Singgasana Hotel
Singgasana Hotel
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"It''s nice place to stay and enjoy your holiday..."

JENSHON

27 February 2018

Deluxe - Guestroom Singgasana Hotel
Deluxe - Guestroom
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Lobby Singgasana Hotel
Lobby
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Lobby Singgasana Hotel
Lobby
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Interior view Singgasana Hotel
Interior view
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Very good
Location
7.3
See all 55 photos Singgasana Hotel
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Singgasana Hotel

Very good location
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Very good
From 424 reviewsSee what guests said
7.4
Recommended by 88% of guests
Value for money7.5
Distance to city center8. Km
Location rating7.3
Nearest airportJuanda International Airport (SUB)
Distance to airport11.1 km
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

Room choices
Executive Suite
Executive Suite
...
  • Garden view
  • 50 m²/538 ft²
  • 1 king bed
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Deluxe
Deluxe
...
  • Garden view
  • 27 m²/291 ft²
  • 1 single bed
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Executive Deluxe
Executive Deluxe
...
  • Garden view
  • 37 m²/398 ft²
  • 1 single bed
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Superior
Superior
...
  • Garden view
  • 27 m²/291 ft²
  • 1 single bed
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Double Single Use Deluxe
Double Single Use Deluxe
...
  • 27 m²/291 ft²
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Triple Superior
Triple Superior
...
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    Luxury Executive Room
    Luxury Executive Room
    ...
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      Triple Deluxe
      Triple Deluxe
      ...
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        Superior Room
        Superior Room
        ...
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          Room Luxury
          Room Luxury
          ...
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            More about Singgasana Hotel

            More about Singgasana Hotel

            "Great breakfast and enjoyable atmos."

            Reviewed 26 August 2017

            philip from United Kingdom

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            Couple

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            "Hotel is near a few golf courses."

            Abdul G. from Singapore

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            Business traveler
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details at least 1 day prior to arrival.

            Real reviews from real guests

            Agoda Reviews (424)Booking.com Reviews (210)
            7.4
            Cleanliness7.2
            Facilities7.8
            Location7.3
            Room comfort and quality7.3
            Service7.5
            Value for money7.5
            Provided by verified guests of Agoda
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            Room type
            Deluxe
            Executive Deluxe
            Executive Suite
            Superior
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            Showing 371 verified guest comments
            12345
            7.6
            Very good
            Titisari from Indonesia
            Family with young children
            Executive Deluxe
            Stayed 3 nights in June 2018
            Amazing with few minor "buts"”
            This place was amazing. Big rooms, nice tub, have pantry for suite room, great food, nice scenery, huge pool, and amazing cleaning service. Some negatives were the mosquitos (my baby got some bites on her face somehow) and that the massage I ordered didn't show up at the scheduled time. Most likely because the lack of staff (only one therapist available when I called). But when I ordered in-room massage, the spa staff did agree on a scheduled time, so why didn't she come? No idea
            Reviewed July 02, 2018
            7.2
            Very good
            Wawa from Malaysia
            Couple
            Superior
            Stayed 2 nights in October 2017
            Very good”
            Nice pool and breakfast
            Reviewed April 19, 2018
            6.8
            Good
            David from United States
            Couple
            Executive Deluxe
            Stayed 2 nights in March 2018
            Traditional charm with some major issues”
            So for the positives although this is an older property it is very well maintained and feels more like tradition Indonesian style rather than old. The grounds are extensive, well maintained and quite. The pool is huge although on the weekend will mostly be filled with children playing. Breakfast is good and will keep you satisfied if staying a few days. For the slightly negative things, ride hailing drivers can not find the hotel although it is clearly marked. The entrance is to a dead end that only enters to the hotel property, plan on waiting. Also the executive deluxe rooms are pool facing which means you will not be able to keep your drapes open due to traffic and noise infront of room. The one thing which will 100% keep me from returning and is something easily fixed is the beds. I though I was sitting and lying in a bowl of jello, there is soft beds but this is just ridiculous, must be from when the hotel originally opened, better just sleep on the floor.
            Reviewed March 09, 2018
            8.0
            Excellent
            JENSHON from Taiwan
            Couple
            Executive Deluxe
            Stayed 1 night in February 2018
            nice”
            it's nice place to stay and enjoy your holiday...
            Reviewed February 27, 2018
            6.4
            Good
            Rinto from Indonesia
            Business traveler
            Executive Deluxe
            Stayed 1 night in December 2017
            good”
            good
            Reviewed December 27, 2017
            8.0
            Excellent
            Faiz from Malaysia
            Family with young children
            Executive Suite
            Stayed 2 nights in December 2017
            Good resort”
            Nice place.. but abit far from shops or convenience store..
            Reviewed December 26, 2017
            6.4
            Good
            MUSTAFA from Turkey
            Business traveler
            Executive Suite
            Stayed 3 nights in November 2017
            Good”
            Old hotel. Rooms need renovation. AC needed a repair etc
            Reviewed November 22, 2017
            5.6
            jayanta from Australia
            Couple
            Superior
            Stayed 8 nights in October 2017
            NOT for foreigners”
            I kept returning to Singasana because of the lovely gardens and friendly young staff, but I don't think I'll go back again. Staff are young and helpful, but VERY BADLY TRAINED due to bad Management. The Hotel Manager is difficult to locate. The restaurant food is just so--so. A 10AM wake up call came at 7AM because the staff don't understand English very well. Its such a nice hotel, but I'm sorry to say ,foreign tourists should stay away. Sorry!
            Reviewed November 11, 2017
            8.0
            Excellent
            Pandu from Indonesia
            Family with young children
            Superior
            Stayed 1 night in November 2017
            A viilage inside the city”
            Great pool, delicious food, comfy bed, clean bathroom
            Reviewed November 08, 2017
            8.0
            Excellent
            Hazleena from Malaysia
            Family with teens
            Executive Deluxe
            Stayed 2 nights in October 2017
            Nice place to chill”
            The hotel is pretty old but still well maintained. Room is spacious and clean. There's a large pool and small playgrounds for the kids. The hotel is not in the busy part of town- there's nothing walking distance, but it's close enough to get anywhere by taxi. It's a nice place to just relax with the family.
            Reviewed October 24, 2017
            10.0
            Exceptional
            syamsul from Indonesia
            Business traveler
            Superior
            Stayed 3 nights in October 2017
            Very good for the place ”
            No comment
            Reviewed October 23, 2017
            9.2
            Exceptional
            Abdul from Singapore
            Business traveler
            Executive Suite
            Stayed 4 nights in August 2017
            Big and clean room and friendly staffs.”
            Hotel is near a few golf courses.
            Reviewed August 29, 2017
            10.0
            Exceptional
            philip from United Kingdom
            Couple
            Deluxe
            Stayed 2 nights in August 2016
            Fantastic”
            For the price this was a gem, hidden garden chalet type accom. Great breakfast and enjoyable atmos.
            Reviewed August 26, 2017
            7.2
            Very good
            Dodo from Indonesia
            Solo traveler
            Deluxe
            Stayed 1 night in November 2016
            Fair Hotel”
            Even though the hotel is old but it is still good for one or two days stays. The price is very reasonable and also easy access to toll road.
            Reviewed June 05, 2017
            Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager
            Responded August 18, 2017
            Singgasana Hotel
            10.0
            Exceptional
            Aman from Australia
            Business traveler
            Deluxe
            Stayed 1 night in June 2016
            very excellen accomodition ”
            very good hotel with exceptionally excellent service like a 5 star hotel, I was in 4 star hotel but it was just as good as any 5 star hotel I have been. A courteous lady by the name of Ms NiKita I believe deserve gold star medal for her service. keep up the good work.
            Reviewed May 19, 2017
            Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager
            Responded August 18, 2017
            Singgasana Hotel
            8.4
            Excellent
            Jose from Spain
            Couple
            Superior
            Stayed 6 nights in April 2017
            A great place to stay”
            The location is a bit far from the center but there are plenty of transportation so it won't be a problem if you want to commite. The hotel has a huge garden and big swimming pool. It's great for you if you decide that one day you want to stay inside the hotel. The breakfast is superb with lots of choices of Indonesian food. The restaurant offers traditional food which is super delicious. A bit pricey for locals but it is worth it. The only thing that we suggest the hotel should improve is the cleanliness of the room and a bit of maintenance here and there in the room....Then it would be a fantastic stay! 👌👌👌👌👌
            Reviewed April 13, 2017
            Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager
            Responded August 18, 2017
            Singgasana Hotel
            8.4
            Excellent
            jayanta from Australia
            Couple
            Superior
            Stayed 4 nights in March 2017
            A paradise garden”
            The lovely relaxing garden and swimming pool,makes me keep going back, -now for the 5th time! Young, hardworking and polite and attentive staff, but they still need a little professional training. A few shortcomings like the broken chair in the computer room, but Singasana is recommended for relaxation.
            Reviewed March 19, 2017
            Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. Thank you also for bringing to our attention regarding unpleasant experience you have during your stay at Singgasana Surabaya . I have shared your comments with all concerns and to allow appropriate action to be taken. Please accept my apology and thank you for your understanding. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager
            Responded August 18, 2017
            Singgasana Hotel
            8.4
            Excellent
            jayanta from Australia
            Couple
            Superior
            Stayed 4 nights in November 2016
            Excellent”
            Staff always do their best to please the guests. Young and energetic staff, (maybe they should get a little more professional training, and to understand English ?). I always return to Singasana- lovely big garden with hundreds of plants and flowers!Super Pool.Large dining areas.Value for money if u get a special deal only...normal price is high.
            Reviewed March 16, 2017
            Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. Thank you also for bringing to our attention regarding unpleasant experience you have during your stay at Singgasana Surabaya . I have shared your comments with all concerns and to allow appropriate action to be taken. Please accept my apology and thank you for your understanding. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager
            Responded August 18, 2017
            Singgasana Hotel
            8.8
            Excellent
            Bong from Indonesia
            Family with young children
            Deluxe
            Stayed 2 nights in September 2016
            Feels like staying in the villa ”
            Very satisfied, area is so big , eco green hotel, big pool , room also big . I will back again.
            Reviewed March 15, 2017
            Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager
            Responded August 18, 2017
            Singgasana Hotel
            8.8
            Excellent
            Suzanna from Indonesia
            Solo traveler
            Superior
            Stayed 3 nights in November 2016
            Love the tranquility ”
            Spacious rooms and with a very tranquil place A great place to relax
            Reviewed February 07, 2017
            Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager
            Responded August 18, 2017
            Singgasana Hotel
            12345
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