Charm Boutique Hotel & Spa
Charm Boutique Hotel & Spa
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"The staff are very friendly and helpful."

Kimberly

02 May 2018

Separate living room Charm Boutique Hotel & Spa
Separate living room
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Interior view Charm Boutique Hotel & Spa
Interior view
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Guestroom Charm Boutique Hotel & Spa
Guestroom
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Balcony Charm Boutique Hotel & Spa
Balcony
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See map Charm Boutique Hotel & Spa
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Exceptional
Location
9.3
See all 47 photos Charm Boutique Hotel & Spa
See all 47 photos
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Charm Boutique Hotel & Spa

Exceptional location
Stay in the heart of Hanoi - See what's nearby
Excellent
From 675 reviewsSee what guests said
8.8
Recommended by 89% of guests
Value for money8.7
Distance to city center0 Km
Location rating9.3
Nearest airportGia Lam Airport (VGL)
Distance to airport3.9 km
Has restaurantYes
89%

would recommend to a friend

Agoda Preferred Property

  • Airport transfer

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
9.5
Exceptional
Room comfort & quality
This property is in high demand!Last booked 7 hours ago | 5 travelers are looking at this property right now
Family City View
Family City View
...
  • City view
  • 45 m²/484 ft²
  • 2 double beds and 1 sofa be...
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Suite Balcony Lake View
Suite Balcony Lake View
...
  • Lake view
  • 35 m²/377 ft²
  • 1 double bed
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Family Connecting Rooms
Family Connecting Rooms
...
  • City view
  • 35 m²/377 ft²
  • 1 double bed
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Deluxe City View
Deluxe City View
...
  • City view
  • 25 m²/269 ft²
  • 2 single beds and 1 double ...
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Single Room with Balcony
Single Room with Balcony
...
  • 10 m²/108 ft²
  • Shower
  • 1 single bed
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Standard Double Room
Standard Double Room
...
  • 40 m²/431 ft²
  • Shower
  • 1 double bed
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Superior (Window)
Superior (Window)
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  • 18 m²/194 ft²
  • Shower
  • 2 single beds and 1 double ...
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Connecting Family Room
Connecting Family Room
...
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    Superior Room
    Superior Room
    ...
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      Family Room Shared Bed
      Family Room Shared Bed
      ...
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        More about Charm Boutique Hotel & Spa

        More about Charm Boutique Hotel & Spa

        "Nice staff very helpful, great room, confortable and clean."

        Reviewed 09 January 2018

        cristiana from Italy

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        Couple

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Vietnamese cuisine
        Vietnamese cuisine
        Hoa Beo
        20 m Vietnamese
        RockBilly Restaurant
        40 m Vietnamese
        Cafe Non Viet
        60 m Vietnamese
        Asian cuisine
        Asian cuisine
        Green Mango
        80 m Asian, Fusion, Gluten Free
        Le Tonkin Vietnamese Restaurant
        90 m Asian, Vegetarian, Vietnamese
        Cau Go Vietnamese Cuisine Restaurant
        100 m Asian, Vietnamese
        Cafe
        Cafe
        Workshop Coffee
        30 m Cafe
        Fagioli Coffee
        50 m Cafe
        tanmy design cafe with Press Club
        60 m Cafe, International, Vietnamese

        What they offer

        "Good location , good staffs"

        kritsada from Thailand

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        Couple
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (675)Booking.com Reviews (932)
        8.8
        Cleanliness8.7
        Facilities7.9
        Location9.3
        Room comfort and quality9.5
        Service9.1
        Value for money8.7
        Provided by verified guests of Agoda
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        Room type
        Superior (Window)
        Deluxe City View
        Family City View
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        Showing 433 verified guest comments
        12345
        6.8
        Good
        LIM from Malaysia
        Couple
        Superior (Window)
        Stayed 2 nights in September, 2018
        Strategic location and value for money”
        Spotted a rat at lobby. Friendly and helpful staff, value for price.
        Reviewed September 17, 2018
        8.4
        Excellent
        JIRAPORN from Thailand
        Group
        Deluxe City View
        Stayed 1 night in September, 2018
        Excellent”
        Great Location, Breakfast is good
        Reviewed September 13, 2018
        8.4
        Excellent
        Nicholas from New Zealand
        Couple
        Superior (Window)
        Stayed 2 nights in August, 2018
        Excellent”
        A great wee hotel. We were welcomed with drinks and fruit. The room was clean and bright, and the air con was great! The location was very good, right in the heart of the Old Quarter / walking distance to everything. The staff were very friendly and helpful. The breakfast was ok, nothing to write home about, but satisfying. Would stay here again!
        Reviewed September 12, 2018
        9.6
        Exceptional
        Bárbara from Chile
        Family with teens
        Family City View
        Stayed 2 nights in September, 2018
        incredible staff”
        city view: not to much being honest, just the little street where the hotel is located. very good breakfast, very clean, comfy beds. everyday free water. all good!! my parents were happy with the stay. and amazingly located!!
        Reviewed September 09, 2018
        8.8
        Excellent
        Steve
        Group
        Superior (Window)
        Stayed 3 nights in August, 2018
        3 night sray”
        Hotel is placed right in the heart of the old quarter and is just a few minutes walk from the lake and all the surrounding attractions. Staff were great from start to finish. Rooms are on the small size but perfectly adequate and are clean and comfortable.
        Reviewed September 03, 2018
        6.4
        Good
        Jose from Philippines
        Couple
        Superior (Window)
        Stayed 2 nights in August, 2018
        Clean, good value-for-money”
        Our only complaint is that the air-conditioner in the room is somewhat weak. Our room was at the top floor, and got very warm and humid while we were out. It took over an hour before the room becomes comfortable enough for us to be able to relax.
        Reviewed August 22, 2018
        9.2
        Exceptional
        Monica from Malaysia
        Family with teens
        Deluxe City View
        Stayed 3 nights in August, 2018
        Exceptional”
        Perfect location to places to eat + its not so noisy unlike if you are on the other roads. Staff was super friendly & helpful too.
        Reviewed August 07, 2018
        10.0
        Exceptional
        julisa from Malaysia
        Couple
        Superior (Window)
        Stayed 1 night in July, 2018
        A warm welcome”
        Celebrated my birthday in Vietnam and this was the first hotel we stayed in. Got a surprise with a birthday cake and decorated room with flowers. Staff was amazing, and explained to us the sites around the old quarter. Breakfast was good with many choices. Location was ideal and close to the lake. Thank you so much for the fond memories
        Reviewed August 01, 2018
        7.2
        Very good
        Cyndee from Malaysia
        Couple
        Superior (Window)
        Stayed 5 nights in July, 2018
        Not as expected inside photo provided”
        On our 1st night, there is cockroaches inside our room. Cleanliness should become priority. The bathroom door also very noisy whenever we try to open it. Give feedback to the hotel staff and they take action promptly and fix the toilet door. Breakfast was okay only as not much varieties everyday almost the same. However, good customer service provided by the hotel staff. The staff will recommend places to go and food to try in Hanoi area. The room is not the same inside picture, I’m quite disappointed. Overall, it was an okay stay not too impressive.
        Reviewed July 31, 2018
        10.0
        Exceptional
        Atitaya from Thailand
        Group
        Superior (Window)
        Stayed 1 night in July, 2018
        Everything is good”
        Excellent staff and Good location.
        Reviewed July 26, 2018
        10.0
        Exceptional
        Sarah from France
        Couple
        Superior (Window)
        Stayed 3 nights in December, 2017
        Fabulous location”
        The Lady at the front desk was absolutely fabulous and so helpful! Her English was also amazing considering the country. I would definitely recommend this place to a friend or would come back to it. The hotel is also close to the Water Puppet Show which is a must see!
        Reviewed July 24, 2018
        9.2
        Exceptional
        Angela from Vietnam
        Couple
        Deluxe City View
        Stayed 4 nights in July, 2018
        Location great”
        New Zealand reviewer Location is really good !! Close to everything. They are very happy to organise tours and help direct you.This Hotel is a great choice for price and what you get. Room size great, clean. Breakfast had a good basic selection for all. Very nice and helpful staff. We didn't really get to see the staff a lot. We used the door by our lift out to the street. We did wonder how they facilitate who goes in and out through this door?? This would be one reason we may not rebook; safety of luggage being stored and who is accessing rooms. Unfortunately our first impressions were not so good. After a long flight the reception we received from the young pregnant woman was very abrupt and far from welcoming. To ourselves and two others checking in. We were made to wait to check in to our room. If the 4 nights had not been paid for already, we would have walked out to another Hotel. The other staff compensated her attitude; hence why we would still overall recommend.
        Reviewed July 22, 2018
        10.0
        Exceptional
        Leigh from Australia
        Solo traveler
        Superior (Window)
        Stayed 2 nights in July, 2018
        Exceptional”
        Good walking distance to the river, especially on a Su nday when the streets are closed and it is an open family fun d weekend
        Reviewed July 19, 2018
        9.2
        Exceptional
        Tuan from Australia
        Couple
        Superior (Window)
        Stayed 1 night in July, 2018
        Excellent in many ways”
        Great location. Very clean and charming hotel. Delicious breakfast.
        Reviewed July 17, 2018
        8.8
        Excellent
        Tuan from Australia
        Couple
        Superior (Window)
        Stayed 2 nights in July, 2018
        Great location. Very comfortable bed.”
        Great location, amazingly comfortable bed. By far a one of the best hotels I've stayed at in Hanoi.
        Reviewed July 13, 2018
        10.0
        Exceptional
        Paula from Spain
        Couple
        Superior (Window)
        Stayed 1 night in July, 2018
        Good location, nice personal, better price!”
        If you’re looking for a hotel in Hanoi, near from the center this is your option. Good price, the personal from the hotel really nice. They offer a good breakfast! I definetly recomend it!
        Reviewed July 13, 2018
        10.0
        Exceptional
        Amanda from Malaysia
        Couple
        Superior (Window)
        Stayed 1 night in June, 2018
        Exceptional. 👍❤️”
        There nothing not to love about this hotel. A very strategic location in the old quarter, you can find local market just a mere walking distance. Staffs here were so kind, friendly and very helpful especially huan, Andy and this short black hair girl. (couldn't really pronounce her name). We even have a welcome drink and cold towel to refresh while waiting for check in. They were kind enough to upgradeour our roon as well. And the room is very clean and well maintained. As for the breakfast, the food was amazing delicious. Choices of western and local delicacies both are great and superb. Really would come and stay here again for sure in the future..Keep up the good work guys!!
        Reviewed June 30, 2018
        8.0
        Excellent
        Chau from United States
        Family with young children
        Family City View
        Stayed 3 nights in June, 2018
        Very good”
        Great , staff very friendly
        Reviewed June 19, 2018
        9.2
        Exceptional
        Clara from United Arab Emirates
        Couple
        Superior (Window)
        Stayed 2 nights in June, 2018
        Amazing value for money”
        The hotel was conveniently located in the old quarter and a few minutes away from the lake. The room is small but comfortable. We have received good service all throughout our stay - the staff were very polite and attentive to our needs and even offered additional services like booking airport drop off. The breakfast selection was also good. We have definitely received value for more than what we paid for.
        Reviewed June 18, 2018
        8.8
        Excellent
        Chuen from Singapore
        Business traveler
        Single Room with Balcony
        Stayed 1 night in June, 2018
        Small, neat but generally clean”
        Great for business traveller...
        Reviewed June 17, 2018
        12345
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