Shangri-la Hotel Jakarta
Shangri-la Hotel Jakarta
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Deluxe - Bed Shangri-la Hotel Jakarta
Deluxe - Bed
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Lobby Shangri-la Hotel Jakarta
Lobby
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Interior view Shangri-la Hotel Jakarta
Interior view
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Interior view Shangri-la Hotel Jakarta
Interior view
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Excellent
Location
8.6
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What guests are saying:
Very good hotel, but it is too expensive for a bit more shine.
ALP from Singapore
Business traveler
We stayed for a long weekend easter vacation and we loved every single bit of the hotel. it is very clean, fast service, helpful and friendly staff and the location is nearby shopping malls. We will definitely return again here!
Lace from Philippines
Family with young children
Good choice for weekend escape ^_^
Vicky from Indonesia
Couple
If you go to Shangrila-la, make it even more special by booking into a Horizon room. The horizon lounge gives easy checkin, canopies and drinks in the evening and a relaxed atmosphere.
Tracy from Australia
Group
Top hotel
Edwin from Netherlands
Business traveler
I loved the room, the pool and the hospitality of the staff. I was disappointed with the breakfast freshness.
M from Canada
Couple
Well trained and very friendly staff, best location in central Jakarta.
Junaid from Maldives
Family with young children
We chose the deluxe room this time which included an amazing breakfast. Room was a nice size for two.
Laurie from United Kingdom
Couple
Great hotel
Patmalyn from Indonesia
Couple
Perfect Room, Brightest Room Ever with around 20 Lamps in room and bath, very Bright, Horizon Club Staff very nice and friendly even most of them are Male, just hope the duration for kids in lounge could be longer, the other perfect .
LELAWATI from Indonesia
Family with young children

Shangri-la Hotel Jakarta

Excellent location
- 130 meters from city center
- What's nearby?
Excellent
From 902 reviewsSee what guests said
8.8
/
10
Exceptional facilities
9.1
Recommended by 94% of guests
Value for money8.3
Location rating8.6
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.7 km
  • 320 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

Room choices
8.7
Excellent
Room comfort & quality
This property is in high demand!Last booked 2 hours ago
1 Bedroom Suite
1 Bedroom Suite
...
  • Room size: 88 m²/947 ft²
  • City view
  • 1 double bed
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Horizon Club
Horizon Club
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 queen bed
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One-Bedroom Suite Privilege
One-Bedroom Suite Privilege
...
  • Room size: 88 m²/947 ft²
  • Shower and bathtub
  • 1 super king bed
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Executive
Executive
...
  • Room size: 43 m²/463 ft²
  • City view
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Deluxe
Deluxe
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 queen bed
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Single One Bedroom
Single One Bedroom
...
  • Room size: 88 m²/947 ft²
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Single Club
Single Club
...
  • Room size: 45 m²/484 ft²
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Double Single Use Deluxe
Double Single Use Deluxe
...
  • Room size: 43 m²/463 ft²
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Tripple Room Pool
Tripple Room Pool
...
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    Double Single Use Club
    Double Single Use Club
    ...
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      More about Shangri-la Hotel Jakarta

      More about Shangri-la Hotel Jakarta

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Indonesian cuisine
      Indonesian cuisine
      Bengawan
      1.3 km Indonesian, International, Mexican
      Huize Trivelli
      2.0 km Indonesian, International
      Hermitage Lounge
      2.1 km Indonesian
      Asian cuisine
      Asian cuisine
      Satoo
      100 m Asian, Chinese, European
      Bebek Goreng Nasi Liwet Rendy
      190 m Asian, Indonesian
      Saraso Padang Peranakan Cuisine
      290 m Asian, Indonesian
      Cafe
      Cafe
      Boba Inc
      690 m Cafe
      Java Bean Coffe & Resto
      870 m Cafe
      My Tea Talk
      940 m Cafe

      What they offer

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (902)Booking.com Reviews (475)
      8.8
      /
      10
      Cleanliness9.1
      Facilities9.1
      Location8.6
      Room comfort and quality8.7
      Service9.0
      Value for money8.3
      Provided by verified guests of Agoda
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      All guests (902)
      All room types
      Showing 552 verified guest comments
      12345
      8.4
      Excellent
      May from Canada
      Business traveler
      Deluxe
      Stayed 2 nights in October 2018
      Excellent Customer Service and Staff”
      The room was spacious. The bed was comfy. They have the best customer service. I accidentally left my iPad in my room after checking out and they saved it for me. I managed to get it back the next day. Thank you so much for that!
      Reviewed November 06, 2018
      8.0
      Excellent
      Shazana from Singapore
      Family with young children
      Deluxe
      Stayed 2 nights in September 2018
      Loved the Shangri la hospitality ”
      Favourite brand name hotel. Good location
      Reviewed November 04, 2018
      6.0
      Chin from Singapore
      Business traveler
      Horizon Club
      Stayed 2 nights in October 2018
      Great spa”
      Pros Great spa Good afternoon drinks at Horizon Club Security Cons Coffee shop - food is subpar Taxis - they dictate what to offer u ... mostly Bluebird Mercedes BATS - seems like a pickup joint Toilet was chocked Towels way past its use by date
      Reviewed October 31, 2018
      9.6
      Exceptional
      EDY from Indonesia
      Business traveler
      Deluxe
      Stayed 1 night in October 2018
      good hotel”
      good hotel
      Reviewed October 15, 2018
      10.0
      Exceptional
      Muhammad from Indonesia
      Family with young children
      Deluxe
      Stayed 1 night in October 2018
      Awesome Hotel”
      Great facilites
      Reviewed October 08, 2018
      10.0
      Exceptional
      Roy from Netherlands
      Couple
      Horizon Club
      Stayed 4 nights in July 2018
      Very convenient stay at this hotel”
      You feel like being at home with lots of luxury.
      Reviewed October 07, 2018
      9.6
      Exceptional
      Yodenca from Indonesia
      Family with young children
      Horizon Club
      Stayed 2 nights in July 2018
      Fancy Hotel”
      Everything was excellent. Like the pool very much. Don't forget to bring your swimsuit if you attend to stay at this hotel...
      Reviewed September 14, 2018
      9.2
      Exceptional
      OH from Indonesia
      Family with young children
      1 Bedroom Suite
      Stayed 2 nights in June 2018
      Good for Family Trip”
      very nice pool villa with Kid’s pool. Nice food and staff. Good location for food in front of the villa. Italian/Korean/local food. there are mart as well. good stuff!
      Reviewed September 09, 2018
      8.0
      Excellent
      Dato from Malaysia
      Business traveler
      Deluxe
      Stayed 3 nights in August 2018
      Very good”
      great
      Reviewed August 27, 2018
      10.0
      Exceptional
      william from New Zealand
      Business traveler
      Deluxe
      Stayed 2 nights in August 2018
      The hotel was excellent and facilities too. The staff were wonderful and top class. We lived then.”
      The wonderful friendly management and staff.
      Reviewed August 24, 2018
      7.2
      Very good
      Yoonhee from South Korea
      Business traveler
      Deluxe
      Stayed 2 nights in August 2018
      VERY ANTIQUE AND CRAFT INTERIOR - WARM STAFF.... VERY NICE HOTEL”
      I VISITED THIS HOTEL LAST WEEK. NICE CAFE AND EASY FACILITIES. AND GOOD SPACIOUS ROOM AND GOOD GARDEN....
      Reviewed August 13, 2018
      Dear Yoonhee, Thank you for sharing your review. I am glad to know that our restaurant, room, garden and overall facilities have made your stay a pleasant one. We appreciate your feedback and we look forward to welcoming you back in the future. With Best Regards, Andrew den Oudsten General Manager
      Responded August 15, 2018
      Shangri-la Hotel Jakarta
      8.0
      Excellent
      Yogesh from Australia
      Solo traveler
      Deluxe
      Stayed 3 nights in August 2018
      stayed here for 3 nights”
      Toiletries items like shampoo, conditioner & body lotion is not upto to the mark and needs to be changed. Hotel located in the quieter side of the city, all areas can be accessed via Taxi.
      Reviewed August 07, 2018
      Dear Yogesh, Thank you for sharing your review. Please accept my sincere apology if our toiletries did not meet your expectation. We always strive to maintain our quality and your feedback is surely valuable for our improvement. Rest assured that we will share them with related departments for consideration and further actions. We look forward to welcoming you back in the future. We appreciate your feedback and we look forward to welcoming you back in the future. With Best Regards, Andrew den Oudsten General Manager
      Responded August 15, 2018
      Shangri-la Hotel Jakarta
      8.8
      Excellent
      Yogesh from Australia
      Solo traveler
      Deluxe
      Stayed 3 nights in August 2018
      stayed for 3 nights”
      Toiletries needs to be changed for the standard whats been offered. Located in quite place of the city and easily accessible to Malls etc.
      Reviewed August 07, 2018
      Dear Yogesh, Thank you for sharing your review. Please accept my sincere apology if our toiletries did not meet your expectation. We always strive to maintain our quality and your feedback is surely valuable for our improvement. Rest assured that we will share them with related departments for consideration and further actions. We look forward to welcoming you back in the future. We appreciate your feedback and we look forward to welcoming you back in the future. With Best Regards, Andrew den Oudsten General Manager
      Responded August 15, 2018
      Shangri-la Hotel Jakarta
      5.6
      Joe from United Kingdom
      Solo traveler
      Deluxe
      Stayed 1 night in August 2018
      Way over priced”
      I am fortunate and get to stay in Jakarta quite often usually 4 of 5 star hotels, I thought I would try the Shangri-la as I have visited B.A.T.S. a few times and always thought it would be nice to stay there. From the check-in it went wrong, cant accept debit cards has to be a credit card or cash for pre authorization and room deposit. 8 million rph. I don't own a credit card. My UK driving licence wasn't sufficient check in against the room. My passport was having visa renewal. Luckily I had a picture of it. on my phone but with no picture so whats the point in that. My Onward flight next day was 1900 hours requested a late check out was told full occupancy, ok its not always possible but spoke with other guests in the bar who had been granted it. Very very disappointing. Whilst it is very grand inside not all that impressed over all. 920,000 rph for 2 single malt whiskey's I stayed in the Park Lane a few weeks before, much better value for money, drinks way more reasonably priced.
      Reviewed August 06, 2018
      Dear Joe, Thank you for sharing your review. However, please accept our sincere apology if our services did not meet your expectation. We always strive to maintain our quality and your feedback is surely valuable for our improvement. Rest assured that we will share them with related departments for consideration and further actions. I hope we would have the chance to welcoming you back and change your impression of our hotel. With Best Regards, Hans Martin Gfrei Resident Manager
      Responded August 15, 2018
      Shangri-la Hotel Jakarta
      8.0
      Excellent
      Lai from Hong Kong
      Couple
      Deluxe
      Stayed 2 nights in July 2018
      Good place for joining wedding”
      This trip was to join the wedding held in Shangri-La. Very convenient location due to this reason. The bed is comfortable and the room is clean.
      Reviewed July 24, 2018
      Dear Lai, Thank you for sharing your review. We appreciate your feedback and we look forward to welcoming you back in the future. With Best Regards, Andrew den Oudsten General Manager
      Responded August 15, 2018
      Shangri-la Hotel Jakarta
      9.6
      Exceptional
      FANI from Indonesia
      Business traveler
      Horizon Club
      Stayed 1 night in June 2018
      ok have tea time free for horison room”
      ok
      Reviewed July 10, 2018
      Dear Fani, Thank you for sharing your review. We appreciate your feedback and we look forward to welcoming you back in the future. With Best Regards, Andrew den Oudsten General Manager
      Responded August 15, 2018
      Shangri-la Hotel Jakarta
      10.0
      Exceptional
      Curtis from United States
      Couple
      Horizon Club
      Stayed 1 night in May 2018
      Same song...second verse”
      We love the Jakarta Shangri-La!
      Reviewed July 01, 2018
      Dear Curtis, Thank you for sharing your review. We appreciate your feedback and we look forward to welcoming you back in the future. With Best Regards, Andrew den Oudsten General Manager
      Responded August 15, 2018
      Shangri-la Hotel Jakarta
      10.0
      Exceptional
      Curtis from United States
      Couple
      Horizon Club
      Stayed 1 night in May 2018
      Staycation in Jakarta”
      We have stayed at the Shangri-La in Jakarta on several occasions. We love the property and the breakfast!!
      Reviewed July 01, 2018
      Dear Curtis, Thank you for sharing your review. I am proud to know that you love our hotel and breakfast at SATOO. We appreciate your feedback and we look forward to welcoming you back in the future. With Best Regards, Andrew den Oudsten General Manager
      Responded August 15, 2018
      Shangri-la Hotel Jakarta
      9.2
      Exceptional
      Cecilia from Indonesia
      Family with young children
      Deluxe
      Stayed 1 night in March 2018
      love it ”
      We really enjoyed our stay-cation at the Shangrila Hotel. The buffet was really awesome. The room was big for the three of us. and we really enjoyed the pool especially the kid's water slides pool. We will definitely come back again with our family.
      Reviewed June 23, 2018
      Dear Cecilia, Thank you for sharing your review. I am glad to know that our room, swimming pool and aqua playground have made your stay a pleasant one. We appreciate your feedback and we look forward to welcoming you back in the future. With Best Regards, Andrew den Oudsten General Manager
      Responded August 15, 2018
      Shangri-la Hotel Jakarta
      10.0
      Exceptional
      Veronica from Indonesia
      Family with young children
      1 Bedroom Suite
      Stayed 2 nights in June 2018
      Just GREAT 😊”
      We booked 1 bedroom suite and spent 2 nights with 2kids. Kids really love the pool. The staffs are helpful and friendly. Breakfast and dinner are great with plenty of choice. The rooms are clean. We had an excellent stay here.
      Reviewed June 22, 2018
      Dear Veronica, Thank you for sharing your review. I am glad to know that our suite room, swimming pool, aqua playground and breakfast at SATOO have made your stay an excellent one. We appreciate your feedback and we look forward to welcoming you back in the future. With Best Regards, Andrew den Oudsten General Manager
      Responded August 15, 2018
      Shangri-la Hotel Jakarta
      12345
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