Saigon Halong Hotel
Saigon Halong Hotel
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Villa Superior Double - Bed Saigon Halong Hotel
Villa Superior Double - Bed
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Lobby Saigon Halong Hotel
Lobby
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Lobby Saigon Halong Hotel
Lobby
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Swimming pool [outdoor] Saigon Halong Hotel
Swimming pool [outdoor]
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See map Saigon Halong Hotel
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Very good
Location
7.9
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What guests are saying:
Everything is wonderful. Except facilities are kind of old.
Wei from Taiwan
Solo traveler
very good, Nice Location, Nice Room, Nice Staff Hotel is beautiful,so big, nice landscape, nice swimming pool, staff is very friendly. but my trip match with china tour, they have bad courtesy.
Luddawadee from Thailand
Couple
We had a nice stay.
Steinar from Norway
Couple
Stay was fantastic. Very busy period with alot of Vietnamese local travellers but the front desk handled the masses terrifically, especially Ha. The stay in the villas which included access to the main hotel gym was great vakue considering its prime location.
Chwan from Australia
Solo traveler
Feel very relax, comfortable
Jenny from United States
Family with young children
It is qualified 4 star hotel . But check in and check out lead time is took so long
eun from South Korea
Couple
we had a wonderful time
remender from Malaysia
Couple
I stayed in one of the villas & it was great. I could walk to the beach, restaurants & shops which was near by. I will definitely recommend this hotel.
Errol from South Africa
Solo traveler
it is such a pleasure to stay in this hotel, the view is fantastic and the breakfast is amazing. however, some of the furnitures are quite old, especially the bed.
CHENWEI from China
Couple

Saigon Halong Hotel

Very good location
- 750 meters to the beach
Very good
From 462 reviewsSee what guests said
7.5
/
10
Very good cleanliness
7.7
Recommended by 93% of guests
Value for money7.6
Distance to city center0.5 km
Location rating7.9
Nearest airportCat Bi International Airport (HPH)
Distance to airport36.6 km
  • Airport transfer

  • 750 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
Deluxe Double Sea View
Deluxe Double Sea View
...
  • Room size: 41 m²/441 ft²
  • Ocean view
  • 1 queen bed
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Villa Superior Twin
Villa Superior Twin
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  • Room size: 21 m²/226 ft²
  • Garden view
  • 2 semi double beds
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Deluxe Twin Sea View
Deluxe Twin Sea View
...
  • Room size: 41 m²/441 ft²
  • Ocean view
  • 2 semi double beds
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Superior Double Room with Hill View
Superior Double Room with Hill View
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  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 queen bed
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Superior Twin Room with Hill View
Superior Twin Room with Hill View
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 2 semi double beds
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Executive Suite Panoramic Sea View
Executive Suite Panoramic Sea View
...
  • Room size: 82 m²/883 ft²
  • Ocean view
  • 1 king bed
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Villa Superior Double
Villa Superior Double
...
  • Room size: 21 m²/226 ft²
  • Garden view
  • 1 queen bed
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Executive Suite
Executive Suite
...
  • Balcony/terrace
  • Shower
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Deluxe
Deluxe
...
  • Balcony/terrace
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Superior Room
Superior Room
...
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    More about Saigon Halong Hotel

    More about Saigon Halong Hotel

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (462)Booking.com Reviews (379)
    7.5
    /
    10
    Cleanliness7.7
    Facilities7.5
    Location7.9
    Room comfort and quality7.2
    Service7.3
    Value for money7.6
    Provided by verified guests of Agoda
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    All guests (462)
    All room types
    Showing 371 verified guest comments
    12345
    2.8
    Laerke from Denmark
    Couple
    Villa Superior Twin
    Stayed 5 nights in November 2018
    So disappointing NOT A FOUR STAR HOTEL”
    We came to the hotel, and the staff didn’t help us with our 4 backpacks. We were showed to our villa, and it was underwhelming with broken lamps and so on. We told the reception that it couldn’t be true we paid so much for a room which look like a 1 star hotel room... We had to opgrade to get a room we actually could stay in. The opgrade was of course also really expensive. We booked the hotel to get some luxury after 3 months backpacking from hostel to hostel, and this hotel gave us a very sad ending ng of our trip :( All in all the hotel is overpriced and not worth 4 stars. We have stayed at several hostel there were better than this sad hotel. Wouldn’t recommend it. Btw the view is one big construction site for more than 2 km, nothing else is to be seen than the construction site.
    Reviewed November 25, 2018
    9.6
    Exceptional
    Lew from Australia
    Couple
    Deluxe Double Sea View
    Stayed 4 nights in March 2018
    Enjoyable stay!”
    For 5 days we didn't see the sun, heavy fog most mornings, showers and poor visibility meant we had a disappointing stay in Halong... at least we had a great room. This was one of the best all round hotels we stayed at during our 6 weeks in Thailand/Vietnam. Great breakfast, well appointed room with very reasonably priced mini bar, kettle and good fridge... Excellent WiFi, 5 star bathroom... really nothing to complain about but... The huge development directly in front of the Hotel, which was a 24hr/ day construction site, I fear for the hotels great views. The restaurant on the road in front of the hotel caters for tourist buses, it was old and filthy I wouldn't let my dog eat there. There are good eats within walking distance.
    Reviewed April 01, 2018
    Dear Lew, Thank you for sharing your experience after your recent stay at the Sai Gon Ha Long hotel. We are thrilled you enjoyed your time with us and appreciated our great room and services. Your comment is very motivating for us to continue delivering the high level of service and a customized guest experience. We hope you plan on staying with us again soon! Have a beautiful day! Sales & Marketing Department
    Responded April 17, 2018
    Saigon Halong Hotel
    8.8
    Excellent
    Suzanne from Japan
    Business traveler
    Villa Superior Double
    Stayed 2 nights in November 2018
    Good time”
    Wonderful and good service
    Reviewed December 01, 2018
    10.0
    Exceptional
    Mardion from Singapore
    Couple
    Villa Superior Double
    Stayed 1 night in January 2018
    Friendly staff and clean hotel”
    Our stay was good, the room got some light issues tho, staff were all friendly and accommodating but it it became touristy lobby area after all the tourists in the buses checked out and the staff cant handle the influx of guests checking out.
    Reviewed June 24, 2018
    Dear Mardion, Thank you for sharing your feedback regarding your recent experience at Sai Gon Ha Long hotel. We value your comments and will use them to improve the service and products we offer our guests. We do hope to welcome you back to our hotel in the future Best Regards, Sales & Marketing Department
    Responded September 14, 2018
    Saigon Halong Hotel
    8.0
    Excellent
    Andy from United Kingdom
    Couple
    Villa Superior Double
    Stayed 1 night in August 2015
    Good location, superb view from top!”
    View, location and tour organiser.
    Staff were nice, view from top restaurant was amazing. Villa wasn't that great, but for the money was fine. Asked to move into main hotel but it would cost more. Tour organiser called ha was so nice and very helpful! Organised our boat trip and arranged for taxi to airports I pick us up from the end of our boat trip with our flight tickets! Would we stay again probably not, but we only stayed one night and for the price was fine. Pool was ok! New man made beach was really nice and very close.
    Reviewed August 10, 2015
    8.3
    Excellent
    Chwan from Australia
    Solo traveler
    Villa Superior Twin
    Stayed 1 night in June 2015
    excellent value stay in a primary location”
    value, comfort and performance of air-con
    Stay was fantastic. Very busy period with alot of Vietnamese local travellers but the front desk handled the masses terrifically, especially Ha. The stay in the villas which included access to the main hotel gym was great vakue considering its prime location.
    Reviewed June 28, 2015
    8.0
    Excellent
    Jorge from United States
    Solo traveler
    Superior Double Room with Hill View
    Stayed 3 nights in August 2014
    excellent bay view ”
    the view of the bay , some of the staff are well trained and seemed interested in helping customers,, the breakfast buffet was extremely good fresh fruit and vegetables every day .
    This hotel has a lot of potential the ocean and mountain view are breathtaking . Unfortunately the management focus a little too much on the bottom line instead of customer service I guess is because the don't understand that good customer service equal's good bottom line. I walked in to the lobby this evening and notice that it was extremely hot when I say hot I mean hot may be 100 degrees plus's I asked the young men at the counter why the lobby was so hot expecting him to say the air conditioning unit is broken to my. So price he told me to go to my room that the air conditioning in my room was working it was really to hot to ask more questions so I when to my room
    Reviewed August 24, 2014
    8.3
    Excellent
    suksan from Thailand
    Family with young children
    Superior Twin Room with Hill View
    Stayed 1 night in October 2012
    Nice place to stay”
    Capacious room
    Saigon Halong Hotel is situated along Halong bay. It is near night market in a walking distance or you can take taxi since It is very cheap. The room is quite big and very comfortable. The breakfast is Ok in terms of variety but it is less than my expectation. However, I still consider this hotel is a good place to stay for the value.
    Reviewed October 19, 2012
    8.0
    Excellent
    Richard from Australia
    Couple
    Executive Suite Panoramic Sea View
    Stayed 1 night in June 2012
    Nice Hotel - Comparable to Novotel Halong”
    Big
    big rooms, the highest and best views of halong with 2 balconys in the room that make you feel like your going to fall off the building. its just sooooo high! overall the experience was good here. internet was not that good, and the door card system failed in our room twice that they had two guys for a decent amount of time taking the whole thing apart for a while. reccomended if seeking an alternative to novotel halong and halong plaza hotels
    Reviewed July 06, 2012
    8.3
    Excellent
    Peter from Malaysia
    Business traveler
    Deluxe Twin Sea View
    Stayed 1 night in October 2010
    Saigon Halong - Big deluxe room”
    Deluxe room is extra big
    Breakfast closes too early
    I was on a business trip to Halong Bay, giving a presentation to my group of customers. So I booked this hotel because the meeting is in this hotel. I booked a deluxe room but I think I was upgraded to a Suite which is really specious. It comes with a 30m2 living room plus a 35m2 of bedroom + bathroom. Internet is complimentary. The only issue is the breakfast, it serves only until 9:30am which is too short.
    Reviewed December 04, 2010
    5.6
    Tang from Malaysia
    Family with teens
    Villa Superior Double
    Stayed 2 nights in January 2018
    Never ever try their massages ”
    Avoid villa because it is a old style hotel. The surrounding is good. We had tried their massage, paid for 1 1/2 hours but they only give us 1 hours service beside they still asking if my friend need “special service”. Block my friend way to back hotel when she refuse to pay her tips. Very disappointed with their service. Good breakfast v good view and many selection. Consider as a good hotel to stay if we didn’t try their massage service.
    Reviewed February 01, 2018
    Dear Tang, We would like to thank you for choosing our property for your stay, We are really sorry to hear that you were disappointed with massage service. We would like to apologize regarding your experience, please trust that we are reporting your comments to the related department as this situation should not happen. We hope to welcome you again in our hotel to demonstrate the quality of our service. Best Regards
    Responded April 17, 2018
    Saigon Halong Hotel
    9.6
    Exceptional
    Melody from Singapore
    Family with young children
    Villa Superior Double
    Stayed 4 nights in December 2017
    Quite relaxing atmosphere ”
    Total 4 families stayed in 1 Villa. Each family stayed in 1 room. Very comfy for group of families that traveling together and gather in living room. Restaurant was super delicious but a bit expensive. Breakfast was really good as well.
    Reviewed January 03, 2018
    Dear Melody, Thank you for your positive feedback about our villa and our culinary offerings. I trust you had a pleasant time at the Sai Gon Ha Long hotel. Wishing you continued safe travels and look forward to welcoming you back soon. Best Regards, Sales & Marketing Department.
    Responded January 20, 2018
    Saigon Halong Hotel
    4.0
    Nura from Canada
    Solo traveler
    Villa Superior Double
    Stayed 1 night in December 2017
    Very very bad wifi”
    Very bad wifi in the villa number 4. I mentioned it. A technician with no english came to see what can be done but could not resolve the issue. He was telling me that the Wi-Fi was ok on his phone so there is no problem. I tried to tell him that it was not working well on my phone and my iPad but since for him it was working he left the room without helping me while i was with the reception on the phone that was translating what I was saying to him. I'm still in the hotel till tomorrow and I have to go to the reception to have good connection. However comfy bed, clean enough for few days. Nice view from the restaurant panorama. Far from the town.
    Reviewed December 20, 2017
    Dear Nura, Thank you very much for your feedback regarding your stay at the Sai Gon Ha Long hotel. We are very glad to see that you enjoyed our accommodation and sea view from Panorama restaurant. We appreciate your constructive feedback relating to the wifi in villa 4. We have addressed this issue with the relevant department. We are very sorry for the inconvenience that caused to you. We all team of Sai Gon Ha Long hotel are looking forward to welcoming you soon again at your second home. Best Regards, Sales & Marketing Department
    Responded January 26, 2018
    Saigon Halong Hotel
    8.8
    Excellent
    Rudolph from Vietnam
    Couple
    Villa Superior Twin
    Stayed 2 nights in August 2018
    Value for money”
    Next to the big clean hotel building are beautiful villas in a romantic area. Perfect swimmingpool.
    Reviewed August 22, 2018
    Dear Rudolph, Thank you so much for your kind words about our hotel. We are happy to know that you enjoyed your stay and cannot wait to welcome you back again. Kind regards, Sales & Marketing Department
    Responded September 14, 2018
    Saigon Halong Hotel
    10.0
    Exceptional
    Karyn from Australia
    Solo traveler
    Deluxe Twin Sea View
    Stayed 1 night in July 2018
    Exceptional”
    Best hotel resort in Halong! Love staying here. My only gripe is they need to keep breakfast hot!
    Reviewed July 26, 2018
    Dear Karyn, Thank you very much for the great feedback. We always strive to improve and make your next visit even more memorable and hope to welcome you back in the near future. Best Regards, Sales & Marketing Department
    Responded September 14, 2018
    Saigon Halong Hotel
    9.2
    Exceptional
    Karyn from Australia
    Solo traveler
    Deluxe Twin Sea View
    Stayed 1 night in May 2018
    Nice hotel”
    A nice hotel with pool, shame breakfast was cold .
    Reviewed May 28, 2018
    Dear Karyn, It is such a compliment when a guest has enjoyed their stay that they are inspired to write a review of Sai Gon Ha Long hotel. We certainly enjoy creating a positive experience for each of our guests. Thank you for taking the time to share your feedback and suggestions with us. We hope you will visit again soon. Best Regards, Sales & Marketing Department
    Responded September 20, 2018
    Saigon Halong Hotel
    10.0
    Exceptional
    Andrew from Australia
    Couple
    Villa Superior Double
    Stayed 3 nights in March 2018
    Wonderful hotel”
    Fantastic staff amenities room breakfast and service. A bit out of town but thats a good thing. Room service was also great!!
    Reviewed March 19, 2018
    Dear Andrew, Thank you very much for your wonderful review. As a team we are very delighted to hear that you have enjoyed your overall stay with us. I will make sure to pass your comments to the rest of the team in order to motivate them to provide an exceptional service to customer. I hope to welcome you back to our hotel in the future. Best Regards, Sales & Marketing Department
    Responded April 17, 2018
    Saigon Halong Hotel
    7.2
    Very good
    Minh from Vietnam
    Business traveler
    Villa Superior Double
    Stayed 1 night in December 2017
    Very good”
    I stayed at one of the villas outside of the hotel's main building and really enjoyed walking in the garden from room to the main building for breakfast. The room is okay with good view to the garden, too. Breakfast is okay. Staff is so-so, not very friendly or helpful.
    Reviewed December 09, 2017
    Dear Minh, Thank you for your positive feedback about your stay at our hotel. I trust you had a pleasant time at the Sai Gon Ha Long hotel. Wishing you continued safe travels and look forward to welcoming you back soon. Best Regards, Sales & Marketing Department.
    Responded January 26, 2018
    Saigon Halong Hotel
    7.6
    Very good
    Văn from Vietnam
    Family with young children
    Superior Twin Room with Hill View
    Stayed 2 nights in September 2017
    Room is good but Swimming pool dirty, Restaurant super expensive”
    Hotel was just re-new, Room is clean and good facility. But the swimming pool dirty. Panorama restaurant super expensive, double price with outside restaurant. My family alway have dinner in hotel restaurant when we travel due to small child. It is most expensive restaurant in Hotel I have been so far.
    Reviewed October 05, 2017
    Dear Van, We thank you for your comments regarding your stay at the Sai Gon Ha Long hotel. It is always a pleasure to receive positive feedback about our room and good facilities. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that your comments regarding issues you encountered have been passed onto related team; I apologize for the inconvenience that this caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Sales & Marketing Department
    Responded January 26, 2018
    Saigon Halong Hotel
    8.0
    Excellent
    Luong from Vietnam
    Family with young children
    Superior Double Room with Hill View
    Stayed 2 nights in July 2017
    Nice, comfortable room”
    Newly renovated room with very big and comfortable bed (actually 2 double beds jointed), beautiful rooftop restaurant with sea view except the construction in front is a minus. Though it seems that the beach is right in front of the hotel but it takes 15-20 mins to walk. Unfriendly, unwelcoming staff at reception.
    Reviewed August 01, 2017
    Dear Luong, Thank you for your nice review and recent stay with us. We are happy to know that you enjoyed our renovated room and beautiful rooftop restaurant. On the other hand, we are sorry that we were unable to assure a great stay experience for you. Your comment is highly appreciated and will help us resolve the problems. It was our pleasure having you with us, and we would love to be able to welcome you back to Ha Long in the near future. In the meantime, we wish you all the best. Kind regards, Sales & Marketing Department.
    Responded April 28, 2018
    Saigon Halong Hotel
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