The Heritage Madurai Hotel
The Heritage Madurai Hotel
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"Room spacious and clean"

Sharif

05 September 2017

Standard Double - Bed The Heritage Madurai Hotel
Standard Double - Bed
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Lobby The Heritage Madurai Hotel
Lobby
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Interior view The Heritage Madurai Hotel
Interior view
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Interior view The Heritage Madurai Hotel
Interior view
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See map The Heritage Madurai Hotel
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Excellent
Location
8.0
See all 28 photos The Heritage Madurai Hotel
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Excellent
From 323 reviewsSee what guests said
8.5
Recommended by 87% of guests
Value for money8.4
Distance to city center3.00 Km
Location rating8.0
Nearest airportMadurai Airport (IXM)
Distance to airport11.4 km
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
9.1
Exceptional
Room comfort & quality
This property is in high demand!Last booked 9 hours ago
Luxury Pool Villa
Luxury Pool Villa
...
  • Garden view
  • 92 m²/990 ft²
  • 1 king bed
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Club Double
Club Double
...
  • Garden view
  • 46 m²/495 ft²
  • 1 double bed
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Standard Double
Standard Double
...
  • City view
  • 37 m²/398 ft²
  • 1 double bed or 2 single be...
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Premium Villa
Premium Villa
...
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    Special Offer - Double Room
    Special Offer - Double Room
    ...
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      Special Offer - Double Room
      Special Offer - Double Room
      ...
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        Villa Shared Bed
        Villa Shared Bed
        ...
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          Standard Single
          Standard Single
          ...
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            Special Offer - Double Room
            Special Offer - Double Room
            ...
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              Deluxe Villa
              Deluxe Villa
              ...
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                More about The Heritage Madurai Hotel

                More about The Heritage Madurai Hotel

                "We had a great stay."

                Reviewed 30 November 2016

                SURABHI P. from Singapore

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                Family with young children

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What they offer

                "Courteous staff and nice rooms."

                Srinivas from India

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                Family with young children
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                Property's guest policies

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                Some helpful facts

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                Announcements

                Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

                Real reviews from real guests

                Agoda Reviews (323)Booking.com Reviews (534)
                8.5
                Cleanliness8.6
                Facilities8.2
                Location8.0
                Room comfort and quality9.1
                Service8.8
                Value for money8.4
                Provided by verified guests of Agoda
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                Club Double
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                Standard Double
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                Showing 245 verified guest comments
                12345
                3.2
                Francesca from United Kingdom
                Couple
                Club Double
                Stayed 2 nights in September 2018
                Stolen property & rats ”
                Upon arrival to our room, we found the area and block of rooms to have rats. To our surprise and disgust, we almost stepped on a rat while trying to return to reception. The WiFi was consistently poor and we had a lot of trouble maintaining a connection. The hotel apologised about the rat issue and moved us to another room, however, while their porter moved our things, serveral items went missing from our bags, namely a pair of designer jeans. The hotel then blamed us for trusting the porter! We made a police report but the hotel still did nothing to resolve the situation. Porkodi, the guest relations manager, was particularly unhelpful because she promised us money towards the items which the hotel did not deliver. Overall a very disappointing stay, not 5* at all.
                Reviewed September 14, 2018
                7.6
                Very good
                Karthik
                Family with young children
                Luxury Pool Villa
                Stayed 1 night in August 2018
                Very good”
                Great hotel that represent the local culture. Unique experience. Good customer care.
                Reviewed August 28, 2018
                9.6
                Exceptional
                Bala from United Kingdom
                Family with teens
                Luxury Pool Villa
                Stayed 1 night in July 2018
                Exceptional”
                Excellent experience, but the travel desk was reluctant to help and organize call taxi. But the front office people were very friendly!
                Reviewed August 06, 2018
                10.0
                Exceptional
                Nirmala from Malaysia
                Family with young children
                Club Double
                Stayed 1 night in July 2018
                Absolutely superb environment, excellent staff and awesome rooms”
                I would definitely come back for their garden concept and exceptional rooms!
                Reviewed July 16, 2018
                8.8
                Excellent
                Peggy from United States
                Couple
                Club Double
                Stayed 2 nights in July 2018
                very peaceful property”
                This is a lovely hotel with very kind staff. Although it is a big hotel, it never seems it, well laid out and quiet. My only complaint is it is a bit far from the center but very easy to grab a tuk tuk.
                Reviewed July 11, 2018
                9.6
                Exceptional
                Thao from United States
                Couple
                Luxury Pool Villa
                Stayed 3 nights in July 2018
                Very nice hotel”
                great peaceful location. excellent Tamil food and service. very well taken care of
                Reviewed July 05, 2018
                4.8
                Selvaraja from Malaysia
                Business traveler
                Standard Double
                Stayed 1 night in April 2018
                The room arrangement on the air cond vs position of bed set up”
                The room bed arrangement versus the air cond position is wrongly positioned. The room is very hot during night and cannot sleep. The food are very expensive and not up to the tasty mark.
                Reviewed June 28, 2018
                9.6
                Exceptional
                narmada from United States
                Group
                Standard Double
                Stayed 3 nights in June 2018
                beautiful traditional architecture hotel”
                the hotel has a very calm atmosphere and is the best hotel in Madurai. The staff were very helpful and accommodated all our request. the SPA services were good.
                Reviewed June 17, 2018
                10.0
                Exceptional
                Francis from India
                Group
                Club Double
                Stayed 1 night in May 2018
                Home away from home”
                This is my second visit to heritage and the place has always been my first choice whenever I visit Madurai, it’s most the serene place one can find in a busy fast moving city like Madurai. The property is wide spread and turns into a perfect place to unwind and relax with family and friends.
                Reviewed May 21, 2018
                10.0
                Exceptional
                Manish from India
                Group
                Standard Double
                Stayed 1 night in June 2017
                Nice place ”
                Very good place to stay , very good staff , rooms are good , love nature around the place
                Reviewed May 20, 2018
                9.2
                Exceptional
                Ashwin from India
                Family with teens
                Luxury Pool Villa
                Stayed 1 night in May 2018
                Wonderful stay”
                Nice heritage experience! Friendly staffs and good food :)
                Reviewed May 07, 2018
                9.2
                Exceptional
                Syed from India
                Family with young children
                Luxury Pool Villa
                Stayed 1 night in April 2018
                Great property ”
                5star hotel, reasonably priced, great staff, always greeted with a smile..I will strongly recommend the pool villas
                Reviewed May 04, 2018
                9.6
                Exceptional
                THARMANANDAN from United Kingdom
                Family with young children
                Standard Double
                Stayed 1 night in April 2018
                95”
                Excellent
                Reviewed April 10, 2018
                10.0
                Exceptional
                Alison from United Kingdom
                Couple
                Standard Double
                Stayed 1 night in April 2018
                Lovely room”
                Fantastic room and facilities. Having never stayed in this type of hotel before I have nothing to compare it to. Pool was lovely, food was good. Great spread at breakfast. Would go back again
                Reviewed April 08, 2018
                6.8
                Good
                Veronica from United Kingdom
                Couple
                Luxury Pool Villa
                Stayed 6 nights in March 2018
                Great hideaway from the madness which is Madurai ”
                When you go through the beautiful polished gates you enter a quiet serenity of lush grounds and space. The room was lovely and big and we had our own private pool and the bathroom was also huge. We found that due to the heat we went out in the mornings, came back and could relax in our own space and cool down then go out again late afternoon. The staff arranged drivers when we needed them but you can just walk out and get a Tuktuk very easily. We found an early morning walking tour with Vannakkam Maduria which was well worth the early start and would recommend. The only areas in the hotel that bothered us were the bar and dinning area, both are in need of updating and redesigning to fulfil their potential to give the hotel 5 stars.
                Reviewed April 06, 2018
                10.0
                Exceptional
                Alison from United Kingdom
                Couple
                Club Double
                Stayed 2 nights in April 2018
                Fantastic stay ”
                The room we had was very spacious and clean. The staff couldn't do enough to help with any queries, and always with a smile. Food was great. Pool was great. A wonderful place to relax. Wish we could have stayed longer!
                Reviewed April 06, 2018
                9.6
                Exceptional
                Nauwroz from Singapore
                Solo traveler
                Luxury Pool Villa
                Stayed 6 nights in October 2017
                A nice Nostalgia Location. ”
                Very nice hotel with good customer service and the hotel actually gives you a good nostalgia feeling of olden day environment.
                Reviewed April 03, 2018
                3.6
                Prashant from United Arab Emirates
                Couple
                Standard Double
                Stayed 1 night in March 2018
                The hotel staff seemed to be lazy. The rooms were not wellMaintianed, equipments were not clean ”
                Flush handle was broken. Staff was inattentive.
                Reviewed March 14, 2018
                6.8
                Good
                Saravanan from Malaysia
                Family with young children
                Luxury Pool Villa
                Stayed 2 nights in February 2018
                Real Heritage”
                This is the second time staying in The Heritage. It's a resort concept hotel surrounded by greens. Food was good. Staffs are welcoming.
                Reviewed March 05, 2018
                10.0
                Exceptional
                Siveshen from South Africa
                Couple
                Standard Double
                Stayed 2 nights in March 2018
                Excellent Hotel Stay”
                Overall stay was excellent. Easy check in and friendly staff. Even managed to secure a free room upgrade. The hotel is about 5km away from the Sri Meenakshi temple. The food at the restaurant was good especially their milkshakes. Breakfast was good, the usual hotel breakfast. Room was spacious. Will definitely recommend this hotel to anyone. Value for money. Note when visiting the Sri Meenakshi Temple, you not allowed to take cameras, mobile phones, bags and shoes into the temple. Can securely leave them at the counter at either the west or north tower but have to endure the queues.
                Reviewed March 05, 2018
                12345
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