Sheraton Imperial Kuala Lumpur Hotel
Sheraton Imperial Kuala Lumpur Hotel
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"Good location."

Mark

11 May 2018

 Sheraton Imperial Kuala Lumpur Hotel
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Lobby Sheraton Imperial Kuala Lumpur Hotel
Lobby
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Lobby Sheraton Imperial Kuala Lumpur Hotel
Lobby
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Swimming pool [outdoor] Sheraton Imperial Kuala Lumpur Hotel
Swimming pool [outdoor]
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See map Sheraton Imperial Kuala Lumpur Hotel
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Excellent
Location
8.2
See all 61 photos Sheraton Imperial Kuala Lumpur Hotel
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Sheraton Imperial Kuala Lumpur Hotel

Excellent location
Stay in the heart of Kuala Lumpur - See what's nearby
Excellent
From 1117 reviewsSee what guests said
8.3
Recommended by 87% of guests
  • 140 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Heart of the city

Room choices
8.7
Excellent
Room comfort & quality
11 travelers are looking at this property right nowBook now before it's too late!
Twin Deluxe
Twin Deluxe
...
  • 42 m²/452 ft²
  • Smoking allowed
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Club  Room
Club Room
...
  • City view
  • 42 m²/452 ft²
  • 2 single beds or 1 king bed
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Club Suite
Club Suite
...
  • City view
  • 84 m²/904 ft²
  • 1 king bed
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Club
Club
...
  • City view
  • 42 m²/452 ft²
  • 1 super king bed or 2 singl...
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Deluxe room with View
Deluxe room with View
...
  • City view
  • 42 m²/452 ft²
  • 1 double bed
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1 Bedroom Deluxe Suite
1 Bedroom Deluxe Suite
...
  • City view
  • 84 m²/904 ft²
  • 1 king bed
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Club Room
Club Room
...
  • City view
  • 42 m²/452 ft²
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Deluxe Room
Deluxe Room
...
  • City view
  • 42 m²/452 ft²
  • 2 single beds or 1 double b...
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Deluxe Suite
Deluxe Suite
...
  • City view
  • 84 m²/904 ft²
  • 1 super king bed
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Club Room
Club Room
...
  • City view
  • 42 m²/452 ft²
Enter dates to see prices
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More about Sheraton Imperial Kuala Lumpur Hotel

More about Sheraton Imperial Kuala Lumpur Hotel

"Room is clean and bed is comfy."

Reviewed 09 November 2017

Jin S. from Malaysia

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Family with young children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
SASAGAWA Japanese Restaurant
10 m Asian, Gluten Free, Japanese
Limapulo Baba Can Cook
60 m Asian, Halal, Malaysian
Mojo Restaurant & Bar KL
70 m Asian, Chinese, European
Chinese cuisine
Chinese cuisine
Si Chuan Dou Hau Restaurant
440 m Chinese
Plaza Court Chinese Restaurant
600 m Chinese
Mungo Jerry
690 m Chinese
Halal food
Halal food
RSMY
340 m Halal, Indian
Restoran Jai Hind
940 m Halal, Indian, Vegetarian
Trattoria
1.1 km Halal, Italian, Pizza

What they offer

"Buffet lunch is superb!"

Michelle from Malaysia

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (1117)Booking.com Reviews (2035)
8.3
Cleanliness8.5
Facilities8.3
Location8.2
Room comfort and quality8.7
Service8.2
Value for money8.2
Provided by verified guests of Agoda
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Showing 874 verified guest comments
12345
9.2
Exceptional
Mohd from Malaysia
Family with young children
Deluxe room with View
Stayed 1 night in September 2018
Short stay in KL”
We got an upgrade from Deluxe Room to Club Room. The room was perfect, comfortable and with KL Tower view. Breakfast buffet were great and varieties of food. Swimming pool was just ok. The only thing to improve is the time taken to check in and check out. We wait more than have an hour for check in as they were searching for available room. For check out it takes almost half an hour to complete the process. Overall nice room and food for breakfast.
Reviewed September 10, 2018
8.4
Excellent
Sonia from Malaysia
Family with young children
Deluxe Room
Stayed 2 nights in September 2018
Started bad but ended great”
Thank you to Duty manager Kuvan for providing excellent service after a disappointing start to our stay. It’s the service we received that have made me reconsider staying at this hotel.
Reviewed September 09, 2018
8.4
Excellent
Lionel from Malaysia
Solo traveler
Deluxe Room
Stayed 1 night in September 2018
Short stay”
I had a short stay in this property. They are undergoing refurbishment to some of the units. The unit I stayed was very well refurbished and new. Quiet and hotel. Will recommend for business or leisure stay.
Reviewed September 03, 2018
8.0
Excellent
Mariam from Malaysia
Family with teens
Deluxe room with View
Stayed 1 night in August 2018
Could do with a bit more hospitality”
Room was comfortable, enjoyed the pool and the breakfast spread was satisfactory. It would not have mattered so much that this hotel makes you feel like you've gone back in time or that some staff in housekeeping are incompetent, if they were more warm and welcoming.
Reviewed September 01, 2018
9.6
Exceptional
Brett from Australia
Group
Club Room
Stayed 5 nights in March 2018
Brett from Perth”
Great staff. Club room is great value
Reviewed August 28, 2018
7.6
Very good
Tuan from Vietnam
Group
Club Room
Stayed 3 nights in August 2018
Almost Perfect BUT...!!”
Everything seems to be perfect until When Im really Headache and need to take medicine and i came to receptionist to ask for 1 small cup of water for it, but She said The water just have in my room, but in that time I did already check out, and i said like that and she said sorry and dont care anymore about me, so i was unhappy and maybe never want to stay here anymore
Reviewed August 07, 2018
8.8
Excellent
mei from Malaysia
Couple
Deluxe Room
Stayed 1 night in July 2018
Good Hotel But Receptionists Slow”
Everything was good but the counter only allow 2 receptionists to deal with the customers and we saw a staff standing at the back without doing anything... and it caused us waiting long time in the queue when checking in and checking out the hotel.
Reviewed July 27, 2018
9.2
Exceptional
Mohd from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in May 2018
Old school but best facilities”
Design bit old but the facilities is at its best.
Reviewed July 26, 2018
7.2
Very good
Syafiq from Singapore
Business traveler
Deluxe Room
Stayed 1 night in July 2018
Never going back”
i didnt care about the old hotel but everything in the room seemed to be breaking down
Reviewed July 10, 2018
7.6
Very good
Mark from Australia
Business traveler
Club Room
Stayed 1 night in June 2017
Good location”
Rooms getting a bit dated and tied but comfortable bed and good bathroom. Good location.
Reviewed May 11, 2018
8.0
Excellent
Katherene from Philippines
Family with teens
Deluxe Room
Stayed 1 night in May 2018
Would have rated the staff with perfect 5 , but had this bad experience with a chef at the buffet ”
We had some trouble with the chef at the omelette area yesterday at the breakfast buffet. (May 5) When the chef couldnt understand my son , he threw a tantrum by slamming the pan on the trash can several times. It shocked me to see that he threw the ingredients in the garbage and laso the manner he was frustrated over my son's delay in choosing add ons for the omelette. I noticed this from a distance and went to my son and the chef. I asled him, "excuse me. Are you mad?" I feel there was a communication barrier but that should not be an excuse for him to be rude. Everything else was perfect about Sheraton except for this particular staff. The others, esp the maintenance on our floor greeted us and very hospitable.
Reviewed May 06, 2018
8.8
Excellent
BADRUNISSA from Malaysia
Couple
Deluxe Room
Stayed 3 nights in April 2018
Efficient friendly staff.”
Always enjoy our stay at Sheraton Imperial but this time the bathroom was always stinking (room 2120). We asked for a change of room but they did not oblige saying they were full etc.. They cleaned the bathroom and sprayed it but the smell persisted. We were disappointed and stressed out with the stench. and our stay was not pleasant.
Reviewed April 30, 2018
8.4
Excellent
Samdarshi from Thailand
Business traveler
Deluxe Room
Stayed 5 nights in April 2018
Sam”
Good property
Reviewed April 30, 2018
9.2
Exceptional
Mohammad from Pakistan
Business traveler
Deluxe Room
Stayed 1 night in April 2018
Exceptional”
Very convenient location.
Reviewed April 29, 2018
8.0
Excellent
Haniza from Malaysia
Couple
Deluxe Room
Stayed 1 night in April 2018
Very good”
Central . Lovely room and facilities
Reviewed April 09, 2018
5.6
Sharonjeet from Singapore
Couple
Deluxe Room
Stayed 2 nights in June 2017
dirty and old”
the hotel exterior was gd. but the inside was cold and dirty
Reviewed March 22, 2018
8.4
Excellent
Kiyonori from Japan
Business traveler
Deluxe Room
Stayed 1 night in February 2018
Old but well managed”
This hotel is old but well managed. The location is close to KL tower, China town. The opposite side of this hotel is AEON shopping centre.
Reviewed February 05, 2018
8.4
Excellent
Kiyonori from Japan
Business traveler
Deluxe Room
Stayed 2 nights in January 2018
Old but wel l managed.”
The location is good and the facility is old but well cleaned. The staff is professional.
Reviewed February 03, 2018
7.2
Very good
QUEK from Malaysia
Couple
Deluxe Room
Stayed 1 night in August 2017
Good”
Great stay
Reviewed January 29, 2018
7.2
Very good
Bakheet from Saudi Arabia
Family with young children
Deluxe Room
Stayed 3 nights in January 2018
Hotel”
nice hotel
Reviewed January 22, 2018
12345
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