The Kala Hotel
The Kala Hotel
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"Lovely helpful staff."

Anna

05 March 2018

Deluxe - View The Kala Hotel
Deluxe - View
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Lobby The Kala Hotel
Lobby
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Lobby The Kala Hotel
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Beach The Kala Hotel
Beach
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Very good
Location
7.6
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The Kala Hotel

Very good location
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Very good
From 532 reviewsSee what guests said
7.9
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

Room choices
8.6
Excellent
Room comfort & quality
2 Bedroom Pool Villa
2 Bedroom Pool Villa
...
  • Ocean view
  • 228 m²/2454 ft²
  • 1 queen bed and 1 king bed
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Duplex Pool Villa
Duplex Pool Villa
...
  • Ocean view
  • 170 m²/1830 ft²
  • 1 double bed
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2 Bedroom Deluxe Suite
2 Bedroom Deluxe Suite
...
  • Garden view
  • 80 m²/861 ft²
  • 1 single bed and 1 double b...
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Deluxe
Deluxe
...
  • Sea view
  • 45 m²/484 ft²
  • 1 king bed
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • 45 m²/484 ft²
  • Executive lounge access
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Family Two-Bedroom Suite
Family Two-Bedroom Suite
...
  • 80 m²/861 ft²
  • Shower and bathtub
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Presidential Suite
Presidential Suite
...
  • 208 m²/2239 ft²
  • Shower
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Duplex Pool  Villa
Duplex Pool Villa
...
  • Balcony/terrace
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Deluxe Room Breakfast Included
Deluxe Room Breakfast Included
...
  • Balcony/terrace
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Family 2 Bedroom Half-Board
Family 2 Bedroom Half-Board
...
  • Balcony/terrace
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More about The Kala Hotel

More about The Kala Hotel

"Nice hotel with view."

Reviewed 05 January 2017

Chun C. from Taiwan

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An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Staff are absolutely lovely."

Bartlomiej from Australia

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Solo traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (532)Booking.com Reviews (198)
7.9
Cleanliness8.3
Facilities7.3
Location7.6
Room comfort and quality8.6
Service8.2
Value for money8.0
Provided by verified guests of Agoda
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2 Bedroom Deluxe Suite
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Showing 421 verified guest comments
12345
10.0
Exceptional
Arjjn from Netherlands
Couple
Deluxe
Stayed 4 nights in August 2018
Excellent accomodation”
We loved the ambiance at the hotel, we had a great spacious room and the view at the Deck is perfect!
Reviewed September 04, 2018
10.0
Exceptional
Sherendeep from Indonesia
Couple
Duplex Pool Villa
Stayed 3 nights in August 2018
Awesome stay with the resort ”
The resort is very nice and clean. The view is awesome. We stayed in the pool villa, it was great. Pool and the room are very well maintained. The staffs are very nice and helpful. The breakfast is superb too.
Reviewed September 03, 2018
9.6
Exceptional
Daniel from Canada
Family with young children
Duplex Pool Villa
Stayed 6 nights in August 2018
Amazing views”
Great place to get away from it all with stunning views. Staff did very best to accommodate and were very friendly.
Reviewed August 22, 2018
7.6
Very good
Witthada from Thailand
Couple
Deluxe
Stayed 4 nights in August 2018
Great view and relaxing ”
The resort itsself is a nice resort with great view from the hill overlook the sea and Chaweng beach. Big room with amazing sea view terrace. The staffs are good especially Nok in the restaurant is such a great person. Breakfast serves from early morning until 10 pm! That means we can wake up late and still be able to have it. There are choices for breakfast but all are great to be honest we don’t need a buffet breakfast. The location is a bit far from Chaweng town to walk to, whether taxi or rent a scooter. There can’t be access to the beach but the resort has the canoe so you can take it to the neighbor beach or just jump to the sea in front of the resort is also possible. We had a good stay.
Reviewed August 18, 2018
8.4
Excellent
Thai from Thailand
Couple
Duplex Pool Villa
Stayed 2 nights in July 2018
Very good location with ocean view!”
It’s the place where I could enjoy peaceful and beautiful view! The place was gorgeous, both the room style and swimming pool with jaguzzi but still a couple of things needed. It would be better to provide the doormat at the front of the room, working table and sofa in the room. The front desk gave us unexpected answers when we asked for the a little late check-out.
Reviewed August 05, 2018
5.6
Anisa from South Africa
Family with teens
FAMILY SUITE 2 BEDROOM
Stayed 3 nights in July 2018
Kala..disappointing ”
Stunning views. Infinity pool with ocean views. Very poor lighting in rooms and lots of stairs to climb if you have young children and elderly . Phiyo and Nok are very helpful in the restaurant. Good to have breakfast from 6am to 6pm as you can sleep in. However, you pay fine dining prices for even a light meal pizza in their only restaurant that’s not even up to standard. So rather eat out in nearby eateries.Hire a motorcycle or car for easy access to explore the area. Taxis pass regularly outside hotel, just flag them down. We stayed at a 4 * star hotel in Nai Harn for 9 days before Kala and the overall experience was amazing compared to Kala.
Reviewed July 22, 2018
7.6
Very good
Lynette from Australia
Family with teens
Deluxe
Stayed 7 nights in July 2018
Kala family holiday”
Nice hotel is in a nice location. Close to a very nice beach and good beach front restaurant. The hotel staff were all very nice and catered for our daughters food allergy. Our room had fantastic views. The rooms were cleaned daily if you wanted. Our room was up at the road level but were not worried by the traffic noise. The pool was very nice also with great views. Being built on the side of a hill it does not work for people who have trouble with stairs. But the upside of this is the fantastic views from all around the hotel. Breakfast was always nice. Lunch and dinner is expensive so we ate in town or at the beach restaurant. The hotel does need a bit of a 'spruce up', however we would recommend it to our friends.
Reviewed July 21, 2018
3.6
rebecca from Hong Kong
Solo traveler
Deluxe
Stayed 2 nights in June 2018
Very run down, terrible service and NO management on site!!”
Save your money and go elsewhere. I had a lot of issues as the places we pretty run down, wanted to snorkel but all the equipment was broken. Staff were very poorly trained for a 'luxury' hotel. I had numerous issues, which is to be expected with an older building - however, when I wanted to speak to a manger I found out there was NO management on site! So none of my issues could be resolved. The place was a joke to be honest and is in desperate need of some management and staff training. Food was insanely expensive to, even the staff agreed.
Reviewed June 13, 2018
8.8
Excellent
Atthaphon from Thailand
Business traveler
Deluxe
Stayed 1 night in May 2018
Nice hotel on the hill.”
Very nice hotel on the hill. Love the setting and room layout. Big breakfast. Only problem was we were waiting for the technician to come and fix the water cattle for 20 mins, and there were no replacement!
Reviewed June 05, 2018
7.2
Very good
Jonathan from United States
Couple
Deluxe
Stayed 3 nights in December 2017
Nice Hotel”
This was a nice hotel. Small with a great view of the ocean. Wish I spent the extra money for a room with a private pool. The location is a little out of the way, not within walking distance of anything. The hotel has access to a car or motorbike rental that was very reasonably priced with cars in great condition. Food at the restaurant was a bit limited but good. Great quiet weekend spot.
Reviewed May 12, 2018
8.0
Excellent
Marisa from Thailand
Couple
Deluxe
Stayed 1 night in February 2018
Spacious & clean room”
Spacious and clean room. Good place for relaxation. Recommend for person who enjoy living peaceful. But don’t recommend for person who love nightlife. Friendly staff & good service mind cons: this hotel is located next to the sea with beautiful scenery. But no beach.
Reviewed May 10, 2018
6.0
Raphael from France
Couple
Duplex Pool Villa
Stayed 5 nights in April 2018
Beautifull view, but worn down hotel ”
The hotel has clearly seen better days and is in a bad shape. The view, which is amazing, is breathtaking, and is the main reason of my visit to this place.
Reviewed May 05, 2018
9.2
Exceptional
Jason from United States
Couple
Duplex Pool Villa
Stayed 5 nights in April 2018
Spectacular Resort”
Incredible views, beautiful infinity pools, good food, and all around an amazing place. Only complaint was a mouse that infiltrated our room and a staff and management that couldn’t do anything about it. Even with that glitch, this place was so spectacular that we’d still recommend it!
Reviewed May 01, 2018
5.6
QIU from Thailand
Solo traveler
Deluxe
Stayed 1 night in April 2018
not convinient ”
This is no water pot in the room , and no tissue at the living room , no hand towel , the bed pillows are very damp,bath tub is not clean at all , lots is sand inside. View is ok and breakfast is good. Hopefully hotel can improve it!
Reviewed April 30, 2018
8.8
Excellent
Robert from United Kingdom
Solo traveler
Deluxe
Stayed 1 night in April 2018
Was probably once a spectacular hotel but...”
It’s now seen better days for sure! If you can get it for £45 a night like we did then it’s a bargain though as the rooms are beautiful. The main issue is that everything is just in need of a little love and care because it’s starting to look quite ngeclected. Also the amazing views are largely blocked by trees which is surely a fairly quick fix and then it’d live up to what you expect from the photos
Reviewed April 21, 2018
3.2
zarina from Singapore
Solo traveler
Duplex Pool Villa
Stayed 1 night in April 2018
Rude receptionist”
The villa was amazing but thats it. The KALA obvious downfall from their previous glory due to their staff. The staff no where to be found, they dont pick up the phone either. They really show it to you that they are "doing you a favour" when they are working. Breakfast was pathetic. Better hotel next door.
Reviewed April 18, 2018
6.0
Christopher from Australia
Couple
Deluxe
Stayed 2 nights in March 2018
Could be better”
Hotel just lacked the service and quality that we would expect from a property like this. Although staff were friendly and helpful, things were taking to long or unavailable. Prices were high for food and drinks as well.
Reviewed April 04, 2018
10.0
Exceptional
Anna from Brunei Darussalam
Couple
Duplex Pool Villa
Stayed 2 nights in March 2018
Pool villa with ocean view perched on cliffs ”
Stunning pool villa with panoramic views of the sea perched on cliffs. Lovely helpful staff. Great getaway if you want to just chill by the hotel and enjoy the facilities. If staying at the pool villa I recommend to stay at least 3 nights to fully enjoy the villa
Reviewed March 05, 2018
10.0
Exceptional
Chris from Canada
Couple
Deluxe
Stayed 2 nights in January 2018
Loved the Kala!!!”
From the moment we opened the entrance & saw the view we fell in love with the Kala! The staff are attentive & caring - altogether a great experience - highly recommend it. PS used the complimentary kayak to explore nearly beaches - a real bonus. Note to management: The snorkelling masks need to be replaced - they are not watertight.
Reviewed February 24, 2018
7.2
Very good
Praewprai from Thailand
Solo traveler
Deluxe
Stayed 2 nights in February 2018
Good place, "Horrible" Staff at Dining”
The room is beyond my expectation, because the pictures on Agoda look really bad. It's a good room with a lovely view of the sea compared to the price you'd get. The hotel has the private package for the trip to Mudsoom island, however the day we went the wave was too high, so we had only a chance to go to Koh Tan. The driver ( the caretaker from the hotel), he was very lovely and took care of us two girls very well. One horrible thing, I would always remember about my trip staying at the Kala is that there was one dining staff who was "Very" rude to us, about receiving the order. Upon our arrival they told us that they would serve all day breakfast 'till 6pm. I was at 6 and he said that they wouldn't serve anything anymore because... looking at his watch, it's over few minutes by his watch. And that wasn't as upsetting as how rude in manners and words he talked to me. I am Thai and there are slangs and words that's considered rude. So, i have to say It was a bad experience.
Reviewed February 21, 2018
12345
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