Swiss-Belhotel Papua
Swiss-Belhotel Papua
See all 26 photos

"Suprisingly the room service is good."

Joko

01 January 2017

Superior - Guestroom Swiss-Belhotel Papua
Superior - Guestroom
See all 26 photos
Lobby Swiss-Belhotel Papua
Lobby
See all 26 photos
Interior view Swiss-Belhotel Papua
Interior view
See all 26 photos
Swimming pool [outdoor] Swiss-Belhotel Papua
Swimming pool [outdoor]
See all 26 photos
See map Swiss-Belhotel Papua
See map
Excellent
Location
8.3
See all 26 photos Swiss-Belhotel Papua
See all 26 photos
Removed from saved list

Swiss-Belhotel Papua

Excellent location
Have a question for Swiss-Belhotel Papua?
Very good
From 99 reviewsSee what guests said
7.5
Recommended by 93% of guests
Value for money6.9
Distance to city center2 km
Location rating8.3
Has restaurantYes
  • Airport transfer

  • Air conditioning

  • Balcony/terrace

  • Room service [24-hour]

Room choices
Deluxe Regular
Deluxe Regular
...
  • Ocean view
  • 28 m²/301 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior
Superior
...
  • Mountain view
  • 27 m²/291 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Executive Suite
Executive Suite
...
  • 36 m²/388 ft²
Enter dates to see prices
Double Or Twin Executive
Double Or Twin Executive
...
  • 40 m²/431 ft²
  • Bathtub
Enter dates to see prices
Superior Single
Superior Single
...
  • Bathtub
  • Balcony/terrace
Enter dates to see prices
Deluxe Single
Deluxe Single
...
  • Bathtub
  • Balcony/terrace
Enter dates to see prices
suite executive
suite executive
...
    Enter dates to see prices
    Room Superior
    Room Superior
    ...
      Enter dates to see prices
      Room Deluxe
      Room Deluxe
      ...
        Enter dates to see prices
        Double Deluxe
        Double Deluxe
        ...
          Enter dates to see prices
          Have a question for Swiss-Belhotel Papua?
          Up to 30% off with Agoda Insider Deals!

          Prices drop the moment you sign in!

          Sign in now
          More about Swiss-Belhotel Papua

          More about Swiss-Belhotel Papua

          "The breakfast was great and the staff was very accommodating..."

          Reviewed 27 February 2016

          Deborah from United States

          |

          Couple

          An overview

          Show more

          What they offer

          "Nice hotel with good location, nice facility but basic break..."

          Fendry L. from Indonesia

          |

          Business traveler
          Show less

          Property's guest policies

          Show more

          Some helpful facts

          Show more

          Real reviews from real guests

          Agoda Reviews (99)Booking.com Reviews (33)
          7.5
          Cleanliness7.6
          Facilities7.2
          Location8.3
          Room comfort and quality7.4
          Service7.6
          Value for money6.9
          Provided by verified guests of Agoda
          Filter guest comments by:
          Language
          English
          Bahasa Indonesia
          Deutsch
          日本語
          more
          Room type
          Superior
          Deluxe Regular
          Search reviews
          Now you can search for any keyword within the reviews
          Showing 87 verified guest comments
          12345
          6.0
          Ricky from Indonesia
          Business traveler
          Superior
          Stayed 3 nights in April 2018
          Disappointment ”
          The location of this hotel is excellent. However, check in and check out staff have difficulty to smile. They are not rude though. They place me on the room 515, which was not a pleasant room. It was located near a Pump room and you can hear the Pump 24/7. So i couldn't sleep soundly. Worst part, the room carpet is so dusty and dirty. I think they never vacuumed the carpet as long as i stayed there. Food is acceptable but not exciting. Sausage is available but it has to be ordered from the omelette station. Will i come back? Most probably not, i will choose other hotel which has similar price.
          Reviewed April 29, 2018
          8.0
          Excellent
          paul from Indonesia
          Family with teens
          Superior
          Stayed 3 nights in December 2017
          over all good. thx paul laly, timika ”
          over all good. thx paul laly, timika
          Reviewed December 28, 2017
          6.4
          Good
          Zhuo from Singapore
          Business traveler
          Deluxe Regular
          Stayed 1 night in December 2017
          Acceptable with comments”
          Booked and paid Sea View, but hotel staff gave mountain view, with free upgrade, so not really complaining. Executive room is big and comfortable, love it.
          Reviewed December 11, 2017
          10.0
          Exceptional
          Joko from Indonesia
          Family with young children
          Deluxe Regular
          Stayed 4 nights in December 2016
          Need to improve for breakfast”
          Of all 4 night we stayed, we only used 1 set of breakfast coupons. The breakfast menu is way below expectation. Suprisingly the room service is good. I wondered is it th policy of swiss bell to give not recommended breakfast?😤
          Reviewed January 01, 2017
          8.4
          Excellent
          ikhwan from Indonesia
          Business traveler
          Superior
          Stayed 2 nights in December 2016
          good hotel.. clean.. but need improvement on wifi access”
          Value for money, compare with other small hotel that have less facilities than here. But, swiss-bell have to improve the internet connection. I got better speed when i used tethering from my phone..
          Reviewed December 09, 2016
          7.6
          Very good
          Grace from Indonesia
          Business traveler
          Deluxe Regular
          Stayed 4 nights in May 2015
          Strategically located”
          This is still my favourite hotel in Jayapura, just because they are located by the sea. I would suggest to choose Deluxe room facing the sea. The gym equipment was old, and needed replacement. Breakfast was good.
          Reviewed November 21, 2016
          4.8
          David from United Kingdom
          Couple
          Deluxe Regular
          Stayed 1 night in August 2016
          Very average”
          Pretty tired hotel, extremely slow check in and check out process. Small pool, average breakfast and no one to make eggs at the station ever. English is limited also.
          Reviewed August 17, 2016
          8.0
          Excellent
          Felix from Indonesia
          Business traveler
          Superior
          Stayed 4 nights in July 2016
          good stay”
          Clean, comfort, nice service
          Reviewed July 24, 2016
          9.2
          Exceptional
          Fendry from Indonesia
          Business traveler
          Superior
          Stayed 1 night in June 2016
          Nice hotel”
          Nice hotel with good location, nice facility but basic breakfast.
          Reviewed June 22, 2016
          9.2
          Exceptional
          Sarah from Canada
          Business traveler
          Deluxe Regular
          Stayed 4 nights in June 2016
          great location, great service, great stay!”
          he sea view is fantastic to wake up to every morning- that is a given. But there is more: i was here for almost a week for a workshop, originally expecting a run-of-the-mill business hotel/place to sleep and get work done, and i had an absolutely excellent experience. every single interaction with the hotel team was 100% professional, solution-oriented, and very personal- from guiding me through local transport to an obscure address to making me feel less dumb about locking myself out of room, and every request i had in between. Like, way above what i expect from any establishment. kudos to the staff- i really appreciated your care, and also to the management for clearly supporting the team being their best. and the nicest surprise for me was the food: my simple vegetarian meals were delish...scrumptious even- not normally how one describes local tofu dishes. the standard criteria met: wifi strong, water hot, AC fully operational, bed very comfy, all linens clean, good light in bathroom, desk large enough to work at, bill accurate and prompt. in conclusion, I am a very happy customer, and would stay here again in a heartbeat.
          Reviewed June 21, 2016
          9.2
          Exceptional
          Fendry from Indonesia
          Business traveler
          Superior
          Stayed 3 nights in May 2016
          Nice hotel”
          Unfortunately, on my last day, the swimming pool was closed due to private event. Everything else is OK.
          Reviewed May 16, 2016
          4.4
          Ari from Finland
          Solo traveler
          Deluxe Regular
          Stayed 3 nights in May 2016
          No room service”
          Excellent location near city center with superb view to the bay, but no room service - three days and room service worked only once. Nice hotel, but poor management destroyed the atmosphere. And when complaining about room service the manager simply said no, no, no... and of course the same continued.
          Reviewed May 11, 2016
          6.0
          Intan from Indonesia
          Business traveler
          Superior
          Stayed 2 nights in April 2016
          Ok”
          Quite old building.
          Reviewed April 19, 2016
          6.0
          meriati from Indonesia
          Business traveler
          Deluxe Regular
          Stayed 1 night in March 2016
          good one”
          good
          Reviewed March 15, 2016
          9.0
          Exceptional
          Deborah from United States
          Couple
          Deluxe Regular
          Stayed 2 nights in February 2016
          Great location”
          Location and the staff.
          The location on the ocean had a nice view, but there isn't a beach. If you want a non smoking room ask ahead of time. The 4th floor is a non-smoking floor. Our room on the 3rd floor was definitely used by a previous smoker! We asked to be moved but they were full the first night but they moved us the next morning. The breakfast was great and the staff was very accommodating.
          Reviewed February 27, 2016
          7.3
          Very good
          Rosalinda from Indonesia
          Family with teens
          Deluxe Regular
          Stayed 3 nights in November 2015
          Staff's performance needs improvement”
          Location, view, cleanliness
          I was having a bad experience with the staff in breakfast room. They lack of staffs, and once I found a staff I asked for salt n pepper, and an omellete (since no one in the omellete table). But that staff, with his sour face, seemed that he didn't hear my voice, just went away. I had to come again to him and once again said the same request (since no other staffs can be seen). And he looked upset, without saying anything to me, sour faced he yelled to his friend and said "hey, one omellete!". OMG. I've never seen any staff even in a lower ranked hotel could be so rude. Please teach your staff basic courtesy like "yes mam". "Wait a moment mam". Probably because he's too tired, but who cares? It's the hotel's fault for not teaching their staffs how to behave properly. Another thing, even if we came for having breakfast at 8.30 am, there were many empty food trays which were not refilled, while the breakfast time is until 10 am! Other than the dissapointing breakfast service, the hotel's room is clean, spacious, and having a beautiful sea view.
          Reviewed November 09, 2015
          8.7
          Excellent
          TOSHIO from Japan
          Solo traveler
          Superior
          Stayed 1 night in July 2015
          Hotel with good view, slightly away from center”
          Clean, food, good ocean view
          Good restaurant with good ocean view. Located slightly distant from center of the city. Room is clean and tidy. Mini mart is available within 100m distance. It takes 1 hour by car to airport in Sentani, cost Rp400,000 if arranged by hotel
          Reviewed July 26, 2015
          6.7
          Good
          Tri from Indonesia
          Business traveler
          Superior
          Stayed 4 nights in May 2015
          Hotel with best location but need renovation”
          Location, Sea View
          Swiss - Belhotel Papua is hotel with premium location and also easy access. Unfortunately some hotel equipment was in poor condition, like door closer, door itself. Also the Breakfast is quite standard
          Reviewed May 10, 2015
          8.0
          Excellent
          RICKY from Indonesia
          Business traveler
          Superior
          Stayed 2 nights in April 2015
          nice view from room ”
          good location, nice food,
          Just for bisnis
          Reviewed April 19, 2015
          7.0
          Very good
          Fendry from Indonesia
          Business traveler
          Superior
          Stayed 1 night in July 2014
          Standard room with its nice view restaurant”
          Nice wiew restaurant, best staff and nice location
          Reviewed October 17, 2014
          12345
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss