Alfresco Hotel Patong
Alfresco Hotel Patong
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Deluxe with Balcony - Guestroom Alfresco Hotel Patong
Deluxe with Balcony - Guestroom
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Lobby Alfresco Hotel Patong
Lobby
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Lobby Alfresco Hotel Patong
Lobby
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Swimming pool [outdoor] Alfresco Hotel Patong
Swimming pool [outdoor]
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See map Alfresco Hotel Patong
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Very good
Location
7.1
See all 40 photos Alfresco Hotel Patong
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What guests are saying:
The staff is lovely. Very helpful and warm. Location is amazing!
maria from Argentina
Couple
Great hotel , fantastic pool on roof top. Fantastic staff. Friendly and helpful. Only Con is no room service after breakfast but not a major issue
Saleem from United Kingdom
Solo traveler
Room was nice. Staff are friendly.
Rahim from Singapore
Couple
This hotel exceeded my expectations. It was a very nice hotel and the staff was great. Location was good too. A lot of nearby shops and places to eat. Breakfast buffet was ok. Very nice pool and deck up top. Overall a very good experience at this hotel
Edwin from United States
Solo traveler
The staff made our stay comfortable by helping in many ways.
Srihari from India
Group
The reception counter's staff was helpful and friendly, just hope the staff at the food section can be more friendly.
Kim from Malaysia
Family with teens
Strategic place...easy find to food and staff is very friendly...
SIAU from Malaysia
Couple
just good
pookie from Thailand
Couple
Very good
From 2611 reviewsSee what guests said
7.7
/
10
Excellent room comfort and quality
8.2
Value for money8.1
Distance to city center2 km
Location rating7.1
Nearest airportPhuket International Airport (HKT)
Distance to airport24.6 km
  • Airport transfer

  • 720 meters to the beach

  • Heart of the city

  • Free Wi-Fi in all rooms!

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Last booked 7 hours ago | 7 travelers are looking at this property right now
Family Suite with Balcony
Family Suite with Balcony
...
  • Room size: 43 m²/463 ft²
  • City view
  • 4 bunk beds
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Premier Room with Bathtub
Premier Room with Bathtub
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 double bed and 1 king bed
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Deluxe with Balcony
Deluxe with Balcony
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
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Grand Deluxe with Bathtub
Grand Deluxe with Bathtub
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 double bed and 1 king bed
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Double Deluxe
Double Deluxe
...
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    Premium Double/Twin
    Premium Double/Twin
    ...
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      Deluxe Double
      Deluxe Double
      ...
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        Room Standard
        Room Standard
        ...
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          Basic Suite
          Basic Suite
          ...
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            Suite
            Suite
            ...
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              More about Alfresco Hotel Patong

              More about Alfresco Hotel Patong

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What to eat nearby

              Thai cuisine
              Thai cuisine
              Bai touy
              2.5 km Thai
              Sweet Home Restuarant
              9.7 km Thai
              Asian cuisine
              Asian cuisine
              Rayaan's Oriental Restaurant
              640 m Asian, European, Halal
              Number 6
              870 m Asian, Seafood, Thai
              Kazu Patong Phuket
              2.1 km Asian, Japanese, Sushi

              What they offer

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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (2611)Booking.com Reviews (125)
              7.7
              /
              10
              Cleanliness7.9
              Facilities6.7
              Location7.1
              Room comfort and quality8.2
              Service8.0
              Value for money8.1
              Provided by verified guests of Agoda
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              Room type
              Deluxe with Balcony
              Grand Deluxe with Bathtub
              Premier Room with Bathtub
              Family Suite with Balcony
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              Showing 2558 verified guest comments
              12345
              6.4
              Good
              Ser from Malaysia
              Solo traveler
              Deluxe with Balcony
              Stayed 4 nights in September, 2018
              lee ”
              the location is very good
              Reviewed October 05, 2018
              Dear Guest, It was a pleasure to have had you stay with us! Please do visit again soon. Thanks & Regards, AlFresco Hotel Patong
              Responded October 09, 2018
              Alfresco Hotel Patong
              7.6
              Very good
              Mohamad from Malaysia
              Group
              Deluxe with Balcony
              Stayed 3 nights in September, 2018
              Bad”
              There no water for 2 days.. We ask at reception.. They say manpower will come by 10am My flight was by 11am.. They give us other room toilet to use.. Also dont have much water to take bath.. The toilet door lock so trouble...
              Reviewed October 02, 2018
              Dear Guest, We are sorry to hear the inconvenience you had to face during the on-going maintenance of the property, along with the Main Water Supply Company. Due to the terrible storms during previous months, there have been many outages, for which we are continuously doing maintenance for. Please excuse the inconvenience, and we would like to offer you an exclusive offer to show for gratitude for choosing AlFresco Hotel Patong. Thanks & Regards, AlFresco Hotel Patong
              Responded October 04, 2018
              Alfresco Hotel Patong
              6.4
              Good
              Dianne from Singapore
              Group
              Family Suite with Balcony
              Stayed 1 night in September, 2018
              Photos looked great here in Agoda but...”
              I was excited to stay at this place because of the photos i have seen of the hotel however, i was slightly disappointed due to several reasons. 1. The reception is dark and lights were off. Maybe it's a slow month and they're trying to save on electricity 2. We went up the pool but It's not well lighted. There's no way i'm going to get in the pool without seeing properly. The small lounges are all wet and there's really no place where you can lay down your stuff. 3. For the price, it's worth it but note that it is slightly far from Jungceylon and Patong Beach. Likely around 15 minutes walk. For the affordable stay, i might stay here again but don't get your hopes up.
              Reviewed September 16, 2018
              Dear Guest, Thank you for choosing AlFresco Hotel Patong for your stay here in Phuket. After further investigation from management it was found that, unfortunately, during your duration of the stay, there were a few power outages from the main electric lines in Patong, due to the severe storms we were facing. Again, we truly apologize for the inconvenience, and hope to have you back with us soon, as we will be for-going some renovations and upgrades in our hotel facilities! Thanks & Regards, AlFresco Hotel Patong
              Responded September 25, 2018
              Alfresco Hotel Patong
              5.6
              Nicholas from Australia
              Solo traveler
              Grand Deluxe with Bathtub
              Stayed 12 nights in September, 2017
              Above average”
              Third time I stayed at Alfresco and will be the last. There was a new owner and he has let the place run down. The water ran out every day in the shower and when it did run the pressure was so low that it was useless. The lift was broken for my entire stay of 2 weeks. The buffet breakfast has gone, replaced by whatever they want to give you, and that was very meagre. I went out for breakfast even though it was included in my room rate. Room cleaning was very lax often not done till late afternoon when I wanted to relax after being out. The only good thing was that new aironditioners were installed and were adjustable. A shame that this hotel has deteriorated as I had 2 enjoyable stays there previously.
              Reviewed September 04, 2018
              Dear Guest, Please allow us to say thank you for being a valued customer. We appreciate you staying with us for all of your visits in Phuket. We are truly sorry to hear the inconvenience you had to incur. Please allow 3-6 business days, as your review has gone to our management team for further investigation. You will be contacted shortly thereafter. Thanks & Regards, AlFresco Hotel Patong
              Responded September 25, 2018
              Alfresco Hotel Patong
              8.4
              Excellent
              Bibin from India
              Couple
              Grand Deluxe with Bathtub
              Stayed 4 nights in August, 2018
              Cheap n Best Stay”
              If you are looking for a cheap n best hotel stay, this is an option. But there is not much facilities to enjoy other than a clean room. Pros- Clean room, everyday room cleaning, location with lots of shops n eateries, very silent hotel, friendly staff. Cons- its entirely different than what you Expect from Agoda advertisement, lot of facilities mentioned in the advertisement are false.. eg SPA, 24hour room service, restaurant, bar etc... Very disappointed when I realised that there is no room service to get food inside the room, it was really painful to go down n get food parcel to the room whenever we wanted(especially when u want to spend sometime inside the room with couple of drinks). The room is of course got value for money but its just totally unethical to set different expectations to customer when its not the true case... remove all those not-applicable features from advertisement so that customer will come with the right expectation(spa, room service, bar etc). All d bes
              Reviewed August 29, 2018
              Dear Guest, Thank you for kind suggestions, and we are truly apologetic to hear you were offered such amenities on the website but not in the hotel itself. We have updated the hotel facilities, and are currently under-going many renovations. Please do visit us soon, so we may provide you with the best service and facilities! Thanks & Regards, AlFresco Hotel Patong
              Responded September 25, 2018
              Alfresco Hotel Patong
              7.6
              Very good
              Rosmawati from Malaysia
              Couple
              Premier Room with Bathtub
              Stayed 3 nights in July, 2018
              value for money,clean and tidy”
              breakfast provided to be improved
              Reviewed July 23, 2018
              Dear Guest, Thank you for staying with AlFresco Hotel, and we hope to see you again soon as we have upgraded our Restaurant facilities and breakfast. With regards, AlFresco Hotel
              Responded July 26, 2018
              Alfresco Hotel Patong
              9.2
              Exceptional
              Pavan from India
              Solo traveler
              Deluxe with Balcony
              Stayed 2 nights in July, 2018
              Good clean hotel”
              Breakfast options could have been more.
              Reviewed July 15, 2018
              Dear Customer We will improve. Thank you for a good review Hope to see you soon.
              Responded July 22, 2018
              Alfresco Hotel Patong
              6.4
              Good
              YAOWALAK from Thailand
              Business traveler
              Deluxe with Balcony
              Stayed 1 night in July, 2018
              .”
              .
              Reviewed July 15, 2018
              Dear Guest, Thank you for staying with Alfresco Hotel. We hope to see you soon again! With Regards, AlFresco Hotel
              Responded July 26, 2018
              Alfresco Hotel Patong
              8.4
              Excellent
              YAOWALAK from Thailand
              Business traveler
              Deluxe with Balcony
              Stayed 7 nights in June, 2018
              lovely hotel in patong beach”
              just here 1 week for my business, hotel good clean, staff all friendly , location in the centre of patong beach not far from junction shopping centre, just only 1 thing that I’m not happy is breakfast ...I don’t want to complain but hope you have to improve it.
              Reviewed June 30, 2018
              Dear Guest, Thank you for staying with AlFresco Hotel, and we hope to see you again soon as we have upgraded our Restaurant facilities and breakfast. With regards, AlFresco Hotel
              Responded July 26, 2018
              Alfresco Hotel Patong
              4.8
              Kelvin from Malaysia
              Couple
              Grand Deluxe with Bathtub
              Stayed 1 night in June, 2018
              water is slow and room have cockroach ”
              slow water. even have bath tub also cant fill up. at first they want to give room 305 but end up reception gave the wrong key to wrong person. so i end up staying at 405. the rooftop pool is ok though. good sunset view
              Reviewed June 30, 2018
              Dear Guest Thank you for staying with AlFresco Hotel, and we apologize for any inconvenience. Whope to see you again soon and allow us the opportunity to seve you better. With regards, AlFresco Hotel
              Responded July 26, 2018
              Alfresco Hotel Patong
              3.2
              Lai from Malaysia
              Couple
              Grand Deluxe with Bathtub
              Stayed 1 night in June, 2018
              The hotel photo does not reflect the actual hotel”
              I was attracted by the photos of coffee, Italian feel, fun atmosphere but once I reached the hotel I felt disappointed. It was gloomy, dark, a bit run down. I hate the toilet condition, the toilet wall with just plain cement?
              Reviewed June 09, 2018
              Dear Guest, Thank you for staying with AlFresco Hotel, and we apologize for any inconvenience. Please allow us the opportunity to serve you better in the near future with a more lively atmosphere! With regards, AlFresco Hotel
              Responded July 26, 2018
              Alfresco Hotel Patong
              10.0
              Exceptional
              Lionel from Malaysia
              Group
              Family Suite with Balcony
              Stayed 2 nights in May, 2018
              Cheap and affordable”
              Great location and the design is very minimalist. Love the staffs and highly recommendable.
              Reviewed May 29, 2018
              Dear Guest, Thank you for staying with AlFresco Hotel, and we are glad you enjoyed your stay. Please allow us the opportunity to serve you again in the near future. With regards, AlFresco Hotel
              Responded July 26, 2018
              Alfresco Hotel Patong
              3.2
              Aniz from Singapore
              Couple
              Premier Room with Bathtub
              Stayed 4 nights in February, 2018
              Not a good experience”
              Booked the premiere suite. Not allowed to checked in early when we reached at 10plus am. The whole 5 days of stay we have problems with water. Shower no water. Tap no water. Even the toilet pipe no water. Informed the the staff at lobby they took so much time fixing. and then after that there's water but very slow. and then the next day same thing happen. no water at all or simply very little water coming out from the shower and tap. It happen everyday. breakfast same menu everyday. fried rice, sunny side up eggs and bread. That's all. SGD400+ for 5 days 4 nights really not worth the money at all. Even the swimming pool shower tap no water. Please think twice before deciding to stay at Alfresco.
              Reviewed February 27, 2018
              Dear Aniz, Thank you for taking time and sharing your valuable feedback. On behalf of our entire staff of Vits alfresco, we apologize for the concerns you shared about your experience at our hotel. I have seriously addressed your feedback with our concerned operational heads for immediate remedial action to ensure this situation does not recur in future. We once again apologize for the inconvenience caused and look forward to your kind understanding and yet another opportunity of being of service to you. Request you to directly contact me on my details given below. It will be a pleasure to personally meet you and ensure that you have a delightful dining experience with us. We appreciate your feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Thanks and Regards, Sushil Chauhan General Manager
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              Alfresco Hotel Patong
              6.4
              Good
              Cinda from United States
              Group
              Family Suite with Balcony
              Stayed 1 night in January, 2018
              Good”
              We stayed here twice. The first room was very nice, in good condition and clean. The second room was very large, but the bathroom was in need of maintenance and repairs. Breakfast was disappointing.
              Reviewed January 09, 2018
              Dear Sir , Thank you for taking time and sharing your valuable feedback. On behalf of our entire staff of Vits alfresco we apologize for the concerns you shared about your experience at our hotel. I have seriously addressed your feedback with our concerned operational heads for immediate remedial action to ensure this situation does not recur in future. We once again apologize for the inconvenience caused and look forward to your kind understanding and yet another opportunity of being of service to you. Request you to directly contact me on my details given below. It will be a pleasure to personally meet you and ensure that you have a delightful dining experience with us. We appreciate your feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Thanks and Regards, Sushil chauhan General Manager
              Show more
              Alfresco Hotel Patong
              9.2
              Exceptional
              Muhammad from Singapore
              Group
              Family Suite with Balcony
              Stayed 6 nights in December, 2017
              Perfect room for group. Everything in the hotel almost up to standard. Location near tourist spot.”
              Pros: -The room exceptional -Comfortable beds -Air Con working fine -Spacious to roam around the room -Enough wardrobe for every single guest -Nice clean toilet -Friendly hotel staff -Great room service -Nice swimming pool ambience (eventho alil bit small) Cons: -Shower and tap water need to wait for 2minutes atleast for it to run out the dirty water first before the clean one. -No TV,ITS A MUST TO HAVE A TV IN A ROOM. We were dead bored in the room sometimes when we did not have any plans to do for the day.
              Reviewed December 27, 2017
              Dear Sir , Thank you for taking time and sharing your valuable feedback. On behalf of our entire staff of Vits alfresco we apologize for the concerns you shared about your experience at our hotel. I have seriously addressed your feedback with our concerned operational heads for immediate remedial action to ensure this situation does not recur in future. We once again apologize for the inconvenience caused and look forward to your kind understanding and yet another opportunity of being of service to you. Request you to directly contact me on my details given below. It will be a pleasure to personally meet you and ensure that you have a delightful dining experience with us. We appreciate your feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Thanks and Regards, Sushil chauhan General Manager
              Show more
              Alfresco Hotel Patong
              7.2
              Very good
              Tram from Vietnam
              Group
              Family Suite with Balcony
              Stayed 2 nights in November, 2017
              Very good”
              We stayed in a 8 bed dorm room; great for a group. But the shower was not working properly and staff's English was quite poor.
              Reviewed December 04, 2017
              Dear Sir , Thank you for taking time and sharing your valuable feedback. On behalf of our entire staff of Vits alfresco we apologize for the concerns you shared about your experience at our hotel. I have seriously addressed your feedback with our concerned operational heads for immediate remedial action to ensure this situation does not recur in future. We once again apologize for the inconvenience caused and look forward to your kind understanding and yet another opportunity of being of service to you. Request you to directly contact me on my details given below. It will be a pleasure to personally meet you and ensure that you have a delightful dining experience with us. We appreciate your feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Thanks and Regards, Sushil chauhan General Manager
              Show more
              Alfresco Hotel Patong
              8.8
              Excellent
              Laila from Netherlands
              Solo traveler
              Family Suite with Balcony
              Stayed 4 nights in November, 2017
              Good hotel”
              staff and the owner were very helpful! I am defiantly coming back!
              Reviewed November 29, 2017
              Dear Sir , Thank you for taking time and sharing your valuable feedback. We appreciate your feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Thanks and Regards, Sushil chauhan General Manager
              Responded April 20, 2018
              Alfresco Hotel Patong
              2.0
              Lai from Malaysia
              Group
              Premier Room with Bathtub
              Stayed 2 nights in November, 2017
              Acceptable”
              the staff did not have customer booking record. we ask to check whether our booking include breakfast, but they ask us back how much we paid for the room and refer back the agoda confirmation and keep ask her check back our booking. really bad service. we paid 3 person with extra bed room but there just provide 2 towels and 1 beach towel when they submit the room to us. hotel location to patong beach is 20 minutes walk, a bit not convenience
              Reviewed November 22, 2017
              Dear Sir , Thank you for taking time and sharing your valuable feedback. On behalf of our entire staff of Vits alfresco we apologize for the concerns you shared about your experience at our hotel. I have seriously addressed your feedback with our concerned operational heads for immediate remedial action to ensure this situation does not recur in future. We once again apologize for the inconvenience caused and look forward to your kind understanding and yet another opportunity of being of service to you. Request you to directly contact me on my details given below. It will be a pleasure to personally meet you and ensure that you have a delightful dining experience with us. We appreciate your feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Thanks and Regards, Sushil chauhan General Manager
              Show more
              Alfresco Hotel Patong
              6.0
              Yvonne from Singapore
              Group
              Deluxe with Balcony
              Stayed 2 nights in November, 2017
              Above average”
              Overall the room is ok but the front counter staffs is totally not friendly . One of the staff her face is always very black , talking tone is very hostile . Location is not very near to bangla street . If walk around 15 to 20 mins . Take taxi around 5 to 8 mins . But the hotel is next to 7 11 and family mart , so easy to get water and snacks . The food stall Infront of the hotel is not so clean , we ate the fried chicken and at the end a few of us got food poisoning
              Reviewed November 12, 2017
              Dear Sir , Thank you for taking time and sharing your valuable feedback. On behalf of our entire staff of Vits alfresco we apologize for the concerns you shared about your experience at our hotel. I have seriously addressed your feedback with our concerned operational heads for immediate remedial action to ensure this situation does not recur in future. We once again apologize for the inconvenience caused and look forward to your kind understanding and yet another opportunity of being of service to you. Request you to directly contact me on my details given below. It will be a pleasure to personally meet you and ensure that you have a delightful dining experience with us. We appreciate your feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Thanks and Regards, Sushil chauhan General Manager
              Show more
              Alfresco Hotel Patong
              7.2
              Very good
              Van from Vietnam
              Couple
              Deluxe with Balcony
              Stayed 5 nights in September, 2017
              Very good”
              We were staying there for 5 nights and our room is on the 5th floor. The elevator was not working since the day we checked-in but it wasn't fixed until the day we left. The rest everything was OK.
              Reviewed November 03, 2017
              Dear Sir , Thank you for taking time and sharing your valuable feedback. On behalf of our entire staff of Vits alfresco we apologize for the concerns you shared about your experience at our hotel. I have seriously addressed your feedback with our concerned operational heads for immediate remedial action to ensure this situation does not recur in future. We once again apologize for the inconvenience caused and look forward to your kind understanding and yet another opportunity of being of service to you. Request you to directly contact me on my details given below. It will be a pleasure to personally meet you and ensure that you have a delightful dining experience with us. We appreciate your feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Thanks and Regards, Sushil chauhan General Manager
              Show more
              Alfresco Hotel Patong
              12345
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