Somerset Hoa Binh Serviced Residences
Somerset Hoa Binh Serviced Residences
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"Very comfortable and staff were helpful."

Sharen L.

31 October 2017

Studio Executive - Guestroom Somerset Hoa Binh Serviced Residences
Studio Executive - Guestroom
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Lobby Somerset Hoa Binh Serviced Residences
Lobby
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Swimming pool Somerset Hoa Binh Serviced Residences
Swimming pool
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Fitness center Somerset Hoa Binh Serviced Residences
Fitness center
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See map Somerset Hoa Binh Serviced Residences
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Very good
Location
7.4
See all 30 photos Somerset Hoa Binh Serviced Residences
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Somerset Hoa Binh Serviced Residences

Very good location
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Excellent
From 382 reviewsSee what guests said
8.2
Recommended by 94% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Air conditioning

Room choices
8.6
Excellent
Room comfort & quality
1 Bedroom Deluxe
1 Bedroom Deluxe
...
  • City view
  • 55 m²/592 ft²
  • 1 king bed
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1 Bedroom Executive
1 Bedroom Executive
...
  • City view
  • 68 m²/732 ft²
  • 1 king bed
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2 Bedroom Executive
2 Bedroom Executive
...
  • City view
  • 84 m²/904 ft²
  • 2 single beds and 1 king be...
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Studio Executive
Studio Executive
...
  • City view
  • 45 m²/484 ft²
  • 1 king bed
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Studio Executive
Studio Executive
...
  • Bathtub
  • Kitchenette
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Single Room One Bedroom Deluxe
Single Room One Bedroom Deluxe
...
  • Bathtub
  • Kitchenette
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Studio - Executive
Studio - Executive
...
  • Bathtub
  • Kitchenette
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Twin Room One Bedroom Deluxe
Twin Room One Bedroom Deluxe
...
  • Bathtub
  • Kitchenette
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Single Room Studio Executive
Single Room Studio Executive
...
  • Bathtub
  • Kitchenette
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Double room - De Luxe
Double room - De Luxe
...
  • Bathtub
  • Kitchenette
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More about Somerset Hoa Binh Serviced Residences

More about Somerset Hoa Binh Serviced Residences

"Good location, clean, friendly staff, good for business stay"

Reviewed 07 November 2016

Huong from Vietnam

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Vietnamese cuisine
Vietnamese cuisine
Thanh Huong
40 m Vietnamese
Banh Xeo Nem Lui Bun Bo Nam Bo
1.7 km Vietnamese
Cafe Phizo
1.8 km Vietnamese
Asian cuisine
Asian cuisine
Baguette & Chocolat
450 m Asian, French, Vietnamese
J-Restaurant
1.1 km Asian, Fusion, Japanese
Dong Son Drum Restaurant
1.1 km Asian, Fusion, Seafood
Cafe
Cafe
The Cafein
1.8 km Cafe, Healthy
Queen's Coffee Japan
2.2 km Cafe, Japanese
Joma Bakery Cafe
2.3 km Cafe

What they offer

"Pretty good service"

eenhoo from South Korea

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (382)Booking.com Reviews (127)
8.2
Cleanliness8.8
Facilities8.2
Location7.4
Room comfort and quality8.6
Service8.6
Value for money8.4
Provided by verified guests of Agoda
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1 Bedroom Deluxe
Studio Executive
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Showing 287 verified guest comments
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8.8
Excellent
Taufique from Vietnam
Business traveler
1 Bedroom Executive
Stayed 2 nights in July 2018
Excellent”
It’s okay
Reviewed July 22, 2018
Dear Mr Taufique, Thank you for your review. It is our pleasure to be able to host you during your recent stay. We look forward to welcoming you again. Your sincerely, Nguyen Mai Huong Assistant Residence Manager
Responded August 10, 2018
Somerset Hoa Binh Serviced Residences
4.8
Philip from Hong Kong
Business traveler
1 Bedroom Deluxe
Stayed 4 nights in May 2018
Acceptable”
Worst breakfast ever. The buffet breakfast is in another location. Food were not clean, fruit were old, coffee were watery and tasteless.
Reviewed May 24, 2018
Dear Mr Philip, It is our pleasure to be able to host you during your recent visit. I am sorry that you are disappointed with the breakfast and we would certainly look into it. Thank you for your staying with us and we hope to welcome you again soon. Your sincerely, Nguyen Mai Huong Assistant Residence Manager
Responded May 31, 2018
Somerset Hoa Binh Serviced Residences
6.0
Siow from Singapore
Business traveler
Studio Executive
Stayed 1 night in January 2018
Good”
The service was not up to standard. The bell boy even collaborated with outside Taxi driver to overcharge the customer, not based on the fee agreed upon with the bell boy. Really bad
Reviewed April 04, 2018
Dear Mr Siow, Thank you for your staying with us. After we received your feedback then we already investigated the case and informed you the price for the CP taxi to airport is 370,00VND but somehow misunderstood in the conversation with you as the taxi to airport they only have package price is 370,000VND as not charging per meter. We apologies for the any inconvenience caused to you. We hope that you will stay with us gain giving us another chance to serve you better. Your sincerely Nguyen Mai Huong Assistant Residence Manager
Responded May 22, 2018
Somerset Hoa Binh Serviced Residences
7.6
Very good
bernard from Singapore
Business traveler
1 Bedroom Deluxe
Stayed 1 night in March 2018
Nice place but limited food options”
room is clean and nice, amenities are like how a serviced apartment should be. however, when i tried to find food after 10pm there are very limited food options and you might have to travel a little out just to find some nice food.
Reviewed March 17, 2018
Dear Mr Bernard, Thank you for sharing stay experience. It is our pleasure to have you stay with us and we are glad that you had a wonderful stay except the limited food surrounding property. Due to this we have a restaurant recommendation for the guest to order delivery if do not want to go out and it is available at Guest Service counter. We look forward to welcoming you again so we have chance to serve you better. Your sincerely, Nguyen Mai Huong Assistant Residence Manager
Responded March 29, 2018
Somerset Hoa Binh Serviced Residences
8.4
Excellent
yongwook from South Korea
Business traveler
Studio Executive
Stayed 1 night in March 2018
reasonable price”
but smoking smell when arrived room.
Reviewed March 10, 2018
Dear Mr Yong Wook, Thank you for your review and feedback. We are appreciative of your feedback and would certainly look into it. We hope you will stay with us again giving us another chance to serve you better. Your sincerely, Nguyen Mai Huong Assistant Residence Manager
Responded March 15, 2018
Somerset Hoa Binh Serviced Residences
10.0
Exceptional
Wee from Singapore
Couple
1 Bedroom Executive
Stayed 7 nights in November 2017
Nice place to stay”
A wonderful to stay
Reviewed December 05, 2017
Dear Mr Wee, Thank you for review and feedback. Your compliments motivate us to continually improve our service delivery. We hope you will stay with us again. Your sincerely, Nguyen Mai Huong
Responded December 06, 2017
Somerset Hoa Binh Serviced Residences
8.0
Excellent
JIN from South Korea
Solo traveler
1 Bedroom Deluxe
Stayed 1 night in November 2017
Very good”
Very Good view , as expected
Reviewed November 22, 2017
Thank you for your review and feedback. It is our pleasure to be able to host you during your recent visit. We look forward to welcoming again.
Responded November 30, 2017
Somerset Hoa Binh Serviced Residences
8.0
Excellent
Sharen from Singapore
Business traveler
Studio Executive
Stayed 2 nights in October 2017
Home away from home stay”
My stay is solely for biz and visiting my client in this area. It was really a home away from home stay. Very comfortable and staff were helpful. Would highly recommend this place.
Reviewed October 31, 2017
Dear Ms Sharen, Thank you for choosing to stay with Somerset Hoa Binh. We are delighted to learn that you like our serviced residence and you had a wonderful stay, we are glad hear your compliments of our staff and this will surely motivate us further improve our service delivery. We look forward to welcoming you again soon. Your sincerely, Nguyen Mai Huong Assistant Residence Manager
Responded November 07, 2017
Somerset Hoa Binh Serviced Residences
9.6
Exceptional
Robert from Czech Republic
Business traveler
Studio Executive
Stayed 3 nights in October 2017
A place like home”
Sauna and pool as a bonus.
Reviewed October 18, 2017
Dear Mr Robert, Thank you for your review. Your compliments motivate us to continually improve our service delivery. We hope you will stay with us again. Your sincerely, Nguyen Mai Huong Assistant Residence Manager
Responded October 31, 2017
Somerset Hoa Binh Serviced Residences
9.2
Exceptional
CHIU from Hong Kong
Solo traveler
2 Bedroom Executive
Stayed 4 nights in October 2017
This hotel is highly recommended to stay as the staff is very friendly & kind.”
Taking this chance to thank you Mr Henry (hotel staff) drove me by motorbike to buy the charger wire nearby on 1 oct 2017 night. Otherwise I can contact outside w my mobile. Much Appreciate on his assistance.
Reviewed October 06, 2017
Dear Mr Chiu, Thank you for your review and feedback. We are glad to hear the compliments of our staff Mr Henry and we already shared with the staff member, this is will surely motivate us to further improve our service delivery. We hope you will stay with us again. Your sincerely, Nguyen Mai Huong Assistant Residence Manager
Responded October 31, 2017
Somerset Hoa Binh Serviced Residences
7.6
Very good
Minh from Vietnam
Business traveler
1 Bedroom Executive
Stayed 2 nights in July 2017
Clean and friendly ”
Good
Reviewed July 17, 2017
Dear Mr Minh, Thank you for your review. Your compliments motivate us to continually improve our service delivery. We hope you will stay with us again. Your sincerely, Nguyen Mai Huong
Responded July 18, 2017
Somerset Hoa Binh Serviced Residences
7.2
Very good
Iwan from Indonesia
Business traveler
Studio Executive
Stayed 1 night in July 2017
Big clean room”
I always stay here for the past three years, it explains everything. I like to play PS in the lounge...
Reviewed July 08, 2017
Dear Mr Iwan, Thank you for your support Somerset Hoa Binh over the past 3 years. We are delighted to learn that you like serviced residence and you had a wonderful stay. Is is our pleasure to have you stay with us and look forward to welcome you again. Your sincerely, Nguyen Mai Huong
Responded July 13, 2017
Somerset Hoa Binh Serviced Residences
6.8
Good
Iwan from Indonesia
Business traveler
Studio Executive
Stayed 1 night in July 2017
Clean big room”
I always stay here because my customer is just next to the hotel and there is a big supermarket within 2 mins walk
Reviewed July 05, 2017
Dear Mr Iwan, Thank you for choosing to stay with us recent visit. It is encouraging to know that you like our apartment. We hope that you will stay with us again. Your sincerely, Nguyen Mai Huong
Responded July 13, 2017
Somerset Hoa Binh Serviced Residences
9.2
Exceptional
Judy from Singapore
Business traveler
1 Bedroom Deluxe
Stayed 2 nights in May 2017
Exceptional”
Location is good for me as customer is nearby and airport is about 30 mins away without jam. There's Highland Coffee chain, a simple restaurant , KFC and 24 hrs minimart downstairs therefore convenient. The room is big and comfortable. Suitable for long term stay and of course short ones. Will stay here whenever in Hanoi.
Reviewed May 22, 2017
Thank you for review and feedback. We are delighted to learn that you like our serviced residence and you had wonderful stay. We are also appreciative your feedback. It is our pleasure to have you stay with us and we look forward to welcoming you again. Somerset Hoa Binh
Responded June 22, 2017
Somerset Hoa Binh Serviced Residences
5.2
Lok from Hong Kong
Couple
Studio Executive
Stayed 1 night in May 2016
The neighbourhood felt a little dodgy”
We stayed here for one night as our destination was Sapa. As I was travelling with my mom, the location and neighourhood felt a little unsafe. There were alot of men roaming around the property at night. many people drinking nearby. We didnt feel safe going out for supper.
Reviewed May 04, 2017
Dear Lok, Thank you for sharing your stay experience. We are appreciative of your feedback and sorry that you are not satisfied with the location of our property. We hope you will stay with us again, giving us another opportunity to serve you better. Somerset Hoa Binh
Responded May 18, 2017
Somerset Hoa Binh Serviced Residences
10.0
Exceptional
Lai from Hong Kong
Solo traveler
Studio Executive
Stayed 2 nights in December 2016
Comfortable hotel”
I booked this hotel every year end to have a break. It's comfortable. I think I will be coming back end of this year again.
Reviewed February 27, 2017
Dear Lai, It is great to have you stay with us. Thank you for your compliments and we look forward to welcoming you again. Somerset Hoa Binh
Responded May 18, 2017
Somerset Hoa Binh Serviced Residences
9.6
Exceptional
KEEBUM from South Korea
Group
2 Bedroom Executive
Stayed 3 nights in January 2017
really good”
Except the location, the other thing is really really great. I strongly recommend this hotel. You will never regret
Reviewed February 05, 2017
Thank you for taking time to write this review. We are glad that you like our serviced residence and you had a wonderful stay. We look forward to welcoming you again.
Responded May 18, 2017
Somerset Hoa Binh Serviced Residences
8.4
Excellent
Chun from Taiwan
Business traveler
Studio Executive
Stayed 6 nights in January 2017
Good!!”
Good
Reviewed January 25, 2017
Thank you for your compliments. It is our pleasure to have you stay with us, We hope that you will stay with us again.
Responded May 18, 2017
Somerset Hoa Binh Serviced Residences
8.0
Excellent
eenhoo from South Korea
Business traveler
Studio Executive
Stayed 2 nights in August 2016
Good”
pretty good service
Reviewed January 09, 2017
Thank you for your compliments of our serviced residence. We are happy to learn that you had a great stay and we hope you will stay with us again.
Responded May 18, 2017
Somerset Hoa Binh Serviced Residences
7.2
Very good
Huong from Vietnam
Business traveler
Studio Executive
Stayed 1 night in March 2016
Nice hotel”
Good location, clean, friendly staff, good for business stay
Reviewed November 07, 2016
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