Best Western Plus Kemayoran
Best Western Plus Kemayoran
See all 65 photos
Guestroom Best Western Plus Kemayoran

Guestroom

  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds or 1 king bed
See more
Lobby Best Western Plus Kemayoran
Lobby
See all 65 photos
Lobby Best Western Plus Kemayoran
Lobby
See all 65 photos
Fitness center Best Western Plus Kemayoran
Fitness center
See all 65 photos
See map Best Western Plus Kemayoran
See map
Very good
Location
7.4
See all 65 photos Best Western Plus Kemayoran
See all 65 photos
Removed from saved list
What guests are saying:
reasonably priced. comfortable room
Abul from Malaysia
Group
good locations, nice room, but toilet smelly and also restaurant downstairs smelly , swimming pool need more maintanance
lia from Indonesia
Business traveler
Very Easy to find because the hotel was in protocol street
Prasetyo from Indonesia
Business traveler
The Hotel room was clean and comfort
Prasetyo from Indonesia
Solo traveler
The Hotel Staff are friendly and helpful
Prasetyo from Indonesia
Solo traveler
Not close enough so you need a car of some transportation alternative
Prasetyo from Indonesia
Solo traveler

Best Western Plus Kemayoran

Very good location
- 140 meters from city center
- What's nearby?
Very good
From 535 reviewsSee what guests said
7.3
/
10
Very good room comfort and quality
7.8
Value for money7.5
Distance to city center5 km
Location rating7.4
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport12.4 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Last booked 11 hours ago
Luxury Triple Room
Luxury Triple Room
...
  • Room size: 120 m²/1292 ft²
  • Shower
  • 2 single beds and 1 super k...
Enter dates to see prices
Single Superior
Single Superior
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Executive Suite
Executive Suite
...
  • Room size: 56 m²/603 ft²
  • Shower
  • 1 super king bed
Enter dates to see prices
Triple Room
Triple Room
...
  • Room size: 95 m²/1023 ft²
  • Shower and bathtub
  • 2 single beds and 1 super k...
Enter dates to see prices
Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 31 m²/334 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Super Deluxe Double or Twin Room
Super Deluxe Double or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 super king bed or 2 singl...
Enter dates to see prices
Junior Suite
Junior Suite
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 super king bed
Enter dates to see prices
Superior Single Room
Superior Single Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 single bed
Enter dates to see prices
Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Room size: 31 m²/334 ft²
Enter dates to see prices
Have a question for Best Western Plus Kemayoran?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Best Western Plus Kemayoran

More about Best Western Plus Kemayoran

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

Indonesian cuisine
Indonesian cuisine
Miyama Japanese Restaurant
2.3 km Indonesian, Japanese
Dua Nyonya Restaurant
3.6 km Indonesian
D' Cost
3.6 km Indonesian, Seafood
Indian cuisine
Indian cuisine
Big B Restaurant
1.4 km Indian
Hoka Hoka Bento - Lokasari
2.6 km Indian, Japanese, Sushi
Martabak HAR
3.6 km Indian
Asian cuisine
Asian cuisine
Ketan Susu Kemayoran
330 m Asian, Indonesian
Sop Sapi Pak Toha
420 m Asian, Indonesian
Bebek Kuningan
430 m Asian, Indonesian

What they offer

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show less

Some helpful facts

Show more

Real reviews from real guests

Agoda Reviews (535)Booking.com Reviews (342)
7.3
/
10
Cleanliness7.4
Facilities6.8
Location7.4
Room comfort and quality7.8
Service7.6
Value for money7.5
Provided by verified guests of Agoda
All languages
All guests (535)
All room types
Showing 365 verified guest comments
12345
5.2
Philip from Denmark
Business traveler
Superior - Room Only
Stayed 2 nights in September, 2018
noisy due to events, - buffet stop before announced time, - dining tables shaky, - fridge in room n”
noisy due to events, - buffet stop before announced time, - dining tables shaky, - fridge in room not working, - pillow case grey and not white due (too old) very disappointing for a Best Western hotel, - paid in advance 5 nights, - if I could I would have changed hotel immediately. Also disappointing that Agoda has pop up of very good reviews on first line, when majority of reviews are unsatisfied customers.
Reviewed October 24, 2018
6.0
Lie from Indonesia
Family with young children
Stayed 4 nights in August, 2018
Not recomended for family with kids”
Room is dirty . And not clean
Reviewed October 21, 2018
8.4
Excellent
SIM from Malaysia
Business traveler
3 Bedroom Business - Surprise Deal
Stayed 3 nights in October, 2018
business”
nil
Reviewed October 07, 2018
3.6
Chandra from Indonesia
Family with young children
Stayed 1 night in September, 2018
Fairly new but feel old hotel, Poor Service”
We came for check in at 4PM and front desk said we were upgraded to Grand Deluxe but the room is not ready yet (imagine, 4 PM!). My wife complaints and I was given my original room (Superior) in which very very small, even smaller than budget hotels. The room was ok (though very small comparing to other 3-4 stars hotel nearby). but the cleanliness is not ok. Coffee pot is not washed (i tried to boil water and ended up finding white flakes!). Bed is great and comfy. Restaurant was ok. Service wasnt good. calling room services upto 5 times but always busy in congestion. Thanks!
Reviewed September 17, 2018
5.6
Waldemar from Germany
Couple
Stayed 6 nights in August, 2018
Above average”
Not well maintained hotel in an apartment building. Eating in their restaurant isn’t recommended at all, when dining we had to wait for a too long time and the food was bad (the meat was not chewable), we didn’t finish. The pool is too dirty to be actually used, though it’s not the hotels fould but engineers who designed the apartment complex. Actually it cannot be cleaned. Good part, the staff is very friendly and happy to help, but this is the case in all hotels in Indonesia. The rooms were cleaned well.
Reviewed September 10, 2018
Dear Waldemar, "Warmest Greeting from Best Western Plus Kemayoran Hotel” Thank you for staying with us and highly appreciate the time you took to share your review. Kindly accept our sincere apologies for the inconvenience. Please be sure that your constructive review has been passed to related department and immediate corrective action has been taken. However we will remain focus on always provide the best service and facilities for our guest by maintaining our high quality standards. We look forward to welcoming you again in the future. Sincerely yours, Ferry Andry Suswanto General Manager
Responded September 18, 2018
Best Western Plus Kemayoran
10.0
Exceptional
Nurhayati from Singapore
Solo traveler
Stayed 3 nights in April, 2018
Great as always”
Overall amazing and will always come back to this place.
Reviewed September 01, 2018
Dear Ms. Nurhayati “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Responded September 04, 2018
Best Western Plus Kemayoran
10.0
Exceptional
Bintang from Indonesia
Family with teens
Stayed 4 nights in July, 2018
Best Western Plus Kemayoran”
Very nice staff, location was close to the JXPO and also a walking distance to various street food.
Reviewed September 01, 2018
Dear Mr. Bintang, “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Responded September 04, 2018
Best Western Plus Kemayoran
3.2
husni from Malaysia
Solo traveler
Stayed 2 nights in August, 2018
bad facilities and bad breakfast buffet”
It’s a nice hotel on the outside and staff are nice but facilities not working (only 1 lifts-imagine staying on 23rd floor),pool is not up to par as per expectation for a hotel. Their beef ball soup for Breakfast is great but service,you have to keep asking for them to fill up the butter,bread and egg section. I requested for a check out after first night,they asked me to deal via agoda coz reservation is via agoda,called indonesia agoda line,waited for 25minutes,I gave up. We’re checkong out anway,hope we’ll get one night refund. Really disappointed
Reviewed August 11, 2018
Dear Mr. Husni, Warmest Greeting from Best Western Plus Kemayoran Hotel Thank you for staying with us and thank you for sharing your recent experience at our hotel. First of all, we are regret for your dissatisfaction regarding our facilities and breakfast experience. For a bit information, there were unexpected technical damage and we were working as fast as we can to resolve it. On behalf of Best Western Plus Kemayoran team, allow me to extend our apology for what have happened. On the note of our breakfast, We can assure you that it's not part of our standards and necessary actions has been taken to make sure this inconvenience would not occur in the future and as discussed in our previous conversations, we are pleased to help you resolve your refund issues with Agoda. However, after reconfirmation, they need details and will contact you directly and we would be happy to help you as well. We look forward lo welcoming you back Best regards, Ferry Andry Suswanto General Ma
Show more
Best Western Plus Kemayoran
10.0
Exceptional
Frotan from Bahrain
Couple
Stayed 6 nights in July, 2018
Clean and best location”
The rooms are very clean, staff was very friendly specially manger efry. Location was very good only 10 minutes to istqlal mosque 20 minutes to ancol.
Reviewed August 01, 2018
Dear Frotan, “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Responded September 04, 2018
Best Western Plus Kemayoran
6.0
Shey from Singapore
Family with young children
Stayed 3 nights in July, 2018
Average 3 star hotel”
The design of the hotel is not human centric. You will need to climb the stair to reach the reception. Room cleanliness and bathroom need more improvement, the bed however is very comfortable. Tried the gym facility, nothing good about it, no air cond, no towel, no water. Overall stay is okay for the price paid, one plus point is their house keeping is very attentive and helpful.
Reviewed July 30, 2018
Dear Shey “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our staff performance. It is something for which we are especially grateful. On the note of our facilities, let me extend our apologize because it didn't meet your expectation. Your comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Responded July 31, 2018
Best Western Plus Kemayoran
8.8
Excellent
Irene from Indonesia
Couple
Stayed 3 nights in July, 2018
Nice Room ”
Been there for 4 days 3 nights. Got free upgraded room from Superior to Deluxe. But sadly we got twin instead of double. Friendly staff, clean room, had no problem with facilites. They provide free shuttle to JIExpo.
Reviewed July 25, 2018
8.4
Excellent
Camille from Philippines
Group
Stayed 5 nights in July, 2018
decent hotel in kemayoran”
very attentive staff
Reviewed July 25, 2018
Dear Camille, “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Responded July 31, 2018
Best Western Plus Kemayoran
2.8
Christopher from United Kingdom
Family with teens
Stayed 2 nights in July, 2018
worst hotel I've ever stayed in”
This is one of the worst hotels I've ever stayed in, and I travel a lot for my work. Check in was at 2pm, but we were not allowed to check in until nearly 6pm because the room wasn't ready. When finally we got to the room the fridge had old rotten, smelly food in it, there was sitting water in one of the bedrooms, and the whole place felt dirty and old. The swimming pool was filthy, and unusable. The breakfast was very poor. There was no redeeming feature of this hotel. Halfway through our two night stay the key stopped working, and as we were only allowed to have the one key, between the four of us it meant we had to wait for them to reissue the key, but whilst serving me they decided other customers were more important and started serving them instead. This hotel has no redeeming features at all. I am a fan of the Best Western brand, but this was a disgrace.
Reviewed July 24, 2018
3.6
Ghea
Couple
Superior Double or Twin Room
Stayed 1 night in July, 2018
Not recommended ”
Sudah booking dari 1 minggu lalu dan fully paid minta kamar yang queen bed tapi malah sesampai di sana permintaan tidak di penuhi malah di kasih twin bed, Kamar tidak sesuai ekspektasi, akses ke lift susah dan lama, closet kamar mandi bocor, makanan kurang bervariatif, tulisan fresh milk tetapi rasanya seperti susu kental manis.
Reviewed July 22, 2018
Dear Ibu Ghea, Salam hangat dari Best Western Plus Kemayoran Terima kasih telah menuliskan review mengenai pengalaman menginap Ibu di hotel kami. Sebelumnya kami memohon maaf atas kekurangan yang menyebabkan ketidaknyamanan pada saat Ibu menginap di hotel kami. kami telah menginvestigasi permasalahan ini dan kami sudah melakukan tindakan preventif kedepannya. Izinkan kami mengundang Ibu kembali ke hotel kami dan memberikan pengalaman yang lebih baik lagi dari sebelumnya. Salam hangat, Ferry Andry Suswanto General Manager
Responded July 31, 2018
Best Western Plus Kemayoran
8.4
Excellent
Bintang from Indonesia
Family with teens
Superior - Room Only
Stayed 4 nights in July, 2018
Best Western Kemayoran ”
Great location close to J Expo , hotel design was unique . Walking distance to the street food with varieties of food options. Staff are friendly. One morning , We received a phone call from ms Ulfa , one of the hotel staff and she was very nice asking how was the room and everything, I found this quite nice that hotel ensuring the customers feels comfortable staying at the hotel :) bravo BW Plus .
Reviewed July 21, 2018
Dear Bintang, “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Responded July 31, 2018
Best Western Plus Kemayoran
2.0
juniarto from Indonesia
Couple
Stayed 1 night in February, 2018
fcy”
gh
Reviewed May 12, 2018
7.2
Very good
Reinaldo from Australia
Couple
Stayed 1 night in May, 2018
Value For Money but....”
you definitely leave feeling like you get what you paid for. The water pressure in the shower was terrible.
Reviewed May 07, 2018
Dear Reinaldo, "Warmest Greetings from Best Western Plus Kemayoran Hotel..." Thank you for giving your kind and favorable review to our hotel and trusting Best Western Plus Kemayoran Hotel as your staying place. We are really pleased getting a nice and constructive comment from you. First of all, we are regret for your dissatisfaction regarding your room and bathroom conditions. On behalf of Best Western Plus Kemayoran team, allow me to extend our apology for what have happened. We are looking forward to serve you again in the future Best Regards, Ferry Andry Suswanto General Manager
Responded May 11, 2018
Best Western Plus Kemayoran
2.0
Saravanaa from Malaysia
Business traveler
Stayed 1 night in April, 2018
room very bad”
room very small pay more
Reviewed April 24, 2018
Dear Saravanaa, Warmest greeting from Best Western Plus Kemayoran, Thank you for writing us a review regarding your recent stay. We are apologize that your stay didn't meet your expectation. We are extremely alarmed by your statement regarding small room. Please be informed that we have 5 type of rooms with different measurements. We would be happy to offer you another room if you could ask us upon check in. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel. Best regards, Ferry Andry Suswanto General Manager
Responded May 11, 2018
Best Western Plus Kemayoran
7.6
Very good
Herlinyanto from Indonesia
Business traveler
Stayed 1 night in March, 2018
normal hotel”
just a normal hotel with a basic facilities.
Reviewed March 24, 2018
Dear Valued Guest, "Warmest Greeting from BEST WESTERN PLUS Kemayoran Hotel” Thank you for staying with us and highly appreciate the time you took to share your review. We look forward to welcoming you again in the future. Sincerely yours, Ferry Andry Suswanto General Manager
Responded April 27, 2018
Best Western Plus Kemayoran
7.2
Very good
Hamde from Bangladesh
Group
Luxury Triple Room
Stayed 8 nights in March, 2018
Very good”
This is more of a serviced apartment type of place than a hotel. It is in a giant building but its lobby is rudimentary, it's food services woefully inadequate, and bathrooms old-fashioned. The staff do their best and are extremely courteous. A suite with three bedrooms and small living and dining areas, plus kitchenette for under $100 per day is a bargain and so I would recommend this place for budget-minded families or groups.
Reviewed March 20, 2018
Dear Hamde, Warmest Greetings from Best Western Plus Kemayoran Hotel Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Responded May 05, 2018
Best Western Plus Kemayoran
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss