Book Now: Xian Katie Eastman Hotel

Very good
From 55 reviewsSee what guests said
7.8

Real reviews from real guests

Agoda Reviews (55)
7.8
Very good
From 55 reviews
Read reviews from:
Cleanliness7.7
Facilities7.2
Location8.9
Room comfort and quality7.8
Service7.3
Value for money8.2
Provided by verified guests of Agoda
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Showing 48 verified guest comments
8.8
Excellent
LIM from Malaysia
Solo traveler
Standard Twin Room
Stayed 4 nights in March 2016
Leisure... comfortable ”
Room inside provided computer good to use for online
Reviewed March 29, 2016
6.3
Good
Nor from Malaysia
Group
Business Twin Bed
Stayed 3 nights in October 2015
Convenient no frill hotel”
Within centre of City Wall, easy to find food
We arrived just over midnight and went through a nightmare in checking in. They speak no English. There were also other foreigners and everyone is so terribly annoyed with the 'no English' staff. We got to our room at 2am. The next morning, we intended to make clarifications on our stay arrangement, and again.... no one speaks English. Lucky a tour agent assisted. Breakfast was nothing to shout loud of. Food was not replenished well.
Reviewed March 25, 2016
6.7
Good
wendy from Malaysia
Couple
Stayed 3 nights in December 2015
Location good,clean”
Good location,clean,big room
Free wifi.
Reviewed January 03, 2016
7.0
Very good
Faridaus from Malaysia
Group
Stayed 4 nights in October 2015
A plesant stay in Xian”
The location is a walking distance to the muslim quarter. Also there are plenty of shopping malls around the hotel. The room is confortable & clean. FREE WIFI!!
If only I can talk Chinese, the stay would have been superb! The language is a real barrier what more when you arrived at 2am and trying to checked-in into the hotel. You request for a double bed but you'll get a twin bed and it will probably take you 15min to make them understand. Otherwise, the rooms are clean and washroom works fine. I will stay here again.
Reviewed November 05, 2015
6.0
Kok from Malaysia
Couple
Standard Twin Room
Stayed 3 nights in September 2015
Location location”
Location only
Service n room as rated 3 star. Toilet was miserable with a shower in front of WC. Whole toilet will be wet when showering
Reviewed September 30, 2015
8.0
Excellent
pat from Ireland
Couple
Stayed 1 night in July 2015
Location”
Location Room size good staff
Enjoyable stay in a great location near to Metro and shops and plenty of eating places.
Reviewed July 15, 2015
8.0
Excellent
pat from Ireland
Couple
Stayed 4 nights in July 2015
Location Location Location”
Location Staff Room Size
Arrived late first night as Taxi took us on a tour of god knows where, ripped off from Airport, take a bus to town. Hotel gave us wrong room first night but made up for it by giving us an upgrade for the rest of our stay. Staff on reception very good. The best thing about hotel is Location. Near Metro,Bell Tower,South Gate within walking distance also Mueslim Quarters. Hotel has its own Laundrete free.
Reviewed July 11, 2015
7.7
Very good
Goh from Singapore
Solo traveler
Stayed 4 nights in April 2015
Just simply great”
location, room spacious & near amenity
Simply great
Reviewed May 03, 2015
7.3
Very good
yofanca from Indonesia
Couple
Business Twin Bed
Stayed 1 night in April 2015
good location”
good location, its near subway, and some tourist atraction
Location very strategic. Even at night u can enjoy the city by walk
Reviewed April 23, 2015
6.0
Brad from Malaysia
Family with young children
Business Twin Bed
Stayed 2 nights in March 2015
Max yr rmb”
location, pricing, cleanliness
Very comfortable.
Reviewed April 10, 2015
8.7
Excellent
Shao from Taiwan
Business traveler
Business Twin Bed
Stayed 2 nights in September 2014
Xian Katie Eastman Hotel”
ok
Reviewed September 21, 2014
8.0
Excellent
Miguel from Argentina
Family with teens
Business Twin Bed
Stayed 3 nights in May 2016
habitacion amplia y completa. bien iluminada”
El baño sin cortina te duchas y se moja todo. Por el resto todo bien
Reviewed May 14, 2016
8.0
Excellent
HANSJOERG from Switzerland
Solo traveler
Stayed 2 nights in June 2015
SUBJEKTIV”
all you can eat gratis frühstück-GRÖSSE MEINES ZIMMERS-die UN-Englischkenntnisse des Personals
angenehm-ruhig (falls es die Clientele zuliess und Zimmer gegen den Innenhof liegt), immerhin ueberall weiche Teppiche-
Reviewed June 14, 2015
9.3
Exceptional
marc from Switzerland
Solo traveler
Business Twin Bed
Stayed 3 nights in April 2015
Gutes Hotel im Zentrum”
Lage, Zimmer, Personal
Das Hotel war sehr sauber und die Zimmer gut ausgestattet. Die Klimaanlage war ein bisschen dürftig aber sonst war alles klasse.
Reviewed May 01, 2015
6.4
Good
shinichi from Japan
Solo traveler
Business Twin Bed
Stayed 5 nights in October 2016
食と按摩の旅”
按摩、ウィグル料理、羊、牛肉,いろんなパン類、中華料理小籠包、水餃子すべてに満足。ホテルは部屋が広く豪華、最新洗濯機、乾燥機や自室で自由に使えるパソコン便利である、フロントで予約と内容が違うので、中国人が言うように大きな声、強い口調で中国語で主張したら上役が出てきて予約以上の2ルーム、テレビ2、トイレ2の豪華な部屋にチェンジしてくれた1人なのに勿体無い限りである。フロントのサービスは人により違うが以前の中国と変わらない、やさしく言ってくれていれば私もそんなにも強く言わなかっただろう。1人で5日間過ごしたが大変満足した。
Reviewed October 24, 2016
7.3
Very good
Jirasak from Thailand
Business traveler
Business Twin Bed
Stayed 1 night in May 2015
ทำเลดี ห้องสะอาด แต่พนักงานพูดภาษาอังกฤษไม่ได้เลย”
ทำเล ความสะอาด เตียงสบาย
ทำเลสะดวกมาก เดินไปไหนก็ได้ไม่เปลี่ยว ห้องสะอาดดีแม้เป็นพื้นพรม แต่เฟอร์นิเจอร์ดีไซน์ค่อนข้างล้าสมัย ห้องน้ำสะอาดมาก ข้อด้วยประการเดียวคือพนักงานไม่มีใครพูดภาษาอังกฤษได้เลย ไม่รู้แม้แต่คำง่ายๆ ทั้งๆที่ป้ายหน้าโรงแรมมีระบุว่าเป็นโรงแรมที่ได้มาตรฐานต้อนรับแขกต่างชาติได้
Reviewed July 04, 2015
5.0
Sin from Hong Kong
Solo traveler
Standard Twin Room
Stayed 1 night in November 2015
房價合理”
房價合理
地點方便,酒店舊。
Reviewed December 10, 2015
8.0
Excellent
LEE from Hong Kong
Solo traveler
Standard Twin Room
Stayed 4 nights in April 2015
價格超值地點好”
員工親切,早餐豐富,地點好
淋浴應該加膠簾,否則好似現在每次洗澡完地下全濕,非常不便
Reviewed April 09, 2015
10.0
Exceptional
baofeng from China
Family with young children
Standard Twin Room
Stayed 1 night in August 2016
不错的地方”
很不错的酒店,就是只能延迟退房到13点
Reviewed August 10, 2016
10.0
Exceptional
from China
Solo traveler
Standard Twin Room
Stayed 3 nights in July 2016
赞一个”
房间不错,很大,很干净
Reviewed July 17, 2016
8.4
Excellent
Yee from Malaysia
Family with young children
Standard Twin Room
Stayed 2 nights in June 2016
值得一住”
地理位置不错!只需要步行就能到回民街和钟楼。工作人员服务也很好。值得一住!
Reviewed June 29, 2016
7.2
Very good
JIA from China
Couple
Standard Twin Room
Stayed 2 nights in June 2016
位置很好!设施陈旧”
去回民街吃饭方便!钟楼附近也方便! 设施陈旧,洗澡确实堵地漏,满地都是水!最受不了的是:电话串线!大半夜被吵醒,接起电话来是别人通话的声音!
Reviewed June 12, 2016
8.3
Excellent
effie from China
Couple
Stayed 2 nights in September 2015
还不错,跟价格相符。”
位置,交通,服务
还可以,跟价格相符,房间挺大的,还算干净。周围吃饭的地方很多,地理位置很好,在市中心。服务人员态度也很好,就是房间里没有茶包和矿泉水,要到大堂去喝,不方便。
Reviewed October 17, 2015
8.7
Excellent
effie from China
Couple
Standard Twin Room
Stayed 1 night in September 2015
还不错,跟价格相符。”
位置,服务,清洁。
还可以,跟价格相符,房间挺大的,还算干净。周围吃饭的地方很多,地理位置很好,在市中心。服务人员态度也很好,就是房间里没有茶包和矿泉水,要到大堂去喝,不方便。
Reviewed October 17, 2015
9.6
Exceptional
Eduard from Russia
Solo traveler
Stayed 1 night in November 2016
Всё нормально”
Расположение в центре города даёт преимущества в пеших прогулках. ТАк же и метро близко.
Reviewed November 30, 2016
4.0
Hue from Malaysia
Group
Standard Twin Room
Stayed 2 nights in November 2016
櫃台服務人員態度令人失望與生氣”
前台人員是入住酒店第一印象,登記入住當晚抵達酒店出事證件辦理手續,櫃檯人員一開始就顯示不耐煩語氣與態度令人生氣,該酒店應該多多培訓櫃檯人員以避免類似事件再次發生! 客房在六樓電梯一出去就有一股難聞的氣味需要加強衛生條件,房間燈光也太暗了!廁所的防滑墊也非常的老舊看上去髒髒與發霉完全不敢使用!建議更換! 地點非常方便,百貨商場,地鐵北大街站,鐘樓鼓樓都非常靠近!搭地跌可抵達大雁塔! agoda的價格也非常合理
Reviewed November 26, 2016
4.0
YA from Taiwan
Solo traveler
Standard Twin Room
Stayed 3 nights in July 2016
位置佳 但前臺服務員永遠臭臉”
安全性有待注意 門沒內鎖 我只能說 就是地理位置好 我其實對飯店挺不挑的 若前臺服務員能親切 笑臉迎人些 那不是自己快樂 別人也快樂嗎
Reviewed July 26, 2016
7.7
Very good
Si from China
Couple
Standard Twin Room
Stayed 3 nights in October 2015
整體不錯”
房間整潔衛生,服務員態度友善,交通方便。
房間整潔衛生,服務員態度友善,交通方便,但checkin時間很慢。
Reviewed October 26, 2015