotel Durban
    Interior view Royal Hotel Durban
    High Floor Deluxe Double Room Royal Hotel Durban
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     Royal Hotel Durban

    Royal Hotel Durban Reviews

    7.7
    Very good
    /10
    (647 reviews)See what guests said
    7.9
    Very good cleanliness

    Things you’ll love about Royal Hotel Durban

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Daily housekeeping

    Very good
    Location
    7.7
    See map
    Better than 96% of properties in Durban
    Very good location - Inside city center
    Popular
    Nearby
  • Natural Science Museum140 m
  • Golden Mile1.42 km
  • Mini Town1.97 km
  • uShaka Marine World2.13 km
  • Suncoast Casino, Hotels and Entertainment2.83 km
  • Moses Mabhida Stadium3.48 km
  • Phansi Museum3.77 km
  • Mitchell Park4.01 km
  • Hare Krishna Temple of Understanding15.1 km
  • The Valley of a 1000 Hills36.54 km
  • Value for money7.8
    Distance to city center1.00 Km
    Location rating7.7
    Nearest airportKing Shaka International Airport (DUR)
    Distance to airport27.9 km

    Rooms available at Royal Hotel Durban

    7.7
    Very good
    Room comfort & quality
    High Floor Deluxe Double Room
    High Floor Deluxe Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Bay view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Family Room 4 persons
    Family Room 4 persons
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 1 double bed
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    Executive Suite
    Executive Suite
    ...
    • Room size: 50 m²/538 ft²
    • Bay view
    • 1 king bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 50 m²/538 ft²
    • Shower and bathtub
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    Deluxe - Best Available Rate
    Deluxe - Best Available Rate
    ...
    • Room size: 30 m²/323 ft²
    • City view
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    Queen Double Ocean View
    Queen Double Ocean View
    ...
    • Room size: 25 m²/269 ft²
    • Harbor view
    • 1 queen bed
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    Queen Room
    Queen Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 1 queen bed
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    Double
    Double
    ...
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      More about Royal Hotel Durban

      More about Royal Hotel Durban

      An overview

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      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Royal Hotel Durban from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (647)Booking.com Reviews (2828)
      7.7
      /
      10
      Cleanliness7.9
      Facilities7.2
      Location7.7
      Room comfort and quality7.7
      Service7.8
      Value for money7.8
      All languages
      All guests (647)
      All room types
      Showing 415 verified guest comments
      12345
      8.4
      Excellent
      John from South Africa
      Solo traveler
      High Floor Deluxe Double Room
      Stayed 4 nights in June 2019

      A grand old dame”

      It is common cause that The Royal is the best place to stay for the Comrades up run. You walk from the lobby into your starting pens. The Royal has a long a glorious past. Though this beginning to show. Some of the facilities are not quite at the level one would expect. The plumbing system struggled to provide hot water to a full house. Some of the staff were obviously new and were easily flustered by a full house. The catering is limited by modern hotel standards, but the food was of high standard. The bar is a glorious place for a drink, but the beer selection was once again a little limited with nothing on draft. However for its faults, the staff were generally outstanding and I could be more effusive in my praise for them. A very good stay at a very fair rate.

      Reviewed June 12, 2019
      9.2
      Exceptional
      Christopher from South Africa
      Solo traveler
      High Floor Deluxe Double Room
      Stayed 1 night in June 2019

      Royal hotel it's royal really, excellent. ”

      Reception staff is so friendly and warm, ready to assist. I only experienced unpalatable welcome by the security personal at the boom gate for car parking. These guys were not friendly even not willing to assist me, I had to go back to the receptionist to assist as it was my first time to be a guest at Royal hotel.

      Reviewed June 03, 2019
      3.6
      Steven from South Africa
      Couple
      High Floor Deluxe Double Room
      Stayed 3 nights in June 2019

      Acceptable”

      I have stayed at this hotel on several occasions in the past. I booked to stay there again from the 9th of June to the 13th of June 2019. On the 14th of June my wife joined me and we spent a further 3 nights until the 17th June. The first 5 nights the room had no air conditioning, refrigerator and the attitude of the lady at the reception was absolutely appalling. The second 3 nights from the 14th I moved from the 5th floor to the 18th floor. Same problem. The maintenance guy arrived played with a dial and said the air conditioner would work in z short while. Nothing. I will certainly not be staying at this place again.

      Reviewed June 19, 2019
      8.8
      Excellent
      Mei from Taiwan
      Solo traveler
      High Floor Deluxe Double Room
      Stayed 1 night in October 2018

      high C/p value suitable for family ”

      1 Very very good location 2 View deck is wonderful 3 Old as a 4* hotel it needs restore but that's why the price is so acceptable. 4 The receptionists are O.K. for a ordinary hotel but as a 4* hotel it seems they need more professional. 5 We had to meet our tour bus at 6:45 and the kitchen prepared our breakfast box at 6:20 not only the volume but the sandwiches are very delicious. 6 Anyway high C/P value worth of recomendation . I would like to come back again.

      Reviewed October 18, 2018
      8.4
      Excellent
      Brian from South Africa
      Couple
      Deluxe Double or Twin Room
      Stayed 4 nights in February 2019

      Awesome...”

      I'll definitely come back again, we enjoyed our stay at the hotel and the staff was always super nice, friendly and helpful all the time. The hotel is very clean and the rooms have great views but most important the hotel it's very accessible and close to most city attractions.

      Reviewed March 12, 2019

      Thank you for staying at The Royal Hotel. We value your feedback and we are pleased that you were satisfied with the location of the hotel, cleanliness and service that you received from our staff.. We look forward to welcome you again in the near future.

      Responded March 25, 2019
      Royal Hotel Durban
      10.0
      Exceptional
      Marion from United States
      Solo traveler
      Deluxe Double or Twin Room
      Stayed 1 night in February 2019

      Midtown convenience”

      Glad to have found this small comfortable and clean hotel....walking distance from all amentities and not far from the city museums, including District 6, buses and train station. Staff was more than helpful and the breakfast spread is enough to spoil anyone. Quiet comfortable rooms, good wifi, minutes' walk from BoKapp...what's not to like???

      Reviewed February 19, 2019
      8.7
      Excellent
      Gregory from South Africa
      Business traveler
      High Floor Deluxe Double Room
      Stayed 1 night in September 2012

      Still a Wonderful Place to Stay”

      Location, Old World Charm

      The Royal is a Durban icon, which unfortunately has not been able to maintain its status as one of South Africa's premier hotels. However, it remains a lovely reminder of more glorious days; while having become somewhat dated, the rooms are still very spacious, comfortable, and the harbour views are spectacular. The staff are outstanding. Sadly, the famous Royal Grill not serves buffet meals rather than the haute cuisine of days gone by. All in all, the Royal has become my hotel of choice for business stays, for its location, great staff, comfort and value for money.

      Reviewed September 20, 2012
      9.0
      Exceptional
      Gregory from South Africa
      Business traveler
      High Floor Deluxe Double Room
      Stayed 1 night in September 2012

      A Durban Icon”

      Location

      A Durban landmark. Although it has an air of faded glory about it, the hotel retains is charm and beauty. My room was comfortably furnished and had a magnificent view of the yacht harbour. there was nothing to fault about my stay.

      Reviewed September 06, 2012
      9.3
      Exceptional
      Victor from United States
      Business traveler
      Stayed 1 night in March 2010

      Royal Review”

      Clean, convenient, fine dining, friendly staff
      None

      The Royal hotel in Durban is conveniently located in the center of the city. From the hotel, you can walk to the harbor. You can take a stroll at the square featuring the city hall. You can also take the people's mover bus to the major attractions throughout Durban. There is a business center where you can gain access to the internet. There are a couple of fine dining restaurants within the hotel where you can enjoy food. The staff are friendly and arranged my breakfast to go next morning when I have to leave early to catch a flight. My stay was pleasant at Royal.

      Reviewed April 09, 2010
      8.4
      Excellent
      matsobane from South Africa
      Couple
      Stayed 2 nights in June 2019

      Excellent”

      Bad staff . Very bad staff

      Reviewed June 12, 2019
      5.6
      Nico from Namibia
      Business traveler
      High Floor Deluxe Double Room
      Stayed 3 nights in May 2019

      Above average”

      Centralized air-con not effective, hot rooms. Blocked washbasin and cap stuck. Shower tap dripping. Bad location for strikes. Lots of noise from outside at nights. Staff very friendly and helpful though.

      Reviewed May 08, 2019
      8.0
      Excellent
      Thulani from South Africa
      Couple
      High Floor Deluxe Double Room
      Stayed 6 nights in December 2018

      Awesome Durbs Bacaetion ”

      It was our baecation... Twas really nice the place being the first time and all in Durbs.. Only bummer was the parking issue at the hotel.. That they charge you R75 a day for u to enter and exit as many times as you want... So if you were staying for 5 plus days you'll feel it. The breakfast was nice and so were the rooms.

      Reviewed January 08, 2019
      4.8
      Mthokozisi from South Africa
      Family with young children
      High Floor Deluxe Double Room
      Stayed 3 nights in December 2018

      The manager makes promises he can't keep claiming misunderstanding. ”

      The cleaning staff think they're making you a favour by cleaning your room. They're not monitored hence they don't clean properly.In essence, the hotel does not have free wifi as they claim. It's just 200 mb per day which doesn't last that long. Breakfast is one of the worst I've ever seen. Half cooked sausages, boiled eggs embedded in spicy sauce, poorly done scrambled egg and generally tasteless side dishes. There is no complementary water in the rooms. Nothing shows that you are being welcomed. The popular Mzansi Magic Channel is missing from their bouquet, falling behind from most hotels. My stay was the unpleasant one, I will never ever visit that hotel.

      Reviewed December 22, 2018
      4.8
      Sibusiso from South Africa
      Business traveler
      Stayed 2 nights in December 2018

      Acceptable”

      The facility is poorly maintained and close to a dump. Old vibrating elevators with only one working unsupervised. No Generator back-up. c The Hotel should be shut down and refurbished. Very unsafe with NO working Smoke detectors. Night shift Manager on duty on the 7th Dec 2018 is utterly useless and an idiot of note. Having to fight to get a remote control for a TV. I sensed that he's an Indian that is RACIST thinking every Black/African man should succumb to his arrogance. Call me for more because I plan to shut that facility down pronto

      Reviewed December 12, 2018
      2.0
      Urshla from South Africa
      Group
      High Floor Deluxe Double Room
      Stayed 1 night in October 2018

      Bad”

      Dear Agoda. My guests and I had a total of 10 rooms booked In 20th Out 21st Oct. We were all disgusted with the poor quality of the room. They had a musty stale smell. It was below the range rooms and Agoda does not stipulate that below of the range rooms are given for a cheaper price. The manager was rude and refused to move us considering all bookings were made and paid up well in advance. I would like Agoda to please look into this. Agoda should not have a hotel like this on your profile as it will only tarnish your well known name. Due to myself and my guests aweful experience at the Royal Hotel I would like some kind of compensation for our stay. Sad to say it was my 50th Birthday Party celebrated at the Hotel and we were still not given any satisfaction from the Manager. This was very dissapointing. We were all booked on the 4th floor. Disgusting. Please revert to me asap. Thank you Urshla Govender

      Reviewed October 25, 2018
      2.0
      Urshla from South Africa
      Group
      High Floor Deluxe Double Room
      Stayed 1 night in October 2018

      Bad”

      Dear Agoda. My guests and I had a total of 10 rooms booked In 20th Out 21st Oct. We were all disgusted with the poor quality of the room. They had a musty stale smell. It was below the range rooms and Agoda does not stipulate that below of the range rooms are given for a cheaper price. The manager was rude and refused to move us considering all bookings were made and paid up well in advance. I would like Agoda to please look into this. Agoda should not have a hotel like this on your profile as it will only tarnish your well known name. Due to myself and my guests aweful experience at the Royal Hotel I would like some kind of compensation for our stay. Sad to say it was my 50th Birthday Party celebrated at the Hotel and we were still not given any satisfaction from the Manager. This was very dissapointing. We were all booked on the 4th floor. Disgusting. Please revert to me asap. Thank you Urshla Govender

      Reviewed October 25, 2018
      7.2
      Very good
      Nontokozo from South Africa
      Couple
      High Floor Deluxe Double Room
      Stayed 2 nights in August 2018

      There was no free internet,breakfast was not what I expected. Their lift takes forever.”

      I struggled to open the window and on top of that that window was very dirty. The bath tub the water was not draining had to use the shower. I'm talking about room 1437, I was not happy. The internet it's terrible.

      Reviewed September 03, 2018
      8.0
      Excellent
      Shaun from South Africa
      Solo traveler
      High Floor Deluxe Double Room
      Stayed 1 night in August 2018

      Lovely Rooms”

      The rooms are clean and spacious. Some of the reception staff are friendly - others are just preoccupied with other things and rude. I was able to leave my luggage in storage until I could check in so that was a good thing. Breakfast is amazing- a full spread in the dining hall with staff waiting on you.

      Reviewed August 15, 2018
      9.2
      Exceptional
      Wandile from South Africa
      Couple
      High Floor Deluxe Double Room
      Stayed 1 night in March 2019

      Exceptional”

      absolute value for money.. I'll sure use it again.. :)

      Reviewed April 09, 2019
      8.8
      Excellent
      Asheen from South Africa
      Solo traveler
      High Floor Deluxe Double Room
      Stayed 1 night in March 2019

      AMAZZZING TEAM OF PEOPLE!!!”

      Always going the extra mile to ones stays joyful & pleasureable!

      Reviewed March 30, 2019
      12345
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      • Very good location
      • Natural Science Museum