Sheraton Shenzhen Futian Hotel
Sheraton Shenzhen Futian Hotel
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"Staff are very very nice, however."

Lisa

08 April 2018

Bathroom Sheraton Shenzhen Futian Hotel
Bathroom
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Lobby Sheraton Shenzhen Futian Hotel
Lobby
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Interior view Sheraton Shenzhen Futian Hotel
Interior view
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Interior view Sheraton Shenzhen Futian Hotel
Interior view
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See map Sheraton Shenzhen Futian Hotel
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Excellent
Location
8.9
See all 48 photos Sheraton Shenzhen Futian Hotel
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Sheraton Shenzhen Futian Hotel

Excellent location
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Excellent
From 243 reviewsSee what guests said
8.1
Recommended by 86% of guests
  • 120 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.2
Excellent
Room comfort & quality
Studio Suite
Studio Suite
...
  • City view
  • 75 m²/807 ft²
  • 1 super king bed
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Executive Superior King Room
Executive Superior King Room
...
  • Garden view
  • 45 m²/484 ft²
  • 1 queen bed
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Executive Superior Twin Room
Executive Superior Twin Room
...
  • Garden view
  • 45 m²/484 ft²
  • 2 single beds
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Superior King Room
Superior King Room
...
  • City view
  • 45 m²/484 ft²
  • 1 king bed
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Executive Suite
Executive Suite
...
  • City view
  • 85 m²/915 ft²
  • 1 super king bed
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Executive Deluxe Twin Room
Executive Deluxe Twin Room
...
  • City view
  • 47 m²/506 ft²
  • 2 single beds
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Superior Two Doubles
Superior Two Doubles
...
  • City view
  • 45 m²/484 ft²
  • 2 single beds
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Grand Deluxe Rooms
Grand Deluxe Rooms
...
  • City view
  • 55 m²/592 ft²
  • 1 king bed
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Deluxe Two Doubles
Deluxe Two Doubles
...
  • City view
  • 48 m²/517 ft²
  • 2 single beds
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Executive Deluxe King Room
Executive Deluxe King Room
...
  • City view
  • 48 m²/517 ft²
  • 1 queen bed
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More about Sheraton Shenzhen Futian Hotel

More about Sheraton Shenzhen Futian Hotel

"Very good service"

Reviewed 29 March 2016

Hung from Hong Kong

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Family with young children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
678Fu Yuan Restaurant
120 m Chinese
PinWei Xuan SiFang Cai
120 m Chinese
Jin Huang Ting
120 m Chinese
Fast food
Fast food
Papa John's Pizza (XingHe)
270 m Fast food, Pizza
Subway (Yi Jing)
320 m Fast food
JinXiu Buffet
550 m Fast food
Asian cuisine
Asian cuisine
DaMa YeLin
270 m Asian
JiaoYe NanYa Zhan
490 m Asian
Shang Garden
510 m Asian, Chinese

What they offer

"Great place to take the kids for the weekends."

SIHNG S. from South Korea

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Family with young children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (243)Booking.com Reviews (378)
8.1
Cleanliness8.4
Facilities7.9
Location8.9
Room comfort and quality8.2
Service8.0
Value for money7.5
Provided by verified guests of Agoda
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Showing 156 verified guest comments
12345
5.6
Gagan from Hong Kong
Solo traveler
Grand Deluxe Rooms
Stayed 1 night in July 2018
Good location but limited facilities”
This is a 5 start property which does not have enough eating option on site. The restaurants are managed by third party and they were not that great. The air conditioning was not good and I was given a room which was hot. I had to complain and the duty manager was good enough to change my room.
Reviewed July 09, 2018
Dear Gagan, greetings from Sheraton Shenzhen Futian Hotel! Regarding the unpleasant experience during your stay, I'm sorry we didn’t meet your expectations. Please be assured that your comment has been shared with the relevant departments and we will take steps to resolve the problems you’ve mentioned. We sincerely look forward to your stay again and hope we can let you see our improvement.
Responded July 10, 2018
Sheraton Shenzhen Futian Hotel
8.8
Excellent
Lisa from Hong Kong
Solo traveler
Executive Superior King Room
Stayed 1 night in March 2018
Excellent”
Dated and dark, and has the typical dated hotels smell. Room setting is good for business travellers who need a desk. Staff are very very nice, however.
Reviewed April 08, 2018
Dear Lisa, thank you for staying with Sheraton Shenzhen Futian Hotel! We’re glad to know that you’re satisfied with our staffs’ service. Please be assured that your comment has been shared with the relevant department and we will take steps to resolve the problem you’ve mentioned. We sincerely look forward to your stay again and hope we can let you see our improvement.
Responded May 04, 2018
Sheraton Shenzhen Futian Hotel
6.0
magdeline from China
Couple
Superior King Room
Stayed 1 night in August 2017
disappointed with breakfast and pillows”
very limited food selection for such a big dining hall. pillows do not provide good sleep.
Reviewed August 21, 2017
9.6
Exceptional
Rick from United States
Business traveler
Grand Deluxe Rooms
Stayed 1 night in August 2017
Top notch experience and excellent location”
Located in the heart of Shenzhen's new CBD area. Close to everything you can possibly want like bars restaurants and shopping. Not far from the Shenzhen-Hong Kong border which makes a Hong Kong day trip easy. Arrived to hotel at 3pm but my room was not ready so had to wait about 30min. The hotel offered me a complimentary drink at the lobby lounge while I waited which was a nice gesture. Only wished they had a bar with a better atmosphere for winding down in the evening but that could just be me.
Reviewed August 19, 2017
6.4
Good
erhan from Turkey
Business traveler
Superior King Room
Stayed 2 nights in June 2017
big room and nice hotel food”
It was big room.and nice hotel and new and good for food also
Reviewed June 28, 2017
9.2
Exceptional
SIHNG from South Korea
Family with young children
Executive Superior King Room
Stayed 2 nights in February 2017
Comfortable & Convienient”
Futian is a district where you can find many shopping malls and nearby attractions closeby less than 30 mins to Windows of the World. Shenzhen Xili Zoo. Great place to take the kids for the weekends.
Reviewed March 15, 2017
8.4
Excellent
Larraine from Philippines
Business traveler
Deluxe King Room
Stayed 3 nights in March 2017
Business and Tourist Traveler”
Near malls and exhibition center. About 10 to 15mins walk to exhibit center and 5 to 10mins walk to malls. Also very thoughtful they gave us a surprise cake at our room since its my moms birthday during our stay.
Reviewed March 10, 2017
8.8
Excellent
Joori from South Korea
Business traveler
Superior King Room
Stayed 2 nights in March 2017
Good!”
I was satisfied with staying in this hotel. Breakfast was good. The only thing to be improved is shower booth in the washroom drains very slowly.
Reviewed March 08, 2017
8.0
Excellent
Nancy from Hong Kong
Family with teens
Superior King Room
Stayed 1 night in February 2017
Very good”
better than expected
Reviewed February 27, 2017
6.8
Good
erhan from Turkey
Couple
Superior King Room
Stayed 1 night in July 2016
Very big swimming pool and good location”
Big rooms and big swimming pool , to stay good here, rooms was also big
Reviewed February 23, 2017
6.4
Good
YIP from China
Family with teens
Deluxe King Room
Stayed 2 nights in January 2017
the room is not good as expected”
we book deluxe twin bed room, but the staff said the booking system showing our booking is a single bed room. Since we insisted the twin bed and we show our confirmation voucher which is indeed correct. they put us into a smallest size twin bed room. after we complain and an hour of waiting, they give us the deluxe twin bed room. This is extremely bad feeling about the service.
Reviewed February 06, 2017
8.4
Excellent
Woon from Malaysia
Business traveler
Deluxe King Room
Stayed 2 nights in January 2017
Best Location”
Best location in Futian !
Reviewed January 20, 2017
6.0
Sebastien from China
Family with young children
Deluxe King Room
Stayed 1 night in December 2016
Western brand managed the local way”
It all look good, but the service is terrible. Check in took 45m and check out took about the same amount of time. Very disappointed. There are way better options around for that price range.
Reviewed January 08, 2017
8.8
Excellent
Woon from Malaysia
Business traveler
Superior King Room
Stayed 2 nights in December 2016
Excellent Location to Futian ”
Right in the centre of Futian
Reviewed December 27, 2016
9.6
Exceptional
chenhung from Taiwan
Business traveler
Superior King Room
Stayed 1 night in December 2016
good”
good
Reviewed December 13, 2016
8.0
Excellent
Kai from Hong Kong
Business traveler
Superior King Room
Stayed 1 night in October 2016
business”
good
Reviewed November 08, 2016
10.0
Exceptional
TSUNG from Taiwan
Business traveler
Superior King Room
Stayed 1 night in September 2016
VERY GOOD”
GOOD
Reviewed October 01, 2016
9.2
Exceptional
Karine from Hong Kong
Family with young children
Superior King Room
Stayed 1 night in September 2016
Good hotel”
We really appreciate the friendly English speaking staff at this hotel. Would go back again if I have to travel there.
Reviewed September 21, 2016
9.2
Exceptional
Lee from Hong Kong
Business traveler
Superior King Room
Stayed 1 night in August 2016
Nice”
Nice
Reviewed August 25, 2016
6.0
Yiu from Hong Kong
Family with teens
Superior King Room
Stayed 1 night in August 2016
No as good as we think”
Ordered a 45 sq.ft roombut end up with smallest room among the floor plan only.
Reviewed August 11, 2016
12345
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