Reception opening hours: every day from 09:00 to 12:00 and 15:00 to 19:00
In July and August, the reception is open 24 hours a day.
If you plan to arrive outside reception hours, please contact the property in advance.
A security deposit of EUR 200 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Price includes: accommodation, bed linen, towels, household linen (bathmat and dish towel), a cleaning kit, end-of-stay cleaning (except for washing up and kitchen area), a basic WiFi connection, taxes (except city tax and application fee), access to the pool area and sports fields (except tennis courts and archery), basic animation including fitness, contests and parties.
For VIP accommodation, beds are made upon arrival and a cleaning kit is included.
Available at an extra cost: beds made upon arrival and housekeeping mid-week. The number of services purchased must match the number of occupants in the accommodation.
For stays from 2 to 6 nights: check-in from 14:00 and check-out until 17:00 (subject to availability otherwise 12:00).
With an extra cost, you may request to reserve the exact location of your accommodation by calling the residence. Contact details can be found on the booking confirmation.
Please note the outdoor, heated and unheated swimming pools are open from April to November.
A baby kit, suitable for children under 2 years weighing less than 15 kg, is available in the apartment at an extra cost, subject to availability. The kit includes: 1 cot with 1 bed sheet, 1 high chair, 1 changing mat and 1 pushchair.
For any invoice requests, please note that the name used will be the name stated on the reservation.
In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancellation fees.
Please note that the wave pool will be closed from 1 until 15 April 2017.