Sunway Hotel Georgetown
Sunway Hotel Georgetown
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Deluxe King - Guestroom Sunway Hotel Georgetown
Deluxe King - Guestroom
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Lobby Sunway Hotel Georgetown
Lobby
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Swimming pool Sunway Hotel Georgetown
Swimming pool
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Swimming pool Sunway Hotel Georgetown
Swimming pool
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Excellent
Location
8.5
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Sunway Hotel Georgetown

Excellent location
Stay in the heart of Penang - See what's nearby
Very good
From 8552 reviewsSee what guests said
7.8
Recommended by 95% of guests
  • 520 meters to public transportation

  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms!

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Booked 16 times in the last 24 hours | 19 travelers are looking at this property right now
Suite
Suite
...
  • City view
  • 56 m²/603 ft²
  • 1 king bed
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Deluxe Club
Deluxe Club
...
  • City view
  • 28 m²/301 ft²
  • 1 king bed
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Family Room
Family Room
...
  • City view
  • 28 m²/301 ft²
  • 1 single bed and 1 double b...
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Deluxe Super - King
Deluxe Super - King
...
  • City view
  • 30 m²/323 ft²
  • 1 super king bed
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Premier King
Premier King
...
  • City view
  • 30 m²/323 ft²
  • 1 double bed
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Premier Twin
Premier Twin
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Deluxe Twin
Deluxe Twin
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Deluxe King
Deluxe King
...
  • City view
  • 28 m²/301 ft²
  • 2 single beds or 1 double b...
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Family Room.
Family Room.
...
  • Shower
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Twin room - Premier
Twin room - Premier
...
  • Shower
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More about Sunway Hotel Georgetown

More about Sunway Hotel Georgetown

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (8552)Booking.com Reviews (2299)
7.8
Cleanliness7.9
Facilities7.6
Location8.5
Room comfort and quality7.9
Service7.6
Value for money7.7
Provided by verified guests of Agoda
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Showing 7283 verified guest comments
12345
9.2
Exceptional
Hai from Singapore
Solo traveler
Deluxe Twin
Stayed 2 nights in September 2018
Great Place and convenient location”
Hotel was located near Komtar, about 8min walk. Street in front of the hotel close for hawker food at night.
Reviewed September 23, 2018
Dear Hai, Greetings from Sunway Hotel Georgetown Penang! Thank you for your review. We are glad that you found our location ideal to your needs during your stay with us. We would appreciate it if you could recommend us to your loved ones. Thank you for your patronage to our hotel. Please do not hesitate to contact us for your future room accommodation needs and we await the pleasure of greeting you again soon. Regards, The Management
Responded September 24, 2018
Sunway Hotel Georgetown
6.8
Good
Peh from Malaysia
Family with young children
Family Room
Stayed 1 night in September 2018
Nice Hotel”
Good location, easy access to hot spot, good food around the hotel.
Reviewed September 23, 2018
Dear Peh, Greetings from Sunway Hotel Georgetown Penang! Thank you for your review. We are glad that you found our location ideal to your needs during your stay with us. We would appreciate it if you could recommend us to your loved ones. Thank you for your patronage to our hotel. Please do not hesitate to contact us for your future room accommodation needs and we await the pleasure of greeting you again soon. Regards, The Management
Responded September 24, 2018
Sunway Hotel Georgetown
7.2
Very good
Peh from Malaysia
Family with young children
Premier King
Stayed 1 night in September 2018
Good location in city”
easy access to hot spot, clean and cozy.
Reviewed September 23, 2018
Dear Peh, Greetings from Sunway Hotel Georgetown Penang! Thank you for your review. We are glad that you found our location ideal to your needs and our room comfortable for your stay. We would appreciate it if you could recommend us to your loved ones. Thank you for your patronage to our hotel. Please do not hesitate to contact us for your future room accommodation needs and we await the pleasure of greeting you again soon. Regards, The Management
Responded September 24, 2018
Sunway Hotel Georgetown
8.0
Excellent
Beng from Singapore
Group
Deluxe Twin
Stayed 3 nights in September 2018
Great location with clean room”
The hotel location was great, just 1 mins walk to the new lane hawker at night. From the exterior look of the hotel, it might not look new. But inside the room it was clean, good condition and most important, the bathroom is clean.
Reviewed September 21, 2018
Dear Beng, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that you found our location ideal to your needs and our room comfortable for your stay. We would appreciate it if you could recommend us to your loved ones. Thank you for your patronage to our hotel. Please do not hesitate to contact us for your future room accommodation needs and we await the pleasure of greeting you again soon. Regards, The Management
Responded September 24, 2018
Sunway Hotel Georgetown
10.0
Exceptional
Visvanathan from Malaysia
Couple
Deluxe Super - King
Stayed 2 nights in September 2018
Fantastic service”
Excellent customer service from front counter staff Ms Lin and Sun Restaurant head waiter. Clean room but tv could be bigger and there was no selection of inhouse movies as indicated in Agoda. Bed very comfortable. It was a very good stay
Reviewed September 18, 2018
Dear Visvanathan, Greetings from Sunway Hotel Georgetown Penang! Thank you for your review. Please be informed that you comments on our TV have been duly noted and highlighted to the Management for their consideration. However, we are glad that you found our room comfortable for your stay. Your kind compliments on our staff are most appreciated and rest assured that they will be shared to serve as their encouragement. Thank you for your patronage to our hotel. Please do not hesitate to contact us for your future room accommodation needs and we look forward to welcoming you once again soon! Regards, The Management
Responded September 19, 2018
Sunway Hotel Georgetown
9.2
Exceptional
Ahmad from Malaysia
Family with young children
Deluxe Twin
Stayed 1 night in September 2018
Satisfied”
Loc.spacious room.had improve their breakfast.friendly staff.
Reviewed September 14, 2018
Dear Ahmad, Greetings from Sunway Hotel Georgetown Penang! Thank you for your review. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We would appreciate it if you could recommend us to your loved ones. Thank you for your patronage to our hotel. Please do not hesitate to contact us for your future room accommodation needs and we look forward to welcoming you once again soon! Regards, The Management
Responded September 19, 2018
Sunway Hotel Georgetown
8.8
Excellent
Sherry from Singapore
Couple
Deluxe King
Stayed 3 nights in September 2018
good location w rowdy street food”
-30mins from Penang airport -1 min walk to Times Square mall & M mall -yummy street food at night (the charcoal char kway teow stall & satay stall beside CKT were superb) -massage parlour opposite hotel was okay -3mins drive to Kimberley street & Komtar -hotel has shower handle -complimentary in room mini bar for every night stay -hotel provides a hand held phone that provides free international calls to some countries (but you can't tap on the phone's data to your phone) -definitely will choose Sunway again for subsequent trips
Reviewed September 12, 2018
Dear Sherry, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. Our hotel is ideally located to many food and shopping options, and is close to the UNESCO heritage zone in Penang. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Responded September 13, 2018
Sunway Hotel Georgetown
7.6
Very good
Jenney from Malaysia
Couple
Premier Twin
Stayed 1 night in September 2018
Cooking smell and cigarette odor all over”
It's my second time chosen here, but so sadly for my this time stayed. I can't sleep deeply in the second day in the morning, had a very strong smell of cooking and cigarette odor over the 14th floor. Even though I had requested non-smoking rooms, we have experienced occasions where that is not what we got. The price was fairly reasonable and convenient location. Overall is good.
Reviewed September 11, 2018
Dear Jenney, Greetings from Sunway Hotel Georgetown Penang! Thank you for your review. Please allow us to express our empathy to the unpleasant experience during your visit. We have highlighted your concern to the Management as we take your feedback seriously. We wish you will be able to extend another opportunity for us to show that we are indeed capable in meeting our guests’ expectations. Nevertheless, we are grateful for your kind compliments on our price and location. We hope this single experience does not mar your overall impression towards our hotel. We look forward to see you again in the not too distant future. Regards, The Management
Responded September 13, 2018
Sunway Hotel Georgetown
8.0
Excellent
Ami from Indonesia
Family with young children
Premier King
Stayed 2 nights in September 2018
Strategic location & Very Friendly Staff”
Location is strategic, just around 50m walking from hotel, we can find a stretch full of food vendor. Staff are very friendly. The only thing need to be improved is the variety of breakfast food at Club Floor.
Reviewed September 11, 2018
Dear Ami, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad to know that you had a pleasant stay with us. We appreciate your constructive comments and our team is definitely looking into the breakfast issue for service improvements. Nevertheless, your kind compliments on our hotel location and staff are very much appreciated. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Responded September 13, 2018
Sunway Hotel Georgetown
7.6
Very good
Chow from Malaysia
Family with teens
Family Room
Stayed 2 nights in September 2018
A good plaçe to try out for new visitors”
Only cons is on the carpark driveway rather a bit narrow for a sizeable car to maneurve at corner
Reviewed September 11, 2018
Dear Chow, Greetings from Sunway Hotel Georgetown Penang! Thank you for your review. We are glad to know that you had a pleasant stay with us. We appreciate your constructive comments on our parking driveway and have forwarded them to our management for their attention. We hope this single experience does not mar your overall impression towards our hotel. We are most grateful for your patronage to our hotel and look forward to welcoming you once again in the not too distant future. Regards, The Management
Responded September 13, 2018
Sunway Hotel Georgetown
8.4
Excellent
Shea from Singapore
Family with young children
Deluxe King
Stayed 2 nights in September 2018
Nice!”
Breakfast on first day was better. 2nd day standard dropped. Should change abit on the menu daily. But overall, hotel still well maintained.
Reviewed September 10, 2018
Dear Shea, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad to know that you had a pleasant stay with us. We appreciate your constructive comments and our team is definitely looking into the breakfast issue for service improvements. Nevertheless, we are glad to know that you had a pleasant stay with us. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Responded September 13, 2018
Sunway Hotel Georgetown
8.8
Excellent
KEE from Singapore
Group
Family Room
Stayed 3 nights in September 2018
Good location”
Food street and shopping within walking distance. Direct bus to hotel from the airport.
Reviewed September 09, 2018
Dear KEE, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. Our hotel is ideally located to many food and shopping options, and is close to the UNESCO heritage zone in Penang. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Responded September 12, 2018
Sunway Hotel Georgetown
8.0
Excellent
suriana from Indonesia
Family with teens
Deluxe Twin
Stayed 1 night in September 2018
Replace your bed with new one”
i booked deluxe room this sep 5th, overall the hotel is good but i think they need to replace their bed with new one since its uncomfortable...tq
Reviewed September 08, 2018
Dear suriana, Greetings from Sunway Hotel Georgetown Penang! Thank you for your review. We appreciate your constructive comments and our team is definitely looking into them for product improvements. Kindly be informed that your comments on the matter mentioned have been duly noted and highlighted to the Management for their attention. We thank you for choosing our hotel as a choice of accommodation during your visit to Penang and we hope to welcome you again in the not so distant future to experience our improvements. Regards, The Management
Responded September 13, 2018
Sunway Hotel Georgetown
8.0
Excellent
Tshun from Malaysia
Family with young children
Deluxe Twin
Stayed 3 nights in August 2018
Hotel Near To Komtar ”
Hotel located near to Hawker Stalls, Komtar, 1st Avenue & few shopping malls & have bah Kut Teh, Seafood Restaurant & 24hrs Shop. Will come back again to stay with this Hotel But Bfast So So...Should Change Menu Everyday..Overall this hotel very satisfied us.
Reviewed September 06, 2018
Dear Tshun, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad to know that you had a pleasant stay with us. We appreciate your constructive comments and our team is definitely looking into the breakfast issue for service improvements. Nevertheless, we are glad to know that you had a pleasant stay with us. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Responded September 07, 2018
Sunway Hotel Georgetown
8.0
Excellent
Matthew
Group
Premier Twin
Stayed 2 nights in August 2018
good clean hotel”
Hotel was located at a very good location in George Town. There was a night awker just outside the hotel with pretty good food! many cafes near by and a good dimsum place across the road, good for breakfast. Rooms were clean and looked pretty new. what more is there to ask for. Excellent location, reasonable price, clean rooms. Probably going to stay there again if i return to penang
Reviewed September 06, 2018
Dear Matthew, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Responded September 07, 2018
Sunway Hotel Georgetown
9.2
Exceptional
Honey from Singapore
Family with young children
Deluxe Twin
Stayed 2 nights in September 2018
Best location with many eateries.”
Hotel price is steep. Mattress is hard. Cleanliness good. Staff sincere and friendly. Location; fabulous with roadside food just below the hotel. Near to tourist attractions. Will come back again.
Reviewed September 06, 2018
Dear Honey, Greetings from Sunway Hotel Georgetown Penang! Thank you for your review. Please be informed that your comment on our mattress is duly noted and have been highlighted to the Management for their consideration. We appreciate your feedback and will certainly look into the matter for product improvements. However, we thank you for choosing our hotel as a choice of accommodation during your visit to Penang and we look forward to see you again in the not too distant future. Regards, The Management
Responded September 07, 2018
Sunway Hotel Georgetown
8.8
Excellent
Antony from United Kingdom
Family with young children
Premier King
Stayed 1 night in August 2018
Great hotel, stayed many times”
Really good hotel, good location to walk around georgetown for street art, lots of food surrounding the hotel, 2 or 3 malls all within walking distance. The price tends to fluctuate drastically, so booking early is advised in my experience. Only 1 minor downside, and that is the swimming pool is a bit small for a large hotel, only 3 sun beds and a few chairs on my last trip but around 25 people trying to use the pool - other than that I recommend it and will be staying again.
Reviewed September 04, 2018
Dear Antony, Greetings from Sunway Hotel Georgetown Penang! Thank you for your review. Please be informed that your comments on our pool size has been duly noted and forwarded to the Management for their attention. Kindly be advised that we are also looking into increasing the number of deck chairs for our guests’ comfort and appreciate your kind understanding as we initiate the necessary changes for improvements. We hope this single experience does not mar your overall impression towards our hotel. We look forward to see you again in the not too distant future. Regards, The Management
Responded September 04, 2018
Sunway Hotel Georgetown
7.6
Very good
Anna from Singapore
Group
Deluxe King
Stayed 1 night in September 2018
check out time is too long”
everything about this hotel is great except the checking out time is taking way too long. I queue for 30 mins and your staff even make us queue at wrong lane. Totally unacceptable :(
Reviewed September 03, 2018
Dear Anna, Greetings from Sunway Hotel Georgetown Penang! Thank you for your review! Kindly be informed that your comments on our check-out have been duly noted and we will highlight it to the relevant department for their attention. Rest assured that this is not the standard that we expect of our associates and steps have been initiated to improve services for efficiency and guest convenience. We hope this single experience does not mar your overall impression towards our hotel. We are most grateful for your patronage to our hotel and look forward to welcoming you once again in the not too distant future. Regards, The Management
Responded September 04, 2018
Sunway Hotel Georgetown
8.4
Excellent
AW from Singapore
Family with young children
Premier King
Stayed 3 nights in July 2018
Value for Money”
Nice area to stay! the hawker and local pastry shop is just below the hotel. Breakfast spread is good for the price we paid. The only cons is the pool I guessed. Small pool and not well maintained.
Reviewed September 03, 2018
Dear AW, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We appreciate your constructive comments on our pool have highlighted them to the Management for their consideration. Nevertheless, we are grateful for your kind compliments on our location and breakfast. We look forward to seeing you again in the not too distant future. Regards, The Management
Responded September 04, 2018
Sunway Hotel Georgetown
8.0
Excellent
Chee from Malaysia
Business traveler
Deluxe King
Stayed 1 night in August 2018
Very good”
good location. clean and friendly staffs.
Reviewed September 03, 2018
Dear Chee, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Responded September 04, 2018
Sunway Hotel Georgetown
12345
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