ARTOTEL Surabaya
ARTOTEL Surabaya
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Studio 20 - Bed ARTOTEL Surabaya
Studio 20 - Bed
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Lobby ARTOTEL Surabaya
Lobby
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Lobby ARTOTEL Surabaya
Lobby
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Interior view ARTOTEL Surabaya
Interior view
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See map ARTOTEL Surabaya
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Excellent
Location
8.2
See all 32 photos ARTOTEL Surabaya
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Removed from saved list
2018

ARTOTEL Surabaya

Excellent location
- Inside city center
- What's nearby?
Excellent
From 1617 reviewsSee what guests said
8.0
/
10
Excellent value for money
8.3
Recommended by 92% of guests
Value for money8.3
Location rating8.2
Nearest airportJuanda International Airport (SUB)
Distance to airport11.9 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Last booked 4 hours ago
Studio 25
Studio 25
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Studio 30
Studio 30
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Studio 20
Studio 20
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior Room
Superior Room
...
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    Room Superior
    Room Superior
    ...
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      Superior Room
      Superior Room
      ...
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        Superior Single
        Superior Single
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          Standard Single
          Standard Single
          ...
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            Standard Room
            Standard Room
            ...
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              Room Standard
              Room Standard
              ...
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                More about ARTOTEL Surabaya

                More about ARTOTEL Surabaya

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What they offer

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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (1617)Booking.com Reviews (574)
                8.0
                /
                10
                Cleanliness8.3
                Facilities7.5
                Location8.2
                Room comfort and quality7.9
                Service8.2
                Value for money8.3
                Provided by verified guests of Agoda
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                Studio 20
                Studio 25
                Studio 30
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                Showing 1217 verified guest comments
                12345
                8.0
                Excellent
                Ivano from Italy
                Business traveler
                Studio 20
                Stayed 2 nights in October, 2018
                Nice hotel ”
                The hotel is nice and has nice decoration . The room was clean and the stuff was perfect . For sure I’ll stay there again .
                Reviewed October 13, 2018
                6.8
                Good
                Michael from Indonesia
                Solo traveler
                Studio 20
                Stayed 1 night in October, 2018
                transit hotel”
                overall a good transit hotel
                Reviewed October 10, 2018
                9.6
                Exceptional
                Julhandiarso from Indonesia
                Solo traveler
                Studio 20
                Stayed 1 night in October, 2018
                Strategically located at the center of Surabaya”
                Geographically, it is situated at the very center of Surabaya. That makes distance to any corner of the city relatively equal. Staffs are professional, helpful and resourceful. Room cleanliness was superb, bedsheet, bathroom, room floor were all perfect. TV channels were numerous, wifi speed were incredibly fast. I have two notes though, safe box were not functioning and door/wall were not reasonably sound proof.
                Reviewed October 08, 2018
                9.2
                Exceptional
                yoseph from Indonesia
                Family with young children
                Studio 20
                Stayed 3 nights in September, 2018
                Nice Location, Right in the middle of Surabaya.”
                The room is cozy, but there is no refrigerator. We can’t store our drink in it. Some bed lamp and table lamp was broken.
                Reviewed October 03, 2018
                8.4
                Excellent
                Pang from Indonesia
                Business traveler
                Studio 20
                Stayed 2 nights in September, 2018
                Review”
                Nice, clean, good staff
                Reviewed October 01, 2018
                10.0
                Exceptional
                Vera from Indonesia
                Family with teens
                Studio 20
                Stayed 1 night in June, 2018
                Location is great”
                Room is enough for two. Location is great. Is my regular hotel.
                Reviewed September 25, 2018
                Hi Bu Vera ... warmest greeting from Artotel Surabaya ... Thank you for staying with us and staying with us. Wow, so happy knowing that Artotel Surabaya is your favorite hotel. Looking forward to welcoming you for soon! We HeART You, Eggy Rigata - Hotel Manager
                Responded September 27, 2018
                ARTOTEL Surabaya
                10.0
                Exceptional
                Suprono from Indonesia
                Business traveler
                Studio 20
                Stayed 1 night in September, 2018
                Exceptional”
                again and again... like this hotel
                Reviewed September 20, 2018
                Hi Pak Suprono .. greetings from Artotel Surabaya! Thank you for being our loyal guest. Can't wait to see you again here... Warm regards, Eggy Rigata - Hotel Manager
                Responded September 24, 2018
                ARTOTEL Surabaya
                6.8
                Good
                Dony from Indonesia
                Solo traveler
                Studio 20
                Stayed 2 nights in September, 2018
                Recomended”
                So far so good
                Reviewed September 16, 2018
                Hi Mr. Dony ... warmest greeting from Artotel Surabaya .. Thank you for staying with us and reviewing us. Looking forward to welcoming you back here. We HeART You, Eggy Rigata - Hotel Manager
                Responded September 19, 2018
                ARTOTEL Surabaya
                10.0
                Exceptional
                yeheskial from Indonesia
                Couple
                Studio 20
                Stayed 1 night in September, 2018
                prime location”
                3*
                Reviewed September 10, 2018
                Dear Sir / Madam .. warmest greeting from Artotel Surabaya ... Thank you for staying with us and for your review. Looking forward to welcoming you back here. We HeART You, Eggy Rigata - Hotel Manager
                Responded September 19, 2018
                ARTOTEL Surabaya
                8.0
                Excellent
                Cynthia from Indonesia
                Solo traveler
                Studio 20
                Stayed 1 night in July, 2018
                good enough”
                brand new budget hotel. windows in every room which is good.
                Reviewed August 29, 2018
                Hello Cynthia ... warmest greeting from Artotel Surabaya ... Thank you for staying with us and for reviewing us. Looking forward to welcoming you back here. We HeART You, Eggy Rigata - Hotel Manager
                Responded August 31, 2018
                ARTOTEL Surabaya
                9.6
                Exceptional
                Elvira from Indonesia
                Business traveler
                Studio 20
                Stayed 2 nights in August, 2018
                Exceptional”
                Good location and nice room!
                Reviewed August 24, 2018
                Dear Elvira ... warmest greeting from Artotel Surabaya ... Thank you foe staying with us and for reviewing us ... Yes, located in downtown area, make us easier to access some good places in Surabaya ... Hope it makes you easier to get in touche with you relations here. Looking forward to welcoming you back here. We HeART You, Eggy Rigata - Hotel Manager
                Responded August 28, 2018
                ARTOTEL Surabaya
                6.4
                Good
                Fera from Indonesia
                Group
                Studio 25
                Stayed 2 nights in September, 2017
                Pleasant Stay”
                Clean hotel & nice breakfast. Location is actually easy to find and accessible, but a bit tricky since the traffic can be a pain sometimes during the busy hour.
                Reviewed August 23, 2018
                Hello Fera .. greetings from Artotel Surabaya ... ! Thank you for staying with us and reviewing us. Yes, our great location is one of our superiority, also surrounded with some good places to dine. We are looking forward to welcoming you back here. Warm regards, Eggy Rigata - Hotel Manager.
                Responded August 28, 2018
                ARTOTEL Surabaya
                8.8
                Excellent
                Le from Singapore
                Couple
                Studio 20
                Stayed 1 night in August, 2018
                Good for sleepover”
                Didn't use the facility nor explore the surroundings, as just need to sleep for one night and head to airport. Room is clean and spacious, but there is a strange smell when you check in---not those bad smells you typically get from hotels, but STRANGE, like very thick chocolate melting smell. After one night the smell went away
                Reviewed August 16, 2018
                Dear Sir / Madam, warmest greeting from Artotel Surabaya ... Thank you so much for staying with us. Our apology that our air aroma make your stay uncomfortable. We will review this air aroma with the concerned department. Thank you for being honest! Looking forward to welcoming you back here. We HeART You, Eggy Rigata - Hotel Manager
                Responded August 27, 2018
                ARTOTEL Surabaya
                5.6
                novy from Indonesia
                Couple
                Studio 20
                Stayed 1 night in August, 2018
                Worth the price but still need to improve ”
                We just spent one night stay at Artotel Surabaya. the architecture was similar with in Jakarta but i think, here much bigger than Jakarta. the room was quite nice, clean, and spacious. the thing need to improve is selection for the breakfast, and the taste was not really good. overall we enjoyed our stay at Artotel Surabaya, the hotel was located in city center so it was easy for us to reach everywhere like Mall, Restaurants, and etc.
                Reviewed August 13, 2018
                Dear Ms. Novy, warmest greeting from Artotel Surabaya ... Thank you for staying with us and writing us a review. Our apology for the inconvenience matter during your stay with us, we have take it as our note and forward it to our Food and Beverage Department for the soonest improvement. We are also glad that you were happy with our cleanliness. Looking forward to welcoming you back here. We HeART You, Eggy Rigata - Hotel Manager
                Responded August 23, 2018
                ARTOTEL Surabaya
                10.0
                Exceptional
                PEK from Indonesia
                Solo traveler
                Studio 20
                Stayed 1 night in August, 2018
                Nice interior Hotel”
                Good location and have very nice interior, just 1 night stay and it was very comfortable.
                Reviewed August 03, 2018
                Dear Mr. Ruddy ... warmest greeting from Artotel Surabaya. Thank you so much for staying with us and for reviewing us. Nice to know that you love to stay with us. Can't wait to see you stay with us again, see you very soon! We HeART You, Eggy Rigata - Hotel Manager
                Responded August 06, 2018
                ARTOTEL Surabaya
                9.6
                Exceptional
                Azhar from Indonesia
                Business traveler
                Studio 20
                Stayed 5 nights in July, 2018
                My fave hotel at Surabaya”
                What i love from this hotel are the decoration and artwork around the hotel, the cleaness, the comfy bed and the location. Near to Tunjungan Plaza and Ciputra World Mall. Love this hotel.
                Reviewed August 02, 2018
                Dear Sir / Madam... warmest greeting from Artotel Surabaya.... Nice to know that you love to stay with us and make us as your favorite hotel in Surabaya. Can't wait to see you again! We HeART You, Eggy Rigata - Hotel Manager
                Responded August 20, 2018
                ARTOTEL Surabaya
                8.0
                Excellent
                Suprono from Indonesia
                Business traveler
                Studio 25
                Stayed 1 night in July, 2018
                Very good”
                very nice hotel..
                Reviewed August 01, 2018
                Hi Pak Suprono ... warmest greeting from Artotel Surabaya... Thank you so much for the review. Looking forward to welcoming you back here! We HeART You, Eggy Rigata - Hotel Manager
                Responded August 06, 2018
                ARTOTEL Surabaya
                10.0
                Exceptional
                ruddy from Indonesia
                Couple
                Studio 20
                Stayed 1 night in July, 2018
                Nice and friendly”
                Nice interior design and good location, enjoyed my atau in the hotel
                Reviewed July 31, 2018
                9.6
                Exceptional
                Silvia from Indonesia
                Solo traveler
                Studio 20
                Stayed 1 night in July, 2018
                Exceptional”
                Rooms are clean and comfortable. Friendly staff. Good value for money!
                Reviewed July 25, 2018
                Hi Silvia! greetings from Artotel Surabaya... Glad to know that you had a lovable stay with us. Looking forward to welcoming you back here! We HeART You, Eggy Rigata - Hotel Manager
                Responded July 30, 2018
                ARTOTEL Surabaya
                9.6
                Exceptional
                Alan from Malaysia
                Solo traveler
                Studio 20
                Stayed 2 nights in May, 2018
                Excellent”
                Had another great stay. Price was fantastic. Room clean and provided excellent sleep quality. The staff were outstanding
                Reviewed July 23, 2018
                Hi Alan, greetings from Artotel Surabaya! Thank you for staying with us AGAIN. Glad to know that you had a 6reat Stay with us in our 6reat Month (This July is our 6th anniversary). A loyal guest as you give us more spirit to improve our service more and more. We really appreciate your nice review for us. See you very soon at Artotel Surabaya, we hope could serve again and again. We HeART You, Alan! Eggy Rigata-Hotel Manager.
                Responded July 26, 2018
                ARTOTEL Surabaya
                12345
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