Shibuya Excel Hotel Tokyu
Shibuya Excel Hotel Tokyu
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"Excellent place to stay."

Jennifer

11 May 2018

Excel Single Room - Guestroom Shibuya Excel Hotel Tokyu
Excel Single Room - Guestroom
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Interior view Shibuya Excel Hotel Tokyu
Interior view
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Interior view Shibuya Excel Hotel Tokyu
Interior view
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Coffee shop Shibuya Excel Hotel Tokyu
Coffee shop
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See map Shibuya Excel Hotel Tokyu
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Exceptional
Location
9.7
See all 65 photos Shibuya Excel Hotel Tokyu
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Removed from saved list
2017

Shibuya Excel Hotel Tokyu

Exceptional location
See what's nearby
Excellent
From 2937 reviewsSee what guests said
8.5
Recommended by 95% of guests
Value for money8.0
Distance to city center0.0 Km
Location rating9.7
Nearest airportHaneda International Airport (HND)
Distance to airport13.5 km
Has restaurantYes
  • 190 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Booked 35 times in the last 24 hours | 26 travelers are looking at this property right now
Excel Single Room
Excel Single Room
...
  • City view
  • 20 m²/215 ft²
  • 1 single bed
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Semi Double Room
Semi Double Room
...
  • City view
  • 20 m²/215 ft²
  • 1 double bed
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View Single Room
View Single Room
...
  • City view
  • 20 m²/215 ft²
  • 1 single bed
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Excel Twin Room
Excel Twin Room
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Standard Single Room - Non-Smoking
Standard Single Room - Non-Smoking
...
  • 20 m²/215 ft²
  • Shower and bathtub
  • 1 single bed
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Premiere Double Room
Premiere Double Room
...
  • City view
  • 30 m²/323 ft²
  • 1 king bed
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Standard Twin Room
Standard Twin Room
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Standard Double Room
Standard Double Room
...
  • City view
  • 21 m²/226 ft²
  • 1 queen bed
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View Twin Room
View Twin Room
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Triple Room
Triple Room
...
  • City view
  • 34 m²/366 ft²
  • 3 single beds
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More about Shibuya Excel Hotel Tokyu

More about Shibuya Excel Hotel Tokyu

"Room is spacious and clean."

Reviewed 06 March 2018

Rojphan from Thailand

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Family with older children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Clean with accommodating staff!!"

Chanel from United States

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Group
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (2937)Booking.com Reviews (576)
8.5
Cleanliness8.7
Facilities8.1
Location9.7
Room comfort and quality8.3
Service8.4
Value for money8.0
Provided by verified guests of Agoda
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Showing 1692 verified guest comments
12345
9.6
Exceptional
Maria from Australia
Family with teens
Standard Twin Room Non-Smoking
Stayed 2 nights in August 2018
Very good location, hotel is right at the transportation, facilities, shops and Shibuya crossing. ”
Our room had excellent view of the crossing which kept me entertained even in the wee hours of the morning. Hotel is directly across Hachiko statue. Our room was very clean and spacious. The staff were very helpful, accommodating and friendly.
Reviewed September 20, 2018
9.2
Exceptional
pakawat from Thailand
Family with teens
Semi Double Room
Stayed 3 nights in September 2018
Best hotel in Shubiya”
Very convenient and best location in Shibuya
Reviewed September 16, 2018
8.8
Excellent
Omar from Indonesia
Group
Standard Twin Room
Stayed 2 nights in September 2018
Good Hotel for Seeing Tokyo”
All is fine except for the check out time that is too early especially for people with late night flight. Late check out charge is too high Yen10,000 for 1 - 3 hours.
Reviewed September 15, 2018
10.0
Exceptional
Maria from United States
Group
Standard Twin Room
Stayed 5 nights in September 2018
Highly Recommend”
If you want to be where the action is, this is the perfect location. The trains are directly under the hotel. The airport bus stops right at the hotel. The biggest crossing in Tokyo can be viewed from the hotel. Restaurants and shops under the hotel and all around within walking distance. Service excellent.
Reviewed September 12, 2018
9.6
Exceptional
Lim from Singapore
Family with young children
Semi Double Room
Stayed 4 nights in September 2018
Location”
Just beside the JR line. Great Location
Reviewed September 11, 2018
9.6
Exceptional
Nereen from Philippines
Solo traveler
Standard Twin Room
Stayed 1 night in September 2018
Exceptional”
Love the location, staff's services and the room's actually quite spacious :)
Reviewed September 10, 2018
8.8
Excellent
Felicia from Singapore
Solo traveler
View Single Room
Stayed 4 nights in September 2018
Convenient, great view from your hotel room ”
Room is bigger than I expected. The front desk staff is polite. Location is everything - super continent and close to everything. I was upgraded to a high floor room and have the partial view of Shibuya crossing and the whole Shibuya shopping district. I even saw a beautiful sunset from my room the other day. I would come back to stay here again next time.
Reviewed September 08, 2018
6.4
Good
Irene from Singapore
Solo traveler
View Single Room
Stayed 4 nights in May 2018
Poor customer service from front desk staff”
I stayed at this hotel for 4 nights. It was almost everyday I encounter bad service staff from this hotel. My bad experience started on the first day. I was in the queue to wait for my turn to check-in. An older looking staff allowed another guest to cut my queue. A colleague of his alerted him but he ignored. That colleague of his seeing his reaction quickly ushered me to the next available counter for check-in. Second bad experience was with the housekeeping staff who brought the ironing board and iron to me. It was 1+am when I requested it. Upon receiving the ironing board and iron, I was told by the staff that I have to return within 45 minutes. I told her that it is very late and I am tired and ask if I could return it tomorrow morning, she declined.
Reviewed September 05, 2018
10.0
Exceptional
Louella from Philippines
Couple
Superior Twin Room
Stayed 2 nights in May 2018
The best experience we had in Tokyo”
Simply awesome, We will comeback again
Reviewed September 04, 2018
7.6
Very good
joanne from Australia
Family with young children
Semi Double Room
Stayed 2 nights in August 2018
Very good”
excellent location, lovely helpful staff, we had to upgrade original rooms too small .
Reviewed August 21, 2018
5.6
Kwi from United Kingdom
Family with teens
Standard Twin Room
Stayed 1 night in August 2018
Above average”
Only one staff can speak good English. The hotel is jointed with the shoppping complex, you have to take two lifts before you can get out from the hotel.
Reviewed August 19, 2018
10.0
Exceptional
Chrystel from Philippines
Family with teens
Budget Twin Room
Stayed 5 nights in July 2018
JAPAN the BEST”
I love this place. With my old parents. Near Yamanote Line. Restaurants and Shops everywhere.
Reviewed August 18, 2018
10.0
Exceptional
Bryan from United States
Family with teens
Standard Twin Room
Stayed 3 nights in August 2018
Located in Shibuya looking over the Shibuya Crossing and on top of Market Mall. ”
Room view of the Shibuya Crossing. Hotel located in an area of Tokyo with people, people and more people. Sooo... great people watching. Subway across the street..... get a PASMO Card. Shopping from high end LV, Hermes to all other ends. Get lost walking the streets looking for a place to eat. Younger crowd seem to hang out in Shibuya area. Was a wonderful first trip to Japan with my 15 year old son!!!
Reviewed August 17, 2018
8.4
Excellent
Lily from Hong Kong
Couple
Standard Double Room
Stayed 3 nights in August 2018
Great Location, Super Convenience!! ”
By the airport shuttle all the way to the hotel main entrance. Food floor at downstairs - must try the long queue sushi restaurant. Jr n other NRT are downstairs.. Center location in Shabuyi, enjoy night life n late shopping.. Must go the super big Donkey store. Just the room n bathroom are a bit outdated.
Reviewed August 15, 2018
8.8
Excellent
Pankaj from Singapore
Business traveler
Standard Twin Room
Stayed 12 nights in July 2018
Excellent Hotel at superb location”
You are in the middle of Tokyo city at the most popular Shibuya Crossing. One can never get bored in the room as Shibuya Crossing view is day in and day out. Staff is very courteous and cleanliness of rooms is excellent.
Reviewed August 09, 2018
9.2
Exceptional
Dongseok from South Korea
Family with young children
Quad Room
Stayed 3 nights in May 2018
I enjoyed this hotel”
4 persons room is big enough, it looks 2 rooms size. Enjoyed this hotel a lot, location is excellent and perfectly clean. I would like to recommand to use 4 people room if someone is planning family trip to Tokyo.
Reviewed August 09, 2018
10.0
Exceptional
ELYN from Malaysia
Family with teens
Deluxe Twin Room
Stayed 5 nights in August 2018
Good hotel”
Breakfast good also
Reviewed August 08, 2018
9.2
Exceptional
Grace from Philippines
Family with teens
Standard Twin Room
Stayed 4 nights in July 2018
Middle of everything”
The reason I chose this hotel was for its location. Right at the corner of the famous Shibuya Crossing. It is where the airport shuttle terminal is, where all the trains pass, where shopping malls, cosmetic "drugstores", electronic shops, Star Bucks, bookstores, big and small restaurants are within walking distance. The twin room is spacious with sofas, free wifi, fridge, and safety box. Good choice! A bit pricey, but this is Tokyo, and Shibuya at that!
Reviewed August 08, 2018
6.0
CAMILLO from Netherlands
Business traveler
Standard Double Room Non-Smoking
Stayed 2 nights in July 2018
Very Low customer service.”
I stayed in Excel many times, this time I made a mistake in my reservation and instead of booking an excel single room I booked a standard double. Travelling alone and preferring an higher floor, I asked to exchange my double room for s single one since there were available and the rate was actually lower than what I paid. The staff was stubbornly unflexible without a reason and did not care at all of the fact that I am a returning customer for more than 6 years. They asked me to pay extra 6000 Yen a night if I wanted to change my room. I refused and stayed in my old and dusty standard room overlooking some construction works on the next building. For sure I will be looking for a different option as hotel for my next travels, thanks to the Olympic games more options are available. Byeeee C.
Reviewed August 02, 2018
8.4
Excellent
Piyanun from Thailand
Group
Excel Twin Room
Stayed 4 nights in July 2018
Good location ”
Good location
Reviewed August 02, 2018
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