ZEN Rooms Bukit Merah
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Standard Double Room ZEN Rooms Bukit Merah
Bathroom ZEN Rooms Bukit Merah
Bathroom ZEN Rooms Bukit Merah
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7.0
Very good
/10
(88 reviews)See what guests said
See map
6.7
Good
Location rating score
Parking
FREE
  • Dong Yue Miao160 m
  • Church of St Teresa460 m
  • Mesjid Temenggong Daeng Ibrahim730 m
  • Silat Road Sikh Temple750 m
  • Altivo & Glass Bar920 m
  • The Singapore Cable Car Museum930 m
  • Momo930 m
  • Powerhouse940 m
  • The Jewel Box940 m
  • The Boiler Room940 m
  • Free Wi-Fi

    ZEN Rooms Bukit Merah

    Located in Harbour Ville Hotel, 512 Kampong Bahru Road, near Chinatown, Singapore 099448, Chinatown, Singapore, Singapore, 099448 - See map
    "Quiet location, close to public transportation, the room is simple and provides everything you need, including a fridge."
    Chai F. - 01 March 2018
    Exceptional reputation
    Recommended by 80% of guests
    Very good service
    7.3 rating for service
    Very good cleanliness
    7.2 rating for cleanliness
    Good facilities on premise
    6.5 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Fitness center

    Property ranking|Compared to 1,310 Singapore properties
    See all rankings
    Room size
    16 sqm.
    Room comfort score
    6.0/10
    Value for money score
    7.4/10
    Couples review score
    7.4/10
    Bigger than
    81
    %
    of Singapore properties
    Better than
    77
    %
    of Singapore properties
    Better than
    75
    %
    of Singapore properties
    Better than
    74
    %
    of Singapore properties
    Value for money7.4
    Location rating6.7
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport20.2 km

    Rooms available at ZEN Rooms Bukit Merah

    Standard Double Room
    Standard Double Room
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 double bed
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    Double or Twin Superior
    Double or Twin Superior
    ...
    • Room size: 20 m²/215 ft²
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    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 single beds
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    Run of House
    Run of House
    ...
    • Shower
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    Superior Twin Room
    Superior Twin Room
    ...
    • Shower
    • 2 single beds
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    Deluxe Executive Room
    Deluxe Executive Room
    ...
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      Club Suite
      Club Suite
      ...
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        Suite
        Suite
        ...
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          Room Superior City View
          Room Superior City View
          ...
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            Room Economy
            Room Economy
            ...
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              More about ZEN Rooms Bukit Merah

              More about ZEN Rooms Bukit Merah

              9.2
              Exceptional

              "Will definitely stay here again."

              Ashiela

              |

              02 March 2017

              An overview

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              Most talked about facilities

              Housekeeping
              3 mentions
              Breakfast
              2 mentions

              What they offer

              8.4
              Excellent
              Staff 

              "The staffs are very friendly."

              Cecilia

              |

              13 January 2019

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Food and dining

              Nearby restaurants

              Asian cuisine
              Asian cuisine
              Miz Japanese Restaurant
              460 m Asian, Japanese, Sushi
              Good Chance Popiah Eating House
              660 m Asian, Chinese, Singaporean
              Street 50
              870 m Asian, Chinese, Malaysian
              Chinese cuisine
              Chinese cuisine
              Wang Tian Kitchen
              460 m Chinese
              Feng Shui
              970 m Chinese
              Ting Heng Seafood Restaurant
              1.4 km Chinese, Seafood
              Japanese cuisine
              Japanese cuisine
              Akira Japanese Restaurant
              1.5 km Japanese
              Santaro Japanese Restaurant
              1.8 km Japanese
              Sakari Sushi
              1.8 km Japanese

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of ZEN Rooms Bukit Merah from real guests

              Overall rating
              6.8
              Good
              From 109 reviews
              Provided by verified guests of
              Agoda Reviews (88)Booking.com Reviews (21)
              Rating via Agoda7.0
              /
              10
              Cleanliness7.2
              Facilities6.5
              Location6.7
              Room comfort and quality6.0
              Service7.3
              Value for money7.4
              High score for Singapore
              Rating
              9+ Exceptional (2)
              8-9 Excellent (6)
              7-8 Very Good (8)
              6-7 Good (6)
              <6 Below Expectation (13)
              Time of the year
              Mar - May (9)
              Jun - Aug (8)
              Sep - Nov (7)
              Dec - Feb (11)
              All guests (88)
              All languages
              Showing 35 verified guest comments
              12
              6.0
              Zacy from Singapore
              Couple
              Standard Double Room
              Stayed 1 night in November 2018

              church bell”

              there's a church beside the hotel and expect to hear the bell rings at certain timing over the weekend.

              Reviewed November 13, 2019
              6.8
              Good
              Yuli
              Group
              Standard Double Room
              Stayed 2 nights in August 2019

              Good”

              We got the midnight phonecall from the hotel staff asking about check-out confirmation. Is it right to call the guest during resting time?

              Reviewed August 21, 2019
              7.2
              Very good
              James from Singapore
              Business traveler
              Standard Double Room
              Stayed 3 nights in July 2019

              Don't book from Zen!!!!”

              My first and very last time I'm booking rooms thru Zen. Worst experience ever. Everything went smoothly with the online booking with confirmation sent to me and when time to check in, Hotel doesn't have any record of my booking and staff have to try very hard to contact t people from Zen which took ages. After finally contacted Zen, they gave me another choice of Hotel which I've no choice but to accept. But guess what? 5mins after I accept the change, I was informed that the hotel was fully booked!! Waited for another 15mins and was offered 2 choices of hotel which both are smacked right in the middle of the Red Light district which I have to choose 1, out of desperation then i chose 1 which when checked in, it was obvious that everyone smokes in the room and was a love motel that rent by the hours. I checked out the next day even though i booked it for 3 nights as it was really unbearable to stay for another night. The hotel was ok overall, it was Zen Room that sucks big time!

              Reviewed July 28, 2019
              8.4
              Excellent
              Joshua from Australia
              Business traveler
              Superior Room
              Stayed 3 nights in July 2019

              Pillow was good ”

              Asked for double bed but got two singles , as I was travelling alone I didn’t bother disputing it . They probably would have honoured my booking . The ladies At the front desk were friendly. The house keeper was very happy and friendly as well .

              Reviewed July 15, 2019
              5.2
              Ruquyah from Singapore
              Couple
              Standard Double Room
              Stayed 3 nights in March 2019

              Above average”

              Value for money

              Reviewed March 16, 2019
              3.6
              Kurade from Singapore
              Business traveler
              Standard Double Room
              Stayed 1 night in February 2019

              Complain ”

              I had a last moment confirmed reservation. But followed by an email which said “But” Later when I call your reception desk, they said “not confirmed”. When I call Agoda to refund my money, I receive shocking email which says “I already occupied the room 610 and I also checked out in the morning”. Utter nonsense fro. The hotel side. Disappointed and unhappy. Note: Stars only filled up as there was no option to submit review without filling up stars.

              Reviewed March 01, 2019
              6.0
              Duncan from Malaysia
              Business traveler
              Standard Double Room
              Stayed 4 nights in January 2019

              Its Ok”

              A little misrepresentation on the pictures and room sizes, but did its job

              Reviewed February 18, 2019
              8.4
              Excellent
              Cecilia from Singapore
              Couple
              Standard Double Room
              Stayed 1 night in December 2018

              Good”

              the staffs are very friendly. ample parking lots. near to vivo city. we were upgraded to superior room. the room are acceptable. but sad to say the aircon is not functioning well. was not cold at all. maybe is due to smoking room effect. anyway will visit again.

              Reviewed January 13, 2019
              6.4
              Good
              DONG from Singapore
              Solo traveler
              Standard Double Room
              Stayed 1 night in December 2018

              Inconvenient location”

              Interior looks good enough for a Budget hotel, but the nearby transportation is poor, rather far from mrt and the bed isn’t comfortable, too soft. Little to none food locations nearby

              Reviewed December 09, 2018
              7.2
              Very good
              Chai from Malaysia
              Couple
              Standard Double Room
              Stayed 1 night in February 2018

              It has everything you need”

              Quiet location, close to public transportation, the room is simple and provides everything you need, including a fridge. Drinking water is provided by a water refilling machine, which is great.

              Reviewed March 01, 2018

              Dear Chai, Thank you for taking the time to review you rstay with us! We are happy to know that you had a great stay with us! Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We look forward to see you again! Best regards, Bella

              Responded October 09, 2018
              ZEN Rooms Bukit Merah
              9.6
              Exceptional
              Cheryl from Singapore
              Couple
              Standard Double Room
              Stayed 1 night in December 2017

              it's a decent room with a nice toilet and adequate facilities!”

              i don't know if the breakfast is free

              Reviewed December 09, 2017
              3.6
              Scott from Australia
              Business traveler
              Standard Double Room
              Stayed 1 night in November 2017

              Terrible and misleading hotel ”

              Nowhere near chinatown, facilities are old and the room had a window that when opened looked at the buildings air con units. Cheap and nasty and misleading

              Reviewed November 18, 2017
              2.8
              Patcharat from Thailand
              Business traveler
              Standard Double Room
              Stayed 2 nights in September 2017

              Acceptable”

              The room is very dirty. No cleaning prior to arrival.

              Reviewed October 25, 2017
              6.4
              Good
              Ponlaphat from Thailand
              Business traveler
              Standard Double Room
              Stayed 5 nights in April 2017

              Tiny room but very clean”

              The room was very clean and housemaid had cleaned the room very tidy every day. The location was not good for the subway but if you use Grab then no issue for you. Very close to Vivo City just 5 mins away by car.

              Reviewed May 31, 2017

              Dear Pitipong, Thank you for reviewing your stay! We're happy to have been able to gave you a comfortable stay while you were in Singapore. You can always ask our hotel staff for help if you need to use public transportations, it is our pleasure to help our guests. As the top rated budget hotel company in Asia, we pride ourselves in providing the best value-for-money stays. We look forward to see you again at ZEN Rooms! Kind regards, Annisa ZEN Rooms

              Responded September 15, 2017
              ZEN Rooms Bukit Merah
              3.2
              Louis from United States
              Business traveler
              Standard Double Room
              Stayed 1 night in April 2017

              Go elsewhere”

              Dismal rooms and a miserable setup for breakfast. Poor food offerings and an uncovered shelter from the rain. No room service and no restaurants in walking distance. A cab to Clark Quay is 15 SGD each way.

              Reviewed April 22, 2017

              Dear Louis, Thank you for sparing your time to write us a review! We're sorry to hear about the inconvenience duirng your stay with us. Please be assured that we have added more breakfast options to meet our guests varying taste. As the top rated budget hotel network in Asia, at ZEN we always strive to provide a great customer experience at the lowest rates. We look forward to serving you again at our best! Kind regards, Annisa ZEN Rooms

              Responded September 15, 2017
              ZEN Rooms Bukit Merah
              2.0
              Mohamed from Singapore
              Solo traveler
              Standard Double Room
              Stayed 1 night in March 2017

              confusin”

              confusin

              Reviewed March 11, 2017

              Dear Mohamed, Thank you for writing this review! Our customer care team is here 24/7 so if you feel confused about your reservation, please do not hesitate to contact us. As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. Hoping to see you back at ZEN Rooms! Kind regards, Annisa ZEN Rooms

              Responded September 15, 2017
              ZEN Rooms Bukit Merah
              9.2
              Exceptional
              Ashiela from Singapore
              Couple
              Standard Double Room
              Stayed 1 night in January 2017

              The room is homey and the bed is fantastic!”

              The room looks like house room with a very cosy décor. The bed is huge and like a 5 star bed. Soft and I didn't want to get up. The tv is bad though. It needs to be fix. Overall a great stay and value for money. Will definitely stay here again.

              Reviewed March 02, 2017

              Dear Ashiela, Thank you very much for such a fantastic review! We're so proud that we could make you feel at home. We can assure you that we have fixed the tv following your feedback. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top rated budget hotel chain in Asia. See you again soon at ZEN Rooms! Kind regards, Annisa ZEN Rooms

              Responded September 15, 2017
              ZEN Rooms Bukit Merah
              8.4
              Excellent
              Muhammad from Singapore
              Couple
              Standard Double Room
              Stayed 1 night in March 2016

              Good promo”

              awsome free stuffs.

              Reviewed February 07, 2017

              Dear Muhammad, Thank you for writing this review! We're happy to give the basic necessities for our guests. Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We look forward to welcome you back to ZEN Rooms! Kind regards, Annisa ZEN Rooms

              Responded September 15, 2017
              ZEN Rooms Bukit Merah
              3.6
              HOCK from Malaysia
              Couple
              Standard Double Room
              Stayed 1 night in January 2017

              Zen hotel ”

              When I booking the zen hotel throw Agoda on 17th 9pm ,received approved email , but around 10 somethings when I reach zen hotel they can't find my details, and tell me that no more room ! After hotel staff call to Agoda to inform hotel is fully booked! We need to wait until have guest check out only we can get the room ,and the room we get not up to our expectations , feel very disappointed

              Reviewed January 19, 2017

              Dear James, Thank you for sparing your time to write this review! We're sincerely sorry about the inconveience you experienced at the time of your stay, we can assure you that we have improved our allotment so this kind of experience will never happen again. As the top rated budget hotel network in Asia, at ZEN we always strive to provide a great customer experience at the lowest rates. Hoping to serve you again at our best! Kind regards, Annisa ZEN Rooms

              Responded September 15, 2017
              ZEN Rooms Bukit Merah
              6.8
              Good
              Thanh from Vietnam
              Group
              Standard Double Room
              Stayed 2 nights in September 2016

              Good”

              Everything is ok which makes our family satisfy

              Reviewed October 03, 2016
              12
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