Club Serena Resort
Club Serena Resort
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Cottage - Bathtub Club Serena Resort
Cottage - Bathtub
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Beach Club Serena Resort
Beach
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Beach Club Serena Resort
Beach
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Swimming pool Club Serena Resort
Swimming pool
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Very good
Location
7.5
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Club Serena Resort

Very good location
Very good
From 17 reviewsSee what guests said
7.1
/
10
Very good service
7.3
Value for money6.4
Distance to city center96.1 km
Location rating7.5
Nearest airportTagbilaran Airport (TAG)
Distance to airport64.5 km
  • Airport transfer

  • Private beach

  • Air conditioning

  • Bar

Room choices
This property is in high demand!Last booked a few minutes ago
Mermaid Suite
Mermaid Suite
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 2 queen beds
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Executive Suite
Executive Suite
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 king bed
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Governors suite
Governors suite
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 king bed
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Tree House
Tree House
...
  • Room size: 15 m²/161 ft²
  • Sea view
  • 1 king bed
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Beach Front Cottage
Beach Front Cottage
...
  • Room size: 15 m²/161 ft²
  • Sea view
  • 1 king bed
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Casita 1
Casita 1
...
  • Room size: 15 m²/161 ft²
  • Sea view
  • 2 double beds
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Cottage
Cottage
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 1 king bed
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Casita 2
Casita 2
...
  • Room size: 15 m²/161 ft²
  • Beach view
  • 1 king bed
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More about Club Serena Resort

More about Club Serena Resort

An overview

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Nearest essentials

Airports

Tagbilaran Airport (TAG)
64.5 km
Sibulan Airport (DGT)
73.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

What they offer

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (17)
7.1
/
10
Very good
Cleanliness7.2
Facilities6.0
Location7.5
Room comfort and quality7.1
Service7.3
Value for money6.4
Provided by verified guests of Agoda
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All guests (17)
All room types
Showing 17 verified guest comments
5.2
Emma from Australia
Couple
Governors suite
Stayed 4 nights in October, 2018
Above average”
Rooms were beautiful and clean. Food was average - salty in most cases. The lack of wifi / internet access around the place more specifically the rooms is what really let this place down. House keeping and bar staff were lovely however front desk weren’t so welcoming. Don’t book tours through the resort as you’ll end up spending at least 2000 peso more than you can get elsewhere.
Reviewed October 30, 2018
6.8
Good
Reinnier from Philippines
Group
Cottage
Stayed 2 nights in October, 2015
Front beach was not well cleaned. Resort is isolated with no nearby bar or go-to place to drink”
Front beach was not well cleaned. Resort is isolated with no You need to ride a trike to buy food or drinks. Not much to do in the resort. But their accomodation is very nice.
Reviewed September 30, 2016
7.3
Very good
Marilen from United States
Family with young children
Casita 1
Stayed 4 nights in March, 2016
Ok stay”
Location , employees
The room need some updates . Location is nice and pool is clean
Reviewed March 29, 2016
5.0
ROLANDO from United States
Family with teens
Mermaid Suite
Stayed 2 nights in November, 2015
A bit overrated, not going back”
ocean view, ocean view & ocean view
Rooms are decent size but the comfort room space is a bit tight, can't swim in the front ocean since it's quite rocky, don't order the danggit it's way too salty.
Reviewed November 21, 2015
6.3
Good
Tina from United States
Couple
Casita 2
Stayed 4 nights in October, 2015
let down”
the dive shop, food, cabanas
There is only wifi at the reception area. The room was really out of date. We didn't have hot water for 2 days and on the 3 day no water at all. The beach was really dirty. The staff seem to have no clue of anything. Upon trying to call them for a car to pick us up we could not get a hold of anyone, only one of the numbers even worked. The only positives I would say was the dive shop to book tours and the snorkeling, food. However, the food was over priced. I would not recommend this place to anyone.
Reviewed November 15, 2015
5.7
graeme from Australia
Family with young children
Tree House
Stayed 3 nights in September, 2015
take your own drinking water, coffee.”
Quiet. location. location.
This place would be so much nicer if they weren't trying to squeeze every possible peso from their guests. In most 3 star hotels you come to expect certain things to be complimentary such as a small amount of drinking water and a morning coffee. Not so here.There was no price on the bar fridge for drinking water.So we assumed it as free, only to be charged 120 pesos on check out for an amount of water you could buy at Gaisano for about 30. Also menu prices seem reasonable until they add the tax after. Most other resorts and hotels I have stayed in at Cebu already include the taxes in their price list. Also the servings are very small and side dishes like rice that you would expect to come with a Filipino meal are extra again. There are places that are just as nice at Panagsama and You will be gouged less.
Reviewed October 01, 2015
6.7
Good
Stephen from United Kingdom
Couple
Mermaid Suite
Stayed 3 nights in September, 2015
Might be better at peak season”
Activities guide
The best thing about Club Serena is the activities guide, Kuya Joker. He was absolutely fantastic, he puts in a lot of effort, makes sure everyone is safe & having fun & doesn't rush you. The staff are friendly & the manager was very welcoming. The resto prices are a little on the high side but not over the top. It's literally on the beach, although it's a bit rocky & shallow to walk out, so try further down the beach to enter the water. The pool is clean & enjoyable & there are some cabanas you can relax in & look out over the ocean. The rooms are very clean but they're showing their age with broken bathroom parts, damaged walls, burned-in TV etc. No major issues but noticeable wear & tear. Comfortable beds; lots of pillows & covers. A nice selection of lighting & many power sockets. The mermaid room wasn't as impressive as I was expecting. The outside shower/bath is a little awkward & seems pointless since the walls are so high & the glass is mirrored, so you can't really see much outside. You have to clean it whenever you want to use it because there are so many birds pooping there, dropping twigs, seeds etc. If you leave clothes or toiletries, they will be pooped on. The idea of the open bathroom sounds nice but in reality it just sucks. We waited around an hour for check-in because they had to clean the room. This seemed a little ironic because they have a rule about charging guests per hour for staying beyond the check-out time :P The TV is prepaid & it ran out. They did reload it for us but it took a long time to get through to reception & then wait for it to start working again. Other times we went to reception to try get a trike to town, there was no one there & even after knocking on the doors & ringing the bell for 15-20 minutes, no one would turn up. We had a slight argument during checkout over tax being added to an activity price that already included the tax. The leaflet says 4k but the bill was 4480. Eventually the bill was amended to 4k.
Reviewed September 11, 2015
8.0
Excellent
Jenniffer from United States
Family with young children
Cottage
Stayed 2 nights in August, 2015
CSR august 2015 review from USA guests ”
the lounge pads and table settings for dining around their gazebo bar added a perfect charm to their place. Rolan was especially courteous and accomodating . love their dive shop staff
overall exceptional stay . love Aison and Rolly for a really great dive . they took care of everything and help me get comfortable with the diving again :) marian their staff for the dive shop was very nice as well
Reviewed August 31, 2015
8.3
Excellent
Mary from Philippines
Family with young children
Cottage
Stayed 1 night in August, 2015
elegantly furnished rooms and comfortable beddings”
privacy, luxury and serenity
the pool is great; room interior is cozy and elegant; staff is approachable; cabanas are relaxing with great view of the beach; privacy is well kept as the resort has limited guests only; tranquility is achieved with its serene atmosphere.
Reviewed August 29, 2015
8.3
Excellent
Mary from Philippines
Family with young children
Tree House
Stayed 1 night in August, 2015
modern and classy hotel”
amenities, nice cabana, serene atmosphere
tranquility is achieved in the place since it's a bit isolated with limited guests. the hotel amenities are modern and has a sophisticated feel of a luxurious staycation. cabanas are relaxing and ambiance makes you feel stress-free. the beach however is a bit undesirable because of limestones and moss. white sand at the seashore is fine though. overall, it has been a great experience.
Reviewed August 29, 2015
10.0
Exceptional
stanley from United States
Couple
Beach Front Cottage
Stayed 2 nights in March, 2015
White beach ”
Very nice location, very nice overall resort, excellent staff
Had a wonderful stay. .was pleasantly surprised how nice this resort was. The food was good, service was good. I'm definitely going back here in the future
Reviewed March 30, 2015
10.0
Exceptional
eric from United States
Family with young children
Tree House
Stayed 1 night in February, 2015
Beautiful resort”
Staff! Room and resort
We had trouble at check-in but it appaered to be an issue with the agoda website. The hotel staff offered us other rooms and gave a good discount. The staff is excellent and dive shop is top notch for an in house shop. I would definitely go there again just confirm your room type if you can!!!
Reviewed March 02, 2015
9.0
Exceptional
Desie from Philippines
Couple
Beach Front Cottage
Stayed 2 nights in October, 2014
trip to Oslob Butanding”
food , room and value are best
Best for food, rooms, and value for money but.. the staff keep asking for payment when you checking out , we felt like robbers ! The location is too far from the main road.
Reviewed December 11, 2014
8.0
Excellent
celine from Philippines
Family with teens
Tree House
Stayed 1 night in July, 2014
good stretch of beach up front”
clean, good sized swimming pool, nice beach stretch in front
we were there for the beach so we were happy about that part and we enjoyed the 2 swimming pools. the staff was very courteous and very accommodating. food was yummy although on the expensive side. the room's toilets were well stocked as well although a bit cramped. still very clean and smelled really good. heater worked as well.
Reviewed October 03, 2014
3.0
Motoaki from Japan
Solo traveler
Casita 1
Stayed 5 nights in August, 2014
期待外れ”
ビーチにある
以前から泊まってみたいホテルでしたが、結論から言えば、期待外れの一言です。 私は1泊程度で宿泊しましたが(朝食なし)、この値段に全く見合わないと思いました。 かつては隠れ家的な高級リゾートという位置づけでしたが、いかんせん設備は老朽化がかなり進んでおり、今では高級感は全くないです。コテージは、2階建てと平屋の2種類のタイプがありますが、2階建ての1階部分は、上階の騒音がかなり気になります。上階で人が歩いているだけでも、ギシッと音がします。木造で、おまけに古いですから仕方ない話です。
Reviewed September 02, 2014
5.3
ANDREI from Russia
Couple
Tree House
Stayed 4 nights in December, 2015
Переоцененный отель с отличным снорклингом рядом”
Фирменный омлет, снорклинг
Гостиница понравилась не очень сильно, но на White beach выбор хороших гостиниц крайне ограничен. Расположена в 10 минутах езды от центра Моалбоала. Отличный снорклинг прямо рядом с гостиницей. Есть бетонная дорожка сквозь кораллы практически до глубины. Неплохой бассейн, лежаки. Официанты в ресторане довольно приветливы и дружелюбны, но еда может готовиться очень долго, до 1.5 часов, даже если ресторан пуст! Цены в ресторане довольно высокие для Филиппин и к счету автоматически добавляется 12% налога и 5% за обслуживание. В меню об этом - ни слова. Напитки в завтраки не входят, при этом они неадекватно дороги. Ужин на двоих обходится в 1000-1500 песо, завтрак - 600-800. Номер довольно убит и мрачен, требует ремонта. Судя по запыленности текстиля - уборка пылесосом не выполнялась никогда. Ванная микроскопическая, довольно грязная, с грибком в душе. Из техники ДВД, спутниковое ТВ и старый ЭЛТ телевизор без пульта ДУ, причем ТВ не виден с кровати. Есть чайник, но нет ни кофе, ни чая, ни чашек. Нет даже бесплатной воды. Минибар не пополняли ни разу за 5 дней. Из хорошего в номере довольно большой "балкон" с гамаком, парой столов и диванчиков. WIFI есть только в зоне ресепшен. При заезде заставляют подписать странную бумагу, в которой помимо прочего прописано, что ты не будешь подавать на них в суд и, что в гостиницу нельзя проносить еду\напитки и за каждую пронесенную единицу еды\питья будет взыскан штраф в размере 300\500 песо. Первый раз вижу подобное. В целом гостиница не стоит своих денег, оставляет странное послевкусие и единственное её достоинство - близость к подводному миру Моалбоала.
Reviewed January 13, 2016
7.7
Very good
Bengt from Sweden
Couple
Tree House
Stayed 7 nights in March, 2016
Underbart läge vid stranden.Något slitet.”
Läge.Bra mat.Personal.
I stort var vi mycket nöjda. Enda problemet var att vi bokat två Tree house men fick bara ett. Hotellet skyllde på AGODA,att dom gjort fel.Detta skall dock inte drabba oss enl min mening. Vi kan rekommendera detta hotell till andra.
Reviewed March 14, 2016
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