Best Western PLUS Otay Valley Hotel
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 Best Western PLUS Otay Valley Hotel
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8.4
Excellent
/10
(27 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location
Parking
FREE
  • Las Americas Premium Outlets5.49 km
  • Suzie's Farm5.56 km
  • Brown Field Municipal Airport5.59 km
  • Ciro's Arcade6.15 km
  • Imperial Beach Community Clinic7.22 km
  • Coronado Bay Urgent Care7.32 km
  • Tijuana International Airport7.92 km
  • Tijuana River National Estuarine Research Reserve8.68 km
  • Imperial Beach Pier9.06 km
  • Paradise Valley Hospital10.93 km
  • Free Wi-Fi

    Best Western PLUS Otay Valley Hotel

    4450 Main Street, Otay, San Diego (CA), United States, 91911-6508 - See map

    This property is in high demand!

    Last booked 10 hours ago

    "I would like to thank the Staff for being nothing short of Professional in attending to my reservation and stay, Very courteous and as my many stays b..."
    Edwardo - 24 September 2018
    Exceptional reputation
    Recommended by 91% of guests
    Exceptional service
    9.0 rating for service
    • Free Wi-Fi in all rooms!

    • Hot tub

    • Breakfast [free]

    • Air conditioning

    • Fitness center

    Cheaper than 99% of all properties in San Diego (CA) in the last 24 hours

    Compared to 2,467 San Diego (CA) properties at Agoda for various dates

    Property ranking|Compared to 2,467 San Diego (CA) properties
    See all rankings
    Service score
    9.0/10
    Room comfort score
    7.0/10
    Couples review score
    9.2/10
    Cheapest price score
    Better than
    99
    %
    of San Diego (CA) properties
    Better than
    99
    %
    of San Diego (CA) properties
    Better than
    99
    %
    of San Diego (CA) properties
    Better than
    99
    %
    of San Diego (CA) properties
    Value for money8.0
    Location rating8.5
    Nearest airportBrown Field Municipal Airport (SDM) - United States
    Distance to airport5.6 km

    Rooms available at Best Western PLUS Otay Valley Hotel

    Queen Room with Bathtub - Disability Access/Non-Smoking
    Queen Room with Bathtub - Disability Access/Non-Smoking
    ...
    • Room size: 33 m²/355 ft²
    • Bathtub
    • 1 queen bed
    Enter dates to see prices
    2 Queen Beds Non-Smoking
    2 Queen Beds Non-Smoking
    ...
    • Non-smoking
    • Shower
    • 2 queen beds
    Enter dates to see prices
    Queen Room with Two Queen Beds
    Queen Room with Two Queen Beds
    ...
    • Room size: 37 m²/398 ft²
    Enter dates to see prices
    King Room
    King Room
    ...
    • Room size: 37 m²/398 ft²
    Enter dates to see prices
    1 King Bed Mobility Accessible Roll In Shower Non-Smoking
    1 King Bed Mobility Accessible Roll In Shower Non-Smoking
    ...
    • Non-smoking
    • Shower
    • 1 king bed
    Enter dates to see prices
    1 King Bed Non-Smoking
    1 King Bed Non-Smoking
    ...
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Room Selected at Check-In
    Room Selected at Check-In
    ...
    • Room size: 37 m²/398 ft²
    Enter dates to see prices
    1 King Bed Mobility Accessible Bathtub Non-Smoking
    1 King Bed Mobility Accessible Bathtub Non-Smoking
    ...
    • Non-smoking
    Enter dates to see prices
    Room Selected at Check-In
    Room Selected at Check-In
    ...
    • Room size: 37 m²/398 ft²
    Enter dates to see prices
    Queen Room
    Queen Room
    ...
      Enter dates to see prices

      What people love about Best Western PLUS Otay Valley Hotel

      • 7.6
        Very good
        Breakfast

        "Good breakfast"

        Shawn

        |

        01 November 2018

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      More about Best Western PLUS Otay Valley Hotel

      More about Best Western PLUS Otay Valley Hotel

      8.0
      Very good

      "Clean room and shower."

      ANDREW

      |

      10 December 2018

      An overview

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      Most talked about facilities

      Breakfast
      3 mentions
      Housekeeping
      3 mentions
      Internet
      1 mention

      What they offer

      10.0
      Exceptional
      Cleanliness

      "Clean simple rooms."

      Rick

      |

      10 September 2018

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      American

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Best Western PLUS Otay Valley Hotel from real guests

      Overall rating
      7.7
      Very good
      From 662 reviews
      Provided by verified guests of
      Agoda Reviews (27)Booking.com Reviews (459)
      Rating via Agoda8.4
      /
      10
      Excellent
      Cleanliness8.4
      Facilities8.4
      Location8.5
      Room comfort and quality7.0
      Service9.0
      Value for money8.0
      High score for San Diego (CA)
      Rating
      9+ Exceptional (6)
      8-9 Excellent (0)
      7-8 Very Good (4)
      6-7 Good (1)
      <6 Below Expectation (2)
      Time of the year
      Mar - May (1)
      Jun - Aug (5)
      Sep - Nov (5)
      Dec - Feb (2)
      All guests (27)
      All room types
      Showing 13 verified guest comments
      7.6
      Very good
      Mike from United States
      Couple
      1 King Bed Non-Smoking
      Stayed 2 nights in October, 2019

      Very basic motel with a clean room. ”

      Nothing special but nothing bad either. The staff was exceptionally helpful, which is a nice change from what is typical for this type of property.

      Reviewed October 27, 2019
      10.0
      Exceptional
      Soledad from United States
      Couple
      1 King Bed Non-Smoking
      Stayed 1 night in June, 2019

      Very good place to stay !!! ”

      Good location, clean rooms, excellent breakfast. We were very pleased and impressed to see very friendly staff. They make sure that you are enjoying the hospitality during your stay.

      Reviewed June 26, 2019
      8.0
      Excellent
      ANDREW from Singapore
      Business traveler
      1 King Bed Mobility Accessible Bathtub Non-Smoking
      Stayed 1 night in December, 2018

      Okay for the price”

      Clean room and shower. Good location with free on-site parking. Breakfast was simple but decent. The staff were attentive and cheerful. For the price, I would recommend it to budget traveller with simple tastes / expectations.

      Reviewed December 10, 2018
      9.6
      Exceptional
      Patricia from United States
      Solo traveler
      Stayed 6 nights in November, 2018

      Exceptional”

      Nice stay

      Reviewed November 28, 2018
      7.6
      Very good
      Shawn from United States
      Family with young children
      Stayed 6 nights in October, 2018

      Great staff”

      Good breakfast

      Reviewed November 01, 2018
      10.0
      Exceptional
      Edwardo from United States
      Solo traveler
      2 Queen Beds Non-Smoking
      Stayed 1 night in September, 2018

      Enjoyable”

      I would like to thank the Staff for being nothing short of Professional in attending to my reservation and stay, Very courteous and as my many stays before the room was impeccable.

      Reviewed September 24, 2018
      10.0
      Exceptional
      Rick from United States
      Solo traveler
      Stayed 2 nights in September, 2018

      Cozy simple place”

      Can’t beat the location for my needs. Clean simple rooms.

      Reviewed September 10, 2018
      9.2
      Exceptional
      Caroline from United States
      Couple
      1 King Bed Non-Smoking
      Stayed 1 night in July, 2018

      Exceptional”

      We had three issues, first one when we first walked in the room definitely smells like smoke. There was trash left over from the previous person staying in the room fork stir straws napkins fridge was a little bit dirty. When we first got to the room the bathroom light and fan would not turn on we call down to the office but no one ever came to fix it. I’ve stayed with you guys before in that hotel And it was fine. So I’m sure it was just hopefully just a one time issue.

      Reviewed August 03, 2018
      3.6
      Robert from Netherlands
      Family with teens
      1 King Bed Non-Smoking
      Stayed 7 nights in August, 2017

      Location with a lot of traffic noise and a bit run down”

      Doors in the rooms were not closing very well because of crooked size and sturdiness, ventilator did not work properly (low speed). Television was not ok, no digital signal, internet was very unstable to say the least. Swimming pool is on the interstate side, so very noisy with no rest at all. Breakfast was very good and plenty of it. Staff was very helpful and friendly.

      Reviewed August 15, 2017
      6.8
      Good
      Maria from United States
      Group
      1 King Bed Non-Smoking
      Stayed 1 night in June, 2016

      My review”

      First of all when I got there I noticed the elevator permit expired in March which freaked me out. Secondly I was very pleased that the staff allowed us to do an early check in as we were on a crunch time for an event. Also the room we got was very musky I immediately turned on the Ac and opened the window and it still seemed very musky and humid. We left for about 8 hours for our even left the Ac running in hopes that would help and it didn't. It honestly felt like I was tent camping in the summer. Horrible on that note if I must say

      Reviewed June 08, 2016
      9.2
      Exceptional
      Maximo from United States
      Solo traveler
      2 Queen Beds Non-Smoking
      Stayed 1 night in March, 2016

      Ok”

      It was a great confortable stay

      Reviewed March 11, 2016
      7.7
      Very good
      Dale from United States
      Business traveler
      Stayed 1 night in December, 2015

      vvv”

      vvv
      Reviewed December 07, 2015
      5.7
      Eliza from Philippines
      Solo traveler
      1 King Bed Mobility Accessible Bathtub Non-Smoking
      Stayed 2 nights in August, 2015

      It is ok for families, overpriced for a solo”

      They were very accommodating to make a change in my reservation dates, clean bed&bath, and they had free wifi & breakfast.

      Nothing too wrong with the hotel, but overall, but I had better in previous Best Westerns and for cheaper at a nicer location. This one, my room faced the 805 freeway. And the door was NOT soundproof from the traffic nor from the guest who decided to smoke & talk on the phone outside my room. But the walls were good, as I could not hear my neighbors. The room was very spacious - I had enough room to do yoga with an open suitcase on the floor. The bed was big and comfortable, the air condition was easy to control (and create white noise to cover the traffic) and the wifi was good - which is really all I needed. But all those amenities I could have had for 2/3 cheaper nearby at the Motel6, including the freeway5 view. (Also, for 9$ more I could have had a better location for the same amenities at the LaQuinta.) The extras - pool, breakfast, was wasted on a single traveller; but I would say this BW would be better deal for families, which there were many, enjoying the pool and breakfast. The other guests seemed to have a happier time than me - but I just needed a place to crash, while they were in family vacations. Although opened 24 hours Front desk was manned by a single person at all times. Very worrying once the computer system slowed downed (which it did) causing a line to form. Also, twice I had to get my magnetic card to reboot from the front desk - very annoying. Breakfast was not first class, but certainly generous and filling and great for the kids. The bathroom and linen were clean, though the carpet could use an upgrade. Plugs for charging were hard to find (i found only 1 empty socket by the desk, and another behind the bed which would require some hand acrobatics). That being said, being near the 805 makes it convenient to stay in this Best Western if seeing the sights in San Diego and Tijuana, without having to pay premium price on a downtown hotel (which I wasn't - so not much value for me).

      Reviewed August 17, 2015
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