Somerset Emerald City Suzhou
Somerset Emerald City Suzhou
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"It''s a nice, clean, spacious 1 BR apart."

Joki

05 May 2018

 Somerset Emerald City Suzhou
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Lobby Somerset Emerald City Suzhou
Lobby
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Lobby Somerset Emerald City Suzhou
Lobby
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Fitness center Somerset Emerald City Suzhou
Fitness center
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Excellent
Location
8.1
See all 27 photos Somerset Emerald City Suzhou
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Somerset Emerald City Suzhou

Excellent location
Have a question for Somerset Emerald City Suzhou?
Excellent
From 167 reviewsSee what guests said
8.1
Recommended by 95% of guests
Value for money8.4
Distance to city center9 km
Location rating8.1
Nearest airportSunan Shuofang International Airport (WUX)
Distance to airport23.9 km
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Last booked 11 hours ago
2 Bedroom Premier
2 Bedroom Premier
...
  • City view
  • 108 m²/1163 ft²
  • 1 queen bed
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1 Bedroom Executive
1 Bedroom Executive
...
  • City view
  • 76 m²/818 ft²
  • 1 queen bed
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Studio Premier
Studio Premier
...
  • City view
  • 52 m²/560 ft²
  • 1 queen bed
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1 Bedroom Premier
1 Bedroom Premier
...
  • City view
  • 76 m²/818 ft²
  • 1 queen bed
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Family Room
Family Room
...
  • City view
  • 52 m²/560 ft²
  • 1 queen bed
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Deluxe Executive Studio Suite
Deluxe Executive Studio Suite
...
  • 52 m²/560 ft²
  • Non-smoking
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Deluxe Executive Studio Suite
Deluxe Executive Studio Suite
...
  • 76 m²/818 ft²
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1 Room  Executive Suite
1 Room Executive Suite
...
  • 76 m²/818 ft²
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2-Room  Executive Suite
2-Room Executive Suite
...
  • 108 m²/1163 ft²
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2-Room Deluxe Executive Suite
2-Room Deluxe Executive Suite
...
  • 108 m²/1163 ft²
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More about Somerset Emerald City Suzhou

More about Somerset Emerald City Suzhou

"Very helpful & friendly front office receptionists."

Reviewed 14 December 2017

NENG H. from Malaysia

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Solo traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Hotel location is very good at shopping center."

SUKMIN from South Korea

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (167)Booking.com Reviews (110)
8.1
Cleanliness8.4
Facilities8.2
Location8.1
Room comfort and quality7.8
Service8.3
Value for money8.4
Provided by verified guests of Agoda
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Showing 116 verified guest comments
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9.6
Exceptional
Hongjun from United States
Family with teens
Studio Premier
Stayed 1 night in June 2018
Very nice facility ”
Staff very friendly and helpful. Washer/dryer broke down at stay, technician responded timely and properly, then they switched us to another suite to finish the laundry.
Reviewed July 03, 2018
Thanks for living in Somerset Emerald City Suzhou, we are so glad that you like your stay with us. And we feel so sorry for make you inconvenience with the broke washer, we hope it will not affect your stay experience. We are looking forward for one more chance to serving you again.
Responded July 26, 2018
Somerset Emerald City Suzhou
8.4
Excellent
Bernard from Malaysia
Couple
1 Bedroom Executive
Stayed 3 nights in January 2018
Value for money ”
Good location with value for money room
Reviewed January 21, 2018
Dear guest, thank you for choosing Somerset Emerald City Suzhou and sharing you feedback with us. We are so happy that you feel your stay was value for money, but we think we should try to do better and better, and make all the guests feel value morn than money you paid. We hope to see you soon~
Responded January 22, 2018
Somerset Emerald City Suzhou
9.2
Exceptional
Bernard from Malaysia
Business traveler
Studio Premier
Stayed 3 nights in January 2018
Value for money ”
The hotel charges is value for me with convenient area
Reviewed January 18, 2018
Dear guests, thank you for choosing Somerset Emerald City Suzhou and sharing your experience. We are so happy that you feel our room and service value for money, but we will try to do better and make the guests feel value more than money. All of our staff are looking forward to seeing you again.
Responded January 22, 2018
Somerset Emerald City Suzhou
9.6
Exceptional
Kim from South Korea
Business traveler
Studio Premier
Stayed 2 nights in July 2017
Business or Travel in Suzhou”
I strongly recommend this hotel if you are looking for reasonable price and cozy hotel near this city. The hotel has kitchen and washing machine in side the room so you can easily use them and cook something if you need it. The price is reasonable and staffs are so kind. You can also easily access the shopping mall near the hotel.
Reviewed January 08, 2018
Dear Guest, Thank you for taking the time to share your stay experience at Somerset Emerald City Suzhou. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Somerset Emerald City Suzhou, we look forward to welcoming you again at any one of our serviced residences
Responded January 15, 2018
Somerset Emerald City Suzhou
7.6
Very good
TOH from Malaysia
Business traveler
Studio Premier
Stayed 2 nights in December 2017
Annual Hotel Guest”
I am the regular annual guest since 2011, this review for the " Value for money" item is given three stars instead of four stars because I found that the room given to me is smaller size than the previous years ! Subsequently the TV size also the smaller model. The surrounding become more attractive with the adjacent new wings in operation.
Reviewed December 28, 2017
Dear Mr. Toh, Thank you for your feedback, we are sorry to hear about your disappointment with Somerset Emerald City Suzhou and that we could not make your stay more comfortable. Actually we arrange the room by your booking order, and next year we will decorating the room, after that, the rooms will be more comfortable. Once again, thank you for staying with us. We look forward to welcoming you again.
Responded December 28, 2017
Somerset Emerald City Suzhou
9.2
Exceptional
SUKMIN from South Korea
Business traveler
Studio Premier
Stayed 2 nights in December 2017
Nice location and warm place”
Hotel location is very good at shopping center. But room is a little cold and dry. Workers are also very kind. I will stay this hotel again.
Reviewed December 20, 2017
Dear Guest, Thanks for choosing Somerset Emerald City Suzhou, we are so glad that you enjoy your stay with us. Next time if you have any problem, please feel free to contact us staff to solve. Hope to see you again!
Responded December 21, 2017
Somerset Emerald City Suzhou
8.4
Excellent
NENG from Malaysia
Solo traveler
Studio Premier
Stayed 3 nights in December 2017
Excellent”
Very helpful & friendly front office receptionists.
Reviewed December 14, 2017
Greetings! The team at Somerset Emerald City Suzhou sincerely thanks you for your high recommendation for our serviced residence and we are delighted you enjoyed all aspects of your stay with us. We are truly looking forward to see you again.
Responded December 18, 2017
Somerset Emerald City Suzhou
10.0
Exceptional
Foo from Malaysia
Family with young children
1 Bedroom Executive
Stayed 1 night in November 2017
Great for family holiday”
Everything you need , you can find it here. Stay like a local home, and travel around without worry.
Reviewed December 05, 2017
Dear Foo, thanks for choosing Somerset Emerald City Suzhou and give us your feedback. We are so glad that you like your stay with us. Also we will do better and better, we are trying to bring more convenience and warm to all guest. Hope to see you again!
Responded December 06, 2017
Somerset Emerald City Suzhou
10.0
Exceptional
Vicki from New Zealand
Couple
1 Bedroom Executive
Stayed 6 nights in August 2017
Exceptional”
This hotel was right in the middle of Emerald City shopping centre which was a very nice tidy shopping centre with water fountains which when working lit up in different colours. Also there was three branches with shops restaurants, lanterns and trees with blossom very pretty. Also can walk to the theme park, tram line and subway. Had a room with two balcony's separate bedroom separate kitchen and dining living area and washing machine
Reviewed August 22, 2017
Dear, Greetings! The team at Somerset Emerald City Suzhou sincerely thanks you for your high recommendation for our serviced residence and we are delighted you enjoyed all aspects of your stay with us. We are heartened to note you especially liked our strategic location due to its accessibility to many eateries and restaurants serving food of all cuisines and varying price range, It has been our great pleasure being of service to you and all of us truly look forward to hosting you again soon.
Responded September 01, 2017
Somerset Emerald City Suzhou
7.6
Very good
Kam from Hong Kong
Solo traveler
1 Bedroom Executive
Stayed 1 night in July 2017
Good place”
Best for stay at least 2 night. I love this place. I feel relax. If you spoke English, you have to speak slowly.
Reviewed July 24, 2017
Dear, Reviewer, Greetings! The team at Somerset Emerald City Suzhou sincerely thanks you for your high recommendation for our serviced residence and we are delighted you enjoyed all aspects of your stay with us. We are heartened to note you especially liked our strategic location due to its accessibility to many eateries and restaurants serving food of all cuisines and varying price range, It has been our great pleasure being of service to you and all of us truly look forward to hosting you again soon. Best Regards Reception
Responded August 02, 2017
Somerset Emerald City Suzhou
9.2
Exceptional
DORA from Singapore
Solo traveler
Studio Premier
Stayed 3 nights in June 2017
Surrounded with food and shopping 😘”
Room is cozy, felt very much at home, I had a 3 very good sleeping night, totally at peace with no sound. Location is great, you will never go hungry, surronded by large malls and food streets. Will be back again. 👍👍
Reviewed June 19, 2017
Dear, Greetings! The team at Somerset Emerald City Suzhou sincerely thanks you for your high recommendation for our serviced residence and we are delighted you enjoyed all aspects of your stay with us. We are heartened to note you especially liked our strategic location due to its accessibility to many eateries and restaurants serving food of all cuisines and varying price range, It has been our great pleasure being of service to you and all of us truly look forward to hosting you again soon.
Responded June 22, 2017
Somerset Emerald City Suzhou
8.4
Excellent
Treerapong from Thailand
Group
Studio Premier
Stayed 1 night in July 2011
Hotel that located behind a shopping mall.”
Stay there and you don't have to go around to look for restaurant, many restaurant at the mall for us to chose. Like the Japanese restaurants there.
Reviewed March 03, 2017
Greetings! The team at Somerset Emerald City Suzhou sincerely thanks you for your high recommendation for our serviced residence and we are delighted you enjoyed all aspects of your stay with us. We are heartened to note you especially liked our strategic location due to its accessibility to many eateries and restaurants serving food of all cuisines and varying price range, It has been our great pleasure being of service to you and all of us truly look forward to hosting you again soon.
Responded October 12, 2017
Somerset Emerald City Suzhou
7.6
Very good
See from Singapore
Business traveler
Studio Premier
Stayed 3 nights in November 2016
Good apartment hotel to stay”
Good apartment type hotel with good location to food and a shopping mall next to it.
Reviewed December 03, 2016
9.6
Exceptional
Zosimo from Philippines
Solo traveler
Studio Premier
Stayed 1 night in September 2016
Great room. Great service. Helpful staff.”
The room is excellent, clean and comfortable to relax after a fun-filled sightseeing. The staff speaks good english and very helpful when I asked for tips or booking cabs.
Reviewed September 22, 2016
6.4
Good
Khoo from Singapore
Group
2 Bedroom Premier
Stayed 1 night in May 2016
Nice and cosy place.”
Overall still good value.
Reviewed May 25, 2016
6.8
Good
Ang from Singapore
Business traveler
1 Bedroom Executive
Stayed 2 nights in April 2016
2nd time stayed in this hotel. Near shopping.”
Near shopping, convenient to find food.
Reviewed April 15, 2016
8.0
Excellent
Shih-Yun from Taiwan
Business traveler
Studio Premier
Stayed 2 nights in March 2016
The room not so quiet at night.”
The room not so quiet at night.
Reviewed March 14, 2016
7.3
Very good
Ang from Singapore
Business traveler
1 Bedroom Executive
Stayed 5 nights in October 2015
Next to Shopping mall”
Just 3 min walking distance to shopping mall, easy to fetch a taxi.
Food wasn't very fantastic, but near shopping mall, price reasonable, construction is around the hotel however does not affect my stayed.
Reviewed November 01, 2015
5.0
Christopher from United States
Family with young children
1 Bedroom Executive
Stayed 2 nights in May 2015
Area Under Heavy Construction - Not Safe”
Nice staff
The area immediately outside of the hotel front doors as well as that surrounding the hotel was all under construction. It was noisy, dusty and very hazardous. There was only one entrance to and from the hotel from the Emerald City Mall and it was partially blocked by scaffolding for the construction. At times, there were workers doing welding right above this entrance/exit yet there was no way to see that when you entered from the mall. No warning signs, staff or otherwise to make you aware that you and your family are walking into this. If you have a small child, which requires a nap there is no sleeping with the noise. The dust from the area immediately outside of the hotel is too much. Outside of these temporary conditions, the hotel is definitely not a 5 star facility. It's 4 stars in need of a rennovation in the rooms.
Reviewed June 01, 2015
5.7
Mei from Malaysia
Business traveler
1 Bedroom Premier
Stayed 7 nights in April 2015
Hotel with a very comfy bed.”
Bed, bath amenities, and big working desk.
I like the comfy and texture bed, and also the bath amenities provided that this hotel provided.
Reviewed May 08, 2015
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