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Excellent
From 456 reviewsSee what guests said
8.5
Recommended by 90% of guests

Real reviews from real guests

Agoda Reviews (456)Booking.com Reviews (399)
8.5
Excellent
From 456 reviews
Read reviews from:
Cleanliness8.9
Facilities8.2
Location8.7
Room comfort and quality8.7
Service8.6
Value for money8.3
Provided by verified guests of Agoda
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Showing 361 verified guest comments
6.0
Maria from Philippines
Business traveler
Premier King Room
Stayed 1 night in March 2017
Still Okay”
They could use better furnitures and switches
Reviewed August 11, 2017
7.2
Very good
Maria from Philippines
Business traveler
Premier King Room
Stayed 1 night in March 2017
Chinese Restaurant is excellent!”
This is an okay hotel.
Reviewed August 11, 2017
10.0
Exceptional
NOR from Malaysia
Business traveler
Swiss Executive King Room - Non-Smoking
Stayed 1 night in July 2017
good location”
international services
Reviewed August 05, 2017
Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. Conveniently located in the center of the city, Swissotel Foshan is a 10-minute walking distance from metro station and shopping mall and 10 minute drive from the train and bus stations. We look forward to welcoming you back to Swissotel Foshan in the future. Sincerely greeting from Swissotel Foshan Guest Experience Manager Eva Leung
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Swissotel Foshan
10.0
Exceptional
NOR from Malaysia
Business traveler
Swiss Executive King Room - Non-Smoking
Stayed 1 night in July 2017
good location”
easy get halal food. staff very friendly and communicate good english
Reviewed August 05, 2017
Dear Guest, Thank you for choosing Swissotel Foshan! we are very glad to read that you enjoy the stay at Swissotel Foshan. It was a pleasure to have you stay with us and we all look forward to welcoming you back soon to hopefully exceed your expectations. Sincerely greeting from Swissotel Foshan Guest Experience Manager Eva Leung
Responded August 07, 2017
Swissotel Foshan
8.0
Excellent
Yi from China
Solo traveler
Premier King Room
Stayed 1 night in June 2017
Very good”
THERE IS NO AIR-CON IN THE GYM AND THERE IS NO WATER CUPS IN THE GYM.
Reviewed July 05, 2017
Dear Guest, Thank you for choosing to stay with us and we very much appreciate your comments regarding your stay at the Swissôtel Foshan. I am sorry that you were not impressed with our gym service during your stay. I've shared your feedback with our outsource Touch Spa Company who manage the gym. Your feedback is very important for us, which will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely greeting from Swissotel Foshan (^_^) Guest Experience Manager Eva Leung
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Swissotel Foshan
8.8
Excellent
Sanjiv from Mauritius
Business traveler
Premier King Room
Stayed 6 nights in April 2017
Nice and good location”
Great five star hotel with a good location close to the buzzing Zumiao and the metro station. The staff was at ease with English and the facilities were good.
Reviewed April 28, 2017
Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. Look forward to welcoming you back soon! incerely greeting from Swissotel Foshan Guest Experience Manager Eva Leung
Responded October 17, 2017
Swissotel Foshan
8.4
Excellent
henry from Indonesia
Business traveler
Swiss Executive King Room - Non-Smoking
Stayed 2 nights in April 2017
be a good more ”
do the best and quikly to do every thing
Reviewed April 23, 2017
Dear Guest, Thank you for choosing to stay with us at Swissotel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely greeting from Swissotel Foshan Guest Experience Manager Eva Leung
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Swissotel Foshan
8.8
Excellent
henry from Indonesia
Business traveler
Swiss Executive King Room - Non-Smoking
Stayed 2 nights in April 2017
staff is very slowly to do check in and check out”
do the best for growth to the good hotel
Reviewed April 23, 2017
Dear Guest, Thank you for choosing to stay with us and we very much appreciate your comments regarding your stay at the Swissôtel Foshan. I am sorry that you were not impressed with our check-in and check-out efficiency during your stay. I've shared your feedback with our Front office team and enhance the process training. Your feedback is very important for us, which will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely greeting from Swissotel Foshan (^_^) Guest Experience Manager Eva Leung
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Swissotel Foshan
10.0
Exceptional
JIA from Malaysia
Business traveler
Premier King Room
Stayed 3 nights in March 2017
Clean and very comfortable”
5 star service
Reviewed March 15, 2017
Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. Look forward to welcoming you back soon! Sincerely greeting from Swissotel Foshan Guest Experience Manager Eva Leung
Responded October 17, 2017
Swissotel Foshan
8.0
Excellent
sukinanto from Indonesia
Business traveler
Premier King Room
Stayed 3 nights in March 2017
very nice”
very nice
Reviewed March 13, 2017
Dear Guest, Thank you for chosen Swissotel Foshan and given us such a good evaluation. We are so pleased that you have left a good impression in Swissotel Foshan. Look forward to welcoming you back soon! Warm greeting from Swissotel Foshan (^_^)/ Guest Experience Manager Eva Leung
Responded October 17, 2017
Swissotel Foshan
8.0
Excellent
Lai from Hong Kong
Couple
Swiss Advantage King Room
Stayed 2 nights in December 2016
Convenient location ”
Location is not bad, 10 mins walk from metro. Guest rooms are locating from 38/f onwards so the views are always good. Room is clean.
Reviewed December 28, 2016
Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. Conveniently located in the center of the city, Swissotel Foshan is a 10-minute walking distance from metro station and shopping mall and 10 minute drive from the train and bus stations. We would be the best of choice for your leisure or business trip. We look forward to welcoming you back to Swissotel Foshan in the future. Sincerely greeting from Swissotel Foshan Yours, Guest Experience Manager Eva Leung
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Swissotel Foshan
8.0
Excellent
Zahia from Bangladesh
Business traveler
Swiss Executive King Room - Non-Smoking
Stayed 4 nights in December 2016
Very nice rooms, good value for money”
Cons- some switches and plugs do not work. Pros- excellent breakfast
Reviewed December 23, 2016
Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. Look forward to welcoming you back soon! Sincerely greeting from Swissotel Foshan Guest Experience Manager Eva Leung
Responded December 18, 2017
Swissotel Foshan
7.6
Very good
Ai from Malaysia
Business traveler
Premier King Room
Stayed 2 nights in September 2015
Friendly staff”
Overall not bad....
Reviewed November 20, 2016
Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. It is always a pleasure to have you stay with us and it is very nice to read that you feel good. Look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissotel Foshan Guest Experience Manager Eva Leung
Responded December 18, 2017
Swissotel Foshan
8.8
Excellent
Veronica from Hong Kong
Family with teens
Premier King Room
Stayed 1 night in November 2016
disagree with the deposit procedures in having to pay first and refund. ”
Should consider to change the deposit procedures.
Reviewed November 19, 2016
8.0
Excellent
Man from Hong Kong
Couple
Swiss Advantage King Room
Stayed 1 night in November 2016
Great location”
Great location, nice view with good service.
Reviewed November 15, 2016
Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. Look forward to welcoming you back soon! Sincerely greeting from Swissotel Foshan Guest Experience Manager Eva Leung
Responded December 18, 2017
Swissotel Foshan
8.0
Excellent
PEIPEI from Singapore
Business traveler
Premier King Room
Stayed 7 nights in October 2016
business traveler”
business trip
Reviewed October 28, 2016
9.6
Exceptional
Anwar from Indonesia
Business traveler
Swiss Advantage King Room
Stayed 1 night in October 2016
nice stay”
really good place to resting, near the downtown, clean and complete facilities
Reviewed October 27, 2016
Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. And thank you for taking the time and trouble to complete a survey following your recent stay at Swissotel Foshan. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Look forward to welcoming you back soon! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung
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Swissotel Foshan
9.6
Exceptional
TECK from Malaysia
Business traveler
Premier King Room
Stayed 4 nights in July 2016
good restaurant, good food”
very good location
Reviewed October 24, 2016
Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. Look forward to welcoming you back soon! Sincerely greeting from Swissotel Foshan Guest Experience Manager Eva Leung
Responded December 18, 2017
Swissotel Foshan
9.2
Exceptional
Muhammad from Pakistan
Solo traveler
Premier King Room
Stayed 2 nights in October 2016
Centre of chan cheng shopping district”
Near to china ceramic city, tiles and ceramic markets. Also malls and shops are just outside as well as halal food
Reviewed October 23, 2016
9.6
Exceptional
Mubashir from Pakistan
Business traveler
Swiss Executive King Room - Non-Smoking
Stayed 7 nights in September 2016
Best Value for money all the way...!”
Excellent location for business travelers...
Reviewed September 30, 2016
Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. And thank you for taking the time and trouble to complete a survey following your recent stay at Swissotel Foshan. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Look forward to welcoming you back soon! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung
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Swissotel Foshan
10.0
Exceptional
SWEE from Singapore
Business traveler
Premier King Room
Stayed 2 nights in September 2016
good impression.”
felt great.
Reviewed September 12, 2016
10.0
Exceptional
maria from Philippines
Business traveler
Premier King Room
Stayed 1 night in August 2016
superb”
staff are great
Reviewed August 31, 2016
7.2
Very good
MOHD from Malaysia
Business traveler
Junior Suite
Stayed 3 nights in August 2016
Good”
Satisfied but no bucket of fruits as per promise.
Reviewed August 26, 2016
8.8
Excellent
Steve from Hong Kong
Couple
Swiss Advantage King Room
Stayed 1 night in August 2016
Great Value”
Nice and large room, spotless clean. Love the bathroom, from layout to the magnificent view of the city. Will definitely stay here again!
Reviewed August 25, 2016
9.2
Exceptional
Chartchai from Thailand
Business traveler
Swiss Advantage King Room
Stayed 1 night in August 2016
Great hotel and good location.”
Good comfortable room and central location.
Reviewed August 20, 2016
9.6
Exceptional
Daniel from United States
Solo traveler
Swiss Advantage King Room
Stayed 2 nights in August 2016
Excellent!”
Great value for the money. Great location near restaurants, shopping, and the Guangzhou Metro. High-floor rooms, swimming pool, and excellent staff.
Reviewed August 14, 2016
Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. And thank you for taking the time and trouble to complete a survey following your recent stay at Swissotel Foshan. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Look forward to welcoming you back soon! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung
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Swissotel Foshan
7.2
Very good
NG from Malaysia
Business traveler
Premier King Room
Stayed 1 night in August 2016
will choose this hotel again”
Location is good and easy to reach the shopping mall within walking distance
Reviewed August 12, 2016
9.2
Exceptional
WONG from Hong Kong
Couple
Swiss Advantage King Room
Stayed 2 nights in July 2016
Very friendly front desk staff.”
She gave a detailed description before we settled down.
Reviewed July 28, 2016
9.6
Exceptional
Volker from Germany
Business traveler
Swiss Advantage King Room
Stayed 1 night in July 2016
Excellent”
Was a perfect and excellent stay like everytime..!!!! Not the last trip to Swissotel Foshan.
Reviewed July 11, 2016
9.6
Exceptional
Volker from Germany
Business traveler
Premier King Room
Stayed 1 night in July 2016
Excellent”
it was an excellent stay like everytime...!!!!!!!
Reviewed July 04, 2016
9.2
Exceptional
Lap from China
Couple
Premier King Room
Stayed 1 night in June 2016
Good”
It's the second time when I booked this hotel because of its height in Foshan!
Reviewed June 23, 2016
6.8
Good
MEI from Canada
Business traveler
Swiss Advantage King Room
Stayed 2 nights in June 2016
Not up to international 5-star standards in cleanliness”
A bit of mold on bathtub edges. Reading lamp not working. Just not that kind of spotlessly clean, fresh feel. Should have managed my expectations when checking in hotels in China. Understandable. Fine, because the price was fair.
Reviewed June 17, 2016
9.6
Exceptional
Mubashir from Pakistan
Business traveler
Swiss Executive King Room - Non-Smoking
Stayed 5 nights in June 2016
Excellent Location”
Lovely experience every time you stay here... Food, location, view... Everything a thumbs up...!
Reviewed June 10, 2016
8.0
Excellent
AMPAWAN from Thailand
Business traveler
Premier King Room
Stayed 1 night in May 2016
Nice hotel, clean room”
Good in over all
Reviewed June 07, 2016
9.6
Exceptional
TSAN from Hong Kong
Family with young children
Premier King Room
Stayed 1 night in May 2016
Great service, fantastic view”
Staff surprisingly provide international standard service. The bellboy, the reception staff, staff from housekeeping or staff you meet at corridor all have greeting and are helpful. The main problem of 5 stars hotel in China is people. The service standard always below international. But this hotel do have much training to their staff.
Reviewed May 25, 2016
10.0
Exceptional
Alexios from Cyprus
Business traveler
Premier King Room
Stayed 5 nights in April 2016
Excellent hotel!”
True 5 stars hotel! Big spacious rooms, very good facilities and excellent location!
Reviewed May 04, 2016
9.2
Exceptional
lisa from Malaysia
Business traveler
Premier King Room
Stayed 1 night in April 2016
comfort, clean, friendly staff”
try the breakfast buffet, must book upon check in, enjoy special offer. the best breakfast buffet i had ever try. value for money, food are fresh. must try. room is comfort and spacious.
Reviewed April 29, 2016
7.7
Very good
Sariakin from Indonesia
Business traveler
Premier King Room
Stayed 2 nights in March 2016
Good location, but aging”
Location, view, closed to down town
Good, but needs upgrade
Reviewed March 21, 2016
9.2
Exceptional
Chendra from Indonesia
Couple
Premier King Room
Stayed 3 nights in March 2016
Good value, good location, good service”
Highly recommended...value for money, the room size is big, good location, warm greeting, helpful staff, good restaurant. Simply the best!
Reviewed March 19, 2016
8.0
Excellent
Adam from Canada
Couple
Premier King Room
Stayed 1 night in February 2016
5 star hotel built but staff maybe not sure how to deliver 5 star service”
Was ok but just a bit off brand with service especially in the pool/ gym area
Reviewed February 29, 2016
7.7
Very good
Shuwen from China
Solo traveler
Swiss Advantage King Room
Stayed 1 night in October 2015
the Cantonese style food is good”
Food, Location, Services
Reviewed February 13, 2016
8.0
Excellent
Palavee from Thailand
Business traveler
Premier King Room
Stayed 1 night in June 2015
quick stay”
best in city
it was very short stay, food was good. room was good.
Reviewed February 01, 2016
8.8
Excellent
Volker from Germany
Business traveler
Swiss Advantage King Room
Stayed 1 night in January 2016
Enjoyed the stay very”
was a nice stay like everytime..!!!!
Reviewed January 25, 2016
9.3
Exceptional
Chung from China
Business traveler
Premier King Room
Stayed 1 night in December 2015
Good Location ”
Location is good and easy to reach the shopping mall within walking distance.
Everything is good. But it has some mistaken from staff because they made wrong reservation date from me. It is good I print out the supporting. Otherwise, they may spend a lot of time to fix it. Also, the air-con always pre-set to 25C. I feel so hot and I can't adjust manually...
Reviewed January 07, 2016
6.7
Good
WAI from United Kingdom
Couple
Premier King Room
Stayed 2 nights in December 2015
Central city hotel ”
Nice modern hotel with good internet
Room was extremely hot. Other guests complained too. All they did was offer to open the window. Made sleeping uncomfortable. Decor was 5 star but staff could do with some training. Not attentive enough for a 5 star.
Reviewed January 02, 2016
9.3
Exceptional
Camelia from Australia
Business traveler
Swiss Executive King Room - Non-Smoking
Stayed 5 nights in December 2015
Great hotel”
Great staff, friendly and happy to help. Good location
Pleasant stay. Will go back
Reviewed December 16, 2015
9.7
Exceptional
Tiong from Malaysia
Business traveler
Swiss Advantage King Room
Stayed 2 nights in November 2015
Fantastic experience”
Good service and Staff are helpful. Good location
Lovely experience
Reviewed November 29, 2015
8.3
Excellent
Terric from Hong Kong
Business traveler
Premier King Room
Stayed 1 night in November 2015
Good experience stay in the hotel”
Nice hotel
Reviewed November 27, 2015
10.0
Exceptional
Thomas from United States
Business traveler
Premier King Room
Stayed 4 nights in November 2015
Great place to stay”
Staff
Great
Reviewed November 22, 2015
8.3
Excellent
Hung from Hong Kong
Solo traveler
Premier King Room
Stayed 1 night in October 2015
Big family trip”
Location, staff and room
Hotel located in city centre, helpful and friendly staff with spacious room. For breakfast, less choice for Chinese food especially for elderly Chinese people. Have to change 2 lifts going back to hotel room from street level.
Reviewed October 30, 2015