Canal Quays Apartments
Canal Quays Apartments
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One Bedroom Canal Quays Apartments
One Bedroom
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Swimming pool Canal Quays Apartments
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Swimming pool Canal Quays Apartments
Swimming pool
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Exterior view Canal Quays Apartments
Exterior view
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Excellent
Location
8.2
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What guests are saying:
Excellent modern and clean apartments with everything you need from kitchen utensils to laundry items. Staff were very friendly and helpful and location is excellent being situated at the end of Long Street and a short walk to V&A waterfront. Highly recommended
Aaron from Australia
Couple
Fantastic! This place is so wonderful. It is really modern, has a great location and is lovely and big.it doesn't have any food but Long street is a stone throw away and so is the V and A waterfront. I would recommend this place unreservedly.
Byron from South Africa
Couple
Well located, easy access to the V+A Waterfront by Canal boat and walking distance to the Cape Town International Convention Centre. The 2 bedroom apartment was very comfortable, spacious, clean and well equipped. Safe basement parking.
Linda from South Africa
Family with teens
I enjoyed my stay at the hotel. The first thing that impressed me was the friendly staff when we checked-in. The security at that the hotel is also very good. I loved the central location of the hotel for business and shopping.
Andre from South Africa
Couple
my stay was very nice, peaceful and very private. the apartments are not too busy (i.e. not too many people around) the apartments are well equipped for self-catering. there is free access to wifi.
Sello from South Africa
Couple
Straightforward booking, check-in and check-out, secure parking and easy access all contributed towards making this stay very pleasant, although the road noise from nearby motorways N1 and N2 was quite loud at times.
Jean from Mauritius
Business traveler
The apartment and building were nice but my only complaint is the mosquitoes. To the people who manage these serviced apartments: please include a mosquito wall plug! Every traveller will get caught out by this and it's a mission to have to go buy your own.
DARREN from South Africa
Solo traveler
Very comfortable, well-appointed, safe access and secure underground parking, close to restaurants etc Only negative - need better / clearer instructions on how to get there! A nightmare to find initially! Suggest some signposting.
Peter from South Africa
Couple
Excellent
From 360 reviewsSee what guests said
8.2
/
10
Excellent cleanliness
8.9
Recommended by 91% of guests
Value for money8.6
Distance to city center0.5 km
Location rating8.2
Nearest airportCape Town International Airport (CPT)
Distance to airport17.0 km
  • 860 meters to public transportation

  • Located in heart of Cape Town

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
8.7
Excellent
Room comfort & quality
This property is in high demand!Last booked 6 hours ago
Studio Apartment
Studio Apartment
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  • Room size: 60 m²/646 ft²
  • Harbor view
  • 1 queen bed
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Two Bedroom Executive
Two Bedroom Executive
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  • Room size: 140 m²/1507 ft²
  • Harbor view
  • 2 queen beds
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Two Bedroom
Two Bedroom
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  • Room size: 100 m²/1076 ft²
  • Harbor view
  • 2 queen beds
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One Bedroom
One Bedroom
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  • Room size: 50 m²/538 ft²
  • Harbor view
  • 1 queen bed
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One Bedroom Executive
One Bedroom Executive
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  • Room size: 80 m²/861 ft²
  • Harbor view
  • 1 queen bed
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Executive 2 Bedroom Apartment
Executive 2 Bedroom Apartment
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  • Non-smoking
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Executive 1 Bedroom Apartment
Executive 1 Bedroom Apartment
...
  • Non-smoking
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Two Bedroom Apartment
Two Bedroom Apartment
...
  • Non-smoking
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One Bedroom Apartment
One Bedroom Apartment
...
  • Non-smoking
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Executive Apartment 2 rooms
Executive Apartment 2 rooms
...
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    More about Canal Quays Apartments

    More about Canal Quays Apartments

    An overview

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    Nearest essentials

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    What they offer

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    What's nearby

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    Property's guest policies

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    Real reviews from real guests

    Agoda Reviews (360)Booking.com Reviews (1080)
    8.2
    /
    10
    Cleanliness8.9
    Facilities8.0
    Location8.2
    Room comfort and quality8.7
    Service8.2
    Value for money8.6
    Provided by verified guests of Agoda
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    All guests (360)
    All room types

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    Showing 255 verified guest comments
    12345
    8.0
    Excellent
    Feisal from Canada
    Family with young children
    One Bedroom
    Stayed 3 nights in November, 2018
    Excellent location safe secure, clean.”
    Great location as it's a couple minutes drive and about a 5 minute walk to the V&A waterfront where everything is happening. Location was very clean and very secure for those concerned about safety issues. I had my wife and twins and felt extremely safe. I am a regular visitor to Capetown and this was my first stay at this property. It had pretty well everything you need. Cable TV, internet, coffee, AC, free parking. Great value as everything in the area is double this amount. Highly recommend Ed.
    Reviewed January 10, 2019
    8.0
    Excellent
    Paul from Australia
    Couple
    One Bedroom Executive
    Stayed 4 nights in October, 2018
    Very good”
    Modern, very spacious and a great location, this place is very good value and a comfortable place to stay. I would definitely come back here should I visit Cape Town again. My only criticism is that they need to do better when it comes to cleaning the floors (dirt) and shower (mould).
    Reviewed November 06, 2018
    9.6
    Exceptional
    Ronsley from South Africa
    Business traveler
    Studio
    Stayed 6 nights in November, 2018
    Great Location - absolute tranquility! ”
    Close to free ways - but not with the sound effects. Chilled environment Walking distance to CBD and waterfront Great location if you’re attending the Cape Town International Convention Centre. Very safe and secure. Fully fitted apartments - the ABSOLUTE HOME AWAY FROM HOME!
    Reviewed November 17, 2018
    9.6
    Exceptional
    Tania from South Africa
    Business traveler
    Studio Apartment
    Stayed 2 nights in October, 2018
    Very nice stay”
    I attended a conference at the Cape Town International Convention Centre and stayed at Canal Quays Apartments. The location is excellent as it is a very short walk from the CTICC and also within walking distance from the V&A Waterfront. The hotel's no noise tolerance policy ensures a delightfully quiet and peaceful stay that enables one to fully enjoy the beautiful surroundings and it also ensures undisturbed rest. The staff are very friendly and helpful. I really enjoyed my stay and will most definitely use this hotel again when attending events at the CTICC.
    Reviewed November 02, 2018
    10.0
    Exceptional
    Aaliyah from South Africa
    Couple
    Studio Apartment
    Stayed 2 nights in June, 2018
    Excellent Stay”
    I really enjoyed my stay at the Canal Quays, peaceful, clean, spacious and the staff was very professional and not a disturbance which was a plus! I initially booked for 2 days but because of the quality of the room and the comfortability of my stay, I extended!
    Reviewed June 18, 2018
    Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest
    Responded July 24, 2018
    Canal Quays Apartments
    9.2
    Exceptional
    Meredith from United States
    Family with teens
    One Bedroom Executive
    Stayed 3 nights in January, 2018
    Outstanding unit, great location, parking and wifi included!”
    Had a great stay and the home to home staff was wonderful. Need to take a taxi in and out at night, but great walking location during the day. 3 minute walk to Westin and International Convention center....10 min to center of V&A waterfront.
    Reviewed January 28, 2018
    Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest
    Responded February 06, 2018
    Canal Quays Apartments
    7.6
    Very good
    Raj from Hong Kong
    Couple
    Studio Apartment
    Stayed 2 nights in April, 2018
    Great Location / Spacious Rooms”
    Rooms were large and overlooking the canal. Location wise this was great as walkable to the V&A Watefront. Underground parking was also efficient and safe. If you're looking for a hotel style environment this is not your place, but as a serviced apartment this was perfect.
    Reviewed September 26, 2018
    8.0
    Excellent
    Lynn from United Kingdom
    Family with teens
    Two Bedroom
    Stayed 12 nights in August, 2018
    Rugby tour to South Africa ”
    We had a fantastic stay at the apartments very spacious and clean they have everything you need inside really like home from home. I would definitely recommend them. The only down side is atm they are carry out a big building job opersit and the builders are their from dawn to dusk 7 days a week and can be quite noisy at times but this won’t last for ever.
    Reviewed August 23, 2018
    8.8
    Excellent
    Kiran from South Africa
    Business traveler
    Studio Apartment
    Stayed 2 nights in June, 2018
    Business Traveller”
    Great location for business or conference in the CTICC. Walking distance and is literally behind the CTICC Parking. I would recommend more security on the the path to the hotel as it is dark and a lot of construction workers float about there, so walking at night or off peak times is a bit intimidating.
    Reviewed August 16, 2018
    10.0
    Exceptional
    jenny from South Africa
    Couple
    One Bedroom
    Stayed 4 nights in November, 2018
    good value for money”
    very close to the waterfront, you can walk there
    Reviewed November 23, 2018
    8.0
    Excellent
    Minda from South Africa
    Business traveler
    One Bedroom
    Stayed 3 nights in September, 2015
    pleasant accommodation in Cape Town”
    Room comfort and standard and cleanliness
    Easy access to all conference sites we had to attend made this a good choice to stay. The flat was well equipped and very neat, clean. Was a bit disappointed as no walking access to the V&A waterfront is available. Enjoyed the stay!
    Reviewed September 10, 2015
    8.3
    Excellent
    Michelle from Hong Kong
    Solo traveler
    One Bedroom Executive
    Stayed 9 nights in October, 2014
    A luxury home away from home”
    Location, comfort and bed
    I loved staying at Canal Quays. The location was key and the apartment was very comfortable and complete with washing machine and dryer as well as a fully equipped kitchen. It us excellent for long stays in Cape Town as you could literally cook yourself a proper meal. The only downside would be that housekeeping is not exceptional especially in terms of replenishing shampoos and shower gels. And once they even forgot to replenish the hand towel that they took away. Wifi is also not great. You have to continually log in and with only 1GB free, it really finishes very quickly. The dryer is also very noisy and does not dry well. Otherwise, everything is great.
    Reviewed October 15, 2014
    10.0
    Exceptional
    Naadira from South Africa
    Family with teens
    Two Bedroom
    Stayed 3 nights in September, 2012
    Ultra luxurious apartment in the heart of CT”
    perfect location, beautiful furnishings!
    what a beautiful apartment within the perfect location. It is very close to the V&A Waterfront and you can take a water taxi from the apartment. It is very convenient and especially great if you have more than 2 guests.
    Reviewed December 06, 2012
    4.8
    Shaun from Australia
    Family with teens
    Two Bedroom Executive
    Stayed 4 nights in December, 2018
    Carpet was filthy. No bath towels and hand towels were worn and threadbare. ”
    Could not reach Agoda to change booking way in advance. We tried to cancel one night as out flight details changed. Still charged full rate.
    Reviewed January 07, 2019
    6.4
    Good
    Ahmed from Saudi Arabia
    Solo traveler
    Studio Apartment
    Stayed 10 nights in December, 2018
    Fine for solo travelers not couples.”
    +Ve: •High safety •Fast internet wifi. •Variety & good TV channels. •Big size room. •Balcony with lake view. •Parking for each room •Have a dishwasher. •Have washing& drying machines. •15-20 min walking to V&A waterfront. (bridge). -Ve: •very old pillow covers and bed sheets. •no slippers. •no late check out(maximum 11p.m) •front disk needs to be more flexible. •Old furniture. •the bridge to V&A waterfront has time limit (opens 7a.m and close 7p.m) after that you can’t walk back, you have to take a taxi or uber. • they never change bed sheets until you request.
    Reviewed December 19, 2018
    6.8
    Good
    Rose from Australia
    Family with teens
    Two Bedroom
    Stayed 2 nights in December, 2018
    Lovely apartment. Security questionable.”
    The apartment we booked was big, clean, well appointed, comfortable, had great wifi and cable on both tv sets. Located on the quiet canal side, as opposed to the other side of the building next to a busy traffic ramp. Next day when we returned from a day out we found the apartment smelling like cigarette smoke and my husband's suitcase had been searched and left open. We reported the smell and security breach to the Front Office Manager. He spoke with his General Manager then called us back. He offered an upgrade to another apartment and to send people to help us move. We waited an hour for someone to come up. However, once inside the other apartment we found the beds very hard, the space much smaller, and situated on the noisy side of the building. We felt like we were being punished for making a complaint. Due to the late hour and an upcoming early start we chose not to ask for any more help. I cannot recommend this place, due to the security breach and the cigarette smoking inside.
    Reviewed December 18, 2018
    7.6
    Very good
    Alessia from Tanzania
    Group
    Studio Apartment
    Stayed 4 nights in December, 2018
    Location is perfect, not as the staff who is far from it”
    The location is perfect and the studio apartment is exactly as the pictures. The disappointing part has been the staff. We had issues for the first two days in a row with the towels. Upon our late check in the towels were NOT in the room. It took 1 hour to get them. It costed us a huge waste of time which ruined our first evening in Cape Town. On the day after they put on the handle the dirty towels we left on the floor on the previous day. The staff wanted to deliver the clean one only on the morning after as it was late when we call ( we came back to the studio around 20:00); however after complaining they delivered the clean towels. The attitude of the staff has been rude and not helpful. They definitely need lessons of customer service.
    Reviewed December 14, 2018
    7.2
    Very good
    Ronelle from South Africa
    Couple
    Studio Apartment
    Stayed 5 nights in November, 2018
    Very good”
    Lovely modern apartment, with all amenities. I phoned and confirmed that there is a hair dryer in the apartment, on arrival found no hairdryer told reception immediately, follow morning had to go down to follow up, were told another apartment used it and I have to wait to get it, very unfriendly mail at reception. We were not told that there would be construction set up in front of the apartments for the duration of the stay even our weekend, every morning before 7 construction started, we could not sit on our balcony which overlooks the canal.....very disappointing no privacy at all.... the fitted sheet on our bed did not fit, I phoned reception to no avail... I found a very friendly cleaning lady in our passage who removed the fitted sheet and replaced with our top sheet?
    Reviewed November 13, 2018
    8.8
    Excellent
    Mumtaz from South Africa
    Business traveler
    One Bedroom
    Stayed 9 nights in June, 2018
    Excellent”
    The apartments are well located, maintained and good facilities. The internet however did not work (apartment 405) and even though I lodged a complaint and staff looked into it, it still did not work for the duration of my stay. Mumtaz, South Africa
    Reviewed July 09, 2018
    Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all
    Responded July 24, 2018
    Canal Quays Apartments
    9.6
    Exceptional
    Anele from South Africa
    Business traveler
    Two Bedroom
    Stayed 3 nights in June, 2018
    Exceptional”
    I stayed at Canal Quays with a colleague for a conference which was held at the CTICC. It's conveniently close to the CTICC- walking distance. The construction of the new building blocks the view and there was some noise from the construction workers. Apart from that the apartment we were in was so home,very nice and warm for the cold winter in the Cape. Staff members are nice & friendly. Thanks to Thembela who helped me out with printing of my conference papers with much ease.
    Reviewed June 22, 2018
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    • Excellent location
    • Victoria and Alfred Waterfront
    • Civic Centre Cape Town is within 0.86 km