Best Price on The Shells Resort & Spa - Phu Quoc in Phu Quoc Island + Reviews
Fantastic 8.4
Based on 159 reviews

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About The Shells Resort & Spa - Phu Quoc

Description

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Features

Internet Access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting Around

  • Airport transfer
  • Car park
  • Shuttle service
  • Taxi service

Things to Do, Ways to Relax

  • Fitness center
  • Garden
  • Massage(s)
  • Private beach
  • Sauna
  • Solarium
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket service
  • Tours

Dining, Drinking, and Snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Smoking area

For the Kids

  • Family room
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Filipino
  • Vietnamese
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Policies

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Useful info

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Verified traveler reviews

Agoda Reviews (159)
Booking.com Reviews (207)

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5.4

  • Cleanliness 9.2
  • Facilities 8.5
  • Location 7.5
  • Room comfort and quality 9.1
  • Service 8.6
  • Value for money 8.2
  • Food and dining 7.4
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Excellent
based on 207 reviews
  • Cleanliness 9.3
  • Facilities 8.7
  • Location 7.8
  • Room comfort and quality 9.3
  • Service 8.2
  • Value for money 8.0
Verified reviews provided by Booking
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9.2

Ayse from Germany
Couple
Luxury Villa Garden View
Stayed 5 nights in November 2016
Tolles Hotel!!!
We spent 5 days at this wonderful hotel! This a trueplace to relax and just enjoy the beach. The staff is really helpful and friendly.
Reviewed November 19, 2016
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9.6

LAI from Vietnam
Family with young children
Premium Deluxe Ocean View
Stayed 3 nights in October 2016
Great staff , very clean
Great staff , very clean, would recommend and come back.
Reviewed November 11, 2016
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8.4

Paul from United Kingdom
Solo traveler
Luxury Villa Garden View
Stayed 4 nights in November 2016
Review
Very nice hotel with excellent staff and good location. Great evening entertainment too with live band providing a great atmosphere.
Reviewed November 09, 2016
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9.6

Spyros from United Kingdom
Couple
Premium Deluxe Ocean View
Stayed 3 nights in October 2016
You will not be dissapointed! A must in Phu Quoc
Having read some of the more negative reviews prior to our arrival we already had our 'reservations' (excuse the pun). But it was evident on day one that management and staff have tried there absolute best to address and correct any prior shortcomings and I can absolutely say that having stayed in lesser accommodation in this part of Vietnam, this resort is an absolute MUST if you are planning a trip to Phu Quoc. We wished we could have stayed longer!
Reviewed November 08, 2016
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8

Hong from United States
Couple
Premium Deluxe Ocean View
Stayed 2 nights in October 2016
good!
If the Jacuzzi has massage function, then it'd be better. The foundation for the Jacuzzi is too big & we used to strip over many times :(
Reviewed November 07, 2016
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9.6

Kayley from United States
Group
Premium Deluxe Ocean View
Stayed 3 nights in October 2016
great resort
very nice place to relax, pretty much enjoyed our staying, big room with lots of space, nice view... buffet is just ok not so great..
Reviewed November 06, 2016
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10

Daniel from Israel
Couple
Premium Deluxe Ocean View
Stayed 2 nights in October 2016
Paradise
An amzaing gateway! Took the room in central building overlooking the ocean, and the view was spectacular. Room itself is a masterpiece, and the service is beyond expectations. Food and drinks are high but within reason. The remote location gives you the chance to completely relax, though if you're looking to touch base with the city a taxi trip costs you around 5 usd. Altogether for us it was the best way to end our Vietnam tour, and I would defiantly reccomand and come back!!
Reviewed October 30, 2016
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8.8

Daniel from Israel
Couple
Premium Deluxe Ocean View
Stayed 4 nights in October 2016
Amazing hotel
Clean, high end hotel. Astonishing design. Great value for money. Location far from town but no need to leave the hotel. Food and room service is expensive. We had an amazing time!!
Reviewed October 29, 2016
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9.2

Dalit from Israel
Family with teens
Premium Deluxe Ocean View
Stayed 1 night in October 2016
One of the most beautiful hotels I have been in
The hotel is amazing. Beautiful design that really gives you the feeling that you want yo be there forever. Great pool and a very nice private beach (but bare in mind that on 6 mounts from May to October you will probably will not be able to get into the sea). Rooms are huge with a perfect balcony facing the ocean. Staff is great and breakfast is very good. The only drawback is that the hotel is about 20 min cub drive from the city center and there is nothing to do around the hotel. Few restaurants in a 10 min drive from the hotel and the rest only in city center.
Reviewed October 24, 2016
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8.8

Hiep from Vietnam
Family with young children
Premium Deluxe Ocean View
Stayed 3 nights in October 2016
nice staff
I booked a room at The Shells from 15 Oct to 18 Oct, but my plan changed and I had to shift my vacation to 16-19, after a call with the resort and Agoda, my booking was changed without any issues (even it was a "non-refundable, non-amendable" booking). So my first impression of the Shells was excellent. Our stay at the resort was enjoyable, even it was raining 2 of the 4 days we were there, the room is spacious and clean, the staff are friendly and helpful, my kid loves the swimming pool as well, even it is a bit small to me. 2 things we don't like from the resort: (1) location: it is a bit far from central where the famous restaurants are, and the beach was just so-so, not any where near our expectation. (2) the restaurant: food at the restaurant of the resort is just average, not like a 5-star hotel/resort restaurant. While the location is not something that can be changed, there is a lot of improvement that can be done with the restaurant which such The Shells can be more than 9/10 points to me.
Reviewed October 21, 2016
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