The Crystal Resort Sun Moon Lake
The Crystal Resort Sun Moon Lake
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Dawn Room - Room plan The Crystal Resort Sun Moon Lake
Dawn Room - Room plan
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Interior view The Crystal Resort Sun Moon Lake
Interior view
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Interior view The Crystal Resort Sun Moon Lake
Interior view
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Fitness center The Crystal Resort Sun Moon Lake
Fitness center
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See map The Crystal Resort Sun Moon Lake
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Excellent
Location
8.8
See all 46 photos The Crystal Resort Sun Moon Lake
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What guests are saying:
Great location.
Vincent from Singapore
Business traveler
The hotel room is very good, very clean and nice, staff is helpful too. nice view from the room
Fung from China
Couple
Staffs are very good
Netkamol from Thailand
Solo traveler
Good service from staff, we like the room with large bathroom, living room and view of the lake
Nartwanee from Thailand
Family with teens
Good Location in Itao Pier, very cozy hotel. Very recommended.!!
YEXING from Thailand
Couple
All staff were very helpful during our stay They were very patient with assistance with a booking issue Great location with 'to die for' views of the lake Highly recommended without hesitation
Ian from New Zealand
Couple
nice place,good location
Kittipol from Thailand
Family with young children
The room is nice decoration with the best location for Sun Moon Lake. Just located in front of the lake and market.
Worapoj from Thailand
Family with young children
it is a great accommodation offering nice view of sun moon lake
LI from Hong Kong
Couple
Beautiful decoration. Very large suite. Comfortable bed, good facility and everything. Dinner was just perfect. Staff was so helpful, polite, service minded. Worth every dollar.
Saranya from Thailand
Couple

The Crystal Resort Sun Moon Lake

Excellent location
Stay in the heart of Nantou - What's nearby?
Excellent
From 935 reviewsSee what guests said
8.2
/
10
Excellent room comfort and quality
8.7
Recommended by 84% of guests
Value for money7.4
Distance to city center0.1KM
Location rating8.8
Nearest airportTaichung Airport (RMQ)
Distance to airport56.1 km
  • Airport transfer

  • Located in heart of Nantou

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.7
Excellent
Room comfort & quality
This property is in high demand!Last booked 14 hours ago | 13 travelers are looking at this property right now
Lake Suite
Lake Suite
...
  • Room size: 73 m²/786 ft²
  • Lake view
  • 1 double bed
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Moon Room
Moon Room
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 1 double bed
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Sun Room
Sun Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 double beds
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Dawn Room
Dawn Room
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 double bed
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Double Standard
Double Standard
...
  • Room size: 49 m²/527 ft²
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Quad Deluxe
Quad Deluxe
...
  • Room size: 49 m²/527 ft²
  • Non-smoking
  • 2 double beds
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Double Lake View
Double Lake View
...
  • Room size: 72 m²/775 ft²
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Double or Twin
Double or Twin
...
  • Room size: 73 m²/786 ft²
Enter dates to see prices
Double Lake View
Double Lake View
...
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    DOUBLE / TWIN MOON ROOM
    DOUBLE / TWIN MOON ROOM
    ...
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      More about The Crystal Resort Sun Moon Lake

      More about The Crystal Resort Sun Moon Lake

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (937)Booking.com Reviews (397)
      8.2
      /
      10
      Cleanliness8.4
      Facilities7.2
      Location8.8
      Room comfort and quality8.7
      Service8.6
      Value for money7.4
      Provided by verified guests of Agoda
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      All guests (937)
      All room types
      Showing 661 verified guest comments
      12345
      10.0
      Exceptional
      Annette from Taiwan
      Couple
      Dawn Room
      Stayed 2 nights in November 2018
      Great place”
      Good information. Clean rooms and a very nice location Staff helpful and smiling
      Reviewed November 16, 2018
      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
      Responded November 19, 2018
      The Crystal Resort Sun Moon Lake
      10.0
      Exceptional
      Usagi from Thailand
      Solo traveler
      Dawn Room
      Stayed 1 night in November 2018
      Exceptional”
      i really impress with everything there Perfect!
      Reviewed November 16, 2018
      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
      Responded November 16, 2018
      The Crystal Resort Sun Moon Lake
      8.0
      Excellent
      Jun from Singapore
      Couple
      Sun Room
      Stayed 1 night in October 2018
      Excellent”
      Hotel provide free dvd to watch in room. Booked a room without the lake view however there is an observation deck on the roof. Hotel is located with some small night markets around and infront of the harbour. Convenient. Nice pau with meat and egg nearby. Room is big Price should be more competitive
      Reviewed November 02, 2018
      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
      Responded November 02, 2018
      The Crystal Resort Sun Moon Lake
      8.4
      Excellent
      LINH from Vietnam
      Family with young children
      Moon Room
      Stayed 1 night in August 2018
      Excellent”
      The view is good, wish to stay longer.
      Reviewed October 22, 2018
      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
      Responded October 22, 2018
      The Crystal Resort Sun Moon Lake
      8.4
      Excellent
      Nyean from Indonesia
      Couple
      Lake Suite
      Stayed 1 night in May 2018
      Courteous Boutique Hotel”
      Wonderful location
      Reviewed August 21, 2018
      Dear Guest of honor Thank you so much for such a positive review of the The Crystal Resort Sun Moon Lake and the valuable comments ! welcoming you back in the near future.
      Responded August 26, 2018
      The Crystal Resort Sun Moon Lake
      7.6
      Very good
      Meyny from Singapore
      Family with young children
      Lake Suite
      Stayed 1 night in June 2018
      BEAUTIFUL VIEW AND GOOD LOCATION”
      It is locted just the opposite of water activities such as boat riding and duck boat riding. so we do not need to take any transport, once out from the gate of this hotel, u will immediately in fron the sun moon lake. it is beautiful.
      Reviewed June 27, 2018
      Dear Guest of honor Thank you so much for such a positive review of the The Crystal Resort Sun Moon Lake and the valuable comments ! We hope to see you again with us when you next come to Sun Moon Lake. Best regards
      Responded June 27, 2018
      The Crystal Resort Sun Moon Lake
      9.2
      Exceptional
      Violeita from Indonesia
      Family with teens
      Moon Room
      Stayed 1 night in June 2018
      Superb service!”
      I'd like to thank this hotel for providing the most helpful service during my time in Taiwan. The staff were very nice and helpful, they were willing to help with absolutely anything, they even helped us change our train tickets' time! They're also very knowledgeable about the area and attractions. We also got a room upgrade, which was a surprise! Moreover, they have a beautiful rooftop overlooking the sea, and in case you get bored, they provide various DVD's that can be enjoyed in your room. I took a lot of photos in this hotel! it was AWESOME! 100% from me!
      Reviewed June 20, 2018
      Dear Guest of honor Thank you so much for such a positive review of the The Crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed everything when you are staying. It's our pleasure to give you good service. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future. Best regards
      Responded June 21, 2018
      The Crystal Resort Sun Moon Lake
      9.2
      Exceptional
      Mario from Philippines
      Couple
      Dawn Room
      Stayed 2 nights in April 2018
      Exceptional”
      Good location just walking to the boat station , plenty of shop, eater etc , Staff are friendly
      Reviewed May 06, 2018
      Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Resort Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.
      Responded May 06, 2018
      The Crystal Resort Sun Moon Lake
      9.2
      Exceptional
      YEH-HENG from Taiwan
      Couple
      Dawn Room
      Stayed 1 night in April 2018
      Exceptional”
      It's clean, and the location is great.
      Reviewed April 21, 2018
      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
      Responded April 22, 2018
      The Crystal Resort Sun Moon Lake
      9.6
      Exceptional
      Clara from Malaysia
      Family with young children
      Dawn Room
      Stayed 1 night in April 2018
      Great rooms, great location”
      Amazing bath tub, lovely beds, even a complimentary mobile phone for local use! Lovely staff and right next to the food streets. Highly recommended
      Reviewed April 18, 2018
      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
      Responded April 20, 2018
      The Crystal Resort Sun Moon Lake
      8.0
      Excellent
      Lee from Singapore
      Family with young children
      Dawn Room
      Stayed 1 night in December 2017
      Good hotel with great location”
      Highly recommended.
      Reviewed March 18, 2018
      Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Resort Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.
      Responded March 20, 2018
      The Crystal Resort Sun Moon Lake
      4.0
      Julien from Belgium
      Family with young children
      Dawn Room
      Stayed 1 night in March 2018
      Acceptable”
      the bedsheets were not clean and the pictures don't correspond to the reality. way older and less prety. very expensive for the quality.
      Reviewed March 15, 2018
      Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Resort Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.
      Responded March 17, 2018
      The Crystal Resort Sun Moon Lake
      8.4
      Excellent
      Yoong from Singapore
      Couple
      Moon Room
      Stayed 1 night in March 2018
      Excellent hotel and great location”
      Food outlets near by. Staff very helpful and friendly. 👍
      Reviewed March 07, 2018
      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
      Responded March 07, 2018
      The Crystal Resort Sun Moon Lake
      9.6
      Exceptional
      Dori from Indonesia
      Couple
      Moon Room
      Stayed 1 night in January 2018
      Jacuzzi with lake view”
      book the moon room we re honeymooners so they gv us higher level room, they re so caring the first hotel that gv guest free phone for calls and unlimited internet during stay, u can bring it with u, this is amazing. internet speed is so good we love the jacuzzi so much with lake view the design amazed us all in mirror but there is magic behind the mirror 🤣 the room is big the bed is super king i think super big for my long long leg the staff name johnny is good he gv us a short explanation of city around adjust the place we go suggest and plan our day trip he tells me everything before i can point out a question taiwanese people is always so caring there is numerous food nearby and souvenirs shop the view is worth the price stay there and u wont regret u Might extend the night maybe free dvd rental in room sound system coffee machine and etc we would like to visit it again next time
      Reviewed January 04, 2018
      Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Resort Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.
      Responded January 09, 2018
      The Crystal Resort Sun Moon Lake
      9.2
      Exceptional
      Fong from Singapore
      Family with young children
      Lake Suite
      Stayed 1 night in December 2017
      Beautiful View”
      Situated right at the walking street and ferry station. Awesome sea view. No chance to try their breakfast but did had dinner at their 2nd floor restaurant. Food quality is good.
      Reviewed December 24, 2017
      Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Resort Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.
      Responded January 09, 2018
      The Crystal Resort Sun Moon Lake
      7.6
      Very good
      Darem from Singapore
      Family with young children
      Dawn Room
      Stayed 1 night in December 2017
      fairly ”
      Not very value for money , hotel price is on the high side . Lucky staffs is friendly
      Reviewed December 20, 2017
      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
      Responded December 23, 2017
      The Crystal Resort Sun Moon Lake
      8.0
      Excellent
      Keehong from Singapore
      Couple
      Quad Deluxe
      Stayed 1 night in December 2017
      Surprising interior”
      Surprised by the luxurious room setting as the exterior looks quite ordinary. Location is good if u like to be right next to an area of narrow n busy streets with lots of street foods n local fares stalls. Next to the pier for water taxi (boats) that travel along 3 points of interest of the lake. Near the Ropeway Station to the Formosa Aborigines Cultural Village that u can take a slow walk over. If u drive, be prepared for driving in very narrow space with people walking very close to the car. So, be careful. Overall a pleasant one night stay. If there is any reservation, it would be the value for money department. At Sgd300+/night, it is not cheap.
      Reviewed December 13, 2017
      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
      Responded December 17, 2017
      The Crystal Resort Sun Moon Lake
      9.2
      Exceptional
      Lucy from United States
      Solo traveler
      Quad Deluxe
      Stayed 1 night in November 2017
      Great Location and service ”
      Loved that it was so close to the Itao Pier and near many local eateries. The room was spacious. The staff was very attentive and helpful in helping us arrange for cars and giving us suggestions on food and exploring the area. I would say the decor and facilities are a bit outdated so it was a bit pricey. I got a room that had a slight partial view of the lake. The coin laundry was located at their other property. Their viewing deck needs a refresher as it wasn't very inviting. The breakfast was fine.
      Reviewed December 04, 2017
      Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Inn Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.
      Responded December 08, 2017
      The Crystal Resort Sun Moon Lake
      10.0
      Exceptional
      Chen from Singapore
      Family with young children
      Quad Deluxe
      Stayed 2 nights in November 2017
      Very modern room, good facilities and friendly staff”
      Pros Located right smack at the old street overlooking the lake. Huge bathroom with jacuzzi tub. Kids loved it. Friendly staff with attitude to please. Cons Limited breakfast selections. Would be my choice for friends visiting.
      Reviewed November 27, 2017
      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
      Responded December 01, 2017
      The Crystal Resort Sun Moon Lake
      7.6
      Very good
      crystal from Singapore
      Family with young children
      Lake Suite
      Stayed 1 night in August 2017
      Wonderful Room but Dining is so so only”
      The room we booked was very very clean and spacious. the view of the lake is also gorgeous. Dinner and breakfast is not very suitable for toddler as it was a set meal with little options. Staff was also very thoughtful to provide a little bathmat for my toddler to use.
      Reviewed November 14, 2017
      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
      Responded November 16, 2017
      The Crystal Resort Sun Moon Lake
      12345
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