The Capital Pearls
 The Capital Pearls
Swimming pool [outdoor] The Capital Pearls
Entrance The Capital Pearls
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9.0
Exceptional
/10
(245 reviews)See what guests said
See map
9.5
Exceptional
Location rating score
Exceptional location
Popular neighborhood
Parking
FREE
  • Ocean Ventures220 m
  • Umhlanga Lighthouse260 m
  • Granada Square360 m
  • Natal Sharks Board1.41 km
  • Umhlanga Hospital1.76 km
  • Barnyard Theatre1.87 km
  • Imax1.87 km
  • Ster Theatres - Gateway Mall1.87 km
  • Gateway Theatre Of Shopping2.01 km
  • Wave House Durban2.47 km
  • Free Wi-Fi
    2018

    The Capital Pearls

    6 Lagoon Drive, Umhlanga, Umhlanga, Durban, South Africa, 4320 - See map
    Exceptional cleanliness
    9.3 rating for cleanliness
    Exceptional reputation
    Recommended by 91% of guests
    • Airport transfer

    • Located in heart of Durban

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 32 times

    Property ranking|Compared to 1,822 Durban properties
    See all rankings
    Value for money score
    8.6/10
    Location score
    9.5/10
    Cleanliness score
    9.3/10
    Service score
    8.8/10
    Better than
    99
    %
    of Durban properties
    Better than
    99
    %
    of Durban properties
    Better than
    99
    %
    of Durban properties
    Better than
    98
    %
    of Durban properties
    Value for money8.6
    Location rating9.5
    Nearest airportKing Shaka International Airport (DUR)
    Distance to airport12.0 km

    Rooms available at The Capital Pearls

    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 90 m²/969 ft²
    • Balcony/terrace
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 75 m²/807 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    3 Bedroom Apartment
    3 Bedroom Apartment
    ...
    • Room size: 150 m²/1615 ft²
    • Balcony/terrace
    • 1 king bed & 1 king bed & 1...
    Enter dates to see prices
    Studio Apartment with City View
    Studio Apartment with City View
    ...
    • Room size: 38 m²/409 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Budget Single Room
    Budget Single Room
    ...
    • Room size: 38 m²/409 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Luxury Studio
    Luxury Studio
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Superior Apartment
    1 Bedroom Superior Apartment
    ...
    • Room size: 75 m²/807 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    2 Bedroom Superior Apartment
    2 Bedroom Superior Apartment
    ...
    • Room size: 90 m²/969 ft²
    • Balcony/terrace
    Enter dates to see prices
    Superior Studio
    Superior Studio
    ...
    • Room size: 60 m²/646 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Luxury Studio Unit
    Luxury Studio Unit
    ...
    • Room size: 70 m²/753 ft²
    Enter dates to see prices
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    More about The Capital Pearls

    More about The Capital Pearls

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The Capital Pearls from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (245)Booking.com Reviews (1421)
    9.0
    /
    10
    Exceptional
    Cleanliness9.3
    Facilities8.8
    Location9.5
    Service8.8
    Value for money8.6
    Rating
    9+ Exceptional (47)
    8-9 Excellent (14)
    7-8 Very Good (9)
    6-7 Good (3)
    <6 Below Expectation (7)
    Time of the year
    Mar - May (24)
    Jun - Aug (20)
    Sep - Nov (19)
    Dec - Feb (17)
    All languages
    All guests (245)
    All room types

    Show reviews that mention 

    Showing 80 verified guest comments
    1234
    10.0
    Exceptional
    Tanusha from South Africa
    Family with young children
    Luxury Studio
    Stayed 2 nights in July 2019

    Excellent as always , great location great service great staff . ”

    Great great great Big ups to Mxolisi the duty manager again and the bar man .

    Reviewed July 15, 2019
    10.0
    Exceptional
    Tanusha from South Africa
    Family with young children
    Luxury Studio
    Stayed 5 nights in April 2019

    Excellent location and staff great facilities too ”

    Great service especially from the manager on duty Mxolisi he was just great helped me with my room and went the mile extra to make our stay pleasurable . Excellent position to be in with family , restaurants beach all within a walk .

    Reviewed April 24, 2019
    9.6
    Exceptional
    Alister
    Couple
    Superior Studio
    Stayed 2 nights in August 2018

    Branden & Roxann”

    I love everything about this 5 star hotel. Will consider visting again

    Reviewed July 15, 2019
    10.0
    Exceptional
    Kalsoom from United Kingdom
    Couple
    Luxury Studio
    Stayed 5 nights in March 2019

    Exceptional”

    Stayed at the Pearls for 5 nights last month. Great location, some good restaurants within walking distance. Smart hotel and above all very helpful nd efficient staff at the front desk namely mbogeni( concierge) and nosipho.

    Reviewed April 05, 2019
    9.2
    Exceptional
    Jitin from South Africa
    Business traveler
    Luxury Studio
    Stayed 2 nights in March 2019

    Good Location and Nice View. But not good for Vegetarian people”

    If you are a vegetarian then u must not stay or should not take the breakfast as part of the room. This is because there is no vegetarian option in breakfast. Every time i visit i struggle. Strange being in Durban where there are lot of Indians they should have plenty of vegetarian options in the breakfast.

    Reviewed March 13, 2019
    10.0
    Exceptional
    Ronald from South Africa
    Couple
    Luxury Studio
    Stayed 1 night in February 2019

    Ronald & Kim from Pretoria”

    It was an absolute pleasure to stay at the Pearls umhlanga, the staff (Precious, Lerato, Nozipho and Nxoile were very accommodating to all our requests. The hotel speaks for itself, perfect location and every amenity at your finger tips. Definitely recommend this hotel for Hassel free relaxing getaway.

    Reviewed February 21, 2019
    8.8
    Excellent
    Jenny from South Africa
    Couple
    Luxury Studio
    Stayed 1 night in May 2019

    Excellent”

    Location excellent. Top quality facilities

    Reviewed May 25, 2019
    8.4
    Excellent
    Adriana from Indonesia
    Group
    2 Bedroom Superior Apartment
    Stayed 2 nights in July 2018

    Nice Room”

    there are 2 group booking during my stay.. i dont have any problem with our booking but different story with our friends booking.. The receptionist says their booking was cancelled. I m not so sure why.. but at the end they got the room.. but its being double charge.. Thanks to agoda, who help my friend to settle it with the fast response.

    Reviewed July 20, 2018
    10.0
    Exceptional
    Sagren from South Africa
    Couple
    Luxury Studio
    Stayed 1 night in June 2018

    Exceptional”

    We spent an amazing weekend at The Capital Pearls. The room was perfect for a romantic weekend getaway. Great restaurants and shops within walking distance. Great views on the ocean which is a few footsteps away.

    Reviewed June 27, 2018
    10.0
    Exceptional
    Tumi from South Africa
    Family with young children
    Luxury Studio
    Stayed 3 nights in June 2018

    Excellent value for money and great hotel. ”

    We had a great stay. We love the hotel. Even though we were initially concerned with other reviews. Ensure that when you book you book the actual hotel stay not owner operated apartment. Great food and service. Great rooms.

    Reviewed June 26, 2018
    5.2
    Heath from South Africa
    Group
    3 Bedroom Apartment
    Stayed 1 night in May 2019

    Agoda booking not honored by hotel”

    On the outset a good looking hotel. Booked through Agoda for a 3 bed apartment including breakfast and the hotel did not honour any agreements. Their 3rd party management is atrocious, telling us we used booking.com and no breakfasts were offered on our rate. Management were friendly but inept at managing the situation for which there were many solutions that would have settled us. I will be seeking refunds as a result.

    Reviewed May 06, 2019
    8.0
    Excellent
    Yusuf from South Africa
    Family with teens
    2 Bedroom Apartment
    Stayed 2 nights in December 2018

    Delayed Check-In”

    Arrived at the reception at 2pm (check-in time) and after completing the check-in procedure I was told that my apartment is not ready yet and I must wait in reception. I had to go and ask at reception every half an hour since 2pm to enquire whether the apartment is ready or not. Eventually at 15h50 (almost 2 HOURS later) we were informed that the apartment is now ready. This was extremely inconvenient considering we have travelled 6 hours by road to get there.

    Reviewed January 01, 2019
    10.0
    Exceptional
    Rose from Australia
    Family with teens
    Studio Apartment with City View
    Stayed 1 night in December 2018

    Excellent location”

    We loved the location of Capital Pearls. Tshidi and Muhammed on reception were very helpful in getting us in to one of our rooms quickly. As we had an event to attend that afternoon. The apartments are spacious, well appointed, very clean, with good in room wifi, cable tv and great air con. I’d like to make a special mention of Longe (Housekeeping), Ben (Porter) and Francois for always being ready to assist us. You all made it so easy for us to enjoy staying at Capital Pearls, we can see how hard you work and that you show great care for all of your guests! Thank you. We'll be back to stay again.

    Reviewed December 18, 2018
    10.0
    Exceptional
    Rose from Australia
    Family with teens
    Studio Apartment with City View
    Stayed 2 nights in December 2018

    Excellent location”

    We loved the location of Capital Pearls. Tshidi and Muhammed on reception were very helpful in getting us in to one of our rooms quickly. As we had an event to attend that afternoon. The apartments are spacious, well appointed, very clean, with good in room wifi, cable tv and great air con. I’d like to make a special mention of Longe (Housekeeping), Ben (Porter) and Francois for always being ready to assist us. You all made it easy for us to enjoy staying at Capital Pearls, we can see how hard you work and that you show great care for all of your guests!

    Reviewed December 18, 2018
    9.2
    Exceptional
    Roni from Botswana
    Couple
    Luxury Studio
    Stayed 3 nights in October 2018

    Great break away”

    A beautifully situated hotel right on the beach. Rooms are decorated with care. Close to some great restaurants which are all within walking distance. We had two small service problems , one was waiting for pool towels and the other housekeeping took more than 2hours to deliver tea bags to our room. The staff were friendly and the views are beautiful.

    Reviewed October 11, 2018
    8.0
    Excellent
    Mrs from South Africa
    Family with young children
    2 Bedroom Apartment
    Stayed 1 night in September 2018

    Good Accomodation ”

    The rooms were nice clean and spacious. The main Reception staff, however i felt dissapionted me. When I needed assitance with the kids activity Room the lady at Reception asked me to go in the direction o where there was no activity area or play area. i then spoke to the guy at Reception requesting the same, and he said that there was no play area, and ignored me after, and called a Manager to assist me, without me asking for one, and then the Duty Manager Francois, who was pleasant, appologised and showed me the way. They shoud actually be a sign on the door saying Kids Play area, as we guest dont know that their Saphire Room is a play area. Microwave was not working in my room, as well.

    Reviewed September 17, 2018
    9.6
    Exceptional
    Zainub from South Africa
    Family with young children
    2 Bedroom Apartment
    Stayed 5 nights in April 2019

    Exceptional”

    Everything was awesome, from the staff to the modern bedrooms and the facilities, lovely hotel in a lovely area

    Reviewed April 24, 2019
    10.0
    Exceptional
    Deresh
    Family with teens
    2 Bedroom Apartment
    Stayed 1 night in April 2019

    Exceptional”

    Well place was awesome..was a short stay buy enjoyed it a lot.

    Reviewed April 07, 2019
    8.4
    Excellent
    Leigh
    Business traveler
    Luxury Studio
    Stayed 1 night in March 2019

    Excellent”

    They need to learn customer care

    Reviewed March 07, 2019
    10.0
    Exceptional
    Tanusha from South Africa
    Couple
    Luxury Studio
    Stayed 2 nights in February 2019

    Amazing great location clean good facilities ”

    Great location , great views apartment had all the basics would be ideal for a family but for a couple too . Pool area is awesome didn’t try the food but looked good .

    Reviewed February 07, 2019
    1234
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