Velmore Hotel Estate
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Velmore Hotel Estate

96 Main Road, Centurion, Pretoria, South Africa, 0157
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Standard Double Room Velmore Hotel Estate
Standard Double Room
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    Luxury Double Suite - Guestroom Velmore Hotel Estate
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     Velmore Hotel Estate

    Velmore Hotel Estate Reviews

    7.5
    Very good
    /10
    (73 reviews)See what guests said
    7.8
    Very good cleanliness

    Things you’ll love about Velmore Hotel Estate

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Breakfast [free]

    Very good
    Location
    7.7
    See map
    Better than 94% of properties in Pretoria
    Very good location
    Popular
    Nearby
  • Voortrekker Monument11.52 km
  • Freedom Park13 km
  • Groenkloof Nature reserve13.74 km
  • President Paul Kruger House13.81 km
  • Union Buildings16.64 km
  • Loftus Versfeld Stadium16.8 km
  • Hazel Food Market19.24 km
  • Ann van Dyk Cheetah Centre22.35 km
  • Rietvlei nature reserve23.56 km
  • Sammy Marks House32.88 km
  • Don't miss out!

    3 travelers have booked today.

    Value for money7.7
    Distance to city center15.1 Km
    Location rating7.7
    Nearest airportLanseria International Airport (HLA)
    Distance to airport19.3 km

    Rooms available at Velmore Hotel Estate

    Luxury Double Suite
    Luxury Double Suite
    ...
    • Room size: 25 m²/269 ft²
    • Mountain view
    • 1 double bed
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    Standard  Twin Room
    Standard Twin Room
    ...
    • Room size: 20 m²/215 ft²
    • Mountain view
    • 2 single beds
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    Standard Double Room
    Standard Double Room
    ...
    • Room size: 20 m²/215 ft²
    • Mountain view
    • 1 double bed
    Enter dates to see prices
    Luxury Twin Suite
    Luxury Twin Suite
    ...
    • Room size: 25 m²/269 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Standard Twin
    Standard Twin
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 double bed
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    Presidential Suite
    Presidential Suite
    ...
    • Room size: 20 m²/215 ft²
    Enter dates to see prices
    Standard Double
    Standard Double
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Paraplegic room
    Paraplegic room
    ...
    • Room size: 20 m²/215 ft²
    Enter dates to see prices
    Suite King Size Bed
    Suite King Size Bed
    ...
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      Room Luxury
      Room Luxury
      ...
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        More about Velmore Hotel Estate

        More about Velmore Hotel Estate

        An overview

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        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Velmore Hotel Estate from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (73)Booking.com Reviews (362)
        7.5
        /
        10
        Cleanliness7.8
        Facilities7.2
        Location7.7
        Room comfort and quality6.7
        Service7.4
        Value for money7.7
        All guests (73)
        All room types
        Showing 42 verified guest comments
        123
        7.6
        Very good
        CECELIA from South Africa
        Couple
        Standard Twin
        Stayed 2 nights in August 2019

        Very good”

        The location and value (rate from Agoda) was excellent I would suggest though that when you have a group you make special arrangements for them so it does not impact us individual guests. there was a group of ladies on the night of 9Aug I suppose Womans day and 10Aug breakfast was chaotic with ques and shortages of not just food but clearly staff as well....except for that I would love to come back. As a travel agent I also wanted to view your standard room and presidential suite but could not so if possible I would at some stage like to do a site inspection but am only free on weekends for that..Cecelia Booysen 082 260 8698

        Reviewed August 13, 2019
        10.0
        Exceptional
        Murendeni from South Africa
        Couple
        Standard Twin
        Stayed 1 night in August 2019

        Exceptional”

        I asked for a romantic set up but unfortunately we did get that. But everything was good.

        Reviewed August 08, 2019
        6.0
        Pearl from South Africa
        Couple
        Standard Double Room
        Stayed 3 nights in August 2019

        The place is conveniently far from the busy-ness of the city; very quite during weekdays.”

        I liked the fact that it's far from the city and the road is not too busy. The building has a lot of interesting history and is ideal for sentimental and intimate activities. The drum and music from Bakwena Spa was really disturbing in the mornings... Guests with children should be advised to be considerate and keep the doors closed...it became too rowdy and noisy in the evening. The telephone lines were not working as a result requesting room service was impossible. The staff on average was good. The breakfast was good too.

        Reviewed August 05, 2019
        9.2
        Exceptional
        Kekeletso
        Couple
        Standard Double
        Stayed 2 nights in July 2019

        Just an outing”

        Food not good

        Reviewed July 24, 2019
        8.8
        Excellent
        Melita from South Africa
        Business traveler
        Standard Double Room
        Stayed 1 night in July 2019

        Excellent”

        I loved the cleanliness

        Reviewed July 19, 2019
        7.6
        Very good
        Piet from South Africa
        Couple
        Standard Double Room
        Stayed 1 night in June 2019

        Couple from Sasolburg”

        The hotel gave one a welcome and open feeling on arrival. We really raved about the large clean spacious rooms, beautiful garden and attention to detail. One of the best value for money hotels I ever visited. We also enjoyed the spa. Will definitely visit again and invite friends.

        Reviewed July 01, 2019
        3.6
        Kambwali from United Kingdom
        Business traveler
        Luxury Twin Suite
        Stayed 4 nights in June 2019

        Hotel overbooked and I was turned away and put up in another hotel 15km away ”

        This meant I had to take taxi at my own expense to where I was doing business. They had more than a week to rectify the situation and they didn’t bother until I turned up to check in

        Reviewed June 30, 2019
        2.4
        HEINRICH from South Africa
        Couple
        Standard Double Room
        Stayed 2 nights in June 2019

        Sad Sad Sad”

        I traveled to Pretoria to visit my family for Father's Day. The Agoda Ad seemed really great however the property was a massive disappointment. On arrival, the security could not help us or direct us to the hotel. They had to call to ask someone where guests must go for check-in. When arriving at the reception, the receptionist was busy eating behind the counter and could not care less. Entering the room, the room smelled like someone cooked in it. Dust all over the tables, hair on the floor and in the bathroom and rat poison beneath the bed and couch... Imagine my child went with me !?!!!? When having breakfast daily (07h00 to 10h00) we arrive at the restaurant at 09h30 one had to ask for all the items to be replenished... no fruits, yogurt, milk, bread, croissants left except for the empty containers. When asking for ground beef to be replaced the chef came out with a chaffing dish with beef cutlets from dinner the night before. The spa - hmmm... I'd rather not elaborate!

        Reviewed June 19, 2019
        4.4
        Thabi from South Africa
        Couple
        Standard Double Room
        Stayed 1 night in June 2019

        Acceptable”

        Even though the room was big and specious, the smell in the room was unbearable, I couldn't sleep as I am very sensitive to bad smell. The staff tried to change the room for me but that room too had the same smell. The bedding was not very clean. Not all the food on the dinner menu was available and the food was too oily and fish too salty.

        Reviewed June 18, 2019
        9.2
        Exceptional
        Nkagisang from South Africa
        Group
        Luxury Twin Suite
        Stayed 1 night in November 2018

        Wonderful place ”

        The rooms are spacious, breakfast was nice and freindly staff members.

        Reviewed May 26, 2019
        8.4
        Excellent
        Bernadette
        Couple
        Standard Twin Room
        Stayed 1 night in March 2019

        Excellent”

        Pro-it was a nice big room and good signal in the room for wifi Com-no signage of where the hotel is once we were inside, staff were not very helpful when we wanted to order dinner and messed up our order even though we were the only guests staying. It was very quiet. The chips were too oily and undercooked. Poor TV reception and selection of channels

        Reviewed March 12, 2019
        8.4
        Excellent
        Tusyenti
        Couple
        Luxury Twin Suite
        Stayed 1 night in February 2019

        Generally a good stay”

        The room was spacious and clean and neatly set up. The breakfast was a limited menu. My only problems were there was some function going on and there was a lot of noise. -1. Doors banging 2. Too much of loudness , people were shouting and talking 3. The music was on the whole night and it was very, very loud. 4. Therefore we did not get much sleep. 5. I cannot say much about the facilities as our stay was short. 6. Please make sure there is a number chart e.g. which number to dial to contact the reception, or housekeeping etc. Thank you

        Reviewed February 19, 2019
        9.6
        Exceptional
        Muhammed from South Africa
        Couple
        Luxury Twin Suite
        Stayed 1 night in February 2019

        Breakfast”

        Exceptional service and delightful staff Only problem encountered was that they ran out of food for breakfast which was the first time I heard that

        Reviewed February 19, 2019
        2.0
        Nabeel from South Africa
        Family with young children
        Luxury Double Suite
        Stayed 2 nights in December 2018

        Disgusted by this hotel”

        Aircons in various rooms not working No help in assisting with the problem Not given options and are told what to do Useless staff and manager whom don’t know how to do their job Very incompetent Stay away at all costs!! I wouldn’t even stay here for free!

        Reviewed December 19, 2018

        Dear Nabeel, Thank you for taking the time to submit a review based on your stay with us. We are very disappointed with your review and sad to hear that you did not have a positive experience with us. Please accept our sincerest apologies for the inconvenience caused during your stay and we are very sorry that some of the aircons were out of order, we are sure that the maintenance team has now corrected this issue. We hope that you will consider visiting Velmore Hotel & Spa in the future. Warmest regards, Velmore Hotel & Spa

        Responded January 02, 2019
        Velmore Hotel Estate
        3.6
        Irshaad
        Family with young children
        Luxury Twin Suite
        Stayed 3 nights in December 2018

        Velmore Estates: Entering a world of pain”

        I booked for a wedding over the long weekend 14-17 December 2018 and boy has this place deteriorated since the previous year I stayed (September 2017): 1. The air conditioning does not work in half the rooms (in Pretoria this is a deal breaker straight off the bat). 2. Globe in the lounge area of the room did not work, for half the day we went looking for switch but turns out the globe didnt work and the maintenance guy didnt have any parts, after much persuasion, he managed to take one out of one of the other rooms (common trend, hopefully was not occupied otherwise sorry for the other guest) 3. Phone lines not working, maintenance guy fixed it but two phones, wires sticking out of the room 4. Bright spot lights and airconditioning lights give you a permanent headache 5. If you ask for towels, be willing to negotiate, its either in the washing or they do not have enough or you get hand towels from the other rooms to make up for the absence of towels 6. The breakfast, wow wow

        Reviewed December 18, 2018

        Dear Irshaad, We would like to take this opportunity to thank you for staying with us at Velmore Estates and for submitting a review based on your stay with us. We would like to sincerely apologize for the inconvenience cause during your stay and please be aware that the level of service you received during your stay is not our standard. We hope you enjoyed the remainder of your stay and that the breakfast made up for the lack of service delivery and that you will consider visiting us again in the near future. Warmest regards, Velmore Hotel & Spa

        Responded January 02, 2019
        Velmore Hotel Estate
        9.6
        Exceptional
        Nirasha from South Africa
        Couple
        Luxury Double Suite
        Stayed 1 night in December 2018

        What a great hotel”

        Velmore Suites are spacious and beautiful - we loved our stay there The breakfast choice was small but fine - it satisfied us The staff was awesome, went out of our way to make our stay wonderful In particular I wish to commend Brumilda Els - she went above and beyond to help us and to make our stay wonderful. Thank you

        Reviewed December 03, 2018

        Dear Nirasha, Thank you for taking the time to submit a review based on your stay and we are very pleased that you has an overall experience was positive. We hope to welcome you back in the future for another romantic getaway with us. Warmest regards, Velmore Hotel & Spa

        Responded December 11, 2018
        Velmore Hotel Estate
        8.4
        Excellent
        Marilyn from South Africa
        Group
        Standard Twin Room
        Stayed 1 night in October 2018

        Excellent”

        Staff made our stay comfortable Pity the facilities was not available

        Reviewed October 30, 2018

        Dear Marilyn, Thank you for taking the time to review our hotel, we appreciate all guest feedback and reviews as it helps us improve future customer experience and satisfaction. Thank you for our excellent rating and we do apologies that there were certain facilities not available during your stay, as a hotel it is difficult to schedule maintenance on our facilities without it affecting some of our guests. We look forward to welcoming you back in the near future. Warmest regards, Velmore Hotel & Spa

        Responded November 07, 2018
        Velmore Hotel Estate
        9.2
        Exceptional
        Khanyisile from South Africa
        Couple
        Luxury Double Suite
        Stayed 1 night in October 2018

        Beautiful Hotel”

        Very clean and spacious rooms. I loved everything about it. The breakfast and dinner, on point. The spa excellent. I would go back again.

        Reviewed October 22, 2018

        Dear Khanyisile, Thank you for taking the time to review our hotel. We greatly appreciate the feedback provided by our guests and we appreciate your excellent high rating of our hotel. We look forward to welcoming you back to our hotel in the near future. Warmest regards, Velmore Hotel & Spa

        Responded November 07, 2018
        Velmore Hotel Estate
        9.6
        Exceptional
        Amina
        Business traveler
        Luxury Twin Suite
        Stayed 12 nights in September 2018

        Excellent service”

        Outstanding service received from Thabo. The staff were very friendly and my requests were efficiently taken care of except for the WiFi in the old building that is non- existent. I read that this matter was being addressed but sadly this is not the case. Same as other travellers according to their reviews I also found myself relocating to the new building due to this issue.

        Reviewed October 16, 2018

        Dear Amina, Thank you for taking the time to review our hotel. We greatly appreciate the feedback we receive from our guests. Thank you for outstanding review we really appreciate it. We looking forward to welcoming you back to our hotel in the near future. Warmest regards, Velmore Hotel & Spa

        Responded November 07, 2018
        Velmore Hotel Estate
        6.8
        Good
        Susan from Kenya
        Solo traveler
        Standard Double Room
        Stayed 1 night in September 2018

        Clean hotel”

        It is far from restaurants or malls. Nicholas Thabo is pleasant and knows and loves his job. It is clean but poor service. Telephone in room was not working. I called reception three times from another room and it took two hours to get some response. Room service ends at ten pm! Monday morning between 7.30 -8 am there was loud singing and drumming very annoying. When I asked was told they sing when opening the Spa or something close to that. This hotel has a lot of potential if they improve on service. There was a lady at the reception who could not be bothered and was busy gossiping on the phone on Monday 24th September. Lots of improvement needed.

        Reviewed September 26, 2018

        Hi Susan, We would like to take this opportunity to thank you for selecting Velmore Hotel & Spa as your accommodation choice. We do apologize for any inconvenience caused during your stay and we have forwarded your complaints to Senior Management who will be taking the matter further. We hope to welcome you back to our hotel in the near future. Warmest regards, Velmore Hotel & Spa

        Responded November 07, 2018
        Velmore Hotel Estate
        123
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        • Very good location
        • Voortrekker Monument