West End Hotel
West End Hotel
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Eco Room - Guestroom West End Hotel
Eco Room - Guestroom
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Lobby West End Hotel
Lobby
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Lobby West End Hotel
Lobby
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Exterior view West End Hotel
Exterior view
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Very good
Location
7.4
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West End Hotel

Very good location
Stay in the heart of Mumbai - What's nearby?
Very good
From 68 reviewsSee what guests said
7.0
/
10
Very good room comfort and quality
7.1
Value for money6.5
Distance to city center02 km
Location rating7.4
Nearest airportChhatrapati Shivaji International Airport (BOM)
Distance to airport16.9 km
  • 610 meters to public transportation

  • Located in heart of Mumbai

  • Air conditioning

  • Room service [24-hour]

Room choices
This property is in high demand!Last booked a few minutes ago
Standard Double
Standard Double
...
  • Room size: 41.81 m²/450 ft²
  • City view
  • 2 single beds or 1 double b...
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Standard Single
Standard Single
...
  • Room size: 23.23 m²/250 ft²
  • City view
  • 2 single beds or 1 double b...
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Junior Suite
Junior Suite
...
  • Room size: 60.39 m²/650 ft²
  • City view
  • 2 single beds or 1 double b...
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Family Suite
Family Suite
...
  • Room size: 69.68 m²/750 ft²
  • City view
  • 3 single beds and 2 double ...
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Eco Room
Eco Room
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 queen bed
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Room Economy
Room Economy
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    Family Room (4 Adults)
    Family Room (4 Adults)
    ...
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      Standard Triple
      Standard Triple
      ...
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        Standard Suite
        Standard Suite
        ...
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          Standard Double or Twin Room
          Standard Double or Twin Room
          ...
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            More about West End Hotel

            More about West End Hotel

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What to eat nearby

            Indian cuisine
            Indian cuisine
            Panchvati Gaurav
            60 m Indian, Vegetarian
            The Bayview Restaurant
            60 m Indian
            Panchavati Gaurav
            130 m Indian, Vegetarian
            Chinese cuisine
            Chinese cuisine
            Liberty Restaurant
            60 m Chinese
            Lenin Pav Bhaji Center
            250 m Chinese
            Cafe Metro
            360 m Chinese, Vegetarian
            Vegetarian food
            Vegetarian food
            Pradeep Gomantak Bhojanalaya
            900 m Vegetarian
            Adarsh Annapoorna
            1.0 km Vegetarian
            Dakshin Bar & Kitchen
            1.1 km Vegetarian

            What they offer

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

            Real reviews from real guests

            Agoda Reviews (68)Booking.com Reviews (25)
            7.0
            /
            10
            Cleanliness7.0
            Facilities4.7
            Location7.4
            Room comfort and quality7.1
            Service6.9
            Value for money6.5
            Provided by verified guests of Agoda
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            All guests (68)
            All room types
            Showing 66 verified guest comments
            1234
            4.8
            Devang from India
            Couple
            Junior Suite
            Stayed 1 night in January 2017
            Room not given as committed”
            Refused to give the difference money back.
            Reviewed January 21, 2017
            5.3
            EVESQUE from France
            Business traveler
            Standard Double
            Stayed 1 night in February 2016
            Not my best experience in India...”
            Hotel a bit disapointing for the price I payed. Old building, very noisy and not in a very good area.
            Reviewed March 09, 2016
            9.3
            Exceptional
            BS from India
            Family with young children
            Standard Single
            Stayed 3 nights in January 2016
            The hotel services and staff are very good”
            room size , services, cleanliness
            very comfortable, we were upgraded to family room.
            Reviewed January 15, 2016
            6.7
            Good
            Nancy from Mexico
            Couple
            Standard Single
            Stayed 4 nights in November 2015
            Very well located”
            Location, staff, cleanliness
            The stay in general was good. I wouldn't recommend eating there but the cleanliness and the service was good. The hotel is definitely old but compared to others is a good option. I did not like the surroundings but it is pretty well located for the main attractions in Mumbai.
            Reviewed December 09, 2015
            8.0
            Excellent
            Pooja from India
            Solo traveler
            Standard Single
            Stayed 4 nights in October 2015
            It is old style hotel but reasonable”
            Giving mineral water, good location, and room is big
            Not so bad shopping nearby resturants
            Reviewed October 30, 2015
            6.7
            Good
            Mattana from Thailand
            Group
            Junior Suite
            Stayed 2 nights in June 2015
            A two nights short stay”
            The staff and location
            The room was very spacious, however there was damp smells inside the room but it could be due to the rainny season. It was a nice stay as we were mostly out of the hotel and only stayed at the hotel while we sleep. But the location is good and convenient.
            Reviewed September 30, 2015
            7.3
            Very good
            PRASOB from Singapore
            Business traveler
            Standard Single
            Stayed 2 nights in July 2015
            Poor Telephone signal”
            1. Staff were freindly, 2. Location was good, 3. Lobby was ok.
            I was disappointed because 1. my room was right at the back where telephone signals did not reach. I bought a local sim card with 3G but could only use it in the lobby as even telephone calls were not possible in my room 2. The room furnishing was poor with odd sized furniture that gave it a warehouse look! 3. While booking through Agoda I saw that free wifi was available, however the hotel offered wifi upon extra payment only. 4. I had to leave early for meetings but breakfast at nearby shops open quaite late, so only way was to pay the hotel for buffet breakfast with limited choice.
            Reviewed August 07, 2015
            6.0
            Pacharaphun from United Kingdom
            Group
            Standard Single
            Stayed 1 night in July 2014
            room”
            clean, good service, quiet
            Reviewed May 16, 2015
            7.0
            Very good
            Sarah from Sweden
            Couple
            Standard Single
            Stayed 3 nights in February 2015
            business hotel”
            big rooms. good standard. nice and clean
            As a tourist we felt a little bit out of place since the rest was mostely suits. But a good stay, and we really enjoyed the food market nearby.
            Reviewed February 27, 2015
            8.0
            Excellent
            Shyamol from Bangladesh
            Couple
            Standard Double
            Stayed 2 nights in February 2015
            comfortable with big rooms”
            Big Rooms, Food and staffs
            good location having a hospital close by
            Reviewed February 23, 2015
            8.3
            Excellent
            William from Australia
            Couple
            Standard Single
            Stayed 2 nights in February 2015
            Homelike hotel”
            Excellent staff, clean and cleaned, close to central Mumbai
            We have stayed here 7 times when visiting Mumbai. West End is a basic 3 star hotel, made exceptional by staff. Room service is located on each floor. The rooms don't have the trappings of a western hotel chain, but are excellent. If you like it's 2-3 km walk to Gateway to India, but taxis also available. The hotel restaurant is good, and other restaurants in the street
            Reviewed February 08, 2015
            2.7
            Mascarenhas from Australia
            Couple
            Standard Single
            Stayed 5 nights in November 2014
            Good hotel at a good price”
            The buffets catered for all tastes the staff were very obliging and the location in South Bombay was ideal for transport and facilities
            Excellent. We had a great time and enjoyed dining good clean food
            Reviewed November 21, 2014
            9.7
            Exceptional
            Natasha from Australia
            Family with teens
            Junior Suite
            Stayed 3 nights in February 2014
            This hotel met all our standards and more”
            The immaculate rooms, the professional and friendly staff who went out of their way to assist us with every request, the terrific location with hotel taxis always available
            This was our second stay at the West End Hotel. They remembered us and made us feel welcome and special. No request was too difficult and all staff appeared to have an understanding of the cultural differences and expectations of the guests. Highly professional service and amenities.
            Reviewed March 12, 2014
            9.0
            Exceptional
            Sylvie from Canada
            Business traveler
            Standard Single
            Stayed 5 nights in October 2013
            Very pleasant!”
            Staff, big and clean room
            Reviewed November 07, 2013
            4.7
            MOHAMED from Maldives
            Family with teens
            Family Suite
            Stayed 3 nights in September 2013
            Good location but extremely over priced old hotel.”
            The only good thing about the hotel is its location. It is very expensive comparing to other hotels of similar standard
            WIFI had to be paid for. No coffee making facility in the room, despite we took a super deluxe family suite. The restaurant is extremely expensive. They had raised question of providing breakfast, even though we had paid for room inclusive of breakfast. It's very annoying. The hotel is a run down hotel. Staff OK. In overall it was not worth.
            Reviewed October 06, 2013
            6.0
            James from United Kingdom
            Business traveler
            Standard Single
            Stayed 3 nights in November 2012
            Hotel is very dated and a little quirky, but good.”
            Location, friendly staff, good restaurant
            The hotel is stuck in a time warp, but that is part of its charm. A good option for a mid-range hotel in Central Mumbai.
            Reviewed April 03, 2013
            5.3
            Steven from United States
            Couple
            Junior Suite
            Stayed 4 nights in February 2013
            Dingy rooms, overpriced”
            Friendly staff
            I know that Mumbai is an expensive city for rooms, even though it is in India. However, the West End rooms are way overpriced. They are dingy and poorly furnished. My wife and I booked a junior suite to have a relatively superior room. However, the junior suite they gave us was especially dark and gloomy. We requested a downgrade to a regular room, which was a little better.
            Reviewed March 01, 2013
            5.3
            TALAAT from Saudi Arabia
            Solo traveler
            Standard Double
            Stayed 1 night in October 2011
            Not good for the price”
            Great location to Bombay hospital
            the hotel is alright but "over priced" (typical of most mumbai hotels). it is the closest hotel to bombay hospital so you can expect lots of noise and traffic. the neighborhood is not one of the best in mumbai but it is only 15 walk from some of the nicest areas in twon. the hotel is clean but needs a well deserved "make up". a/c takes some time to get cold but once it does, it is quite cold. ver expensive internet fees.
            Reviewed July 24, 2012
            6.3
            Good
            Camille from Australia
            Business traveler
            Junior Suite
            Stayed 1 night in June 2012
            Tired, bit run down hotel, good location”
            Location was pretty good
            i stayed in a large room and was travelling by myself. i felt a little bit creeped out there being a solo female. the desk staff weren't friendly. before i arrived, i emailed several times about arranging an airport pick-up which they never replied to. luckily a friend arranged a pick-up for me. i could never unlock my door by myslef and needed help everytime. staff were always close by which was handy and floor staff were friendly. i suspect this hotel may have been grand at one stage but now it is just run down and shabby (but not chic). the breakfast was lovely as was the service and the breakfast room itself. to be fare i only stayed one night but that was enough to be happy about leaving.
            Reviewed July 05, 2012
            9.0
            Exceptional
            Ambjorn from Sweden
            Couple
            Standard Double
            Stayed 1 night in February 2012
            Good location, colonial style”
            Location, spacious rooms, friendly service, fair rates
            We had a short stay at this hotel where we have stayed many times before. It is well located in the city centre, at a very calm back street. We had a big room at standard rate, with efficient A/C. The staff was friendly as always, and the restaurant is quite good.
            Reviewed March 02, 2012
            1234
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            • Very good location
            • Chhatrapati Shivaji Terminus
            • Churchgate Railway Station is within 0.61 km