Sun City Resort
Sun City Resort
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"Good location"

DEEPAK

27 September 2016

Deluxe - Guestroom Sun City Resort
Deluxe - Guestroom
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Lobby Sun City Resort
Lobby
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Interior view Sun City Resort
Interior view
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Swimming pool Sun City Resort
Swimming pool
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Very good
Location
7.3
See all 30 photos Sun City Resort
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Sun City Resort

Very good location
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Review score
From 47 reviewsSee what guests said
5.2
Value for money4.8
Distance to city center12.0 kmKm
Location rating7.3
Nearest airportGoa International Airport (GOI)
Distance to airport21.8 km
Has restaurantYes
  • Airport transfer

  • 360 meters to the beach

  • Currency exchange

  • Sauna

Room choices
This property is in high demand!Last booked 8 hours ago
Premium
Premium
...
  • Pool view
  • 24 m²/258 ft²
  • 1 king bed
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Deluxe
Deluxe
...
  • Garden view
  • 24 m²/258 ft²
  • 2 single beds or 1 double b...
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Jacuzzi Suite
Jacuzzi Suite
...
  • Garden view
  • 32 m²/344 ft²
  • 1 single bed and 1 double b...
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Junior Suite Room (with Bath Tub)
Junior Suite Room (with Bath Tub)
...
  • Garden view
  • 32 m²/344 ft²
  • 2 double beds
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Junior Suite Standard
Junior Suite Standard
...
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    Suite with Jacuzzi
    Suite with Jacuzzi
    ...
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      Superior Double Room
      Superior Double Room
      ...
      • 1 single bed and 1 double b...
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      Room Premium
      Room Premium
      ...
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        Room Deluxe
        Room Deluxe
        ...
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          Deluxe Single
          Deluxe Single
          ...
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            More about Sun City Resort

            More about Sun City Resort

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

            Real reviews from real guests

            Agoda Reviews (47)Booking.com Reviews (21)
            5.2
            Review score
            Read reviews from:
            Cleanliness4.3
            Facilities5.9
            Location7.3
            Room comfort and quality4.4
            Service4.6
            Value for money4.8
            Provided by verified guests of Agoda
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            Room type
            Deluxe
            Premium
            Junior Suite Room (with Bath Tub)
            Jacuzzi Suite
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            Showing 35 verified guest comments
            12
            6.4
            Good
            pavithra from India
            Group
            Deluxe
            Stayed 2 nights in July 2018
            Good”
            Room is in the prime location, But the breakfast buffet is sad, not much variety just two dishes for the day. Otherwise its a very good place to stay.
            Reviewed July 16, 2018
            5.6
            Krishnamurty from India
            Family with young children
            Deluxe
            Stayed 4 nights in December 2017
            Good location but..!!”
            Very good location but, other than swimming pool nothing is maintained properly. Good breakfast and options. Swimming pool is too good and clean. Rooms are ok ok not so, maintained and clean, dirty & spotted bed sheets, damaged commode and dustbin, TV but no tatasky recharge . No dental kit provided. HIGHLY priced for the provided facility. No billboard/signboard for hotel on the way. Also, not properly in the front gate, especially in the night.
            Reviewed December 28, 2017
            Dear Guest Many of your observations are indeed valid and have been noted by our team. Be assured we are pursuing all options to enhance the customer experience and address the areas of improvement as needed by our guests. Regards Gaurav Mehta ( General Manager )
            Responded January 20, 2018
            Sun City Resort
            2.0
            PINKY from United States
            Family with teens
            Deluxe
            Stayed 4 nights in July 2017
            Facilities was worse”
            Hotel stinks no good beds dirty bathroom
            Reviewed August 02, 2017
            Dear Guest We were facing an unusually daunting task of addressing the internal plumbing issues. This was due to the back log of sewage water which had accumulated in the pipes as a result of the road works and sewage line work undertaken outside our hotel. Once again, this is a one off experience and we are certain this situation was unfortunate timing for you to be here at this time. Regarding the housekeeping concerns we have improved upon it and are well aware of guests needs. Some changes in personnel have also helped us achieve a higher level of cleaning and hygiene in our rooms for all guests. Regards Gaurav Mehta ( General Manager, Sun city Resort )
            Responded January 20, 2018
            Sun City Resort
            3.6
            Kumar from India
            Family with young children
            Premium
            Stayed 3 nights in July 2017
            Horrible”
            The room allotted was not clean. Bath room water was not flowing freely. They changed the room. Very next day, we had a miraculous escape due to crash of false ceiling just above toilet commode. Again one more room was given with better facilities. In general, they don't treat eportal customers well
            Reviewed July 20, 2017
            Dear Guest While it is true that the false ceiling did partially give way it is not very accurate of you to state that 'they don't treat e-portal customers well'. This is a case of guests making wild accusations on a social media platform in a bid to vent them themselves. The fact is that we treat all our customers with respect and provide them the best hospitality services. At times guests do face unfortunate circumstances and as this is a labor intensive activity we are always on the lookout for lapses and errors. We do our level best to give you the best value for your money. Regards Gaurav Mehta ( General Manager - Sun city Resort )
            Responded January 20, 2018
            Sun City Resort
            2.0
            Sourabh from India
            Group
            Premium
            Stayed 4 nights in June 2017
            Acceptable”
            Very poor (Improve your resort)
            Reviewed July 05, 2017
            Dear Guest While we never shy away from poor reviews it would be helpful if we had a clearer idea about what exactly you found to be "very poor'. Your review is disappointing to us and we are constantly upgrading our property, infrastructure and service levels across the board. Please do give us another opportunity to host you again. Call the General Manager - 7447787501. Regards Gaurav Mehta (General Manager , Suncity Resort)
            Responded January 20, 2018
            Sun City Resort
            4.4
            Kamlesh from Malaysia
            Family with young children
            Deluxe
            Stayed 1 night in May 2017
            Below Average property”
            Big property but ill maintained, ceiling had cracks, shower didn't work, glass were broken in bathroom and TV was working but with audio
            Reviewed May 30, 2017
            Dear Guest You will be pleased to know that the property has undergone a major makeover since your last visit to us. We have upgraded the property across all levels - rooms, infrastructure and service levels. Since July 2017 we have undertaken major upgrading works on our property. We are confident that you will notice a great difference when you allow us to host you again at Sun city Resort. Regards Gaurav Mehta ( General Manager - Sun city Resort )
            Responded January 20, 2018
            Sun City Resort
            10.0
            Exceptional
            DEEPAK from India
            Solo traveler
            Premium
            Stayed 1 night in May 2016
            good resort”
            good location
            Reviewed September 27, 2016
            Dear Guest Indeed our location is unbeatable. Best wishes to you and thanks for your positive review of our property. Regards Gaurav Mehta (General Manager - Sun city Resort)
            Responded January 20, 2018
            Sun City Resort
            7.2
            Very good
            DHEERAJ from India
            Family with young children
            Premium
            Stayed 4 nights in May 2016
            value for money”
            Location is good. Amenities are ok sort of. Breakfast is not bad but average. main resort campus is good and clean but if you explore more you will find many places in the resort which are not cleaned from a long ling time.. like ceiling fan, behind the cupboard are, spider hobs are very prominent at places. Most of the area have old paints like pillars, walls, dining area. Play area behind the swiming pool is not maintained. Otherwise if we igore these stuff rest other facility are good. Overall worth staying in this resort.
            Reviewed May 12, 2016
            Dear Guest Pardon the delay in responding to this email. Recently we have had a change of guard in our management ranks. Since your visit to us in May 2016 there have been several upgrades and improvement on the property. This is not the same Sun city Resort as before. If you would like to make a booking directly call me - General Manager - 7447787501. Regards Gaurav Mehta (General Manager - Sun city Resort)
            Responded January 20, 2018
            Sun City Resort
            4.3
            tan from Malaysia
            Solo traveler
            Deluxe
            Stayed 3 nights in January 2016
            only location”
            only location
            location only
            Reviewed February 22, 2016
            Dear Guest We anticipate you are referring to our near perfect location in Baga ? Yes indeed our location is the envy of all hotels in the Calangute Baga area. Regards Gaurav Mehta (General Manager - Sun city Resort)
            Responded January 20, 2018
            Sun City Resort
            5.0
            Preetam from India
            Family with young children
            Premium
            Stayed 3 nights in November 2015
            Not worth”
            Location & Swimming pool
            I selected this hotel after reading the user reviews but i was deeply regret with my decision.Though the location is perfect but the hotel is unclean and unhygienic.I dont understand why did people rated this like 4.5 or 4.6 out of 5.For me it is 2/5.AC,shower was not working, the rooms was not as expected or as seen in the pics.only the good part was the pool & location.But there are far more better hotels that this one in baga.please look for other options.
            Reviewed November 16, 2015
            Dear Guest Since your last visit to us in 2015 there have been several upgrades and improvements across our property. We have learnt from our guests and moved in the direction of better hospitality and service levels. Regards Gaurav Mehta (General Manager - Sun city Resort)
            Responded January 20, 2018
            Sun City Resort
            8.7
            Excellent
            swetesh from India
            Solo traveler
            Deluxe
            Stayed 1 night in May 2013
            very good hotel amazing parking area”
            bigger room,good parking, nice swimming pool
            really good stay, clean swimming pool good breakfast good parking area very good and helping staff
            Reviewed May 16, 2014
            Dear Guest Your positive evaluation of our property is appreciated. Thank you so much. Regards Gaurav Mehta (General Manager - Sun city Resort)
            Responded January 20, 2018
            Sun City Resort
            3.3
            Richard from Canada
            Couple
            Deluxe
            Stayed 2 nights in February 2014
            avoid this dump! ”
            location,i could book it on internet, they had rooms and I was desperate
            Pool was closed, rooms stank, the place was filthy, the second pool was green,bed linen was dirty, internet was useless. Price for what we got was a rip off.
            Reviewed February 25, 2014
            7.0
            Very good
            NILESH from India
            Family with young children
            Stayed 2 nights in December 2013
            value for money”
            location, gendery, open space
            positive points - open space, swimming pool,huge dining area, good breakfast, good size of room. negative points - bad service, intercom was not working, bad hotel maintenance, even bathroom was not properly clean, leakage in taps. All the sports facilities like lawn tennis, table tennis, pool,etc were not working.
            Reviewed December 21, 2013
            3.0
            Stefan from United Kingdom
            Group
            Deluxe
            Stayed 8 nights in September 2013
            totally disgusting - worse experience ever! ”
            i can't honestly think of one.
            the hotel which we booked and paid for was closed. we had to stay elsewhere for 2 days as no one was there. the hotel was the worst hotel ever. i cannot express how bad it was. some of the things: -the entrance was unlit, dark, dirty, overgrown, with broken tiles, worn paint, slippery tiles full of slime and rubbish everywhere.it was dark all the way to reception,muddy and dangerous.there were no residents. - the hotel lobby was filthy dirty, broken fountain, abandoned pool table, worn furniture, dog in reception, men working in reception, no signs. - the hotel had holes in the ceiling, electrical wires exposed, missing light fittings, piles of rubbish, damp areas and peeling paint on walls. - there were no facilities at all that worked, no gym, café, restaurant, bar or wifi, or usable tennis court. - the pools were basically a swamp - green, full of algae, with slimy, broken tiles and no pool furniture. - nothing on the website looked like it was. - piles of waste visible in open cupboards and in corners. - dirty wet patches, holes in wall, no light fitting. rusting stair rails. everything seemed old and worn. - the room had no hot water, there were regular power cuts, no fridge or tv for 50% of the time, no a/c most days, no tea-making facilities and dirty stains on the floor, walls and ceiling. - the bathroom was never cleaned whilst i was there and constantly smelt of drains. - curtains old and worn. - dirty and stains on everything. i cannot express how completely and utterly disappointed we were with the hotel. even if the hotel was upgraded there are so many things wrong with it, it would still seem bad. we visited other hotels in the area for a similar price you can get a clean and tidy, presentable hotel, with facilities that work and is actually open. please do not even if its states it has been upgraded book at this hotel. this hotel needs to be closed and literally rebuilt. it ruined our holiday.
            Reviewed October 06, 2013
            6.0
            Anupa from India
            Solo traveler
            Deluxe
            Stayed 2 nights in May 2013
            comfortable. but very budget hotel”
            proximity to beach, cheap
            ok.
            Reviewed May 30, 2013
            5.3
            ravikiran from India
            Family with young children
            Premium
            Stayed 2 nights in May 2013
            very costly n oily food. it was a ok type stay.”
            location, swimming pool
            the food was costly,house keeping services were not good.
            Reviewed May 22, 2013
            3.3
            Amit from India
            Couple
            Stayed 2 nights in March 2013
            Hotel is not good even the service is very bad.”
            Bad room service, Uncleaned, old design
            Reviewed May 21, 2013
            2.3
            Sandra from Australia
            Business traveler
            Stayed 3 nights in February 2013
            close to indoor camping ”
            location only
            not great.no phone, towels etc many many rude
            Reviewed March 13, 2013
            8.3
            Excellent
            mayank from India
            Couple
            Stayed 1 night in February 2013
            Best resort near baba beach”
            Expensive
            one of the best resort with good service and its near to baga beach, worth staying ....
            Reviewed February 22, 2013
            3.0
            deepak from India
            Couple
            Deluxe
            Stayed 5 nights in December 2012
            Worst experience of my life i ever had”
            There is nothing good about hotel
            If its 4star then they don't carry any thing up to that mark, rooms r stinking , lights r not working, AC is leak, n one more thing don't ever order food there As it may be 3/4 days old. In future I never wish to go to that resort/hotel
            Reviewed January 13, 2013
            12
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