Best Western Plus Grand Hotel Zhangjiajie
Best Western Plus Grand Hotel Zhangjiajie
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Bed Best Western Plus Grand Hotel Zhangjiajie

Bed

  • Room size: 23 m²/248 ft²
  • Shower
  • 1 king bed
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Lobby Best Western Plus Grand Hotel Zhangjiajie
Lobby
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Lobby Best Western Plus Grand Hotel Zhangjiajie
Lobby
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Interior view Best Western Plus Grand Hotel Zhangjiajie
Interior view
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See map Best Western Plus Grand Hotel Zhangjiajie
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Very good
Location
7.3
See all 28 photos Best Western Plus Grand Hotel Zhangjiajie
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Best Western Plus Grand Hotel Zhangjiajie

Very good location
Very good
From 33 reviewsSee what guests said
7.8
/
10
Excellent room comfort and quality
8.5
Value for money7.9
Distance to city center5 km
Location rating7.3
  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

  • Air conditioning

Room choices
8.5
Excellent
Room comfort & quality
Superior Executive Suite
Superior Executive Suite
...
  • Room size: 55 m²/592 ft²
  • Nature view
  • 1 king bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 1 king bed
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Superior Double Room
Superior Double Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 king bed
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Deluxe Executive Suite
Deluxe Executive Suite
...
  • Room size: 114 m²/1227 ft²
  • Shower and bathtub
  • 1 king bed
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2 Single Beds, Superior Room
2 Single Beds, Superior Room
...
  • Shower
  • 2 single beds
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2 Single Beds, Deluxe Room
2 Single Beds, Deluxe Room
...
  • Shower
  • 2 single beds
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1 King Bed
1 King Bed
...
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    Deluxe Suite, 1 King Bed
    Deluxe Suite, 1 King Bed
    ...
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      Suite Deluxe Executive
      Suite Deluxe Executive
      ...
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        2 Single Beds
        2 Single Beds
        ...
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          More about Best Western Plus Grand Hotel Zhangjiajie

          More about Best Western Plus Grand Hotel Zhangjiajie

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          Real reviews from real guests

          Agoda Reviews (33)Booking.com Reviews (11)
          7.8
          /
          10
          Cleanliness8.0
          Facilities7.3
          Location7.3
          Room comfort and quality8.5
          Service8.1
          Value for money7.9
          Provided by verified guests of Agoda
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          All guests (33)
          All room types
          Showing 23 verified guest comments
          12
          8.8
          Excellent
          HONG from Singapore
          Couple
          Superior Double Room
          Stayed 1 night in June, 2018
          Good Hotel Near to Airport”
          Good location if you need to catch an early flight .
          Reviewed June 22, 2018
          6.4
          Good
          Paul from China
          Family with young children
          Stayed 3 nights in December, 2017
          Nice and Warm”
          Great room and so great to come back to a heated room after walking around the mountains in the winter. A little out of town but the lobby will get you a cab and it will be about 20 rmb to town.
          Reviewed January 06, 2018
          6.8
          Good
          John from United States
          Solo traveler
          Stayed 5 nights in October, 2017
          Decent Hotel”
          Stayed here for some local sigh seeing at Tianmen Mountain and Wulingyouan. The room was large and comfortably furnished. The bed was comfortable. The carpet was a bit worn and dirty, but not a major problem. The breakfast was good (if you like Chinese food), but not very much western options. They had some problem keeping the food warm as the morning went on, so it's best to eat early. --- A nice park is nearby, but it is a bit of a walk to any substantial shopping and restaurant areas. -- Tip. If you are going to Wuligyuan, it is probably easier to take a hotel near the park rather than in Zhangjiajie. The trip to Wullingyuan can take 1.5-2 hours each way.
          Reviewed October 22, 2017
          8.0
          Excellent
          lyc from Indonesia
          Couple
          Stayed 1 night in April, 2017
          big room”
          clean and friendly staff
          Reviewed May 11, 2017
          10.0
          Exceptional
          Roswitha from Germany
          Family with teens
          Stayed 1 night in October, 2016
          Great place to stop over”
          We came there on a very rainy night. The room was beautiful and clean and very comfortable beds.The staff brought us a heater as we were a bit cold. In the hotel was an excellent Chinese restaurant with interesting food choices. A waiter helped us walk through the gallery that showed the foods and we chose a tasty variety. As we had to leave the next morning very early, the staff made sure we had a breakfast to take along (we had asked for it at the counter). All together, we were very satisfied.
          Reviewed December 27, 2016
          8.0
          Excellent
          Daniel from United States
          Couple
          Stayed 4 nights in September, 2016
          Nice Western style Hotel - About what I expected”
          This is a very nice western style hotel. The room was very nice and comfortable, and overall about what I expected from a western hotel in China. It's not quite as nice as you'll see from the same type of hotel in a bigger city like Beijing, but for the area it is nice. We were a western couple staying, though it seems like all of the other guests were Chinese tour groups. Pros: Great hotel for the value ($60 a night), nice clean room, wifi (not fast, not slow), friendly staff, quiet area, Restaurant and store in hotel lobby, Spa located just outside of hotel, free water in hotel Cons: Staff did not speak English (but we communicated fine through translation app), Breakfast not as big as other nicer hotels, Hotel not centrally located (about 2-3 miles from downtown/bus and train station)
          Reviewed September 12, 2016
          4.8
          Kian from Malaysia
          Couple
          Stayed 1 night in July, 2016
          Disappointment”
          Centralized airconditiining system out of order. Too warm inside room during summer time.
          Reviewed July 18, 2016
          7.3
          Very good
          Sook from Malaysia
          Couple
          Stayed 2 nights in October, 2015
          Pleasant”
          Comfortable bed and plenty of hot water
          Helpful staff who allowed us to use their computer to send email to Agoda when we wanted to amend our booking. They were courteous at all times. The only complaint is the inconsistent aircon system which turns off in the morning and only kicks in again in the evening in the room. I suspect it's a cost saving measure because the lobby area and hallways are always cool! The staff explained it away as a system issue and suggested to give us a fan for the day!! Good thing we were out during the day. If we had stayed in the room, it would have been very uncomfortable. I notice other comments about the aircon as well from other reviews.
          Reviewed October 27, 2015
          7.3
          Very good
          Helen from United States
          Group
          Stayed 3 nights in April, 2015
          Good hotel”
          Restaurant, room, and massage
          Reviewed September 01, 2015
          6.3
          Good
          Adam from Canada
          Couple
          Stayed 1 night in June, 2015
          Best Western Grand Hotel Zhangjiajie-2015”
          The restraunt built into the hotel
          The included buffet breakfast is brutally bad. The restaurant that is connected to the lobby is pretty good, but this area of China uses a lot of Oil and Salt...make sure you ask to reduce the quantity used. The bed isn't very comfortable. The washroom has to have all the caulking redone in the shower as there is mold issues there. I would rate this hotel as a 3-Star hotel...maybe 3.5-Star
          Reviewed June 26, 2015
          8.0
          Excellent
          hui from Malaysia
          Family with teens
          Stayed 1 night in June, 2015
          good location hotel at central zhangjiajie”
          nice pool,price,and central location
          it is a good location hotel and reasonable price and comfort room
          Reviewed June 19, 2015
          8.3
          Excellent
          Kyle from United States
          Couple
          Stayed 2 nights in December, 2014
          Great service”
          Very helpful staff, clean room, good value
          Got a good deal online for this hotel so had modest expectations. The room was clean and modern, with a fully-functioning western bathroom, comfortable bed, and a view of Tianmen from our window. The main plus was the staff, though, who spoke some English and went out of their way to help us in every way and are universally friendly and professional. The hotel is a bit out of the way for the stations and downtown, but well-located for accessing the Forest Park.
          Reviewed December 07, 2014
          7.3
          Very good
          Tout from United States
          Couple
          Stayed 1 night in November, 2014
          Comfortable hotel in Zhangjiajie City”
          Room presentation, complimentary fruit basket, luggage check service
          The Best Western is located at the edge of Zhangjiajie City, just before the start of the highway that takes you to the national park area. It's a short taxi ride from most of the important areas of the city itself--restaurants, Tianman Mountain cable car station, etc. The room was presented very tastefully, with flower petals sprinkled in the washroom, a rose lying on the bed, and a fruit basket on the table. Everything was comfortable, and the only caveat was an occasional mild smell coming from the bathroom drain, which seems to be common to a lot of Chinese hotels.
          Reviewed December 03, 2014
          9.0
          Exceptional
          Natalia from Brazil
          Family with young children
          Stayed 3 nights in May, 2014
          Brand new, clean and very comfortable rooms, nice!”
          New, clean, very comfortable, room well decorated
          Pleasantly comfortable! I got a very good rate compared to what it is, a good place to rest after a entire day of sightseeing and the concierge staff is very helpful.
          Reviewed May 05, 2014
          4.8
          TAKEKAZU from Japan
          Couple
          Stayed 1 night in June, 2018
          ローカル向けです”
          少ない5星の外資のベストウェスタンと思って予約しましたが、全くのローカル向けです。ホテルの周りには何もありません。 コーヒーを飲もうにも、ホテルにも周りにもカフェはありません。朝食は、ローカル仕様です。味はまぁまぁです。 夜にフロントに電話しても英語は全く通じませんでした。 ただ、張家界という地方都市を考えると、仕方がないのかなと思います。値段もかなり安いので。部屋は広く清潔でした。 本日のお得とかで75%引きになっていましたが、そもそもの3万円近い値段設定がおかしいと思います。
          Reviewed June 25, 2018
          4.4
          furukawa from Japan
          Couple
          Stayed 1 night in October, 2016
          よくなかった”
          外資系だし値段も高いので、期待していたが、がっかりした。繁華街から遠いし両替もできなかった。でもリンゴの差し入れはよかった。
          Reviewed March 13, 2017
          8.3
          Excellent
          Montree from Thailand
          Family with young children
          Stayed 2 nights in October, 2014
          สะดวกในการเดินทางไปแหล่งท่องเที่ยว”
          ห้องอาหาร อาหารอร่อย ราคาไม่แพง เดินทางด้วย TAXI ไป cable car ได้สะดวก หรือสถานีขนส่ง ไม่เกิน 20 หยวน
          โดยรวมดีครับ แต่ staff พูดภาษาอังกฤษไม่เก่ง
          Reviewed November 03, 2014
          9.2
          Exceptional
          GUO from China
          Business traveler
          2 Single Beds, Superior Room
          Stayed 1 night in April, 2018
          很不错的酒店 ”
          离机场近,方便赶早班机,对面是个临河公园,可以跑步,弥补了酒店没有健身房的遗憾,国际连锁酒店,品质有保证,总之值得入住。
          Reviewed June 03, 2018
          8.3
          Excellent
          changling from China
          Business traveler
          Stayed 1 night in February, 2015
          该酒店还可以。”
          服务员工作好、整洁卫生、便利。
          较好。
          Reviewed February 25, 2015
          10.0
          Exceptional
          Cho from Malaysia
          Group
          Stayed 2 nights in November, 2014
          好”
          客服, 食物, 地点
          Reviewed December 04, 2014
          12
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