City Heart Motel
City Heart Motel
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Standard Room - Guestroom City Heart Motel
Standard Room - Guestroom
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Interior view City Heart Motel
Interior view
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Bathroom City Heart Motel
Bathroom
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Bathroom City Heart Motel
Bathroom
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See map City Heart Motel
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Excellent
Location
8.4
See all 27 photos City Heart Motel
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Very good
From 27 reviewsSee what guests said
7.5
/
10
Excellent service
8.2
Recommended by 100% of guests
Value for money7.2
Location rating8.4
Nearest airportPortland Airport (PTJ)
Distance to airport88.9 km
  • Airport transfer

  • Air conditioning

  • Balcony/terrace

  • Garden

Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Family Room
Family Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
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Standard Room
Standard Room
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 1 queen bed
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Twin Share
Twin Share
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 1 single bed and 1 queen be...
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More about City Heart Motel

More about City Heart Motel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (27)Booking.com Reviews (576)
7.5
/
10
Very good
From 27 reviews
Cleanliness7.3
Facilities6.6
Location8.4
Room comfort and quality7.8
Service8.2
Value for money7.2
Provided by verified guests of Agoda
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Standard Room
Twin Share
Family Room
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Showing 17 verified guest comments
8.8
Excellent
Steve from Australia
Couple
Standard Room
Stayed 1 night in March, 2018
Excellent”
Centrally located . Owners very helpful . A Nice place to stay.
Reviewed March 25, 2018
10.0
Exceptional
Barry from Australia
Couple
Standard Room
Stayed 1 night in December, 2017
Exceptional”
Lovely managers, lovely comfortable room’great location and value for money
Reviewed January 02, 2018
8.8
Excellent
Louis from Australia
Couple
Standard Room
Stayed 1 night in December, 2017
Great place to stay for a night”
Nice room and clean, the couple was really friendly and concern about our stay. The location is great, it was what we were looking for for a night before going to the Grampians.
Reviewed December 29, 2017
8.0
Excellent
LIPING from Australia
Group
Standard Room
Stayed 1 night in September, 2017
good”
good
Reviewed September 13, 2017
Thanks for the 8.....we are moving up in the world. Our rooms have been updated now and look great. Check out our website. We are still a budget Motel which is great value.
Responded December 04, 2017
City Heart Motel
2.0
Eyup from Australia
Family with young children
Standard Room
Stayed 1 night in April, 2017
Horrible staff very rude ”
Will not recommend to anybody
Reviewed April 18, 2017
We apologise for the staff.....we have no idea what happened in this case.
Responded December 04, 2017
City Heart Motel
4.4
Margaux from Singapore
Couple
Standard Room
Stayed 1 night in April, 2017
Nice stay”
Nice hotel but very old and very expensive !!
Reviewed April 17, 2017
Hello Margaux, Thankyou for saying that our Motel is nice, we appreciate it. Our rates are usually much lower, however, as you were staying at a very busy time, the rate was much higher due to high demand. Our Motel still would have been one of the less expensive for that time of year. The Motel is 30 years old and is in line with the Budget theme. Our rooms are very clean and comfortable. The decor is lovely. The Motel is also in the central area. Easy to walk everywhere. Regards, Sue.
Responded December 04, 2017
City Heart Motel
2.8
Ivy from Philippines
Couple
Standard Room
Stayed 1 night in December, 2016
no good”
no hair dryer, dusty, we paid for room + breakfast and there's no breakfast.
Reviewed December 29, 2016
Our apologies as we do not provide breakfast over the busy Christmas Holiday period. The Hairdryer is under the cupboard in the bathroom. Our rooms are turned over every day at this time of year so if there was dust we apologise.
Responded December 04, 2017
City Heart Motel
4.4
keith from Australia
Business traveler
Twin Share
Stayed 1 night in August, 2016
Not great”
To have check out after 8.30 is of no use to business travellers. Also breakfast at 9 when paid for through Agoda with no communication of such is also useless to a traveller that needs to be on raid by 8
Reviewed August 18, 2016
Sorry Keith, I think you have reviewed the wrong Motel. Our checkout is 10am at the earliest. Breakfast is available at any time that you request.
Responded December 04, 2017
City Heart Motel
6.4
Good
Paul from Australia
Couple
Standard Room
Stayed 3 nights in January, 2016
budget motel, close to CBD”
total of 5 tea bags for the 4 days. 1 roll of toilet paper , empty box of tissues. but they did chang the sheets an make the bed once, no service on Sundays. had too got to office and shop for our own
Reviewed February 04, 2016
Paul, we service our rooms every day. The sheets are not changed every day for anyone until the morning of day 4, which obviously was done and you stated that. The condiments are also topped up everyday. As the owners, we are onsite as we live here, so why didnt you just ask for whatever you needed, we would be only too happy to assist. Its really not that hard.
Responded December 04, 2017
City Heart Motel
9.0
Exceptional
craig from Australia
Group
Twin Share
Stayed 3 nights in May, 2015
Satisfactory”
Good staff & clean
No probs
Reviewed May 12, 2015
5.3
Margaret from Australia
Family with teens
Family Room
Stayed 1 night in November, 2014
Stay at City Heart”
location and friendly staff on arrival
The room was not quite as good as the pictures shown on line. The cleanliness could have been better. We were interrupted before actual check out time which I wasn't happy about. Bathroom needs a makeover very dated.
Reviewed November 24, 2014
9.0
Exceptional
Paul from Australia
Group
Twin Share
Stayed 3 nights in April, 2014
Comfortable and peaceful”
Comfortable clean rooms, good rates, free high speed wi-fi
A friend and I were down for 3 days over the warrnambool racing carnival, and found the motel to be exactly what we needed. The rooms were neat and tidy, beds were very comfortable and although the bathroom was a little on the old side it was very clean. The weather during our stay was cold with it dropping down below 5 degrees overnight, but somehow the room stayed very warm without the need for a heater (which was supplied in the cupboard). The motel was nice and quiet overnight as well, which was great given how busy the town gets at this time. The motel is very well situated, being walking distance to almost all there is to see and do. Would definitely recommend the city heart to anyone needing a low cost, comfortable place to stay.
Reviewed May 03, 2014
9.0
Exceptional
Herbie from Philippines
Family with teens
Family Room
Stayed 1 night in April, 2014
pleaant”
comfort,taff,quiet
great
Reviewed April 25, 2014
4.0
tracey from Australia
Family with teens
Family Room
Stayed 1 night in July, 2013
boring, cheap, over-priced”
leaving, leaving and leaving
light bulb blown on wall light - only enough tea/coffe/sugar/milk for 2 people and i paid for 4 people, used cake of soap on the soap holder in the shower, car spot parking taken by another guest,not enough visitor literature about the hotel or the city so we didn't know what to do or how to get there, very outdated accomodation, overpricedfor the room, I need to come back to Warrnambool in August and September and I won't be staying there
Reviewed July 24, 2013
8.0
Excellent
Kelly from Australia
Group
Twin Share
Stayed 1 night in May, 2013
Great hotel, well looked after, very comfortable!”
Comfort, location, price
Reviewed May 14, 2013
9.0
Exceptional
Pak from Malaysia
Family with young children
Standard Room
Stayed 2 nights in March, 2013
Good value for money, close to everything”
Shopping & dining convenience, proximity to places of tourist attractions, friendly staff
Reviewed April 07, 2013
10.0
Exceptional
Richard from Australia
Couple
Twin Share
Stayed 1 night in March, 2013
A great priced motel that was clean & comfortable ”
flat screen TV, comfortable bed, friendly & helpful staff
Clean, comfortable room with flat screen TV, friendly & helpful staff
Reviewed April 05, 2013
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