The Pearl Kuala Lumpur
The Pearl Kuala Lumpur
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Deluxe King Room - Afternoon Tea for 2 Included - Bed The Pearl Kuala Lumpur
Deluxe King Room - Afternoon Tea for 2 Included - Bed
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Lobby The Pearl Kuala Lumpur
Lobby
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Interior view The Pearl Kuala Lumpur
Interior view
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Fitness center The Pearl Kuala Lumpur
Fitness center
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See map The Pearl Kuala Lumpur
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Very good
Location
7.4
See all 6 photos The Pearl Kuala Lumpur
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What guests are saying:
TV not function was not good. Aircord not cool.
THIAGARAJAN from Malaysia
Business traveler
stayed before and it wasn't that good. now the rooms are nice. food for the breakfast buffet can be improved though. also have more TV channels
Jaya from Singapore
Solo traveler
Nice hotel and good for business trip
Abdullah from Malaysia
Business traveler
Clean,Friendly Staff..Hotel attached with Shopping Mall..but my Room 1809 the aircond adjuster not functioning..Air-cond cannot adjust..
AHMAD from Malaysia
Couple
Nice and clean hotel, very co-operative staff.
So from Malaysia
Group
Good location Good environment I love high tea very much But need to clarify hotel parking is at the back side entrance to B1&B2. Not the main entrance. So that customer will not cost higher charges of the parking.
Hang from Malaysia
Family with young children
The water pressure in the bathroom is the only problem we faced .. its weak
Asmaa from Kuwait
Family with teens
Good location. Nice staff and the executive floor treatment was great. The private lounge was good. With good food and a lot of good collection of wine and liquor. Room was spacious and clean. I will sure recommend my family and friends to stay here.
Suraesh from Malaysia
Couple
Great location, wonderful buffet style breakfast.
SOK from Malaysia
Couple
+ Spacious room to stay on. + Friendly staffs. + Not to mention the free breakfast is a plus. - In room dining need to improvise further. - WIFI connection is slow.
Norizal from Malaysia
Solo traveler
Good
From 1850 reviewsSee what guests said
6.9
/
10
Recommended by 84% of guests
Value for money7.1
Distance to city center10 km
Location rating7.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport15.1 km
84%

would recommend to a friend

Agoda Preferred Property

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Breakfast [free]

Select your room
This property is in high demand!Booked 17 times since yesterday
Pearl Suite - Afternoon Tea for 2 Included
Pearl Suite - Afternoon Tea for 2 Included
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
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Pearl Premier Room - Afternoon Tea for 2 Included
Pearl Premier Room - Afternoon Tea for 2 Included
...
  • Room size: 34 m²/366 ft²
  • Courtyard view
  • 1 king bed
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Pearl Studio - Afternoon Tea for 3 Included
Pearl Studio - Afternoon Tea for 3 Included
...
  • Room size: 48 m²/517 ft²
  • Courtyard view
  • 1 single bed and 1 king bed
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Deluxe Twin Room - Afternoon Tea for 2 Included
Deluxe Twin Room - Afternoon Tea for 2 Included
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
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Deluxe King Room - Afternoon Tea for 2 Included
Deluxe King Room - Afternoon Tea for 2 Included
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
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Executive Deluxe Room - Afternoon Tea for 2 Included
Executive Deluxe Room - Afternoon Tea for 2 Included
...
  • Room size: 34 m²/366 ft²
  • Courtyard view
  • 1 king bed
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Pearl Family Suite - Afternoon Tea for 4 Included
Pearl Family Suite - Afternoon Tea for 4 Included
...
  • Room size: 68 m²/732 ft²
  • City view
  • 2 single beds and 1 king be...
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Superior Room with breakfast
Superior Room with breakfast
...
  • Non-smoking
  • Shower and bathtub
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Executive Suite
Executive Suite
...
  • Non-smoking
  • Shower and bathtub
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Double Executive
Double Executive
...
  • Bathtub
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More about The Pearl Kuala Lumpur

More about The Pearl Kuala Lumpur

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Xenri
270 m Asian, Japanese, Sushi
Sri Paandi
410 m Asian, Halal, Indian
Satay Sri Melaka
740 m Asian, Malaysian
Chinese cuisine
Chinese cuisine
Restoran Sweet Bean
390 m Chinese
Restoran Teak Kee
620 m Chinese
Loon Sing Oriental Thai Seafood Restaurant Sdn Bhd
840 m Chinese, Seafood, Thai
Halal food
Halal food
Restaurant Al Diafah
3.0 km Halal, Lebanese, Mediterranean
Tarbush
4.9 km Halal, Lebanese, Middle Eastern
Aroma Restaurant
5.1 km Halal, Indian

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (1850)Booking.com Reviews (559)
Cleanliness6.8
Facilities6.9
Location7.4
Room comfort and quality6.4
Service6.9
Value for money7.1
Provided by verified guests of Agoda
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All guests (1850)
All room types
Showing 1049 verified guest comments
12345
8.4
Excellent
Lee
Couple
Deluxe King Room - Afternoon Tea for 2 Included
Stayed 1 night in December 2018
Not bad ”
First time being here. Room and the bathroom was clean. Staff was friendly during check in and very helpful. Couldn't really comment much on the rest of the facilities here as I stayed only for a night and didn't have the chance to use them. Will consider this if I'm coming KL again next time
Reviewed December 16, 2018
Dear Lee, Salam mesra and thank you so much for taking time to share your recent stay experience with us. Your commendable reviews will definitely be another milestone for all of us to strive hard and look forward to welcome you back again for a complete hospitality at The Pearl Kuala Lumpur. Just to share some pointers on your next stay with us, do check out on our Level 5 open air swimming pool and fitness room annexed to it. Also, make it a point to enjoy our complimentary daily free flow of chilled juices, freshly brewed coffee and ranges of imported premium English teas at our Level 23 , Executive Lounge. Should you find time then, do explore the many conveniences in and around our property of great dining experience and shopping extravaganza , all within walking distances. Thank you once again and we will await your wondrous presence very soon. Have a Merry Christmas and Bountiful New Year of 2019. Sincerely, Lawrence Khoh Guest Relation Manager The Pearl
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The Pearl Kuala Lumpur
7.6
Very good
Denise from Malaysia
Family with young children
Deluxe King Room - Afternoon Tea for 2 Included
Stayed 1 night in November 2018
Very good”
good & nice, easy for shopping !
Reviewed December 17, 2018
Dear Denise, Salam mesra and thank you for taking time to pen down your feedback on the recent stay you had at The Pearl Kuala Lumpur. We are very glad to know that your overall stay experience had been pleasant and our service delivery and conveniences in the surroundings had met your expectation. Taking care of our valued guests while they are accommodated with us is very important to us and we constantly ensure that all guests' expectations are always impeccably met. We thank you for rating us commendably and will hope to have your wondrous presence so that we can play host to you again soon. Sincerely, Lawrence Khoh Guest Relation Manager The Pearl Kuala Lumpur
Responded December 17, 2018
The Pearl Kuala Lumpur
10.0
Exceptional
AHMAD from Malaysia
Couple
Deluxe Twin Room - Afternoon Tea for 2 Included
Stayed 1 night in December 2018
PERFECT”
EVERTHING IS PERFECT!
Reviewed December 14, 2018
Dear Encik Ahmad, Salam mesra and thank you for taking time to pen down your feedback on the recent stay you had at The Pearl Kuala Lumpur. We are extremely overwhelmed to know that your overall stay experience had been good and our service delivery had met your expectation. Taking care of our valued guests while they are accommodated with us is very important to us and we constantly ensure that all guests' expectations are always impeccably and seamlessly met. We thank you for rating us so commendably well with a perfect 10 . We would love to have your next wondrous presence so that we can play host to you again, really soon. Lawrence Khoh Guest Relation Manager The Pearl Kuala Lumpur
Responded December 15, 2018
The Pearl Kuala Lumpur
9.6
Exceptional
Li from Malaysia
Solo traveler
Deluxe King Room - Afternoon Tea for 2 Included
Stayed 2 nights in June 2018
Good location and comfortable hotel”
The location of the hotel is convenient with lots of eatery surrounding the hotel. The room is big and comfortable. The complimentary hi-tea was really delicious and enjoyable. The only downside is that the wifi is quite bad/weak. Overall, will definitely recommend this place to others and will be back again in the future.
Reviewed November 08, 2018
Dear Li, Salam mesra and greetings from the The Pearl Kuala Lumpur. Thank you for taking time away to pen down your feedback and review the recent stay experience you have had at our property. Indeed, you were right that our location is a great convenience to many a travellers coming to us. Ensuring every guest with an impeccable and flawless stay is our utmost priority and with a small gesture of complimentary afternoon tea and free flow beverages, is our way of appreciating returning guests who had loved The Pearl as their preferred accommodation provider. We do have a dedicated hi-speed mobile wifi for personal usage where you can carry along with you but it comes with a small fee starting from MYR 35 a day rental, though. Thank you for having us in mind and we definitely would love to welcome you back again, soon. Sincerely, Lawrence Khoh Guest Relation Manager
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The Pearl Kuala Lumpur
8.4
Excellent
Ying from Australia
Business traveler
Deluxe King Room - Afternoon Tea for 2 Included
Stayed 2 nights in October 2018
Value for Money - Great Staff Hospitality”
Location is probably the only concern with no access to public transport but taxi is readily available and cheap in KL. Not quite in Bangsar area as indicated by the Booking Agent but only 10 minutes by car to Mid Valley if you want shopping. There's a modern shopping centre right next door with plenty of food choices and hotel breakfast is very good with reasonable variety to suit most. Room is spacious and clean with basic amenities, while no luxury but excellent value for money – good choice for commercial traveler, particularly if you are not working in the main city area. The best experience is the great hospitality extended by the hotel staff which certainly makes up any down-side of the offering.
Reviewed October 16, 2018
Dear Ying, Salam mesra and we appreciated your taking time to review your recent stay experience at our property.Indeed, we are happy that your overall experience was up to expectation and you had splendid time exploring the beautiful neighbourhood facilities and enjoyed the F&B experience here. On your next trip, could we suggest you check on our Pearl Premier Room which comes with dedicated luxuries like, Nespresso gourmet coffee machine for coffee & tea making facilities, 40” LED television with satellite channels, minibar, Naturatex luxury latex mattress, goose-feathered pillows, controlled corridor access,Bluetooth Technology audio system, soft bathrobes, walk-in rain shower room, bathtub, and our exclusive Elemis Premium toiletries, just to name a few. Also, with the readily available of GRAB cars, moving about in KL city is such a breeze and affordable. We hope to have you back soon for another wonderful and great hospitality. Lawrence Khoh Guest Relation Manager
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The Pearl Kuala Lumpur
8.8
Excellent
MUNIJIT from Malaysia
Business traveler
Deluxe King Room - Afternoon Tea for 2 Included
Stayed 1 night in September 2018
Value for Money Hotel”
Our stay this round was not good because I booked a room facing the city but instead was given a room facing some badly maintained apartments. The breakfast was good, room was clean, staff very friendly. High tea was noting to shout about because guest attacked the food like never seen food before - first come first basis. Keep up the good job.
Reviewed September 20, 2018
Dear Munijit, Salam mesra and thank you for sharing your feedback with regards to the recent stay you have had with us. At The Pearl Kuala Lumpur, our team of passionate and dedicated associates will always do the best to ensure that every guest's expectation is comfortably met. But on certain occasion, when the hotel is running full, we may not be able to fulfil your request though we did our best. On that issue, please accept our apology. We are glad though, that you have found our service delivery and the dining experience was a favourable one for you. Do stay in touch with us and we would definitely love to have you back again and allow us a second chance to do differently to meet up to your expectation. Within you, we remain. Lawrence Khoh Guest Relation Manager
Responded September 21, 2018
The Pearl Kuala Lumpur
8.8
Excellent
Nareerat from Thailand
Solo traveler
Deluxe Twin Room - Afternoon Tea for 2 Included
Stayed 2 nights in December 2018
Clean and convenience”
Staff is nice, room is clean. But check in 3pm quiet late. However comfort bed.
Reviewed December 11, 2018
Dear Nareerat, Salam mesra and thank you for taking time to pen down your feedback on the recent stay you had at The Pearl Kuala Lumpur. We are glad to know that your overall stay experience had been pleasant and our service and products' delivery had met your expectation. On the standard checking in hours, guest may request for an early check-in subject to availability and a nominal surcharge, where applicable. Taking care of our valued guests while they are accommodated with us is very important to us and we will do our best so that any guests' expectations are seamlessly met. We thank you for rating us commendably and would love to have you back again so that we can play host to you, really soon. Lawrence Khoh Guest Relation Manager The Pearl Kuala Lumpur
Responded December 13, 2018
The Pearl Kuala Lumpur
9.6
Exceptional
Hang from Malaysia
Family with young children
Deluxe Twin Room - Afternoon Tea for 2 Included
Stayed 1 night in August 2018
Exceptional”
Good location Good environment I love high tea very much But need to clarify hotel parking is at the back side entrance to B1&B2. Not the main entrance. So that customer will not cost higher charges of the parking.
Reviewed August 25, 2018
Dear Hang, Salam mesra and we are very happy that you have chosen The Pearl Kuala Lumpur as your preferred accommodation while in Kuala Lumpur. Your very commendable rating on your stay experience is much appreciated. In fact, all hotel guests are entitled to a special rate on daily parking when they have their vehicles parked at the basement carparks using the entrances on both sides just behind the hotel building. These carparks are operated by a third party operator where it is also shared with the shopping malls. We are still hopeful of a second chance to have you back with us when you are in Kuala Lumpur. Thank you. Lawrence Khoh Guest Relation Manager
Responded August 27, 2018
The Pearl Kuala Lumpur
10.0
Exceptional
Suraesh from Malaysia
Couple
Pearl Premier Room - Afternoon Tea for 2 Included
Stayed 1 night in August 2018
One night stay ”
Good location. Nice staff and the executive floor treatment was great. The private lounge was good. With good food and a lot of good collection of wine and liquor. Room was spacious and clean. I will sure recommend my family and friends to stay here.
Reviewed August 23, 2018
Dear Suraesh, Salam mesra and thank you for connecting with us with your feedback and reviews on your recent stay at The Pearl Kuala Lumpur. We are very happy that you have enjoyed very much while having us playing host to you during your stay in Kuala Lumpur. Indeed, leaving all guests with great impressions and ensuring a memorable stay, has always been the essence of our 'feel good' hospitality culture. We welcome the wondrous presence of your family and friends as we have all these years with many other happy returning guests. At The Pearl Kuala Lumpur, we always live up to "Our Reputation Proven Through Time". Thank you once again and we would love to have you coming back for another great hospitality deliverance where we always do best. Lawrence Khoh Guest Relation Manager
Responded August 23, 2018
The Pearl Kuala Lumpur
9.6
Exceptional
CHEAH from Malaysia
Business traveler
Deluxe King Room - Afternoon Tea for 2 Included
Stayed 2 nights in August 2018
Car Park Exit”
We are having some hiccups during our exit from car park as we need to look for a counter to pay money. Pls make it easier by getting everything done at the receptionist counter. The rest is all good and the pool is amazing!
Reviewed August 09, 2018
Dear Cheah, Salam mesra and greetings from all of us at The Pearl Kuala Lumpur. Thank you for taking time to relate your stay experience with us and your feedback will be shared for improvement on service delivery. For your kind information, hotel guest who already had their parking ticket endorsed and validated, will need to proceed to a auto-pay machine located at both the hotel lobby or basement 1 to process the payment before going out of the building. Any inconvenience caused is much regretted , however your suggestion have been related to the management Thank you once again and we look forward to having you back with us again soon. Lawrence Khoh Guest Relation Manager i
Responded August 09, 2018
The Pearl Kuala Lumpur
8.0
Excellent
Wantiva from Thailand
Business traveler
Deluxe King Room - Afternoon Tea for 2 Included
Stayed 3 nights in December 2018
Teachers”
I reserved this hotel for the teachers at the school I work for to join in one of the workshops in Kuala Lumpur. I did not stay at the hotel myself, so I only asked them briefly.
Reviewed December 13, 2018
10.0
Exceptional
Pei from Malaysia
Couple
Deluxe King Room - Afternoon Tea for 2 Included
Stayed 1 night in November 2018
Good”
Nice room and facilities Cozy Bed
Reviewed November 20, 2018
Dear Pei, Salam mesra and thank you for taking time to pen down your feedback on the recent stay you had at The Pearl Kuala Lumpur. We are extremely overwhelmed to know that your overall stay experience had been very pleasant and both our products and service delivery had met your desired expectation. Taking care of our valued guests while they are accommodated with us is very important to us and we constantly ensure that all guests' expectations are always impeccably and seamlessly met. We thank you for rating us so commendably well and hope to have you back on your next wondrous presence so that we can play host to you again, really soon. Sincerely, Lawrence Khoh Guest Relation Manager
Responded November 20, 2018
The Pearl Kuala Lumpur
10.0
Exceptional
Irene from Malaysia
Group
Deluxe Twin Room - Afternoon Tea for 2 Included
Stayed 1 night in November 2018
Good service and good location”
We arrived there before the check in time, the staff there ask us to wait for 30mins while they’ll clean up the room for us so we can check in early. They also offered us to have high tea there. The hotel located in a strategic location and easily accessible to nearby attractions. The breakfast provided were very delicious. Overall, we enjoy staying in this hotel. Sure will be back in future and recommend to friends too.
Reviewed November 12, 2018
Dear Ms Irene, Salam mesra and thank you for taking time to pen down your feedback on the recent stay you had at The Pearl Kuala Lumpur. We are extremely overwhelmed to know that your overall stay experience had been very pleasant and our service delivery had met your expectation. Taking care of our valued guests while they are accommodated with us is very important to us and we constantly ensure that all guests' expectations are always impeccably and seamlessly met. We thank you for rating us commendably well and hope to have you and your friends next wondrous presence so that we can play host to you again, really soon. Lawrence Khoh Guest Relation Manager The Pearl Kuala Lumpur
Responded November 13, 2018
The Pearl Kuala Lumpur
5.6
KOW from Malaysia
Family with young children
Deluxe King Room - Afternoon Tea for 2 Included
Stayed 1 night in November 2018
Only a word very bad experience”
I am shock when I entering hotel room . With a small hair dryer with casing melt ,concern on safety and didn't use on it . Upon check in , front desk inform us that . Fridge have some tidbits and drinks , depend of how many you drinks or it and charge on it . But when we inside room no any things inside . When check out , housekeeping say we are take away hair dryer , wtf I need your hair dryer for what 😠
Reviewed November 11, 2018
Dear Mr Kow, Salam mesra and greetings from The Pearl Kuala Lumpur. Thank you very much for taking the time to share your recent stay experience with us. We sincerely apologize for the less than satisfactory stay experience you had with us. We always strive to deliver the best for all valued guests like you, who have chosen us as your preferred accommodation provider. For your kind information, complimentary minibar items are only available for our Executive Deluxe, Premier and Suite rooms category. However, should you like to share more details on the inconveniences that you had gone through, please do drop me us line to our Guest Relations Department or website general email. We hope that you will accord us a second chance to gain your trust in The Pearl service delivery and let us do it differently to welcome you back. Sincerely, Lawrence Khoh Guest Relation Manager
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The Pearl Kuala Lumpur
7.2
Very good
froid from India
Solo traveler
Deluxe Twin Room - Afternoon Tea for 2 Included
Stayed 1 night in October 2018
good location”
The stay was short as i wanted to look for used cars and there were many in that area and the price was a deal. Good place to stay as the location is close to many big areas and shopping areas like Brickfield, and Bangsar. There lots of pubs nearby like the Scott garden which runs the whole night which has some good entertainment places. and food is cheap nearby and you have a choice of eateries and restaurants nearby this place. Overall and excellent location for stay. Only negative is that we have to pay # for parking which actually shouldn't be charged for a big hotel like this.
Reviewed October 31, 2018
Dear Froid, Salam mesra and thank you for choosing The Pearl Kuala Lumpur as your preferred accommodation provider when you were in Kuala Lumpur. We are indeed happy to know that you have found our location very convenient for your recent stay and you had enjoyed the facilities in and around our hotel. As the parking facility is operated by a third party operator manning the carpark, for both basement level and podium parking, for the shopping mall, office lots and hotel within this property, all hotel staying guest will need to pay a very minimal rate of MYR 3 per day only, with multiple re-entry convenience on the same day. Thank you once again and we hope to have you back again soon. Lawrence Khoh Guest Relation Manager
Responded October 31, 2018
The Pearl Kuala Lumpur
10.0
Exceptional
Kuek from Malaysia
Couple
Deluxe King Room - Afternoon Tea for 2 Included
Stayed 1 night in October 2018
Highly Recommended”
It was a very pleasant stay. Room is spacious, clean and cozy. All the staff in the hotel are friendly, helpful and always carry with a smile. They even provide free flow fresh brew coffee, tea, and juice throughout the day for in house guest at their executive lounge. What amazed us the most is the free buffet hi tea at level 23 for all in house guest. Fantastic location, just 10 mins away from Midvalley and Sunway Pyramid. I was very pleased during my stay, truly value for money and will definitely come back again.
Reviewed October 10, 2018
Dear Kuek, Salam mesra and thank you for taking time to pen down your feedback on the recent stay you had with us. We are extremely overwhelmed to know that your overall stay experience had been very pleasant and our service delivery had met beyond your expectation. Taking care of our valued guests while they are accommodated with us is very important to us and we constantly ensure that their expectations are always impeccably met. We thank you for rating us commendably well and will hope to have your wondrous presence again really soon. Lawrence Khoh Guest Relation Manager
Responded October 10, 2018
The Pearl Kuala Lumpur
8.0
Excellent
Mohamad from Malaysia
Family with young children
Pearl Studio - Afternoon Tea for 3 Included
Stayed 1 night in April 2018
Recommended”
We are staying at Pearl Studio for a night. Room is spacious and clean. The TV is an old-fashioned type of TV but the channels are clear. Food is nice but not so much of a variety. The air conditioning is fair. We have to pay RM3 for the parking (rectified by the hotel). Otherwise it is a wonderful stay.
Reviewed April 09, 2018
Dear Mohammad, Salam mesra and thank you for choosing The Pearl Kuala Lumpur as your preferred accommodation when in Kuala Lumpur. Your sharing of comments and feedback on your recent stay for us to look into areas where we can further improve has been related to the respective department heads to do the amends. Rest assured that we are constantly doing our best to ensure guests have a pleasant and comfortable stay and your kind feedback is of utmost importance to us. Thank you once again and we hope to welcome you back again, soon. Lawrence Khoh Guest Relation Manager
Responded April 18, 2018
The Pearl Kuala Lumpur
10.0
Exceptional
Muhamad from Malaysia
Family with young children
Deluxe King Room - Afternoon Tea for 2 Included
Stayed 1 night in March 2018
Puas hati”
Good 1. Ade kolam renang utk kanak2. 2. Sarapan ok, menu nampak sikit tapi sedap dan mengenyangkan. 3. Bawah hotel dan bersebelahan bangunan (connected bridge) ade supermarket, shop dan restoran, so tak boring lah. 4. Ade warung mamak berhadapan hotel (lintas jalan besar) utk lepak ngeteh + hisap rokok mlm2. 5. Sesuai sgt bg bapak2 yg ade meeting kt kl bawak anak bini. Bad 1. Tingkap tiada safety lock, saya stay tingkat 11 check tingkap, tingkap boleh buka dengan senang. Amat bahaya takut budak2 kecil panjat semasa kita mandi atau tidur, atau bini merajuk nk terjun tingkap..
Reviewed March 27, 2018
Dear Encik Muhamad, Salam Mesra and thank you for your kind feedback and rating us commendably here on Agoda.com We appreciate your great stay experience sharing of our property and all your suggestion have been shared with the team to make amend. Thank you and we hope to have you back again soon for another level of great stay experience at The Pearl Kuala Lumpur. Lawrence Khoh Guest Relation Manager
Responded April 25, 2018
The Pearl Kuala Lumpur
8.0
Excellent
ENG from Malaysia
Business traveler
Deluxe King Room - Afternoon Tea for 2 Included
Stayed 1 night in January 2018
Stuffs attitude”
Stuffs attitude ( software ) really excellent, the smiles and the way they greet. The only short point, is the room wooden floor ( easy to detain dust ) and bath room with old bath tub, should take away the bath tub, prevent old peoples slip, only the hardware short....We have been auto upgrade to enjoy our breakfast at lounge (23rd floor), of course this is great....and deeply appreciated for this. Thanks to Pearl.
Reviewed January 11, 2018
dear ENG, ‘Salam Mesra’ and warm greetings from The Pearl Kuala Lumpur! We thank you for choosing us as your preferred destination during your stay at Kuala Lumpur recently and we are glad that you had a pleasant stay with us and especially so on the dining experience you have had on Level 23. We really appreciate all your kind comments and the time taken to give us your valuable feedback. On your sharing about the room flooring and bathroom facilities, we have highlighted to the respective departments to look into and improve on it. We will continue to strive to maintain the high standards of the hotel and look forward to welcoming you back here again soon. Lawrence Khoh Guest Relations Manager
Responded March 19, 2018
The Pearl Kuala Lumpur
8.8
Excellent
Esther from Malaysia
Couple
Deluxe King Room - Afternoon Tea for 2 Included
Stayed 2 nights in December 2017
Excellent”
The room is big but the pillows are smelly. The breakfast can be improve, it is same everyday. The staffs are friendly. The hotel provided free shuttle service but only from the hotel to selective destination (not from the destination to the hotel) and have to booked it one day before you depart. Overall is good.
Reviewed January 02, 2018
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  • Very good location
  • Mid Valley Mega Mall