The Ritz-Carlton Sanya, Yalong Bay
The Ritz-Carlton Sanya, Yalong Bay
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"Highly recommended for families with young kids."

Choy

04 November 2017

Deluxe Room, Guest room, 1 King or 2 Queen, Garden view - Bed The Ritz-Carlton Sanya, Yalong Bay
Deluxe Room, Guest room, 1 King or 2 Queen, Garden view - Bed
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Lobby The Ritz-Carlton Sanya, Yalong Bay
Lobby
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Interior view The Ritz-Carlton Sanya, Yalong Bay
Interior view
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Interior view The Ritz-Carlton Sanya, Yalong Bay
Interior view
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Excellent
Location
8.7
See all 62 photos The Ritz-Carlton Sanya, Yalong Bay
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The Ritz-Carlton Sanya, Yalong Bay

Excellent location
Stay in the heart of Sanya - See what's nearby
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Excellent
From 86 reviewsSee what guests said
8.6
  • Airport transfer

  • Private beach

  • Currency exchange

  • Heart of the city

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked 2 hours ago
Ocean Front Villa, 3 Bedroom Villa, Ocean view, Oceanfront
Ocean Front Villa, 3 Bedroom Villa, Ocean view, Oceanfront
...
  • Ocean view
  • 367 m²/3950 ft²
  • 3 king beds
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Ocean Front Villa, 1 Bedroom Villa, 1 King, Ocean view
Ocean Front Villa, 1 Bedroom Villa, 1 King, Ocean view
...
  • Ocean view
  • 130 m²/1399 ft²
  • 1 king bed
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Resort View Room, Guest room, 1 King or 2 Queen, Garden view
Resort View Room, Guest room, 1 King or 2 Queen, Garden view
...
  • Garden view
  • 60 m²/646 ft²
  • 1 double bed or 2 queen bed...
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Premier Ocean View Room, Guest room, 1 King or 2 Queen
Premier Ocean View Room, Guest room, 1 King or 2 Queen
...
  • Ocean view
  • 60 m²/646 ft²
  • 2 single beds or 1 double b...
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Ocean View Club, Club level, Guest room, 1 King or 2 Queen
Ocean View Club, Club level, Guest room, 1 King or 2 Queen
...
  • Ocean view
  • 67 m²/721 ft²
  • 1 king bed or 2 single beds
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Ocean Front Villa, 2 Bedroom Villa, Ocean view, Oceanfront
Ocean Front Villa, 2 Bedroom Villa, Ocean view, Oceanfront
...
  • Ocean view
  • 252 m²/2713 ft²
  • 2 queen beds and 1 king bed
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The Ritz-Carlton Suite, 1 Bedroom Presidential Suite, 1 King
The Ritz-Carlton Suite, 1 Bedroom Presidential Suite, 1 King
...
  • Ocean view
  • 343 m²/3692 ft²
  • 1 king bed
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Ocean View Room, Guest room, 1 King or 2 Queen, Ocean view
Ocean View Room, Guest room, 1 King or 2 Queen, Ocean view
...
  • Partial ocean view
  • 60 m²/646 ft²
  • 2 single beds or 1 king bed
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Garden Villa, 1 Bedroom Villa, 1 King, Garden view
Garden Villa, 1 Bedroom Villa, 1 King, Garden view
...
  • Mountain view
  • 130 m²/1399 ft²
  • 1 king bed
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Deluxe Room, Guest room, 1 King or 2 Queen, Garden view
Deluxe Room, Guest room, 1 King or 2 Queen, Garden view
...
  • Garden view
  • 60 m²/646 ft²
  • 2 single beds or 1 king bed
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More about The Ritz-Carlton Sanya, Yalong Bay

More about The Ritz-Carlton Sanya, Yalong Bay

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (86)Booking.com Reviews (622)
8.6
Cleanliness8.8
Facilities8.8
Location8.7
Room comfort and quality8.6
Service8.9
Value for money7.8
Provided by verified guests of Agoda
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Room type
Deluxe Room, Guest room, 1 King or 2 Queen, Garden view
Premier Ocean View Room, Guest room, 1 King or 2 Queen
Ocean View Room, Guest room, 1 King or 2 Queen, Ocean view
Lagoon Room, Guest room, 1 King or 2 Queen, Pool view
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Showing 78 verified guest comments
1234
10.0
Exceptional
Irwin from Australia
Group
Deluxe Room, Guest room, 1 King or 2 Queen, Garden view
Stayed 3 nights in November 2017
Wonderful hotel, fantastic staff! ”
One of the best hotel to spend my 30th birthday with my mates. Awesome staff, huge hotel room. Will definitely go back again!
Reviewed May 24, 2018
10.0
Exceptional
Wang from Singapore
Business traveler
Premier Ocean View Room, Guest room, 1 King or 2 Queen
Stayed 2 nights in November 2017
Excellent services! ”
Ritz Carlton live up to their name with excellent services and extremely helpful staffs. One of the best hospitality and services I have experience so far in so many hotel I been to. Thank you Ritz-Carlton.
Reviewed November 05, 2017
10.0
Exceptional
Choy from Hong Kong
Family with young children
Deluxe Room, Guest room, 1 King or 2 Queen, Garden view
Stayed 4 nights in October 2017
Best hotel in Sanya”
The hotel itself is stunning. The staff were super friendly and the food there was great. It was very kid-friendly. Highly recommended for families with young kids.
Reviewed November 04, 2017
9.2
Exceptional
Steven from United States
Couple
Deluxe Room, Guest room, 1 King or 2 Queen, Garden view
Stayed 2 nights in June 2017
Exceptional”
Perfect weekend trip. Not much of a beach and not cheap, but good facilities, good food, and friendly and courteous staff...really no need to ever leave resort grounds. Stayed at another similarly priced resort (which will remain unnamed) and the contrast was drastic: you can tell that Ritz (Marriott) invested heavily in building and maintaining the property and training its staff, and it definitely pays dividends as I'll be returning to this property should I ever visit Sanya.
Reviewed June 20, 2017
8.8
Excellent
Shang from Singapore
Group
Ocean Front Villa, 2 Bedroom Villa, Ocean view, Oceanfront
Stayed 2 nights in October 2016
2BR Villa Review”
Booked the 2BR villa for a chilled getaway. While the villa is certainly not cheap, it is very spacious and luxurious. It is beachfront as advertised but there is some shrubbery for some privacy, so the view of the ocean is somewhat obscured. Very commendable service from our butlers as well. The main pool is pretty good as well. Wide selection of breakfast.
Reviewed October 14, 2016
9.3
Exceptional
SO from Hong Kong
Family with young children
Lagoon Room, Guest room, 1 King or 2 Queen, Pool view
Stayed 3 nights in October 2015
Good”
Big rooms, nice view
Reviewed January 07, 2016
9.7
Exceptional
Carrie from Hong Kong
Couple
Deluxe Room, Guest room, 1 King or 2 Queen, Garden view
Stayed 1 night in August 2015
Very nice, only the swimming pool a bit warm”
Very nice room, good location, nice staff
Very nice rooms, food was a bit expensive
Reviewed August 28, 2015
4.7
PITT from Malaysia
Business traveler
Stayed 1 night in June 2013
Dato”
Food,location and service
Reviewed June 26, 2015
9.7
Exceptional
Pei from Taiwan
Family with young children
Deluxe Room, Guest room, 1 King or 2 Queen, Garden view
Stayed 4 nights in December 2014
excellent service .Highly recommend.”
excellent service/high quality/nice view
HIGHLY recommend this hotel and believe this is the best hotel in Sanya. private beach, many different swimming pools, especially the staff there are very patient and good service.
Reviewed January 06, 2015
8.0
Excellent
Jinshi from China
Family with young children
Deluxe Room, Guest room, 1 King or 2 Queen, Garden view
Stayed 6 nights in February 2014
Enjoy the beach and children's swimming pool.”
Child friendly swimming pool, close to beach, good food.
Good experience. The child friendly swimming pool, children's activity room and also the beach are very good. My family really had a good time here. It would be better to have more child friendly swimming pool with comfortable temperature.
Reviewed February 26, 2014
10.0
Exceptional
CHEONG from Hong Kong
Couple
Stayed 4 nights in August 2013
Perfect for Honeymoon”
Perfect for Honeymoon
Really nice beach, good service, Really lovely honeymoon room Everything is so beautiful except for my request of Honeymoon room was not sent to the hotel so there was a bit drama when we arrived there. But everything is then sorted out perfectly. Love this place!
Reviewed December 23, 2013
9.0
Exceptional
Xiaonan from China
Couple
Stayed 2 nights in May 2013
Perfect for Honeymoon”
Really nice beach, good service, Really lovely honeymoon room
Everything is so beautiful except for my request of Honeymoon room was not sent to the hotel so there was a bit drama when we arrived there. But everything is then sorted out perfectly. Love this place!
Reviewed May 24, 2013
3.7
Min from Malaysia
Couple
Stayed 3 nights in January 2013
Not worth at all”
Good location
I stayed from 28 – 31st January 2013 and having paid for the Club Ocean View, I had high expectations from Ritz Carlton. Sad to say I was extremely disappointed and it was not worth at all spending the money in Ritz. Ritz could not even match hotels like Mandarin Oriental and Shangri-La in every aspect, and I paid about one third for these hotels in other countries. First of all, I did not get all the “Club Level” benefits as advertised in the website. The staffs at the Club Lounge were not aware of the benefits. I asked for a return car transfer within Yalong Bay as advertised, but were rejected and they were passing the phone around. The staff rejected my request as she had zero knowledge on the return transfer. Eventually the staff arranged it for me, I appreciate that. I did not see any personalized stationary, and food in the lounge was frequently not replenished. I would only recommend taking the Club Room if you love alcoholic drinks as they offered free flow of liquor, beer, red/ white wine and sparkling water (Pellegrino and Perrier). Service, as mentioned by others, was awful. We were seldom greeted and some just ignored us. There was really nothing to expect in the Club Room. I had so much better service in Shangri-La Beijing (not even a Club Room). I went to Ritz to propose to my girlfriend. The proposal was successful, but before arriving, I had sent many e-mails to Ritz. They were not very helpful and did not try to accommodate and coordinate to make my proposal a memorable one whom I must compliment because he had really tried his best to help out. Only him and the other staff are helpful and friendly, the rest, you can forget about it. My hand phone charger was broken after the housekeeping; they could not even bother to write down a note to apologize. They just left the broken part on the table, that’s it. I don’t think I will ever stay in Ritz again.
Reviewed February 05, 2013
10.0
Exceptional
NEIL from Australia
Business traveler
Stayed 2 nights in December 2012
great hotel”
pool, beach
fantastic stay, great pool and beach location, grat beach walks and dinning experience and grat service.
Reviewed December 26, 2012
6.0
Amy from China
Group
Stayed 2 nights in September 2012
Too much expectation on Ritz Carlton ”
The bed is so comfy.
This is the 3rd time I went to Sanya. We picked Ritz Carlton this time because of its brand name and the location, only 30 mins apart from the Airport. The hotel is big but with nothing. We have expected at least a big, nice swimming pool with infinity view, too bad, there is none. There are 3 pools there, one is under construction, facing a restaurant, next to some sands where people can play volley ball. One is for kids, and one is facing inside, the balconies of each room. The beach is worse, narrow and looks dirty. The only thing I will give points is the bed, it is very comfy. The price & quality of food are also ok comparing to the 2 hotels I stayed last year. In conclusion, I will not pay such price and stay at Ritz Carlton Sanya again.
Reviewed September 21, 2012
9.0
Exceptional
lionel from France
Family with teens
Stayed 1 night in May 2012
One of the best hotel in China”
Everything, welcome, food, atmosphere, view
It is just mind blowing, we had private check in for club memebers, we were pampered from beginning to the end. It is expensive but you have a definite experience and service in return
Reviewed June 29, 2012
8.0
Excellent
Bertrand from France
Family with young children
Stayed 3 nights in April 2012
Very nice hotel, swimming pool and rooms”
We enjoyed the restaurants and pools
The bedroom are huge and comfortable, a lot of choice of restaurant with good quality, pools are really nice but unfortunately missing some mattress. The major problem was the beach, some petrol and plastic bags in the sea. It was really dirty and unfortunately we couldn't swim !
Reviewed April 08, 2012
9.3
Exceptional
Alvin from Australia
Couple
Stayed 4 nights in March 2012
Lovely resort that exceeded our expectations”
Friendly staff, amazing service, beautiful & luxurious resort
my partner & i stayed at an ocean view club room which was very spacious and like the rest of this resort, luxurious. we were here during my partner's birthday and the staff did not disappoint in making it a very special & memorable day for her. the resort is large but still feels very boutique-like. we also had access to the club lounge as part of our room which offered drinks/alcohol all day from 11pm, breakfast, light lunch, afternoon tea, evening drinks & canapes. all in all, an excellent resort that we will be definitely visiting again.
Reviewed April 02, 2012
6.3
Good
Xu from China
Group
Stayed 2 nights in December 2011
Lovely hotel”
buildings
Its location may not be good, but service is ok, although not as good as yo may expect from its formidable prices, Really expensive. Its beds stand high, lower is better. But its bed sheets feel good.
Reviewed March 01, 2012
6.0
Queenie from United Kingdom
Family with young children
Stayed 3 nights in April 2011
Nice pools”
good for family
food expensive. service ok for the price. ocean room view
Reviewed April 28, 2011
1234
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