Universal Hotel
Universal Hotel
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Bed Universal Hotel
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Interior view Universal Hotel
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Exterior view Universal Hotel
Exterior view
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Excellent
Location
8.7
See all 35 photos Universal Hotel
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Very good
From 107 reviewsSee what guests said
7.1
/
10
Very good value for money
7.4
Value for money7.4
Distance to city center0km
Location rating8.7
Nearest airportGuilin Liangjiang International Airport (KWL)
Distance to airport26.6 km
  • Free Wi-Fi in all rooms!

  • Sauna

  • Currency exchange

  • Air conditioning

Room choices
This property is in high demand!Last booked a few minutes ago
Superior Twin
Superior Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Superior River View
Superior River View
...
  • Room size: 25 m²/269 ft²
  • River view
  • 2 single beds or 1 double b...
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River View
River View
...
  • Room size: 25 m²/269 ft²
  • River view
  • 2 single beds
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Standard Twin
Standard Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Business Queen Room
Business Queen Room
...
  • Room size: 48 m²/517 ft²
  • River view
  • 2 single beds or 1 double b...
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Economy Room
Economy Room
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
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Gao Ji Biao Zhun Ke Fang
Gao Ji Biao Zhun Ke Fang
...
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    Gao Ji Biao Zhun Ke Fang (Shuang Chuang )(Nei Bin )[Wu Zao ]
    Gao Ji Biao Zhun Ke Fang (Shuang Chuang )(Nei Bin )[Wu Zao ]
    ...
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      Shang Wu Fang (Te Hui Zhuan Xiang )
      Shang Wu Fang (Te Hui Zhuan Xiang )
      ...
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        Li Jiang Fang (Xian Shi  Te Hui )[Wu Zao ]
        Li Jiang Fang (Xian Shi Te Hui )[Wu Zao ]
        ...
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          More about Universal Hotel

          More about Universal Hotel

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (107)Booking.com Reviews (1)
          7.1
          /
          10
          Cleanliness7.0
          Facilities6.3
          Location8.7
          Room comfort and quality6.6
          Service6.5
          Value for money7.4
          Provided by verified guests of Agoda
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          All guests (107)
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          Showing 106 verified guest comments
          12345
          7.6
          Very good
          Pia from Austria
          Couple
          Standard Twin
          Stayed 3 nights in September 2018
          Very good”
          the furniture is a bit outdated but the location is within walking distance of every major sight
          Reviewed September 19, 2018
          3.2
          Guillermo from Spain
          Couple
          Standard Twin
          Stayed 2 nights in August 2016
          Misleading pictures”
          Dont trust pictures on the website, they just do not reflect Hotel's reality.
          Reviewed December 09, 2016
          6.0
          Teng from Malaysia
          Couple
          Stayed 3 nights in November 2016
          Just Nice 3* Hotel ”
          Worth stay... but suggest Agoda do not promo economy room in future will spoilt guest mood no doubt slightly cheaper. We booked economy room WORST but fortunately still hv room can upgrade to highest 7 floor room with additional RMB 50 per night and its WORTH to add on and upgraded the room... spacious, nice view and comfort. Location fantastic all foods & shopping just walking distance . Will stay again.
          Reviewed November 09, 2016
          7.7
          Very good
          Jacques from Canada
          Couple
          Superior River View
          Stayed 4 nights in October 2015
          Downtown”
          Location, walking distance to sites to see in town. right at the street walking market.
          Staff very nice, Located near all the tourist sites in town.
          Reviewed October 19, 2015
          7.3
          Very good
          Morten from Indonesia
          Family with teens
          Standard Twin
          Stayed 1 night in July 2015
          nice location”
          location, staff, value for money
          Reviewed August 10, 2015
          8.7
          Excellent
          CHINGWANG from Taiwan
          Solo traveler
          River View
          Stayed 1 night in October 2014
          Very nice.”
          cheap,clean,nice location.
          I will reback.
          Reviewed November 07, 2014
          7.7
          Very good
          Garry from Australia
          Solo traveler
          River View
          Stayed 3 nights in October 2014
          Good Central Hotel”
          Location Room Size Beds
          No serious issues. Large room and central location. We were there at peak time so unfortunately expensive. Close to food and markets with river views.
          Reviewed October 06, 2014
          8.3
          Excellent
          Anthony from Canada
          Solo traveler
          River View
          Stayed 2 nights in September 2013
          Guilin experience”
          It was central, close to the pedestrian mall and the staff was very accomodating
          The stay was pleasant and comfortable.The hotel was close, 5 minute walk to the pedestrian mall which has an abundance of shops, restaurants and pubs. Great experience.
          Reviewed August 27, 2014
          9.3
          Exceptional
          Kevin from Australia
          Couple
          Superior Twin
          Stayed 2 nights in August 2014
          We always stay at the Universal, Guilin, China. ”
          Location, Soft beds and Value for money.
          The staff at reception are friendly and check in is always easy. We consider the price to stay at this hotel very reasonable. We were so happy to stay at the Universal this trip as the rooms have been upgraded and now have soft mattress on their beds. This is the first time that there has been soft beds in the 7 years of travelling to China. The location of this hotel is perfect for walking and exploring the city of Guilin. It is so close to the bridge that you can enjoy a lovely stroll over the bridge to see the lights before bed. We recommend staying at the Universal while staying in Guilin, China.
          Reviewed August 23, 2014
          4.7
          Yisha from Panama
          Group
          Standard Twin
          Stayed 1 night in June 2014
          It was just ok. Typical smoky hotel”
          price, cleanisness, location
          it was just alright. Zero in service. good location. ok for price. nothing really worthy of mentioning.
          Reviewed July 10, 2014
          4.7
          Susan from United States
          Couple
          Standard Twin
          Stayed 3 nights in June 2014
          not so good”
          large room, access to walking street, comfortable bed
          below average stay. our frig was not working. we asked for a new one and we were ignored. ac is governed so it does not cool down enough for who are not accustomed to the heat & high humidity. english was poor though i did not expect much better. you should be aware of this if you require extra help. i requested an iron, got one but they called me to get it back & i could not understand what they wanted- 6 phone calls to our room later at bedtime & i finally told them to come to the room because i did not know what they wanted. apparently, they have 1 iron! upon check out they accused us of stealing a small glass from the room! i will wait to see if they charge my credit card & move forward to fight that! be advised!!! 1. taxi drivers are very dishonest! they will not use the meter. we were charged 100rmb from the airport to the hotel, then 120rmb to get back to the airport. they have you over a barrel! the meter going to the hotel said 65rmb! they go through 1 toll - so maybe add 10rmb.2. booking a li river cruise. we were very disappointed! we didn’t book at the hotel but with an agent. i asked for english guided tour only. we ended up on a tour where we were harassed by the staff multiple times!! it took 4 hrs which is 2 hrs too long. forced to listen to loud announcements to sell photos at every mountain. inevitably they will want to stand where you are standing! we finally refused to move as it became so frustrating. the seats in ac cabin are assigned -if you want a window seat ask in advance. ac will disappear as open every window anyway. we were promised a cool environment for our tour. the staff will try to upsell you on everything! we paid 450rmb for the foreign tour. i am sure it was way over the price & wouldn’t give us the ticket stubs! if you go to yangshou, you will have to arrange your bus trip back! know before you go & your trip might be more pleasant!
          Reviewed July 02, 2014
          5.7
          JOSE from Spain
          Group
          River View
          Stayed 2 nights in January 2014
          Good location ”
          The location, prize and length of room
          The stay was Ok, it was very centrally located and perfect to arrange excursion to Yangshuo from there. The friendlyness of the staff was poor and above all their english too. And the beds are quite hard, it was not that comfortable. But to stay for a couple of days its ok.
          Reviewed May 20, 2014
          7.7
          Very good
          liew from Malaysia
          Solo traveler
          Stayed 2 nights in February 2014
          Overall good”
          location, friendly and helpful staff
          overall good hotel except that no wardrobe to jand winterclothing just provided a small rack and bath room floor choked on the night. .
          Reviewed March 12, 2014
          5.3
          Igor from Croatia
          Couple
          Standard Twin
          Stayed 2 nights in February 2014
          Old hotel that needs a redo”
          Location, price
          Universal hotel Guilin It looks, feels and smells like the best days of this hotel are way behind it. Don't get me wrong, it doesn't stink, but over the years it gets that specific smell especially since it is mostly smoking hotel. All rooms are "standard" which means that you have to upgrade your room if you'd like double bed instead of twin, or a river side view. Riverside could be a nice upgrade since the hotel is very close to famous Elephant trunk hill. Even so, rooms are clean and there is enough room for all your stuff. Bathrooms haven`t been renovated in some time. Wifi is free open access but with terrible connection speed. Staff are struggling with english but you'll get used to it in China. Hotel advertises to offer pickup drop off at the airport, but when we arrived there was nobody from hotel waiting for us. Later we found out that it is service payed extra. Overall, we were satisfied and would recommend it as a sleepover place.
          Reviewed February 25, 2014
          5.3
          Bala from United States
          Solo traveler
          Standard Twin
          Stayed 3 nights in October 2013
          Comfort fair, No Wi-Fi in room”
          Location, location, Location.
          The hotel is conveniently located in the center city with plenty of nearby shops, banks, restaurants etc. The hotel staffs were fairly helpful. The staff did not speak English well. The room was large. The furniture, room decor and the condition of carpet was in good condition. The cleanliness of the room and the hotel in general was good. I didn't not eat any meal in the hotel restaurant. No Wi-Fi in room.
          Reviewed October 07, 2013
          7.7
          Very good
          Nikki from United Kingdom
          Business traveler
          Standard Twin
          Stayed 2 nights in April 2013
          Great location - good hotel.”
          Location - room - internet
          Served my needs perfectly - great location - easy to find - very good rooms.
          Reviewed October 05, 2013
          7.7
          Very good
          pamela from United Kingdom
          Business traveler
          Standard Twin
          Stayed 1 night in September 2013
          Pleasent ”
          location,
          Pleasant stay, great location but very hard beds and terrible smelling reception area.
          Reviewed September 29, 2013
          8.3
          Excellent
          Julie from Australia
          Couple
          River View
          Stayed 1 night in September 2013
          Universal is in a great location for seeing the ma”
          Location, location, location!
          Staff were friendly and the place was clean. Great nearby restaurants - especially The Little Italian Cafe.
          Reviewed September 27, 2013
          7.3
          Very good
          Jenny from Indonesia
          Couple
          Standard Twin
          Stayed 4 nights in August 2013
          Happy”
          Location, Clean, Food
          Reviewed August 30, 2013
          6.0
          Michael from Ireland
          Family with young children
          Standard Twin
          Stayed 1 night in August 2013
          Good but the beds were too hard.”
          Location, location, location
          The stay was OK. Good location but the beds were too hard.
          Reviewed August 26, 2013
          12345
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