The Excelsior Hong Kong
The Excelsior Hong Kong
See all 56 photos

"Staff were authentically friendly and helpful."

Allison

22 April 2018

Entrance The Excelsior Hong Kong

Entrance

  • 25 m²/269 ft²
  • Shower and bathtub
  • 1 super king bed
See more
Lobby The Excelsior Hong Kong
Lobby
See all 56 photos
Fitness center The Excelsior Hong Kong
Fitness center
See all 56 photos
Bar The Excelsior Hong Kong
Bar
See all 56 photos
See map The Excelsior Hong Kong
See map
Exceptional
Location
9.1
See all 56 photos The Excelsior Hong Kong
See all 56 photos
Removed from saved list

The Excelsior Hong Kong

Exceptional location
See what's nearby
Excellent
From 1313 reviewsSee what guests said
8.1
Recommended by 89% of guests
Value for money7.5
Distance to city center1. Km
Location rating9.1
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport26.5 km
Has restaurantYes
  • 230 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Last booked 6 hours ago
Superior Harbour View
Superior Harbour View
...
  • Partial sea view
  • 30 m²/323 ft²
  • 1 queen bed or 1 king bed
Enter dates to see prices
Executive Superior Room King
Executive Superior Room King
...
  • City view
  • 26 m²/280 ft²
  • 1 king bed
Enter dates to see prices
Twin Superior Harbour View
Twin Superior Harbour View
...
  • Partial sea view
  • 30 m²/323 ft²
  • 2 single beds
Enter dates to see prices
Executive Superior Room Twin
Executive Superior Room Twin
...
  • City view
  • 26 m²/280 ft²
  • 2 single beds
Enter dates to see prices
Standard King Room
Standard King Room
...
  • 25 m²/269 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Superior King Room
Superior King Room
...
  • 26 m²/280 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Deluxe Twin Room with Harbour View
Deluxe Twin Room with Harbour View
...
  • 34 m²/366 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Deluxe King Room with Harbour View
Deluxe King Room with Harbour View
...
  • 34 m²/366 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Superior Twin Room
Superior Twin Room
...
  • 26 m²/280 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Executive Suite with Partial Harbour View
Executive Suite with Partial Harbour View
...
  • City view
  • 55 m²/592 ft²
  • 1 king bed
Enter dates to see prices
Have a question for The Excelsior Hong Kong?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about The Excelsior Hong Kong

More about The Excelsior Hong Kong

"Location is great !"

Reviewed 05 March 2018

peter from Philippines

|

Couple

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

Chinese cuisine
Chinese cuisine
ToTT's and Roof Terrace at The Excelsior, Hong Kong
40 m Chinese, European, International
Shanghai Lu Yang Cun Restaurant
50 m Chinese
Hop Fat Restaurant
200 m Chinese, Diner
Asian cuisine
Asian cuisine
Yee Tung Heen
20 m Asian, Chinese
Tonkichi Japanese Restaurant
50 m Asian, Japanese, Sushi
Kung Tak Lam Shanghai Vegetarian Restaurant(The World Trade Centre)
50 m Asian, Chinese, Vegan
Japanese cuisine
Japanese cuisine
Katte Shabushabu
90 m Japanese
Shika Teppan-Yaki
220 m Japanese
Toba Nagoya Cuisine
240 m Japanese

What they offer

"Nice location."

Richy from Philippines

|

Family with older children
Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show more

Some helpful facts

Show more

Real reviews from real guests

Agoda Reviews (1313)Booking.com Reviews (1170)
8.1
Cleanliness8.1
Facilities7.7
Location9.1
Room comfort and quality8.1
Service8.1
Value for money7.5
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
简体中文
繁體中文 (香港)
日本語
more
Room type
Superior Harbour View
Twin Superior Harbour View
Executive Superior Room King
Executive Superior Room Twin
more
Search reviews
Now you can search for any keyword within the reviews
Showing 988 verified guest comments
12345
8.0
Excellent
Wee from Malaysia
Business traveler
Standard Room Twin
Stayed 2 nights in February 2018
Hotel”
Comfortable, Easier Parking, Nice Hotel
Reviewed August 07, 2018
10.0
Exceptional
Goh from Singapore
Business traveler
Stayed 1 night in July 2018
Value for the money”
This is my first time stay in this hotel, I am very happy during the staying. Also, the staff try her best to arrange the room as per my requirement. Good location. Will stay again in this hotel.
Reviewed July 25, 2018
7.2
Very good
TAN from Malaysia
Business traveler
Standard King Room
Stayed 1 night in July 2018
Good location”
Good location
Reviewed July 17, 2018
8.8
Excellent
Mei from Hong Kong
Solo traveler
Standard King Room
Stayed 1 night in July 2018
Excellent service”
Staffs in the check in counter were so efficient. Requested to have early check in, staff was very sincere and offered me right away. The room assigned was even a newly renovated with great view. Loved it. I noticed express check out service was provided, but the related form to fill looked a bit complicated, so I decided to check out thru counter when there were not many people queuing up. In fact, it only took me only few mins.
Reviewed July 14, 2018
6.8
Good
Lai from Singapore
Business traveler
Stayed 1 night in June 2018
No frills for business travellers”
Efficient both checking-in & out and decent room size. Bathroom abit old.
Reviewed July 11, 2018
8.8
Excellent
Li from Singapore
Family with young children
Stayed 5 nights in June 2018
Excellent service! ”
The service at the reception was wonderful!! I would especially like to give thanks to the receptionist Ms Neila! She was so very courteous and cheerful, asking how was our flight here and making us felt very welcome! When the room we booked couldn’t place an extra bed for my child, she upgraded us to a bigger room. Before this incident I was already very impressed by the warm welcome she gave us, this left an even better impression of her and the hotel. She was very professional in her service! Thank you Neila and Exclesior!
Reviewed June 13, 2018
9.6
Exceptional
Brian from Philippines
Couple
Stayed 4 nights in August 2017
Exceptional”
so fa the most convenient hotel for me. from the airport. only take the airport express and free airport shuttle bus takes you straight to the hotel. Excelsior is very convenient in causeway bay. all shopping locations are very near and the mtr stations are just around the corner.
Reviewed June 06, 2018
10.0
Exceptional
Allison from United Kingdom
Business traveler
Stayed 1 night in April 2018
friendly staff, great location and amazing views”
A great stay for visitors and for residents to have a staycation. Staff were authentically friendly and helpful. Rooms were ideal and had everything you need. Restaurants inside the hotel were plenty and lots to do outside of the hotel.
Reviewed April 22, 2018
10.0
Exceptional
Allison from United Kingdom
Couple
Executive Superior Room King
Stayed 1 night in April 2018
great location, friendly staff and great views”
We stayed here for one night. Staff in the Executive Lounge were very friendly and served us with great hospitality. Great views of the harbour and plenty of options within the hotel to eat and drink.
Reviewed April 22, 2018
7.2
Very good
KYEONG from South Korea
Business traveler
Standard Room Twin
Stayed 1 night in April 2018
Good location ”
Convenient to stay for good location.
Reviewed April 18, 2018
8.0
Excellent
Yin from Brunei Darussalam
Business traveler
Standard Room Twin
Stayed 1 night in March 2018
Very good”
Excellent location
Reviewed April 16, 2018
9.2
Exceptional
Serge from Philippines
Couple
Stayed 3 nights in April 2018
Back again and Happy”
The Excelsior, though expensive, is a favourite of mine. Service is exemplary of Mandarin Oriental Group and attention to detail is clearly there, from the doorman through the receptionist to the room attendants. I definitely recommend this hotel and will gladly return - even if they do unfairly bump up the rate for the Rugby Sevens.
Reviewed April 09, 2018
8.8
Excellent
Richy from Philippines
Family with teens
Standard Room Twin
Stayed 5 nights in January 2018
nice location”
nice location. friendly staff.
Reviewed April 04, 2018
8.8
Excellent
Pui from Australia
Business traveler
Stayed 1 night in October 2017
Excellent”
A bit pricy during a Chinese National day ...
Reviewed March 28, 2018
Dear Carol, Thank you for staying with us. Look forward to welcoming you soon again. Warm regards, The Excelsior, Hong Kong
Responded March 29, 2018
The Excelsior Hong Kong
8.8
Excellent
KAREN from Philippines
Couple
Stayed 2 nights in March 2018
Weekend in Causeway Bay”
Enjoyed our short werkend break. Hotel near Sogo, Wellcome Supermarket, lot of walking places nearby. Easy access to MTR stations. Lots of resto and juice stands. Will definitly book here again. One thing, the Hainanese Chicken rice in the hotel is not the same one as good as it was before. Many years back.
Reviewed March 09, 2018
Dear Karen, Thank you for staying with us and your continuous support over the years. We look forward to welcoming you back again in the near future. Warm regards, The Excelsior, Hong Kong
Responded March 19, 2018
The Excelsior Hong Kong
8.0
Excellent
peter from Philippines
Couple
Standard King Room
Stayed 4 nights in February 2018
location great”
location is great ! lives up to the mandarin oriental group name
Reviewed March 05, 2018
Dear Peter, Thank you for staying with us. We look forward to welcoming you back again in the near future. Warm regards, The Excelsior, Hong Kong
Responded March 08, 2018
The Excelsior Hong Kong
2.8
Leong from Singapore
Business traveler
Stayed 1 night in February 2018
Poor location with taxi rank with long que and hotel staff do not want to help saying taxis are not ”
Poor location with taxi rank with long que and hotel staff do not want to help saying taxis are not their responsibilities and I ended up very late for meetings. Hotel transport cannot be arranged even I wanted to pay for it and concierge replied they need 24 hrs to make arrangements and taxi with many people waiting for taxis.
Reviewed March 02, 2018
Dear Leong Thank you for staying with us. We are sorry to read that your experience was not up to our standard. We will review your comment with our Concierge department and ensure corrective action is taken. Looking forward to having another chance to welcoming you back again in the near future. Warm regards, The Excelsior, Hong Kong
Responded March 05, 2018
The Excelsior Hong Kong
8.8
Excellent
wayne from Ireland
Solo traveler
Superior Harbour View
Stayed 1 night in June 2017
nice hotel.”
enjoyed my stay here. nice clean rooms and friendly staff.
Reviewed March 01, 2018
Dear Wayne, Thank you for staying with us. We're glad that you enjoyed your experience. Look forward to welcoming you back again in the near future. Warm regards, The Excelsior, Hong Kong
Responded March 08, 2018
The Excelsior Hong Kong
7.6
Very good
Lelita from Australia
Family with teens
Standard Room Twin
Stayed 2 nights in February 2018
Center”
Great central location for shopping, food. Always stays in Excelsior on every visit to Hongkong. Totts bar at 34th Floor has fantastic view.. enjoyed a drink there.
Reviewed February 25, 2018
Dear Lelita, Thank you for continuous support! We are delighted that you enjoyed our location, food and the view from ToTT's. We look forward to welcoming you back again soon. Warm regards, The Excelsior, Hong Kong
Responded March 08, 2018
The Excelsior Hong Kong
8.0
Excellent
Amanda from Singapore
Family with young children
Stayed 5 nights in January 2018
Upgraded Room ”
Was offered to upgrade room at the reception at a cost. But the room given was not as mentioned by the staff. It was very small for a upgraded room. As it was late at night, we stayed one night The next morning, we requested to change to another bigger room, they give us a bigger room and waive the first night upgraded room charge. Hope this is a just a mistake by the staff that has given us a wrong room. Other than this experience, the hotel is great as is clean, new renovated. And the location is good for food and shopping.
Reviewed February 02, 2018
Dear Amanda, Thank you for staying with us. We are glad that you enjoyed the overall experience and look forward to welcoming you in the near future again. Warm regards, The Excelsior, Hong Kong
Responded February 21, 2018
The Excelsior Hong Kong
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss