The Lake Hotel
The Lake Hotel
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Guestroom The Lake Hotel
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Lobby The Lake Hotel
Lobby
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Interior view The Lake Hotel
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Interior view The Lake Hotel
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Excellent
Location
8.7
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What guests are saying:
It was great. We had a good time at this hotel. Friendly and courteous staff. They tried to accommodate our needs as best as they could. I highly recommend this hotel for those who visit Polonnaruwa area.
Sarath from United States
Group
This hotel has been recently renovated and is location in the new town in Polonnaruwa. As the name suggests it is on the lake in Polonnaruwa and it has an excellent open outlook over the lake. It's really peaceful and relaxing. We didn't want to leave.
Ian from United Kingdom
Couple
It was a great one night stay. Beautifully located, family friendly hotel. the staff were great and extemely helpful to all our requests. the hotel was clean and comfortable. would def stay there again. the kids loved the pool!
Vashitha from United Kingdom
Family with teens
We had a nice stay. Only negative thing is that the buffet is pretty expensive and that there aren't any other options in walking distance. A la card food was great and at a reasonable price
Veronika from Germany
Couple
Up in the morning, we were attracted by the view of the lake...I think all rooms face the lake ...
Lili from China
Couple
Very good
From 401 reviewsSee what guests said
7.9
/
10
Excellent room comfort and quality
8.2
Value for money7.7
Location rating8.7
  • Airport transfer

  • Air conditioning

  • Currency exchange

  • Balcony/terrace

Room choices
8.2
Excellent
Room comfort & quality
Deluxe Rooms
Deluxe Rooms
...
  • Room size: 25 m²/269 ft²
  • Lake view
  • 1 double bed
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Superior
Superior
...
  • Room size: 25 m²/269 ft²
  • Lake view
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Double room - De Luxe
Double room - De Luxe
...
  • Shower
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Deluxe Single
Deluxe Single
...
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    Triple Deluxe
    Triple Deluxe
    ...
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      Superior Single
      Superior Single
      ...
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        More about The Lake Hotel

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        Real reviews from real guests

        Agoda Reviews (401)Booking.com Reviews (462)
        7.9
        /
        10
        Cleanliness7.7
        Facilities6.7
        Location8.7
        Room comfort and quality8.2
        Service7.8
        Value for money7.7
        Provided by verified guests of Agoda
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        All guests (401)
        Showing 346 verified guest comments
        12345
        10.0
        Exceptional
        Nicholas from Canada
        Solo traveler
        Deluxe Rooms
        Stayed 1 night in December 2018
        Elephants a great pool”
        The Lake Hotel is a very pleasant place and ideally located for Pollonaruwa. One of the nicest rooms I’ve had, and the staff try very hard. The pool overlooks the lake and a friendly wild elephant hung out there for most of my stay. Wi-Fi doesn’t reach the rooms but works well poolside! Otherwise a great stay
        Reviewed December 04, 2018
        8.8
        Excellent
        Ariel from Singapore
        Couple
        Deluxe Rooms
        Stayed 1 night in November 2018
        Beautiful scenic view of the lake. Near to the Polonnariwa Museum n entrance. ”
        Great we pick this hotel. Scenic n quiet, due to off peak season. A chance visit of the wild elephant Raju who stayed at the lake area. The hotel manager Mr Kanchana was very hospitable as well.
        Reviewed December 02, 2018
        9.6
        Exceptional
        Ruwandika
        Family with young children
        Deluxe Rooms
        Stayed 1 night in December 2018
        Overall Good ”
        A very friendly staff. Tasty food.
        Reviewed December 08, 2018
        6.0
        Ajit from United Kingdom
        Family with teens
        Deluxe Rooms
        Stayed 1 night in July 2018
        An average stay”
        Average facilities at the hotel but swimming pool was better maintained. There wasn't a table available for our dinner, we were asked to stay 20 minutes, but still was not available. We had to go to the hotel next door for a better buffet and for a better price too !!
        Reviewed August 28, 2018
        3.6
        Ashan from Sri Lanka
        Family with teens
        Deluxe Rooms
        Stayed 1 night in August 2018
        Don’t go with children they change separate ”
        I went there with 3 children. I booked 2 double rooms. Agosa site mention each room allowing 2 children free of charge. When i go there staff told need to pay half for children. Even breakfast also. Shame. Completely wrong according to agoda information about hotel. Hotel location was great. Durty pool with lot chemicals. Eyes burning when swim.
        Reviewed August 26, 2018
        4.4
        Gadi from China
        Family with young children
        Deluxe Rooms
        Stayed 2 nights in July 2018
        Potential wasted”
        The hotel is situated on a prime piece of land facing the ancient reservoir, which is both the greatest draw of the hotel and its greatest challenge. Wetland properties require tireless upkeep due to the obvious presence of bugs that breed in these areas. Sadly it looks as if the Lake Hotel has seen its heyday and is now living in the shadow of its later years. The hotel is simply too understaffed to be properly cleaned and the hallways, pool loungers and rooms are daily overrun by bugs of many kinds. This also extends to the food service which is not fresh as it should be and as a result the buffet is not worth anyone’s time. Sadly a hotel that could be way better with different management and staffing.
        Reviewed July 30, 2018
        9.2
        Exceptional
        Sarah from Australia
        Family with teens
        Deluxe Rooms
        Stayed 2 nights in August 2017
        Friendly hotel in a lovely location”
        The staff at the Lake Hotel were extremely friendly and helpful, and the view from the dining room and the room was beautiful. The decor was a bit dated, but for the price we paid we were more than happy.
        Reviewed August 12, 2017
        9.7
        Exceptional
        Shenghua from China
        Group
        Deluxe Rooms
        Stayed 1 night in September 2015
        pleasant stay with valued price ”
        good buffet with very reasonable price
        Room is very clean and comfortable. When we arrvied to the room, AC had already on. Hotel staff is well trained to provide good service. Hotel managemnt speaks good english. Swimming pool is very clean , close to the lake. It is a fantasic stay.
        Reviewed September 28, 2015
        8.7
        Excellent
        Kalinga from Australia
        Couple
        Stayed 1 night in April 2014
        Pleasant Break”
        Location, Close to Monuments, Good Food
        Located right next to the great Lake of Polonnaruwa, this hotel is good for a relaxing break and a reasonably priced stay to see the historic city monuments. Its great to have a morning walk along the bund of the lake where a two-lane road goes along. The breakfast here was very good with a good selection of local food and international menu.
        Reviewed April 28, 2014
        8.7
        Excellent
        Juri from Japan
        Solo traveler
        Deluxe Rooms
        Stayed 1 night in September 2013
        Wild Elephant”
        Lake view , wild elephants , friendly staff
        My rooms was lake view and could see wild elephants from the room. In the restaunrant, there are a few couples, but they were waiting for their dishes for a long time. I had to depart for other area in next morning. So, i told the staff I may be not able to take breakfast when I checked-in. In next morning, she brought lunch box for me... she was very kind!
        Reviewed October 08, 2013
        8.0
        Excellent
        Juan from Spain
        Couple
        Stayed 1 night in July 2013
        Fantastic views not good services while dinning”
        Views, beds, swimming pool
        The hotel was in general very nice and cosy (fantastic views of the lake from the rooms and swimming pool) but we had a bad experience for the dinner. The waiters were not very well managed/trined and we had to wait of the order of 25-30 minutes to get the drinks + another 10-15mins more to get the starters (which where a simple salad). The restaurant was not even half full and for our frustration we saw them bringing plates and then leave them unattended for several minutes in one service table before bringing then finally to the tables. Very poor service during the dinner
        Reviewed July 28, 2013
        7.6
        Very good
        Nandita
        Couple
        Deluxe Rooms
        Stayed 2 nights in August 2018
        Good Hotel but can be even better”
        The room we received was on ground floor, when you step out, it would directly be on to lake front. Lake was somewhat dry due to the massive drought in the north central area. What we liked: *Daily cleaning service and daily replenishing of toiletries (shampoo, shower gel and conditioner provided; with shower caps etc). *Bed linen and towels were fresh *View outside of the room * Staff were helpful - Security personnel were quite helpful on local knowledge. What could be improved: *Lighting in the room was abysmal. Fairly minimum romantic kind of a lighting . Only one light on ceiling and two (dim) bedside lamps. Some parts of the room were in darkness. *Water pressure (so evident in wash basin) seems quite low for a big hotel. *Noise - When there is a big party in the reception / dining hall with loud noise and music, that gets drilled into nearby rooms which will require ear plugs for the room occupants.
        Reviewed August 31, 2018
        4.0
        Meriam from United Kingdom
        Family with young children
        Deluxe Rooms
        Stayed 1 night in August 2018
        Acceptable”
        location was good but it was not worth the spend. it was more for locals run by hotel co-opration. when we were there full of locals and very loud DJ party in the night.
        Reviewed August 16, 2018
        9.2
        Exceptional
        jennifer from Philippines
        Couple
        Deluxe Rooms
        Stayed 1 night in October 2017
        Best view...you will wake up in the morning with flock of birds flying evrywhere ...............,er”
        The hotel offers fantastic view and serene atmosphere...flocks of birds flying along the lake...monkeys everywhere ..its like a hotel in the forest with river on it...the pool offers fantastic view while you are eating in their resto with great food! We enjoyed our stay and feell satisfied because we got a very good offer from Agoda...you willnever imagine the price we paid for this deal! thanks again
        Reviewed October 28, 2017
        9.2
        Exceptional
        Kavinda from Sri Lanka
        Group
        Deluxe Rooms
        Stayed 1 night in October 2017
        Great Family Holiday Destination ”
        It was a great holiday destination with great hospitality. All are smile at all the time. Hoyel is little aging but there is a value for money at this place. Food is so delisious. We will be back soon to this property
        Reviewed October 23, 2017
        7.6
        Very good
        Gehan from Australia
        Family with young children
        Deluxe Rooms
        Stayed 3 nights in October 2017
        Potential to be excellent ”
        Great staff, service, food and facilities but let down by minor issues that can easily be fixed (bathroom regrout, reseal, repaint, new tap fittings and a modern LED Tv in the room) Everything else was good. The location is the best you will get in this area.
        Reviewed October 18, 2017
        4.4
        Philip from United Kingdom
        Solo traveler
        Deluxe Rooms
        Stayed 1 night in September 2017
        Old”
        This is a very dated hotel. The rooms are tired and in need of a good lick of paint. They could also do with cleaning better. My bed had hairs in it! There is no internet apart from in the reception area which is not comfortable. Even then it is very slow and does not work at all a lot of the time. The staff are friendly enough but do not seem to really care much. The pool is lovely though and a nice place to relax. The view is also stunning. I was able to watch wild elephants across the lake with an over priced beer. I was there during the dry season so the lake was quite far away. It was a nice walk over to the edge of it. As with many places in Sri Lanka, there are very few options for food outside the hotel. The buffet meal was pretty bland and most of the food was cold even though it should be hot. I would never have the breakfast here again....hugely overpriced and most things such as baked beans were stone cold. If you enjoy that kind of thing while listening to film sound tracks done by pan pipes then this could be your dream hotel! I am sure that there are better hotels in the area to stay in and I would not stay there again.
        Reviewed September 06, 2017
        2.0
        Mohamed from Sri Lanka
        Family with young children
        Deluxe Rooms
        Stayed 1 night in May 2017
        A disgusting place to stay ”
        It's a old hotel, many amenities worn out. Staffs not trained enough, food was ok. They have taken little efforts to improve. Kitchen smells trough the hotel, entrance to swimming pool was disgusting. I killed a large cockroach in the room, old air conditions leaks water inside the hotel.
        Reviewed May 13, 2017
        6.4
        Good
        Fran from Australia
        Couple
        Deluxe Rooms
        Stayed 2 nights in April 2017
        Overall ok ”
        Beautiful view and friendly, helpful staff. Delicious Sri Lankan buffet daily. However updates and attention to detail could turn this hotel into a great place to stay. Our room wasn't properly cleaned when we checked in, the shower flooded and the cracked pool tile cut my foot.
        Reviewed April 20, 2017
        8.0
        Excellent
        SASIRI from Sri Lanka
        Family with young children
        Deluxe Rooms
        Stayed 1 night in September 2016
        Sasiri Jayasinghe”
        We had an amazing experience & excellent view over "Parakrama Samudraya". Never forget their best hospitality. Delicious food(specially breakfast) & Clean rooms. Friendly Staff and a good place to relax with the family.
        Reviewed September 12, 2016
        12345
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