The Russel Hotel
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The Russel Hotel

Corner Long, Unity and Graham Street, Knysna Central, Knysna, South Africa, 6570
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Double Room The Russel Hotel
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    Interior view The Russel Hotel
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     The Russel Hotel

    The Russel Hotel Reviews

    8.4
    Excellent
    /10
    (40 reviews)See what guests said
    8.8
    Excellent service

    Things you’ll love about The Russel Hotel

    Things you'll love

    • 790 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Excellent
    Location
    8.5
    See map
    Excellent location
    Popular
    Nearby
  • Knysna Heads4.67 km
  • Value for money8.5
    Distance to city center1.7 Km
    Location rating8.5
    Nearest airportPlettenberg Bay Airport (PBZ)
    Distance to airport26.2 km

    Rooms available at The Russel Hotel

    8.5
    Excellent
    Room comfort & quality
    Family Room - 1 to 4 People
    Family Room - 1 to 4 People
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 1 double bed & 2 single bed...
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 2 single beds and 1 double ...
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    Self-Catering Cottage
    Self-Catering Cottage
    ...
    • Room size: 60 m²/646 ft²
    • Shower
    • 2 single beds and 2 double ...
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    Family Room
    Family Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 32 m²/344 ft²
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    Family Suite
    Family Suite
    ...
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      room
      room
      ...
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        APARTMENT STANDARD - BED AND BREAKFAST
        APARTMENT STANDARD - BED AND BREAKFAST
        ...
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          Apartment Standard
          Apartment Standard
          ...
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            More about The Russel Hotel

            More about The Russel Hotel

            An overview

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            What they offer

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of The Russel Hotel from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (40)Booking.com Reviews (98)
            8.4
            /
            10
            Cleanliness8.6
            Facilities7.5
            Location8.5
            Room comfort and quality8.5
            Service8.8
            Value for money8.5
            All languages
            All guests (40)
            All room types
            Showing 31 verified guest comments
            12
            2.8
            Zanele from South Africa
            Family with young children
            Family Room
            Stayed 2 nights in July 2019

            Acceptable”

            I've booked for 2 nights but I had to cancel the second night. beds were old and the bedding is so thin we couldn't sleep due to the coldness. We had to wait 10 minutes before we could order our breakfast. Dissapointed

            Reviewed July 29, 2019
            7.2
            Very good
            Richard from South Africa
            Solo traveler
            Family Room - 1 to 4 People
            Stayed 2 nights in July 2019

            Rusty water. Disgusting ”

            The Russel is a fine budget hotel except for the disgusting water. I took a bath upon arrival it was the color of a light tea. I assume rust. Ok I thought not good but not harmful. Then at breakfast the hot water for the instant coffee being served was the same color. I can understand and accept problems. But no bottle water in the room to drink. Disgusting (was it rust) water for coffee. So I can’t recommend. I suspect the solution is expensive but that’s definitely needed.

            Reviewed July 18, 2019
            8.4
            Excellent
            Terence from South Africa
            Family with young children
            Family Suite
            Stayed 1 night in June 2019

            Excellent”

            Hotel is great value for money since I got 60%+ discount when booking but a few things need improvement: 1) The intercom at the motor gate is on the wall next to the gate. This means one has to climb out of your car to announce your arrival. 2) There are no info sheets in the room, so you have to phone reception on your cell to ask dialing code for room service, breakfast times & wifi key. None of this was told to us by receptionist upon arrival. 3) The light next to the bathroom in our room wasn't working. 4) The shower over bath is a messy business since the screen has not been properly installed. There are gaps where water sprays through and it is not high enough. 5) The beds are not comfy. Mattresses are hard. 6) Breakfast over 3 days had problems: 6.1) Receptionist takes orders while juggling her other duties. 6.2) Toast is cold when served. 6.3) Serviettes have to be asked for. 6.4) One day no glasses were put out for pouring cold beverages. Good things: 1) Great breakfasts.

            Reviewed July 05, 2019
            8.8
            Excellent
            Roger
            Couple
            Double Room
            Stayed 1 night in March 2019

            Good value for money 😄”

            We enjoyed our short stay and were pleasantly surprised at the good value for money. We had a lovely large, well-appointed room, were warmly welcomed, had safe parking and enjoyed an excellent breakfast. Would definitely recommend this hotel.

            Reviewed March 20, 2019
            6.0
            Moses from South Africa
            Family with young children
            Family Suite
            Stayed 1 night in December 2018

            Dissaponting”

            Expected better

            Reviewed December 25, 2018
            9.2
            Exceptional
            RISHICHAND from South Africa
            Couple
            Family Room - 1 to 4 People
            Stayed 1 night in July 2018

            Good overnight stopover”

            Good breakfast. Clean room

            Reviewed October 24, 2018
            8.4
            Excellent
            Thenjiwe from South Africa
            Couple
            Double Room
            Stayed 2 nights in May 2018

            Excellent location great staff very clean premisses”

            Excellent location great staff very clean premisses

            Reviewed May 14, 2018
            7.2
            Very good
            Nadia from Indonesia
            Couple
            Double Room
            Stayed 1 night in January 2018

            Got great value for money ”

            Agoda gave a good deal that wasn’t even on offer at the hotel reception. Room was very convenient, clean, with microwave n fridge,plush carpet, condiments, complimentary water, AC, quiet area, safe parking. TV had a very snowy picture though. Found some bitting bugs in my bed which upset me but I reported that to staff next day - I hope it gets sorted! Breakfast was good! Happy overall, would come back.

            Reviewed February 01, 2018
            10.0
            Exceptional
            Cynthia from Canada
            Family with teens
            Family Suite
            Stayed 1 night in January 2018

            Exceptional”

            Great stay! Breakfast was lovely. The staff was very nice. Only one wall air conditioner in the first room so second room was warm but it was also a very hot day. The rooms were very clean and comfortable.

            Reviewed January 12, 2018
            9.2
            Exceptional
            Shireen from South Africa
            Family with young children
            Double Room
            Stayed 4 nights in December 2017

            Staff were very accommodating, it was really value for money and the breakfast was very lovely ”

            In a s good location not far from the waterfront and the mall really central

            Reviewed December 28, 2017
            6.8
            Good
            Dwayne from Australia
            Couple
            Double Room
            Stayed 1 night in July 2017

            Nice simple Hotel”

            Nice big rooms, and delicious breakfast

            Reviewed July 30, 2017
            6.0
            Teddy from Canada
            Couple
            Double Room
            Stayed 1 night in December 2016

            Very noisy”

            Stayed there one night. Although the location is centralized, the hotel is fair at best. Not sure why the ratings of this hotel are so high.

            Reviewed January 30, 2017
            9.6
            Exceptional
            Chris from South Africa
            Couple
            Double Room
            Stayed 1 night in January 2017

            Easily accessible. Clean and hygienic. Convenience of free access irrespective of time of day.”

            Own gate remote and access door to rooms. Front desk gentleman was outstanding!! Breakfast variations had a little too much bacon (non-pork eaters) . Overall excellent!!

            Reviewed January 28, 2017
            8.0
            Excellent
            Rose from South Africa
            Family with teens
            Double Room
            Stayed 1 night in October 2016

            centrally located and friendly staff”

            A good all rounder for a simple hotel, with decent breakfast and comfortable rooms. Friendly staff and central location with easy walk to town and waterfront.

            Reviewed October 05, 2016
            7.6
            Very good
            Lorraine from New Zealand
            Couple
            Double Room
            Stayed 2 nights in April 2016

            Nice hotel handy to town.”

            Nice clean spacious room handy to town. Great breakfast. The wifi didn't work in the room. The TV was all snowy and hard to see. They changed our room, but nothing more annoying than travelling all day, unpacking, sitting down to relax and finding the TV doesn't work. Then having to repack and move grrrr. Things should be checked every day.

            Reviewed April 30, 2016
            9.6
            Exceptional
            Zaidi from Singapore
            Family with teens
            Family Suite
            Stayed 2 nights in March 2016

            .”

            .

            Reviewed April 02, 2016
            8.0
            Excellent
            Kausar from South Africa
            Couple
            Double Room
            Stayed 1 night in December 2015

            Great stay at the Russel hotel ”

            1. The room was spacious. 2. The staff were friendly. 3.the zircon worked well .

            It was lovely

            Reviewed December 25, 2015
            8.0
            Excellent
            Thomas from Germany
            Family with teens
            Family Suite
            Stayed 2 nights in November 2015

            intermediate stop on the way to Cape Town”

            friendly staff, good location and silence hotel
            Reviewed November 15, 2015
            9.7
            Exceptional
            LENORE from United States
            Solo traveler
            Double Room
            Stayed 6 nights in July 2015

            Great Value for Money”

            Staff Attentiveness, Price, Cleanliness

            I loved this place. It's in a modest part of town vs. the swanky tourist area, but the hotel and room were spotless and the service was extremely friendly and attentive. The included breakfast was delicious. Best value for the money of any hotel I can remember staying in.

            Reviewed August 01, 2015
            10.0
            Exceptional
            Sarah from South Africa
            Couple
            Double Room
            Stayed 1 night in April 2015

            cosy hotel”

            being clean, friendly staff and management

            short but very nice

            Reviewed April 06, 2015
            12
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            The Russel Hotel
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            • Excellent location
            • Knysna Heads
            • Knysna Train Station is within 0.8 km