Ambassador City Jomtien Pattaya - Ocean Wing

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

21/10 Sukhumvit Rd., Na Jomtien, Sattahip, Chonburi 20250, Thailand., Na Jomtien, Pattaya, Thailand, 20250

Highlights

Location

Good location the staff was friendly and helpful.
Great beach access

Beach is very nice and quiet.
Highly-rated bar

Great nearby activities

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

On a private Jomtien beachfront, Ocean Wing offers sea-view balcony rooms for two, poolscape, spa and sauna, racquet and water sports, multi-venue dining—mixing family fun with peaceful oceanfront moments. Located in Na Jomtien, south of Pattaya, this resort is ideal for two travelers seeking quieter beaches, seafood restaurants, seaside promenades and Koh Larn boat trips. Enjoy a private beach, an infinity pool with panoramic views, a full-service sauna and a chic cocktail bar. Rooms feature air conditioning, in-room safes and showers with toiletries; many rooms (depending on type) have balconies or terraces with ocean or pool views. Perfect for couples or friends who want activities, water sports and easy beachside dining. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

3 travelers have booked today.

Location 8.0
Room comfort and quality 8.0
Service 6.8
Cleanliness 6.7

Based on 4,857 verified reviews

Location

8.0

Room comfort and qua...

8.0

Service

6.8

Cleanliness

6.7

Facilities

6.6

Value for money

6.6

See map

8.0Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Jomtien Beach
160 m
Pattaya Floating Market
3.3 km
Million Years Stone Park & Pattaya Crocodile Farm
7.8 km
Big Buddha Temple
9.4 km
Pattaya Beach
10.3 km
Closest landmarks
Jomtien Beach
160 m
Ambassador City Sports Centre
250 m
Mimosa Pattaya
580 m
Ocean Marina Yacht Club
1.2 km
Thai Alangkarn Theater Show
1.3 km

Good to know

Value for money6.6
Location rating8.0
Nearest airportU-Tapao International Airport (UTP)
Distance to airport20.6 km

Select your room

1/13

Supreme

37 m²/398 ft²
Max 3 adults
1 queen bed or 2 single beds
1/14

grand deluxe double or twin room

Max 3 adults
1 king bed
1/12

Ocean Wing Family Suite Oceanfront

108 m²/1163 ft²
Max 3 adults
1 sofa bed
Fits groups
1/12

Sunset Suite ( Ocean Wing)

76 m²/818 ft²
Max 3 adults
1/12

Sunset Suite ( Ocean Wing)

76 m²/818 ft²
Max 3 adults
1/12

Grand Suite

109 m²/1173 ft²
Max 10 adults
1/8

Sunset Suite

76 m²/818 ft²
Max 3 adults
2 double beds

Sea view

1/7

Premier

37 m²/398 ft²
Max 3 adults
1 double bed or 2 single beds
Preferred by Couples

Pool view

1/6

Ocean Wing Supreme

Max 3 adults
2 single beds and 1 queen bed
1/7

Supreme Room

37 m²/398 ft²

Frequently asked questions

Enjoy your vacation the best way yet with Ambassador City Jomtien Pattaya - Ocean Wing's bar and poolside bar readily available right in front of your doorstep for whenever you need a sip or two.

Ambassador City Jomtien Pattaya - Ocean Wing features games room while you stay at this property, offering guests with entertainment value all throughout your holiday here.

While lounging at Ambassador City Jomtien Pattaya - Ocean Wing, kick start your holiday by checking out the nearest destinations that are within walking distance to the property which include Ambassador City Sports Centre and Mimosa Pattaya.

Ambassador City Jomtien Pattaya - Ocean Wing has a total of 1060 rooms.

Ambassador City Jomtien Pattaya - Ocean Wing can converse in 5 languages and supports widely used languages such as English and Mandarin Chinese for guest visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Enjoy the convenience of easy payment at Ambassador City Jomtien Pattaya - Ocean Wing which accepts up to 7, with payment card options such as Visa, MasterCard, UnionPay, Cash, and American Express.

Verified guests that stayed at Ambassador City Jomtien Pattaya - Ocean Wing have given this property a rating of 8.003 for its outstanding location as the primary highlight for their stay.

Past families with older children that have stayed at this property have given Ambassador City Jomtien Pattaya - Ocean Wing an average rating of 7.3. You can look into more descriptive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Ambassador City Jomtien Pattaya - Ocean Wing an average rating of 6.5. You can check out more comprehensive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Ban Huai Khwang Train Station, 2232.67 m away from Ambassador City Jomtien Pattaya - Ocean Wing.

More about Ambassador City Jomtien Pattaya - Ocean Wing

More about Ambassador City Jomtien Pattaya - Ocean Wing

Experience Luxury and Comfort at Ambassador City Jomtien Pattaya - Ocean Wing

Nestled in the vibrant city of Pattaya, Thailand, the Ambassador City Jomtien Pattaya - Ocean Wing offers an unparalleled blend of luxury, comfort, and convenience. With a spacious selection of 1,060 elegantly appointed rooms, guests can enjoy a relaxing retreat amidst stunning ocean views and world-class amenities. Whether you're visiting for leisure or business, this grand hotel provides the perfect sanctuary to unwind and indulge. Check-in begins at 2:00 PM, allowing guests to settle in and start their vacation at their own pace, while the check-out time at 12:00 PM ensures a relaxed departure. Families are warmly welcomed, with children aged 3 to 11 able to stay free of charge, making it an ideal destination for travelers seeking a family-friendly environment. Discover the warm hospitality and exceptional service that make the Ambassador City Jomtien Pattaya - Ocean Wing a top choice for visitors seeking a memorable stay in Pattaya.

Unforgettable Entertainment Facilities at Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+)

Indulge in a world of entertainment at Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+), where a plethora of exciting facilities await you. Step into a haven of relaxation and fun as you explore the diverse range of entertainment options available at this luxurious hotel. Unwind and rejuvenate at the spa, where skilled therapists offer a variety of treatments to pamper your body and soul. Immerse yourself in tranquility as you soak in the hot tub or unwind in the sauna, melting away the stress of everyday life. For those seeking a more active form of entertainment, head to the games room and challenge your friends or family to a friendly game of billiards or table tennis. If you prefer a more laid-back experience, take a leisurely stroll through the hotel's beautiful garden, admiring the lush greenery and colorful flowers. For a cozy evening, gather with fellow guests in the shared lounge/TV area, where you can catch up on your favorite shows or engage in lively conversations. Don't forget to explore the gift/souvenir shop, where you can find unique mementos to take home as a reminder of your unforgettable stay at Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+).

Unleash Your Inner Athlete at Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+)

Embark on a sports-filled adventure at Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+), where a plethora of top-notch sports facilities await you. Stay active and maintain your fitness routine at the complimentary fitness center, equipped with state-of-the-art equipment to cater to all your workout needs. For those who prefer outdoor activities, the hotel offers tennis courts and squash courts, where you can showcase your skills and engage in friendly matches with fellow guests. Take a refreshing dip in the outdoor pool, surrounded by lush greenery, or soak up the sun on the private beach, perfect for leisurely walks or building sandcastles with your loved ones. Indulge in a game of table tennis or challenge your friends to a thrilling match on the badminton court. If you're in the mood for some friendly competition, head over to the dart board area and showcase your accuracy and precision. With a beachfront location, you can also enjoy various beach sports, such as volleyball or simply relax under the shade of a palm tree. After an exhilarating workout or a day of sports activities, unwind at the poolside bar, where you can savor refreshing beverages and delicious snacks while enjoying the stunning views of the pool. Whether you're a fitness enthusiast or simply looking to have some fun, Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) offers an array of sports facilities to ensure an unforgettable stay.

Unparalleled Convenience Facilities at Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+)

Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) is renowned for its exceptional convenience facilities, ensuring a hassle-free and comfortable stay for guests. With 24-hour room service, you can indulge in delectable meals and refreshing beverages at any time of the day, right in the comfort of your room. The hotel also offers laundry service and dry cleaning, allowing you to keep your wardrobe fresh and clean throughout your stay. For added convenience, Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) provides safety deposit boxes to ensure the security of your valuable belongings. The concierge is readily available to assist you with any queries or requests, ensuring a seamless experience. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. Additionally, the hotel features a designated smoking area for guests who enjoy smoking. Luggage storage is available for those arriving early or departing late, allowing you to explore the city without any worries. The convenience store on-site offers a wide range of essentials, making it convenient to purchase any items you may need during your stay. With daily housekeeping services, you can relax and unwind in a clean and well-maintained environment. Lastly, the presence of a fireplace adds a cozy touch, perfect for those chilly evenings. Experience unparalleled convenience and comfort at Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+).

Convenient Transport Facilities at Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+)

At Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+), guests can enjoy a range of convenient transport facilities that make exploring Pattaya a breeze. Whether you're arriving from the airport or looking to explore the city, the hotel offers airport transfer services for a hassle-free arrival and departure. For those eager to discover the vibrant attractions of Pattaya, the hotel provides tour assistance to help you plan your itinerary and make the most of your stay. Additionally, guests can take advantage of the shuttle service, taxi service, and ticket service offered by the hotel, ensuring easy access to popular destinations and attractions. Travelers with their own vehicles will appreciate the car park onsite, which provides secure and convenient parking options. Whether you choose to self-park or take advantage of the hotel's valet service, parking is available free of charge. With these transport facilities, Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) ensures that guests can effortlessly explore Pattaya and its surrounding areas.

Unwind in Comfort and Luxury at Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+)

Step into a world of comfort and luxury at Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+), where the room facilities are designed to provide you with an unforgettable stay. Each room features a private balcony or terrace, allowing you to soak in the breathtaking views of the surrounding ocean or lush gardens. Whether you prefer to start your day with a cup of coffee while watching the sunrise or unwind in the evening with a glass of wine as the sun sets, the balcony or terrace is the perfect spot to relax and rejuvenate. Inside the room, you will find a satellite/cable TV, offering a wide range of channels to keep you entertained throughout your stay. Whether you want to catch up on your favorite shows, watch a movie, or stay updated with the latest news, the TV ensures that you never miss out on your favorite programs. Additionally, some rooms also feature a cozy fireplace, creating a warm and inviting atmosphere. Curl up with a good book or enjoy a romantic evening by the fire, adding a touch of elegance and charm to your stay. With these exceptional room facilities, Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) ensures that your stay is not only comfortable but also filled with luxury and relaxation. From the stunning views from your private balcony or terrace to the entertainment options provided by the satellite/cable TV and the cozy ambiance created by the fireplace, every detail is carefully designed to enhance your overall experience.

Indulge in Culinary Delights at Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+)

Embark on a gastronomic journey at Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) and experience a wide range of dining options that will tantalize your taste buds. With a coffee shop, restaurant, and 24-hour room service, you'll never go hungry during your stay. Start your day off right with a delectable breakfast buffet, offering a variety of international and local dishes to satisfy every palate. Whether you prefer a hearty American breakfast or a traditional Thai spread, there's something for everyone. For a casual dining experience, head to the coffee shop where you can enjoy a cup of freshly brewed coffee paired with a selection of pastries and light snacks. If you're in the mood for a more formal meal, the restaurant offers a diverse menu featuring both local and international cuisines. Indulge in mouthwatering Thai specialties or savor flavors from around the world. No matter what time of day or night, the 24-hour room service ensures that you can enjoy a delicious meal in the comfort of your own room. From savory dishes to sweet treats, the extensive menu caters to all cravings. With daily housekeeping, you can rest assured that your dining experience will always be accompanied by a clean and inviting atmosphere. So, whether you're a food enthusiast or simply looking for a satisfying meal, Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) has everything you need to satisfy your culinary desires.

Discover Comfortable and Convenient Room Options at Ambassador City Jomtien Pattaya - Ocean Wing

Experience the perfect stay with the Premier rooms at Ambassador City Jomtien Pattaya - Ocean Wing, offering 37 square meters of space with flexible bedding arrangements including a Double Bed or two Single Beds. For guests seeking a cozy yet spacious environment, the Ideal Rooms also provide 37 square meters of comfort, featuring either two Single Beds or a Queen Bed to suit your preferences. These thoughtfully designed rooms ensure a restful and enjoyable stay, whether you're traveling solo, as a couple, or with family. Booking these rooms through Agoda guarantees you the best available prices, allowing you to enjoy your vacation without worry. The platform offers a hassle-free booking experience, making it quick and easy to secure your ideal room. With Agoda’s reliable service and exclusive deals, you can focus on creating unforgettable memories at this charming Pattaya hotel.

Discover the Tranquil Oasis of Na Jomtien in Pattaya, Thailand

Nestled along the picturesque coastline of Pattaya, Thailand, Na Jomtien offers a serene and idyllic escape from the bustling city center. This charming neighborhood is known for its pristine beaches, crystal-clear waters, and laid-back atmosphere, making it the perfect destination for those seeking relaxation and tranquility. With its tranquil ambiance and stunning natural beauty, Na Jomtien is a haven for beach lovers and water enthusiasts. The golden sandy beaches stretch for miles, inviting visitors to soak up the sun, take leisurely walks along the shore, or indulge in various water sports such as snorkeling, diving, and sailing. The calm and inviting waters of the Gulf of Thailand provide the perfect setting for a refreshing swim or a peaceful day of beachside relaxation. Beyond the beach, Na Jomtien offers a range of attractions and activities to explore. Discover local seafood restaurants serving freshly caught seafood delicacies, or visit the vibrant local markets to immerse yourself in the flavors and culture of Thailand. For those seeking adventure, nearby attractions such as the Pattaya Floating Market and the Cartoon Network Amazone Waterpark offer thrilling experiences for visitors of all ages. Escape the hustle and bustle of the city and experience the tranquility of Na Jomtien. Whether you're seeking a peaceful beachside retreat or an adventurous getaway, this hidden gem in Pattaya, Thailand, is sure to captivate your senses and leave you with unforgettable memories.

Convenient Transportation from Nearby Airports to Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+)

Located in the picturesque area of Na Jomtien in Pattaya, Thailand, Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) offers a luxurious and tranquil retreat for travelers. Getting to this stunning resort is a breeze, thanks to the convenient transportation options available from the nearby airports. If you are arriving at Suvarnabhumi Airport in Bangkok, the most popular and convenient way to reach Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) is by booking a private transfer. This hassle-free option allows you to relax and enjoy the scenic journey from the airport to the resort. Alternatively, you can also take a taxi from the airport to the resort, which takes approximately 1.5 to 2 hours, depending on traffic conditions. For those arriving at U-Tapao Rayong-Pattaya International Airport, which is closer to Pattaya, you can easily reach Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) by taking a taxi or booking a private transfer. The journey from U-Tapao Airport to the resort takes around 30 to 45 minutes, making it a convenient option for travelers. No matter which airport you arrive at, once you reach Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+), you'll be greeted with warm hospitality and a range of luxurious amenities. From the spacious and elegantly designed rooms to the stunning ocean views, this resort offers a perfect blend of comfort and tranquility. Whether you're seeking relaxation by the poolside, indulging in delicious cuisine at the on-site restaurants, or exploring the nearby attractions, Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) is the ideal destination for an unforgettable getaway.

Explore Exciting Landmarks near Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+)

Situated in the vibrant city of Pattaya, Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) offers a convenient location near a variety of popular landmarks and attractions. Just a short distance away, you'll find Cartoon Network Amazone Water Park, a thrilling water park that promises a fun-filled day for the whole family. Dive into exhilarating slides, enjoy interactive shows, and meet your favorite Cartoon Network characters. For those seeking a relaxing beach experience, Ban Amphur Beach is also within easy reach. This picturesque sandy stretch offers crystal-clear waters and a tranquil atmosphere, perfect for sunbathing, swimming, or simply unwinding with a good book. If you're a fan of yachting and boating, Ocean Marina Yacht Club is a must-visit destination. Marvel at the impressive fleet of luxury yachts and take in the breathtaking views of the marina. For a cultural experience, head to the Thai Alangkarn Theater Show. Immerse yourself in a captivating performance that showcases Thai traditions, dance, and music. Other nearby attractions include Wat Na Jomtien School, Mini Big C, Ambassador City Sports Centre, Wat Na Jomtien, and @D Dent Home. With such a diverse range of landmarks and attractions in the vicinity, Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) is the perfect base for exploring the best of what Pattaya has to offer.

Convenient Public Transport Stations near Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+)

Located in Pattaya, Thailand, Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) offers easy access to several public transport stations, ensuring convenient travel for guests. One of the closest options is the Huai Khwang MRT Station, located nearby. This underground metro station provides a direct link to various attractions and areas of interest in Pattaya, making it a convenient choice for guests looking to explore the city. From Huai Khwang MRT Station, guests can easily access popular destinations such as Central Festival Pattaya Beach, Walking Street, and Pattaya Floating Market. The MRT system is known for its efficiency and affordability, allowing guests to travel comfortably and conveniently throughout the city. Whether guests are planning to visit tourist hotspots, shopping malls, or local markets, the Huai Khwang MRT Station serves as a gateway to Pattaya's vibrant attractions and cultural experiences.

A Gastronomic Adventure Awaits

Embark on a culinary journey without leaving the hotel premises, as Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) boasts an array of delightful dining options. Indulge in the freshest seafood at Pupen Seafood Restaurant or savor a fusion of Thai and European flavors at Glass House BOHO. For those craving authentic Thai cuisine, Rimpa Lapin and Sinuan Seafood are must-visit destinations. Bacco Beach Italian Restaurant offers a taste of Italy by the sea, while Cave Beach Club serves up a unique dining experience in a cave-like setting. Enjoy stunning ocean views and delicious international cuisine at View Mare Beach Front Bar & Restaurant Pattaya. Tea lovers can unwind at TEA FACTORY AND MORE, and coffee enthusiasts will appreciate the aromatic brews at Back to School Cafe & Roastery. For a taste of traditional Thai street food, head to Somtum Villa and satisfy your cravings. With such a diverse range of dining options, guests at Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) are in for a gastronomic adventure.

Shop till you drop at Pattaya's vibrant shopping landmarks

Located in the bustling city of Pattaya, Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) offers easy access to a plethora of shopping landmarks. Just a short drive away, you'll find the vibrant Mimosa Pattaya, a charming shopping village that will transport you to the streets of Europe. With its colorful facades, cobblestone streets, and bustling market stalls, Mimosa Pattaya offers a unique shopping experience. Here, you can browse through a wide range of boutique shops, souvenir stores, and local handicrafts. Additionally, the village hosts regular cultural performances and live music, adding to its lively atmosphere. Whether you're looking for trendy fashion items, unique souvenirs, or simply want to immerse yourself in the vibrant ambiance, Mimosa Pattaya is a must-visit shopping destination near Ambassador City Jomtien Pattaya - Ocean Wing.

Affordable Luxury: Experience the Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+)

Indulge in the ultimate luxury experience at Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+), where you can enjoy all the comforts of a five-star hotel without breaking the bank. With an average price of $91 per room, this exquisite property offers exceptional value for money. Compared to the average price of a hotel room in Pattaya, which stands at $80, Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) provides an unparalleled experience at a very competitive price. This means that you can enjoy the opulence and world-class amenities of this prestigious hotel while staying within your budget. Whether you are a business traveler, a couple looking for a romantic getaway, or a family seeking a memorable vacation, Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) offers a range of room options to suit your needs. From spacious and elegantly furnished rooms to luxurious suites with stunning ocean views, every aspect of your stay is designed to provide utmost comfort and relaxation. Book your stay at Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) today and experience affordable luxury at its finest.

A Wonderful Family-Friendly Resort with Amazing Facilities

Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) is a fantastic hotel that caters to families with children. The swimming pool is a favorite among kids, and they absolutely love spending time there. The hotel's breakfast is also highly praised, with a wide variety of delicious options to choose from. The facilities at the hotel are top-notch, creating a wonderful ambiance for guests to enjoy. The private beach is beautiful and provides a great space for relaxation and fun activities. With all these amazing features, it's no wonder that families are eager to return to this hotel again and again.

A Haven of Comfort and Delightful Experiences

Discover the Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+), a hotel that has garnered positive customer ratings across various aspects of their stay. With an overall rating of 7.3, this hotel offers a remarkable experience that combines comfort, excellent dining options, and a convenient location. One of the highlights of Ambassador City Jomtien Pattaya - Ocean Wing is its exceptional food and dining experience, earning a rating of 8.0. Guests can indulge in a variety of delectable dishes prepared by talented chefs, ensuring a memorable culinary journey. From international cuisines to local specialties, the hotel's dining options cater to diverse tastes and preferences. Whether savoring a sumptuous breakfast buffet or enjoying a romantic dinner by the beach, guests can expect a delightful gastronomic adventure. Moreover, the hotel's location has received a commendable rating of 8.1. Situated in the vibrant city of Pattaya, guests can easily explore popular attractions such as the famous Walking Street or relax on the pristine Jomtien Beach. The convenient location allows for easy access to shopping centers, entertainment venues, and a bustling nightlife. Whether seeking adventure or relaxation, guests will find themselves in the heart of Pattaya's vibrant energy. Additionally, Ambassador City Jomtien Pattaya - Ocean Wing offers a comfortable stay, with a rating of 8.0 for comfort. The spacious and well-appointed rooms provide a tranquil retreat after a day of exploration. Guests can unwind in luxurious beds, enjoy modern amenities, and admire breathtaking views. The hotel's commitment to ensuring a comfortable stay is evident in every detail, allowing guests to relax and rejuvenate in style. With positive ratings for its food and dining, location, and comfort, Ambassador City Jomtien Pattaya - Ocean Wing (SHA Plus+) promises a haven of comfort and delightful experiences. Whether you're a food enthusiast, an avid explorer, or simply seeking a relaxing getaway, this hotel offers an exceptional stay that exceeds expectations.

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Amenities and facilities

Good6.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Hindi
  • Russian
  • Thai
Family
  • Children's books and toys
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Badminton court
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Hot tub
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Private beach
  • Sauna
  • Squash court
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
Cleanliness and safety
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Asian breakfast
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Indoor venue for special events
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Outdoor venue for special events
  • Postal service
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Low floor available
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental

Location

21/10 Sukhumvit Rd., Na Jomtien, Sattahip, Chonburi 20250, Thailand., Na Jomtien, Pattaya, Thailand, 20250

Excellent8.0

Location

Airports
  • U-Tapao International Airport (UTP)
    20.6 km
  • Suvarnabhumi Airport (BKK)
    96.2 km
Public transportation
  • Ban Huai Khwang Train Station
    2.2 km
  • Talad Nam 4 Pak Station
    3.4 km
Hospital or clinic
  • @D Dent Home
    2.3 km
Shopping
  • Pattaya Floating Market
    3.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Jomtien Beach
    160 m
  • Pattaya Floating Market
    3.3 km
  • Million Years Stone Park & Pattaya Crocodile Farm
    7.8 km
  • Big Buddha Temple
    9.4 km
  • Pattaya Beach
    10.3 km
  • Walking Street Pattaya
    10.4 km
  • Central Festival Pattaya Beach
    10.9 km
  • Beach Rd
    11.3 km
  • The Sanctuary Of Truth
    15.0 km
  • Koh Lan
    16.8 km
Nearby landmarks
  • Jomtien Beach
    160 m
  • Ambassador City Sports Centre
    250 m
  • Mimosa Pattaya
    580 m
  • Ocean Marina Yacht Club
    1.2 km
  • Thai Alangkarn Theater Show
    1.3 km
  • Wat Na Jomtien School
    1.8 km
  • Wat Na Jomtien
    1.8 km
  • Columbia Pictures Aquaverse
    2.2 km
  • Ban Huai Khwang Train Station
    2.2 km
  • @D Dent Home
    2.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 3-11 years old stay for free if using existing bed and will be charged THB 200 for breakfast per child per day.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)450 THB
The property
  • Number of rooms 1060

Reviews of Ambassador City Jomtien Pattaya - Ocean Wing from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

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6.9

Good

Recent ratings trend

10 most recent verified ratings received by the property

  • 3.6
  • 4.4
  • 2.8
  • 9.6
  • 6.4
  • 8.8
  • 5.2
  • 2.0
  • 10
  • 10

Most recent

  • Location score 8 out of 10 and is a high score in Pattaya
    Location8.0
  • Room comfort and quality score 8 out of 10 and is a high score in Pattaya
    Room comfort and quality8.0
  • Service score 6.8 out of 10
    Service6.8
  • Cleanliness score 6.7 out of 10
    Cleanliness6.7
  • Facilities score 6.6 out of 10
    Facilities6.6
  • Value for money score 6.6 out of 10
    Value for money6.6
High score for Pattaya

Rating

9+ Exceptional (487)
8-9 Excellent (343)
7-8 Very Good (452)
6-7 Good (213)
<6 Below Expectation (820)

Review summary

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Many reviews applaud the welcoming environment & excellent service provided by the friendly staff. Convenient location near Jomtien Beach is a plus.

A significant number of guests were dissatisfied with the slow and inefficient check-in service. Rooms were described as dirty and poorly maintained, with hygiene issues. Guests also reported poor management and customer service, as well as bad breakfast quality with limited and low-quality options.

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Show reviews that mention 

Cleanliness

Mentioned in 91 reviews
sentiment-positive-indicator
20% Positive
sentiment-negative-indicator
79% Unfavourable

Breakfast

Mentioned in 80 reviews
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13% Positive
sentiment-negative-indicator
86% Unfavourable

Service

Mentioned in 72 reviews
sentiment-positive-indicator
22% Positive
sentiment-negative-indicator
77% Unfavourable

Room comfort

Mentioned in 58 reviews
sentiment-positive-indicator
13% Positive
sentiment-negative-indicator
86% Unfavourable

Pool

Mentioned in 45 reviews
sentiment-positive-indicator
71% Positive
sentiment-negative-indicator
28% Unfavourable

Value for money

Mentioned in 34 reviews
sentiment-positive-indicator
20% Positive
sentiment-negative-indicator
79% Unfavourable

Location

Mentioned in 31 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable

Atmosphere

Mentioned in 31 reviews
sentiment-positive-indicator
29% Positive
sentiment-negative-indicator
70% Unfavourable

Beach

Mentioned in 30 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable
Showing 2,315 verified guest comments
Changed to review page 1
  1. 6.0
    Nada from Thailand
    Group
    Deluxe Room
    Stayed 1 night in March 2025

    “Just rest for one night.”

    We checked in on Saturday and checked out on Sunday. Our group booked 6 rooms for 13 people. We made the reservation in a hurry and didn't read many reviews, but after booking, we started to overthink it too. 1. The location is good, convenient to enter and exit, right next to the beach. 2. Check-in with foreign staff; nearby neighbors used English. The Thai staff were available for normal service, with staff helping with luggage. 3. Inside the hotel, there was a musty smell, even in the room. 4. The hotel is very large, but there were very few guests, only a few dozen on Saturday. 5. The pool has a beautiful sea view, very refreshing. 6. The condition of the room is old, according to the age of the hotel. 7. The refrigerator isn't very cool. 8. The air conditioning is extremely cold, which we like. 9. The mattress, pillows, and blankets are soft, not stiff. 10. It takes a long time for the water to get hot; it took about 10 minutes and still wasn't warm, but the water pressure is good. 11. Inside the room, you have to wear shoes because the carpet is very coarse and rough on the feet. 12. Some rooms have showers that cannot be adjusted. 13. The mirror above the sink is a little shocking when you enter the bathroom because it's very big and has mirrors on both the left and right sides. 14. The breakfast has only a few items, the taste is acceptable, but you have to walk outside to another building. 15. The elevator doesn't break down; the lights don't go out, but the doors of some rooms are difficult to unlock. 16. Everyone in the group slept comfortably; there was nothing scary, only a bit old.

    Reviewed March 17, 2025
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  2. 9.6
    Exceptional
    Iqbal from Canada
    Couple
    Premier
    Stayed 6 nights in February 2026

    “Ambassador Jomtien ocean wing ”

    It’s our first time staying at this beautiful facility. Breakfast is excellent which is included in the price. Staff is great and our room was very clean, we will definitely come again. We are glad to choose Amvassdor and price is well worth it.

    Reviewed February 11, 2026
  3. 5.6
    John from Thailand
    Couple
    Stayed 3 nights in October 2023

    “Careful”

    Though II would recommend this property it come comes with a number of cautions. 1: Check-in staff are not really very helpful and need to clear every request through management and that can and did take over an hour. 2: Though the bathrooms all seen to be brand new renovations and spotless... the 'Superior' rooms are worth you up grading to better rooms (like on the 17th floor). 3: Breakfast is good and sufficient but not a lot of choices and then just very good Thai food. 4: About 2/3thirds of the property is closed "for renovations" and only the Ocean Wing (Tower s they call it) is open. So do not look at the pictures of said property. It looks nice but most is inoperable. 5: I didn't get the "Welcome drink" but did get a 1.5 hour check in with staff layong down rules and regulations regarding my ssue with my room and my request to up grade with took 5 people and a never seen 'manager' to sort out which made no sense at all 6: The Thai staff... and that is not the ckeck in or managerial staff by my experience... were wonderful and always offered to do whatever they could. Even the guard at the parking area was n=more helpful and caring that checkin! 7: Do not go by thhe pictures posted. 8: The Ocean Wing (tower) is nice and the swim up bar is a nice touch. But both close at 19:00 on the dot. 9: There is a coffee shop... empty and a Pasta restaurant as well as a 7/11 on property (the latter closes early however. The former well I did not go but I am assuming is nice as the breakfast staff works there also and they do a good job. 10: The huge center pool is closed. The pool by the beach is closed as are the others like the Spa and shops. 11: But go if you have no choice and want something by theh beach (which is clean and nice). 12: The price point is good but do up grade your room choice. I did and it was lovely and I spent 3 days here just fine. 13: However... remember the parking card when you first drive in! You have to have it to be able to drive out! DO

    Reviewed October 24, 2023
  4. 4.4
    Natchaya from Thailand
    Solo traveler
    Stayed 1 night in April 2025

    “not live up to its legendary, shortage of staffs and not able to handle the situation well”

    i booked this hotel because of its reputation in the past. I drove to the hotel with the weird feeling because the hotel area was so empty and when i entered the hotel lobby (ocean wing), it was so dark and quiet. Only 4-5 staffs at the reception area but they seemed to be busy with something. I checked in around 4 pm, it took me around 15 minutes to check in. The staff handed me the key and breakfast coupon but didn't show me where the elevators were. The surrounding was so dark and once i entered the room, it was left dirty. I went down to the receptionist and informed the staff and they asked how the room was dirty, i told them that it was just like what the previous guests left off. They told me to wait for 30 minutes and they will find the cleaner to clean for me. I told them i wanted to cancel the reservation but they insisted i had to stay. The new room was cleaned but if you looked closely it was not totally clean. You can see the hair left in the toilet floor. I ended up stay in one of the connecting room, the room is spacial but the wall was so thin that i can hear the voice of the room next door. The overall experience was not impressive. The staffs tried to manage with the resources they had but it would be better if the staffs learned how to manage the situation more effectively.

    Reviewed April 15, 2025
  5. 8.4
    Excellent
    Chorladda from Germany
    Couple
    Stayed 3 nights in August 2024

    “Excellent”

    The hotel is huge with over 2000 rooms. They’ve got big and nice pools, surf skate track, indoor gym and out door sport courts. We checked in in the very low season. We paid nearly over 10000 baht for three nights. We were mostly the only guests 😆. The hotel room we got, was pretty old but clean. We stayed at the Ocean Wing building. Inside at the lobby looks huge but stuffy. They are still renovating rooms partially, so we heard every now and then some noise but it didn’t bother us so much as we spent most of our time outside somewhere, at the pools or on the beach. All in all we appreciated very much. So YES, we would like to recommend you. I don’t know how it looks like in the high season when the hotel will be fully booked. There must be quite busy but for low season such as in August, I would recommend you to stay here.

    Reviewed August 22, 2024
  6. 10.0
    Exceptional
    Tipparat from Thailand
    Business traveler
    Premier
    Stayed 1 night in October 2024

    “I've loved it here for a long time.”

    This is the best place in Chonburi (for us). We have been coming here every time since we were kids whenever we had to stay overnight in Pattaya. We love everything about this place because it offers great privacy. You can stay here without needing to go anywhere else as it has a private beach, swimming pool, fitness center, café, restaurant, and bar. Every spot is beautiful, in a classic way. We hope it comes back to its former glory. Keep it up, management!

    Reviewed October 28, 2024
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  7. 8.0
    Excellent
    maria from Netherlands
    Solo traveler
    Deluxe Double or Twin Room
    Stayed 2 nights in November 2022

    “Expensive but luxureous”

    Make sure you book a room with seaview. Rooms are spacious, beds too. Bathroom has a separate bathtub and showercabin. There is a watercooker, but only coffee, no tea, also not after asking. The staff is very friendly and willing to help, but there is a language problem. Only one lady at the restaurant speaks English. This lady has been many times my helping angel. At the reception they don't and use an App to translate between you and if they don't know how to help you they go to the next person. There were only many Russian speaking guest when I came so she showed me the Russian text message and did not even realise I was speaking English. This was very unexpected in such a huge and expensive hotel. The breakfast was included, a buffet with toast, buns, butter and eggs, milk and juice, fruits and salads, rice and thai dishes like stirfried chicken and vegatables, coconutsoup, and fried noodles. Dinner menu is a la cart and expensive, that is, for Thailand. There is an ATM machine near the entrance, which except visa and a few other credit cards. There are a lot of swimmingpools to choose of, one right next to the beach, with lots of beachbeds and towels, bathrooms and showers but no changing room. The beach is also accessable from the garden of the hotel. There are different places to eat or drink, all expensive. Most guests go out for food or bring some snacks or small breads from 7 eleven nearby. Except from the reception the staff of the restaurant go littarally an extra mile to help you!

    Reviewed December 01, 2022
  8. 6.8
    Good
    Kyaw from Myanmar
    Couple
    Stayed 1 night in November 2024

    “Beachfront hotel”

    It’s a beachfront hotel but it’s far from City Centre. If you want to chill and prefer a peaceful & quiet location, that’s yours! But, if you want to stay in busy city centre, it’s away from City Centre. Breakfast is good. Staff are friendly. But, room is rather icy, slightly dumb & run-down. You need to wait quite some time to get hot shower. Bathtub is not clean to use but there is a separate shower so you don’t need to bother with old & dirty bathtub. However, you can stay relaxed although the room is slightly run-down.

    Reviewed December 01, 2024
  9. 8.8
    Excellent
    Aunyarut from Thailand
    Family with teens
    Premier
    Stayed 1 night in December 2024

    “Travel accommodation before the New Year.”

    I was planning to go play in the water for some fun, but there were very few people before New Year’s. I tried to book during New Year’s Eve but it was fully booked, so I made a reservation before New Year’s since I have been familiar with this place for a long time. However, this year there were very few people. Nobody was swimming at all, both in the sea and the pool, so I didn’t dare to go in. The sea water was murky, but it was peaceful and comforting. I had breakfast at the restaurant downstairs and enjoyed the nice evening atmosphere, but the food was limited given the number of people. I have never encountered such a small crowd before; it was surprising. Normally, this place is very lively. The room assigned was not the one I booked, so I had to switch rooms, but it wasn't too much of a problem. I was tired, so I just let it go. It wasn't very different; I could still see the sea. Anyway, I still like the Ambassador as much as before. I hope that next Songkran there will be more people. They probably all went traveling up north.

    Reviewed January 01, 2025
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  10. 10.0
    Exceptional
    Niravit from Thailand
    Family with teens
    Stayed 2 nights in January 2025

    “Not bad as other reviews ”

    Due to lack of guests, many facilities are closed but the overall services are still good. The room is clean and comfortable, the pool that open is still in exceptional condition. If there is anything, you can call the staffs for any issues.

    Reviewed January 11, 2025
  11. 8.4
    Excellent
    Ongoad from Thailand
    Group
    Stayed 1 night in March 2024

    “Experience of staying.”

    Ideal for those who want to experience the beach atmosphere, located by the sea and a large swimming pool. Across from Ocean Wing building, there is a restaurant called Pasta Pasta, which is an Italian restaurant offering delicious Thai food, very tasty charcoal-grilled pizza, spicy drunken noodles, and rich spaghetti. We came as a group of 10 in 5 rooms while the hotel is under renovation. When booking 5 rooms, some had issues, but they allowed us to change. You can see how prosperous it used to be. For our family, with a 70% discount from Agoda, we find it very worthwhile. Breakfast, though it looks simple, is delicious. Initially, when booking, we read reviews and were a bit scared, plus there was no option to cancel, so we thought, well, if they say it's haunted, with dirty rooms and poor service, let's give it a try. What we received was understanding. The front desk staff were friendly and they were foreigners. They made an effort to provide service with a smile. If a room was not good, they changed it for us. Everything was okay for the price. However, if you are focusing on luxurious, clean, and cheap accommodations, this may not be suitable. This place is worth the price we paid, and for us, there are plenty of beautiful spots for photos. Overall, everyone is happy and can accept what they received for the money spent. 5 deluxe rooms for less than 10,000 baht. Each room has 2 queen-sized beds; they're old, but understandable. If a room is too stuffy, just ask them to change it right at the front desk. The hotel is under renovation after being affected by the economic downturn and the COVID situation. We hope it recovers quickly. We would feel very good if this place comes back to life again with our little contribution. Keep fighting!

    Reviewed March 25, 2024
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  12. 7.6
    Very good
    sokis from Thailand
    Solo traveler
    Deluxe Double or Twin Room
    Stayed 1 night in May 2024

    “My childhood hotel”

    I first saw the hotel in its glory days 20+ years ago, but haven't really been here for ten years. It sure is an old hotel that gives me a nostalgic vibe -- the buildings, the beach, the pools. However, I wished they would renovate the rooms to make it more functional and look nicer. I would say that the room and the breakfast was not really worth what I've paid for, but they still have a nice (enough) beach and a big pool to make up for it if you could make the most use out of them. There are less guests compared to the old days so a lot of facilities are closed and unavailable. I would come again for the beach and pools, given the right price point and discounts. But I wouldn't recommend it to anyone who's looking for a nicer vacation experience, not until they finish renovating the rooms, if they ever even started.

    Reviewed May 05, 2024
  13. 6.0
    Sirinporn from Thailand
    Couple
    Stayed 1 night in February 2024

    “Never come back”

    I recommend to not stay here. With this price we could get better quality of facilities and services. I am giving only 1-2 stars for this Hotel. The facility is not fully operated but this could be understood due to the high competition. However the basic must be fulfilled. - Pool facilities: no more towel on the pool and the laundry room is closed.“ This is what i got from service guys. - The breakfast: the 1st place that i cannot eat egg. there is no egg ready to take we need to Q up for every 2 eggs/order. the egg cookers are not have sense of urgency and service mind, they cooked it slowly egg by egg and order by order. They don’t care how long of the Q. Moreover one of operator said it is a policy for saving eggs. Additionally, There are only 3 side dishes for breakfast and bad quality of coffee. - The bedroom: The blankets are stiff and the temperature of air conditioner cannot be adjusted (only low/medium/high for fan are customizable). They suggested to shut it down if u feel so cold instead of giving the temperature adjusted. Moreover there’s no facial tissue, only toilet tissue is available.

    Reviewed February 25, 2024
  14. 9.6
    Exceptional
    Naphanat from Thailand
    Family with teens
    Premier
    Stayed 1 night in January 2026

    “Exceptional”

    The place is large and spacious, with durable materials and equipment in the room. The door is very strong and safe. It must have been very popular in the past. The staff make an effort to provide full service. There are quite a few guests staying here.

    Reviewed January 23, 2026
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  15. 9.6
    Exceptional
    น้องเก้า from Thailand
    Family with teens
    Deluxe Double or Twin Room
    Stayed 1 night in April 2024

    “Exceptional”

    At first, I read the reviews and it seemed not okay, so I was a bit worried. But when I actually got there, it wasn't bad at all. Check-in took a bit long, and the staff at the counter included both Thai and foreigners, and they spoke English. The room was clean, and when I walked in, there were staff members to guide me to my room since the area was spacious. I entered the room, turned on the air conditioning and waited for it to cool down. The bathroom was clean, and the swimming pool was very clean as well. The hotel is right on the beach, so you can take walks without getting bored. The breakfast was acceptable and wasn't bad for the price. The staff in the breakfast area were foreigners and didn't understand Thai, so please take your time to explain to them. I saw some people getting upset with the staff, which I felt sorry for. They might think they paid for good value, and while it's not about having unrealistic expectations, if someone treated us like that, we probably wouldn't like it either. To enter the parking area, you have to exchange for a parking card, and the security guards took good care of things. Consider it as an option; it wasn't as bad as I thought. For the price, it's okay, and I would recommend it.

    Reviewed April 15, 2024
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  16. 5.6
    Andrew from Thailand
    Solo traveler
    Stayed 3 nights in April 2023

    “Disappointing Stay - Not Recommended”

    I had a disappointing experience at this hotel. The reception staff were unprofessional and lacked basic communication skills, and I had to wait for two hours just to check-in. The rooms were poorly maintained and not cleaned properly. To add to that, there was no breakfast included in the room rate, which I found quite expensive. The location was good, with easy access to the beach, gym and 50m pool, but that's the only positive point I can think of. The hotel failed to deal with the high influx of guests during the Rolling Loud festival weekend. The hotel was reportedly understaffed and unprepared, leading to long lines and delays in checking in. Some guests even had to wait for over four hours before getting their rooms, while others had to deal with unclean rooms or even no housekeeping at all. Overall, I would not recommend staying at this hotel, as it was the worst hotel experience of my life.

    Reviewed April 21, 2023
  17. 6.0
    Ploy from Thailand
    Couple
    Deluxe Room
    Stayed 2 nights in November 2022

    “Good hotel but hope for renovation”

    This hotel used to be my favourite hotel in old time. More like a legend but I understand that it's hard to maintain the hotel condition especially after Covid. Good side: - Hotel was large with convenient store near by - Good facilities ie swimming pool, surf skate track - A lot of parking space - Room was clean for bedsheet and pillows Improvement - No one pick up the call at 8pm despite they said it's 24 hours front desk which gave me very worried. - After checked in, the staff handed me a room key without explaining where my room was. - Seems like A/C temp control was broken. I was freezing cold for the whole 2 nights. I also overheard someone at corridor complaining the same issue.

    Reviewed November 13, 2022
  18. 10.0
    Exceptional
    sakol from Thailand
    Family with teens
    Deluxe Double or Twin Room
    Stayed 2 nights in March 2025

    “The room is nice.”

    The accommodation provides professional service, even though it was closed for renovations and there was no one around during my stay. Overall, I already like this place.

    Reviewed March 09, 2025
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  19. 2.4
    Aarti from India
    Family with young children
    Premier
    Stayed 3 nights in December 2025

    “Acceptable”

    I have personally stayed at this hotel multiple times between 2008 and 2012, when it was one of the best properties in Pattaya. Based on that past experience and Agoda's reputation l, I booked this hotel again recently. Unfortunately, the reality was shockingly different and deeply disappointing. The property is extremely understaffed and feels almost abandoned. Only 50-60 rooms were occupied out of a capacity of 4000 +rooms. Basic facilities are not functional — there was no internet connectivity despite repeated complaints, the toilet flush was faulty and kept getting stuck, and overall maintenance was very poor. The breakfast quality was horrible and far below even basic hotel standards. This experience felt like a clear case of misrepresentation. The hotel shown on Agoda does not reflect the actual condition of the property on the ground. Continuing to promote and sell such a listing risks misleading customers and damages Agoda’s credibility. As a customer, this felt close to being fraudulent. I strongly urge Agoda to conduct an immediate review of this property and suspend or remove its listing until it meets minimum hospitality standards. Platforms like Agoda are trusted because customers rely on accurate representation — in this case, that trust was broken. I hope Agoda will take this feedback seriously and act in the interest of customer protection and transparency.

    Reviewed January 02, 2026
  20. 4.4
    Ranchaya from Thailand
    Family with young children
    Deluxe Double or Twin Room
    Stayed 1 night in February 2023

    “Probably my worst stay ever”

    At arrival there was no greeting staff at the entrance. First I thought check in might be busy, but there was only 2 guests checking in at the counter. Staff seem lost, people who checked me in were foreigner. Not having a single conversation with me no room confirmation, no explains the facilities, no information once so ever. I asked about the requested baby cot. Staff looked at me with a face that seem like he doesn’t know anything about it but say yes anyway. Once got up to the room. Room really smelled a/c wasn’t working properly we can’t adjust the temperature. Hot water takes more than 10 minutes to start getting warm. I requested a room with king bed and ocean view. Instead I got a double bed with dark sad buildings view. After I took my boys to the beach, I stop to ask a staff about my room requested that nothing were aligned to my booking. There I found the only good thing on this stay besides a private beach area, one of the front office staff was Thai. She apologized for the mistake and get us the new room immediately. Then I got a new room 6 floor up with ocean view. Bath water still got the same issue, it took forever to warmed. We took the kettle to boils some water. There was a super dry dead bug behind it (seem like a cockroach to me). Kettle still had some water left inside probably from last guest. Breakfast buffet wasn’t worth 300 baht. As checking out I spotted a person who looks like a manager. I was politely and quietly told her that “Please let you house keeping be very through during the turned down I found a dead bug in my room” and she replied “yes yes yes” so no wonder why the place is dying. So I see a Thai staff that helped me with the room changing. I told her that same thing, she apologized and thank you for letting she knows. In my opinion this girl should be the manager. The hotel wasn’t that cheap to get these kind of hospitality. I wouldn’t recommended

    Reviewed February 21, 2023
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