The Capital Menlyn Maine
Standard Room The Capital Menlyn Maine
Interior view The Capital Menlyn Maine
Standard Room The Capital Menlyn Maine
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9.0
Exceptional
/10
(89 reviews)See what guests said
See map
9.6
Exceptional
Location rating score
Exceptional location
  • Virgin Active Menlyn400 m
  • Garsfontein Police Station720 m
  • Menlyn Park Centre1.5 km
  • Faerie Glen Nature Reserve2.31 km
  • Karoo Art House2.63 km
  • Menlo Centre3.06 km
  • The Performer Theatre3.22 km
  • Moreleta Kloof Nature Reserve3.26 km
  • Kloof Medi Clinic3.28 km
  • Hazel Food Market3.28 km
  • Free Wi-Fi

    The Capital Menlyn Maine

    194 Bancor Avenue, Garsfontein, Pretoria, South Africa, 0010 - See map
    Exceptional reputation
    Recommended by 100% of guests
    Exceptional cleanliness
    9.3 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Shops

    Property ranking|Compared to 887 Pretoria properties
    See all rankings
    Location score
    9.6/10
    Value for money score
    8.7/10
    Cleanliness score
    9.3/10
    Room size
    62 sqm.
    Better than
    99
    %
    of Pretoria properties
    Better than
    98
    %
    of Pretoria properties
    Better than
    98
    %
    of Pretoria properties
    Bigger than
    98
    %
    of Pretoria properties
    Value for money8.7
    Location rating9.6
    Nearest airportWonderboom Airport (PRY)
    Distance to airport15.9 km

    Rooms available at The Capital Menlyn Maine

    3 Bedroom Apartment
    3 Bedroom Apartment
    ...
    • Room size: 113 m²/1216 ft²
    • City view
    • 1 king bed & 1 king bed & 1...
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    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 85 m²/915 ft²
    • City view
    • 1 king bed & 1 king bed
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    2 Bedroom Penthouse
    2 Bedroom Penthouse
    ...
    • Room size: 185 m²/1991 ft²
    • City view
    • 2 super king beds
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    Executive Room
    Executive Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 super king bed
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    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
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    Apartment Two Bedrooms
    Apartment Two Bedrooms
    ...
    • Room size: 85 m²/915 ft²
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    Standard Room
    Standard Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Double Room
    Double Room
    ...
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      Double Room Apartment
      Double Room Apartment
      ...
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        Single Room Apartment
        Single Room Apartment
        ...
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          More about The Capital Menlyn Maine

          More about The Capital Menlyn Maine

          An overview

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          What they offer

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of The Capital Menlyn Maine from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (89)Booking.com Reviews (150)
          9.0
          /
          10
          Exceptional
          Cleanliness9.3
          Facilities8.7
          Location9.6
          Service8.9
          Value for money8.7
          All languages
          All guests (89)
          All room types
          Showing 27 verified guest comments
          12
          8.8
          Excellent
          johan from South Africa
          Couple
          Executive Room
          Stayed 2 nights in August 2019

          Great stay excellent location.”

          Rooms are amazing, just wasn’t clear when I called to make sure to get a room with a balcony and confirmed I had to upgrade and pay an extra fee . They did however assist

          Reviewed August 27, 2019
          10.0
          Exceptional
          VIWE from South Africa
          Solo traveler
          Standard Room
          Stayed 1 night in August 2019

          Exceptional”

          Great location. The staff especially the floor manager for that day went out of her way to assist me.

          Reviewed August 07, 2019
          8.8
          Excellent
          Keisha from South Africa
          Couple
          Standard Room
          Stayed 1 night in July 2019

          Great location, a bit noisy but definitely worthwhile ”

          Clean and comfortable room Walking distance to Time square for entertainment and show. Secure parking Room service not great, needs client service training!! In general- a good stay

          Reviewed July 22, 2019
          8.4
          Excellent
          Dwayne from South Africa
          Business traveler
          Executive Room
          Stayed 3 nights in June 2019

          Capital Stay”

          I frequent the Capital Menlyn. The stay is a home away from home and i love the property. The restaurant staff are polite but dont know how the system works. On 3 occasions now they ran after me to sign a bill to my room and then once signed and done they run back and say you cant bill it to your room you must pay now. This time i booked a room for 2 adults, 2 of us stayed and went to eat breakfast once..... one breakfast was included and 1 had to pay (makes no sense if i booked a room for 2 that only 1 can eat) in room dining is also limited and the restaurants around the hotel are hesitant to deliver when calling. I love the property and will be back as i say its home from home. Meals could be made more pleasant.

          Reviewed June 10, 2019
          10.0
          Exceptional
          Efraim from South Africa
          Solo traveler
          Standard Room
          Stayed 1 night in May 2019

          Best in Pretoria ”

          Lovely place but don't go for the food

          Reviewed May 22, 2019
          10.0
          Exceptional
          Efraim from South Africa
          Solo traveler
          Standard Room
          Stayed 1 night in April 2019

          Perfect in all aspects except the breakfast ”

          You won't regret your stay, just don't pay for breakfast, you can have a better and cheap outside

          Reviewed April 24, 2019
          9.6
          Exceptional
          Jana from South Africa
          Couple
          Executive Room
          Stayed 1 night in April 2019

          Perfect location for Pretoria”

          The hotel location is perfect for Menlyn. Rooms are big and modern. The staff are friendly and helpful. The only negative is the fact that you hear extractors from the neighbouring buildings all night if you sleep with open windows like us. I think being in a city that is just the way it will be.

          Reviewed April 22, 2019
          8.0
          Excellent
          melanie
          Couple
          Standard Room
          Stayed 1 night in February 2019

          Very good”

          the only problem was that there was no handtowels in the room . I phoned reception twice but on check out the next day the towels did not arrive yet .

          Reviewed February 25, 2019

          Dear Melanie Thank for sharing your review. This is embarrassing to us as management that a simple request like that could not be delivered. I am terribly sorry for such experience, I will ensure to address this with team. Sincerely Nokukhanya Magudulela

          Responded March 12, 2019
          The Capital Menlyn Maine
          10.0
          Exceptional
          David from Israel
          Business traveler
          Standard Room
          Stayed 6 nights in October 2018

          Best Location and very Nice Hotel”

          Very Nice Rooms and Environment, Very good location near to Restaurants and Shopping Centers

          Reviewed October 12, 2018

          Thank you David for the review. We are glad you loved our property and location. We hope to have you back again and again. Sincerely Nokukhanya Magudulela Guest Relations Manager

          Responded March 12, 2019
          The Capital Menlyn Maine
          10.0
          Exceptional
          Mmakgotso from South Africa
          Family with young children
          Executive Room
          Stayed 1 night in August 2018

          Excellent stay”

          Rooms were perfect, quick check in. I would definitely be back

          Reviewed August 29, 2018

          Dear Mmakgotso Thank you for the review. I receive your commendations for the team, and will ensure to share. We hope you never stopped visiting us! Sincerely Nokukhanya Magudulela Guest Relations Manager

          Responded March 12, 2019
          The Capital Menlyn Maine
          8.8
          Excellent
          Joseph from South Africa
          Couple
          1 Bedroom Apartment
          Stayed 1 night in August 2018

          for a five star establishment, this hotel should offer free Wi-Fi ”

          There was so much noise coming from the pool area. It disturbed me a lot

          Reviewed August 28, 2018

          Dear Joseph Thank you for taking time to leave us your review. I am pleased to inform you that the hotel does offer COMPLIMENTARY uncapped hi-speed Wi-Fi throughout the your stay. I do apologise should there have been any issues experienced during your stay. I hope that you still do visit us. Sincerely Nokukhanya Magudulela Guest Relations Manager

          Responded March 12, 2019
          The Capital Menlyn Maine
          10.0
          Exceptional
          Thiloshnee from South Africa
          Couple
          Standard Room
          Stayed 1 night in August 2018

          Modern, clean rooms”

          The rooms were clean with modern finishes. Close to good eating areas

          Reviewed August 15, 2018

          Dear Thiloshnee Thank you for the review and the support. We appreciate your great comment about us. We hope that you still visit us! Sincerely Nokukhanya Magudulela Guest Relations Manager

          Responded March 12, 2019
          The Capital Menlyn Maine
          8.4
          Excellent
          Keisha from South Africa
          Couple
          Standard Room
          Stayed 1 night in June 2018

          Great location”

          Modern hotel within walking distance from the arena. Great restaurants around that are open till the early hours of the morning. The hotelroom is clean and has everything you need for a short visit.

          Reviewed June 11, 2018

          Dear Keisha, Thank you for reviewing our hotel and sharing your great experience. It brings delight to know that your expectations were met. We look forward to your next visit. Sincerely, Nokukhanya Magudulela Guest Relations Manager

          Responded July 23, 2018
          The Capital Menlyn Maine
          8.0
          Excellent
          Frederik from South Africa
          Solo traveler
          1 Bedroom Apartment
          Stayed 2 nights in May 2018

          Rather stick to booking directly with hotel”

          Seems that there is some serious glitches between the hotel and Agoda booking systems!! So rather book directly with the hotel. I paid for a room for 2 nights, that I never received! The first night I didn't even sleep in the hotel but was very professionally accommodated by a top hotel across the street - all arranged by Capital Menlyn's Manager Claudette (thank you Claudette!). The second night, The Capital could accommodate me but in a lesser quality room only. So, disappointed in the whole process - paying upfront for something and not receiving what you paid for.

          Reviewed May 15, 2018

          Dear Mr Frederik, Thank you for sharing your experience with other travellers. We are sorry about the experience with your booking. It brings delight to read about the remarkable service you received from our team member, Claudette. Please rest assured that we have shared your feedback with her. We look forward to your next visit. Sincerely, Nokukhanya Magudulela Guest Relations Manager

          Responded July 23, 2018
          The Capital Menlyn Maine
          9.2
          Exceptional
          Daniel from South Africa
          Couple
          Standard Room
          Stayed 1 night in November 2017

          FANTASTIC CLEAN HOTEL”

          Fantastic clean hotel. Close to shopping mall and Southern Sun Entertainment arena. Great location. There was no breakfast included, bit pricey.

          Reviewed April 29, 2018

          Dear Daniel, Many thanks for sharing your experience. We are famous and favoured by many because of our great location. We are glad that you enjoyed it too. Having the Time Square by Sun International Casino and the Arena just across the road, various restaurants and supermarkets, and other places of entertainment really puts us at the good spot. We love it when our guests are happy, and hope that we will see you again soon. Sincerely, Nokukhanya Magudulela Guest Relations Manager

          Responded July 23, 2018
          The Capital Menlyn Maine
          9.2
          Exceptional
          raihaan from South Africa
          Couple
          Executive Room
          Stayed 2 nights in July 2017

          great hotel ”

          location is absolutely lovely hotel is modern and comfy no faults from my side

          Reviewed March 27, 2018

          Dear Raihaan, Many thanks for your time to review our hotel and for choosing to stay at The Capital Menlyn Maine. We are very happy to know that you had a great experience at our hotel. We look forward to many more opportunities of having you back. Sincerely, Nokukhanya Magudulela Guest Relations Manager

          Responded April 08, 2018
          The Capital Menlyn Maine
          8.0
          Excellent
          Michelle from South Africa
          Couple
          Executive Room
          Stayed 2 nights in March 2018

          Well located and friendly staff”

          Toilets in room and downstairs public facility of hotel don’t flush properly. We were double charged for accommodation and quality of toiletries ie the shampoo was not of good quality. Pool facilities great, restaurant Koi fantastic, decor great

          Reviewed March 05, 2018

          Dear Michelle, We appreciate the time you took to share your experience with us. We are committed to ensuring guest satisfaction at all times; however, in this instant we apologise for all shortfalls and any inconvenience caused to you, and would like to assure an improved experience on your next visit. Sincerely, Nokukhanya Magudulela Guest Relations Manager

          Responded April 08, 2018
          The Capital Menlyn Maine
          8.0
          Excellent
          Clint from South Africa
          Couple
          1 Bedroom Apartment
          Stayed 1 night in December 2017

          Excellent for visiting the Times Square Casino”

          Superb value for money, especially when making a last minute booking. Rooms are relatively cheap then, in comparison to booking in advance. Some facilities did not work ie. TV remote, telephone for reception, had to use cellphone (not a big issue, but it didnt work nonetheless) Staff not the best the I have encountered. Not taking proper orders for room service etc. But not a train smash Overall I would definitely return to stay at this hotel should I be attending a concert or event at the Casino

          Reviewed February 01, 2018

          Dear Clint, Thank you for taking time to write such detailed and honest review on your stay with us. All your comments and concerns are well noted and we will ensure your feedback is shared with the rest of the team in order that we may all rectify do the necessary remedial work where needed. We sincerely apologise for all missed service and shortfalls. Thank you for assuring us of your return and we assure you an improved experience in your future visits. Sincerely, Nokukhanya Magudulela Guest Relations Manager

          Responded April 09, 2018
          The Capital Menlyn Maine
          8.4
          Excellent
          FLOYD from South Africa
          Couple
          Standard Room
          Stayed 1 night in January 2018

          Not suitable for wheelchair bound patrons ”

          I loved everything about this place, from the staff to the spacious bedrooms. Unfortunately I am on a wheelchair and the bathroom is the most important thing when you are wheelchair bound. I would expect such an establishment to be on par with this especially because they brag about their handicapped rooms on their site. Unfortunately whoever designed and fitted the bathrooms did know know what they were doing. Firstly there is no rubber mat in the shower so my legs kept slipping and my wife had to hold them still as I showered. Secondly, the seat in the shower is very short, I could hardly fit my bum on it and I could have easily fallen out if my wife was not holding my legs. The same seat slants down and has no holes to dispense water, making it too slippery and dangerous for someone with an injury like mine. The same seat is very low and not on the same level as my wheelchair, so although I could transfer from my chair to the seat, I struggled immensely to go back onto my wheelchair because the seat was way lower than my wheelchair and also because my legs kept slipping. I normally travel alone and there is no way I can go to this hotel on my own. Very disappointed

          Reviewed January 09, 2018

          Dear Floyd, Thank you for your candid feedback. Firstly, I do apologise for the delayed response. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our Facilities Management for their attention. Despite this, we hope to be able to welcome you back on a return visit in the Pretoria City. Sincerely, Nokukhanya Magudulela Guest Relations Manager

          Responded April 09, 2018
          The Capital Menlyn Maine
          6.0
          Egbert from South Africa
          Couple
          Standard Room
          Stayed 2 nights in December 2017

          Above average”

          Location is great, Bed is great, Security is good. Reception response is poor, replenishment of basics such as towels and condiments very poor, bathroom layout is atrocious, and no shelf for soap/shampoo in shower

          Reviewed December 19, 2017

          Dear Egbert, We appreciate your time to write to us. All your remarks are taken very seriously and educating our staff about good and bad service. We will ensure to share with the entire team including our Facilities Management for their attention. Please receive our most sincere apologies for the not so good experience and be assured of an improved experience on your future visits. Sincerely, Nokukhanya Magudulela Guest Relations Manager

          Responded April 09, 2018
          The Capital Menlyn Maine
          12
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          • Exceptional location
          • Hazel Food Market