Balmoral Hotel
Balmoral Hotel
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Standard Non Sea Facing Balmoral Hotel
Standard Non Sea Facing
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Interior view Balmoral Hotel
Interior view
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Interior view Balmoral Hotel
Interior view
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Bathroom Balmoral Hotel
Bathroom
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Excellent
Location
8.6
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What guests are saying:
Good staff and just an atmosphere was good
Morris from South Africa
Couple
I didn't like when my car was parked outside the hotel premises but proper arrangements were made.
Elizabeth from South Africa
Family with teens
Expensive breakfast with not much of variety to choose from.
Makgotso from South Africa
Family with young children
Older style hotel but that did not detract. Right on beach front, walking distance from Marine Park. Plentiful food for breakfast, clean and staff extremely helpful. During week was quiet but on weekend full obviously a well liked hotel. We would stay there again.
Ian from Australia
Couple
very nice place to be
jabulane from South Africa
Couple
The hotel was undergoing renovations. Parking is limited.Room decor needs upgrading. Apart from that there was nothing to complain about.Good food. Enjoyed my stay here.Thank You Agoda
anusha from South Africa
Couple
Breakfasts incredible
Thuli from South Africa
Couple
Enjoyed our stay! Enjoyed colonial architecture and furnishings. Definitely a home away from home! Will definitely come back again...
anil from South Africa
Couple
Older hotel but still a very nice place to stay for a day or two
IMTIAZ from South Africa
Solo traveler
2nd visit to the hotel. They set an impressive breakfast, and the chef does not dissappoint. Room was immaculate staff very friendly. Elegant hotel, old paintings on the walls in the room and around hotel. Beatifully preserved woodwork all over.
Abraham from South Africa
Solo traveler

Balmoral Hotel

Excellent location
- Inside city center
- What's nearby?
Very good
From 342 reviewsSee what guests said
7.7
/
10
Very good service
7.8
Value for money7.5
Distance to city center2.0 Km
Location rating8.6
Nearest airportKing Shaka International Airport (DUR)
Distance to airport26.9 km
  • Airport transfer

  • 110 meters to the beach

  • Currency exchange

  • Located in heart of Durban

Select your room
This property is in high demand!Last booked 7 hours ago
Standard Sea View
Standard Sea View
...
  • Room size: 18 m²/194 ft²
  • Ocean view
  • 1 double bed
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Standard Non Sea Facing
Standard Non Sea Facing
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  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
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Executive Family Room
Executive Family Room
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  • Room size: 45 m²/484 ft²
  • Sea view
  • 1 king bed or 1 sofa bed
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Twin Standard
Twin Standard
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  • Balcony/terrace
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Standard Studio Non Seafacing
Standard Studio Non Seafacing
...
  • Non-smoking
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Standard Double/Twin
Standard Double/Twin
...
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    Executive Double
    Executive Double
    ...
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      Standard Twin Beds
      Standard Twin Beds
      ...
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        DOUBLE STANDARD - ROOM ONLY
        DOUBLE STANDARD - ROOM ONLY
        ...
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          Standard Studio
          Standard Studio
          ...
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            More about Balmoral Hotel

            More about Balmoral Hotel

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (341)Booking.com Reviews (1311)
            7.7
            /
            10
            Cleanliness7.7
            Facilities7.0
            Location8.6
            Room comfort and quality7.4
            Service7.8
            Value for money7.5
            Provided by verified guests of Agoda
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            All guests (341)
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            Showing 224 verified guest comments
            12345
            10.0
            Exceptional
            Tebogo from South Africa
            Couple
            Double Superior
            Stayed 2 nights in December, 2018
            I am so in love with everything, best customer service, best value for money.”
            Honestly everything was perfect for me, we enjoyed Durban and we managed to explore more. Agoda, best Customer service, best communication, and indeed I did safe money. I did enjoy my stay at Balmoral Hotel. Best food, Best Customer Service. I am indeed using both Agoda and Balmoral hotel next time when I visit Durban. Thank you, Very Thank you. I wish I could take a video to express how I feel. I am happy
            Reviewed December 25, 2018
            8.8
            Excellent
            Thabisile from South Africa
            Couple
            Standard Non Sea Facing
            Stayed 7 nights in September, 2018
            Greatly located hotel”
            Perfect location. Close to most things. Daily serviced rooms. Nice room with bar fridge. Limited parking inside hotel which is on a first come first serve basis but alternate parking is available outside the hotel in a secure and security manned underground parking.
            Reviewed September 14, 2018
            8.4
            Excellent
            Barbra from South Africa
            Couple
            Standard Sea View
            Stayed 1 night in November, 2018
            A lovely hotel, located right by the beautiful beach of Durban. Friendly staff & good parking space ”
            You can easily put on your bathing suit, and step out of the hotel into the warm Indian ocean for a quick dip and a swim before breakfast or anytime of the day for that matter, without having to worry about your valuables and carrying a beach bag. You just leave them in your room. The hotel is literally a stone throw away from the beach and a swimming pool.
            Reviewed November 11, 2018
            8.8
            Excellent
            Vanviva from Thailand
            Solo traveler
            Standard Non Sea Facing
            Stayed 3 nights in April, 2018
            Home away from home”
            We were picked up by Stephen. He was our first impression of Africa. We explained to us the city, culture, language, and the list goes on. He provided smooth, safe and friendly transfer service. His service was impeccable. We can tell that he loves his job and that makes the difference. In addition, your F&B manager, Augustin, kindly spent time explaining to us the city, background, history and really helped in addressing our concerns in many ways. Durban was our first stop in our first time in Africa. We had an impressive experience, and part of it was because of their lovely staff.
            Reviewed May 12, 2018
            7.2
            Very good
            Daya from South Africa
            Couple
            Executive Family Room
            Stayed 4 nights in December, 2018
            Very good”
            Convenient and easy access. Parking is a schlep but parking attendants were professional and courteous. So too were the porters. The one lady managing the front desk, when we checked in, needs to be a bit more customer centric. Very hard for her to smile and looks unfriendly.
            Reviewed December 28, 2018
            6.8
            Good
            Dumi from South Africa
            Family with teens
            Standard Non Sea Facing
            Stayed 2 nights in December, 2018
            Good”
            Neat but flooring needs attention
            Reviewed December 30, 2018
            10.0
            Exceptional
            lerato from South Africa
            Business traveler
            Standard Non Sea Facing
            Stayed 1 night in September, 2018
            Exceptional”
            Very nice and cool place to be.it will be my home when I'm around Durban.My car was parked safe and friendly security even Mdu Maxi cap outside there was every humble man.I really enjoyed the place alot
            Reviewed September 14, 2018
            8.3
            Excellent
            Benedict from South Africa
            Family with teens
            Standard Non Sea Facing
            Stayed 1 night in October, 2015
            Desperate convinience”
            Hotel Staff were great, located on the beach front, the breakfast was lovely
            The Manager was creaming at his staff in front of us.The staff were always ready to assist us and ere pleasent. How ever the loud floors with some fault were a huge concern and ere a bit too loud for us at times one had a hard time sleeping. there was a funny smell in the room.the cleanliness well very questionable.
            Reviewed November 20, 2015
            8.0
            Excellent
            Deepa from South Africa
            Couple
            Stayed 1 night in November, 2012
            lovely, clean”
            well positioned
            Very comfortable, room was clean, clean bathroom. the staff were very friendly. The view was excellent. service was good at breakfast. the porter was very helpful and always smiling. beach is closeby, easy to take a walk and shop. although the car was safe, they do need to provide for more parking. good value for money
            Reviewed November 20, 2012
            8.0
            Excellent
            FATIEG from South Africa
            Family with teens
            Standard Non Sea Facing
            Stayed 3 nights in April, 2012
            great location with Comfortable rooms.”
            ideally situated on the beachfront, close to local attractions.
            lovely hotel with comfortable rooms which were serviced regularly. the staff were friendly and helpful. we stayed over a long week-end when the hotel was full and the queue at the hot breakfast was very long and moved very slowly. they kept running out of glasses at juice stand, bowls at cereal stand and cutlery. i suggest better management over the breakfast area, especially if the hotel is so busy.
            Reviewed May 04, 2012
            3.2
            Jacoline from South Africa
            Business traveler
            Standard Non Sea Facing
            Stayed 2 nights in November, 2018
            Not recommended ”
            Unsafe area therefore you can’t walk by yourself. Then they offer you transport at R80 per 1km. Total rip off. Noisy and building is neglected. They are definitely not a 4 star hotel, do not let them fool you.
            Reviewed November 20, 2018
            6.4
            Good
            Allister from South Africa
            Couple
            Standard Non Sea Facing
            Stayed 1 night in November, 2018
            it ok”
            room was tiny, i found a cockroach on the door where i hung my jacket, staff very friendly was a bit hard to get the waiters attention though. parking lot was full so my car needed to be moved to another lot by hotel staff but i woke to find my car was in the parking lot after watching it drive away (bit worrisome)
            Reviewed November 14, 2018
            5.6
            Karen from South Africa
            Couple
            Standard Sea View
            Stayed 3 nights in November, 2018
            Above average”
            The room although sea facing was old and smelled very musty. The bath tub was not clean. We asked for a double bed and got twin beds put together although we paid for a double bed room. Parking is an issue if you go out and return late.. We were directed to another parking which charged us R28 for the parking. The door handle for the security lock was broken and we requested them to fix it. Maintenance only came to repair it on the Sunday which delayed us going out. I honestly would not use this hotel in future. I expected more from the pictures and website view of the hotel.
            Reviewed November 07, 2018
            5.6
            Barry from South Africa
            Couple
            Standard Sea View
            Stayed 2 nights in October, 2018
            Not Worth Four Stars”
            The staff are pleasant, the food in the restaurant is good and, although the location on the beachfront is theoretically good, you can hardly see the sea from the supposedly sea-facing room because it is obscured by the hawker stalls, the amusement park and trees. One is not allowed to put restaurant or room service bills on your room account. The towels in the room were old and stiff. Face cloths are not provided. In short, it is a pleasant three-star hotel, but not four-star.
            Reviewed October 26, 2018
            6.4
            Good
            samiksha from South Africa
            Group
            Standard Non Sea Facing
            Stayed 2 nights in July, 2018
            Disappointed ”
            This is now the second time that we have stayed at the Balmoral with the 1st time being just as bad. im so disappointed with the service of this hotel. The parking is a mess, the staff are not very friendly and all they can offer you is a sorry for every incident that goes wrong. I could go on and on but then I would just get myself worked up thinking about it. After giving this hotel a second chance I don't think ill be staying there again.
            Reviewed July 10, 2018
            10.0
            Exceptional
            Linda from South Africa
            Couple
            Standard Non Sea Facing
            Stayed 1 night in May, 2018
            An exceptional Hotel!”
            Built in 1908, this hotel has retained the ambience and graciousness of a by-gone age. Lovingly decorated with period furnishings, feature and fittings; superbly trained staff, good affordable 24 hour room service , a perfect location and glorious sea views make a stay at the Balmoral an absolute treat. I cannot recommend it too highly !
            Reviewed May 21, 2018
            6.4
            Good
            samiksha from South Africa
            Couple
            Twin Standard
            Stayed 2 nights in March, 2018
            Not a four star hotel”
            the parking is terrible, the staff are slow and not to mention the facilities are not up to standard. we stayed on the 3rd floor and the lifts were not working we had to walk up each time. there were elderly people that had to walk up and down those stairs with no assistance. and to top it off the key holder didn't work had to wait 20 minutes for someone to attend to eventually opening it up with a manual key. The receptionist is slow he doesn't know if his coming or going. Im highly disappointed and in my opinion id rate this hotel as a 2star.
            Reviewed April 03, 2018
            8.0
            Excellent
            Karabo from South Africa
            Couple
            Standard Non Sea Facing
            Stayed 3 nights in February, 2018
            Great trip”
            The staff treated the clients very well. The only small problem was that the shower was not working however, they were moved into another room immediately which made them happy. Over all, they are very happy with the trip and they would come back again.
            Reviewed February 14, 2018
            8.4
            Excellent
            Des from South Africa
            Couple
            Standard Non Sea Facing
            Stayed 1 night in September, 2018
            Great location on beach within walking distance from Ushaka Marine World”
            Great views of shoreline
            Reviewed September 06, 2018
            4.8
            Prineshree from South Africa
            Couple
            Standard Non Sea Facing
            Stayed 4 nights in December, 2018
            The staff at the front desk are unfriendly especially the lady that checked us in and out.”
            The lady that checked us in and out was not polite, no guest etiquette. Please place more energetic, happy people as the ' face' of the hotel as this speaks volumes.
            Reviewed December 25, 2018
            12345
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