The Portman Ritz-Carlton, Shanghai
The Portman Ritz-Carlton, Shanghai
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Club Deluxe Room, Club level, Guest room, Skyline view - Guestroom The Portman Ritz-Carlton, Shanghai
Club Deluxe Room, Club level, Guest room, Skyline view - Guestroom
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Interior view The Portman Ritz-Carlton, Shanghai
Interior view
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Swimming pool [outdoor] The Portman Ritz-Carlton, Shanghai
Swimming pool [outdoor]
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Swimming pool The Portman Ritz-Carlton, Shanghai
Swimming pool
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See map The Portman Ritz-Carlton, Shanghai
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Exceptional
Location
9.2
See all 31 photos The Portman Ritz-Carlton, Shanghai
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What guests are saying:
Will definately stay here again.
Darci from United States
Business traveler
after customers checking in, the front desk should get someone to help them to take the luggages to guest rooms, even those are hand carries.
chong from Hong Kong
Couple
Will stay again, but will not hold an event at the hotel.
Darci from United States
Solo traveler
2 nights stay at the the portman, top notch hotel very good location and amenities, food was good, got lucky to find a very good price on agoda..will definately be back.
Vito from Canada
Business traveler
Still, best hotel in Shanghai. Good serive, plenty of attention given to guests at arrival. Taxi stand (suppervised by Carlton Ritz)"hidden" to novus.
Henry from Australia
Business traveler
It was my 10th visit to Portman Carlton - Ritz in Shanghai. I am very impressed with quality of service that the Management and Staff of this hotel was able to provide during my visits. When I travel to Shanghai next, I'll stay at.....Carlton - Ritz
Henry from Australia
Business traveler
I was very satisfied with my stay at the Portman Ritz Carlton. Everything was beautiful, and the staff was extremely helpful. The rooms were lovely and wonderfully appointed--there was even a complete stationery set, including stapler and paper clips in the desk.
Kathy from United States
Group

The Portman Ritz-Carlton, Shanghai

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 203 reviewsSee what guests said
8.8
/
10
Exceptional room comfort and quality
9.0
Recommended by 94% of guests
Value for money8.3
Distance to city center0 km
Location rating9.2
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport11.7 km
  • 690 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Shanghai

Room choices
9.0
Excellent
Room comfort & quality
This property is in high demand!Last booked 13 hours ago
Club Business Studio, Club level, Larger Studio, High floor
Club Business Studio, Club level, Larger Studio, High floor
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Club Premier Suite, Club level, 1 Bedroom Suite, 1 King
Club Premier Suite, Club level, 1 Bedroom Suite, 1 King
...
  • Room size: 79 m²/850 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Shanghai Premier Room, Guest room, 1 King, Skyline view
Shanghai Premier Room, Guest room, 1 King, Skyline view
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Club Skyline Room, Club level, Guest room, Skyline view
Club Skyline Room, Club level, Guest room, Skyline view
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed or 2 single beds
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Club Deluxe Room, Club level, Guest room, Skyline view
Club Deluxe Room, Club level, Guest room, Skyline view
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Premier Suite, 1 Bedroom Suite, Skyline view, High floor
Premier Suite, 1 Bedroom Suite, Skyline view, High floor
...
  • Room size: 79 m²/850 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Shanghai Room, Larger Guest room, Skyline view, High floor
Shanghai Room, Larger Guest room, Skyline view, High floor
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Shanghai Skyline Room, Guest room, Nanjing West RD view
Shanghai Skyline Room, Guest room, Nanjing West RD view
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Hospitality Suite, Club lounge access, 1 King, City view
Hospitality Suite, Club lounge access, 1 King, City view
...
  • Room size: 25 m²/269 ft²
  • City view
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More about The Portman Ritz-Carlton, Shanghai

More about The Portman Ritz-Carlton, Shanghai

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
Jin Cang WenHua JinHua Gong
100 m Chinese
MaLa FengBao (NanJing West Road)
210 m Chinese
AiSha Jin Xu QuanTao Fang Hotel YanHuiTing
280 m Chinese
Asian cuisine
Asian cuisine
Huang Ji Guilin Rice Noodles (XiKang Road)
220 m Asian
Huang Ji Guilin Rice Noodles (WeiHai Road)
360 m Asian
Cafe Liang
460 m Asian, Cafe, Chinese
Japanese cuisine
Japanese cuisine
Hua Kuang
50 m Japanese
Pingcheng House Japanese Restaurant (Xikang Road)
150 m Japanese
Hai Zhi Xing (Heng Long)
200 m Japanese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

The outdoor pool will be closed from October 10, 2018 until further notice. During this period, the indoor pool can still be accessible via The Health Club on Level 7.

Real reviews from real guests

Agoda Reviews (203)Booking.com Reviews (731)
8.8
/
10
Cleanliness9.0
Facilities8.5
Location9.2
Room comfort and quality9.0
Service8.8
Value for money8.3
Provided by verified guests of Agoda
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All guests (203)
All room types
Showing 100 verified guest comments
12345
10.0
Exceptional
Sharon from Australia
Group
Shanghai Room, Larger Guest room, Skyline view, High floor
Stayed 4 nights in August 2018
Above and beyond”
The Portman went above and beyond to make our birthday celebrations special Pool food service was terrible - but other than that we could not fault the cleanliness and service - beautiful hotel - highly recommend
Reviewed August 26, 2018
6.4
Good
Yi-Shan from Taiwan
Solo traveler
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 3 nights in August 2018
HOTEL IS REALLY OLD ”
I THINK THE HOTEL DECORATION IS TOO OLD
Reviewed August 21, 2018
8.0
Excellent
Alexander from China
Couple
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 3 nights in August 2018
Pleasant and comfortable ”
Wish the bar was better.
Reviewed August 12, 2018
10.0
Exceptional
Bell from United States
Business traveler
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 4 nights in February 2018
Great Hotel....Security is a Question”
Hotel was great but security was questionable。 non resident were roaming around the floors and also housekeeping leave the doors open exposing the rooms to people on the floor.
Reviewed April 10, 2018
10.0
Exceptional
Luis from United States
Business traveler
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 4 nights in September 2017
Best value in Shanghai for luxury accommodations.”
Well trained, friendly staff, willing to go out of their way in every detail to make you feel at home.
Reviewed October 02, 2017
10.0
Exceptional
Michele from United States
Family with teens
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 3 nights in August 2017
Exceptional”
Amazing stay and staff, i will highly recommend.
Reviewed August 27, 2017
10.0
Exceptional
VINCENT from United States
Solo traveler
Shanghai Skyline Room, Guest room, Nanjing West RD view
Stayed 3 nights in July 2017
An Excellent Resort/Casino-like Hotel Just Without Slot Machines & Poker Tables”
Overall a very comfortable stay and very convenient; with many shopping malls, restaurants, and places that are just walking distance. Just one issue: I suspected that my dirty laundry and rubbish were aired publicly..hmmm? Will verify with Joyce the next time I stay there. :)
Reviewed July 13, 2017
7.6
Very good
Sarah from Singapore
Business traveler
Shanghai Skyline Room, Guest room, Nanjing West RD view
Stayed 7 nights in May 2017
Very good”
The hotel is located about 10 mins walk to Jing-an temple subway station and directly opposite to the shanghai-exhibition centre. The week that i was there, there were some major exhibition going on and the hotel was fully booked. The hotel was big enough and did not make me feel that it is crowded. There is a super-mart at the basement near the entrance of the hotel but mostly selling imported groceries. Overall the hotel was clean although the building is old.
Reviewed May 30, 2017
10.0
Exceptional
Rajiv from India
Business traveler
Shanghai Room, Larger Guest room, Skyline view, High floor
Stayed 3 nights in April 2017
Happy with the stay ”
Great hotel for business
Reviewed May 24, 2017
10.0
Exceptional
SHuk from Hong Kong
Business traveler
Club Deluxe Room, Club level, Guest room, Skyline view
Stayed 1 night in January 2017
Exceptional”
Good service and very convenience location. I stayed at club room and very enjoy the club lounge service.
Reviewed February 15, 2017
6.0
Federico from Italy
Business traveler
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 6 nights in March 2016
Convenient location, needs renovation”
Location, service, gym
The hotel is conveniently located and has a nice gym. That's pretty much all. Breakfast is disgraceful for a 5 stars hotel, poor selection, smelly room, long waiting queue etc, rooms are tired and in bad need for renovation, and overall the property looks it needs a revamp
Reviewed March 14, 2016
8.3
Excellent
Louis from Indonesia
Family with young children
Club Deluxe Room, Club level, Guest room, Skyline view
Stayed 2 nights in October 2015
Recommended hotel in Shanghai”
Location, service and staffs
Reviewed October 26, 2015
8.7
Excellent
Louis from Indonesia
Family with young children
Club Deluxe Room, Club level, Guest room, Skyline view
Stayed 2 nights in October 2015
Great hotel”
location, staffs and service
Reviewed October 26, 2015
9.0
Exceptional
Louis from Indonesia
Business traveler
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in October 2015
Great”
Great location, great service and great staffs
Reviewed October 26, 2015
9.7
Exceptional
Louis from Indonesia
Family with young children
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 2 nights in October 2015
Super Helpful”
Location and staffs
Truly recommend this hotel to all travelers with young children, we asked for a early check in and they gave us early checked in. And also the staffs are very helpful with my reservations.
Reviewed October 20, 2015
9.7
Exceptional
Wen from Singapore
Solo traveler
Shanghai Room, Larger Guest room, Skyline view, High floor
Stayed 2 nights in June 2015
Fantastic Stay!”
Location, Employee, Cleanliness
Excellent service! I have too many positive comments for all the service staff! Friendly, efficient, resourceful and helpful. The location is great too! There are 2 Metro stations and along the way to the stations, there are many malls/shops to explore too!
Reviewed June 28, 2015
8.7
Excellent
Stephen from United Kingdom
Family with young children
Premier Suite, 1 Bedroom Suite, Skyline view, High floor
Stayed 8 nights in May 2015
Not quite perfect Portman”
Friendly staff, great breakfast / brunch, location
I've been a loyal and enthusiastic customer of the Portman for a decade, staying myself and putting visitors up there. Sadly my last executive suite on the 28th floor was a little tired (sellotape on walls, stains on upholstery), and the food (whilst still very good) is not what it once was a few years ago. Happily the service is still outstanding and the location is excellent. The Shanghai Center is even improving as the years go by.
Reviewed May 22, 2015
9.3
Exceptional
mary from Hong Kong
Couple
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 2 nights in January 2015
Great Location but taxi wait was not pleasant ”
Location , clean, comfortable
This is my second time staying at this hotel. Everything was great , room service and staff was friendly however the taxi que is a mess. The should allow guests to line up in front of the hotel instead of the side entrance . Many people who came to the area for grocery shopping was standing in the same line and no hotel staff was there to direct . it was a mess .
Reviewed February 03, 2015
6.3
Good
Maybellina from Singapore
Business traveler
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in August 2013
Nice hotel, great location”
location, clean
Great location, but most of the taxi driver only aware the old name of the hotel
Reviewed August 28, 2013
9.3
Exceptional
Mitch from Australia
Business traveler
Shanghai Room, Larger Guest room, Skyline view, High floor
Stayed 1 night in July 2013
Great lay out, clean, friendly staff, pleasant ”
location, facilities, service
Had a great time - classy establishment and well located.
Reviewed July 30, 2013
12345
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